ICICI Bank Complaints & Reviews

I am holding a salary account with icici bank, greater kailash-1, delhi with the name "sherin jacob". After marriage my surname is changed to "sherin abhilash". I want to get the aadhaar number linked with my salary account but unable to proceed with the same as my name is not updated in the bank details. I stay in mayur vihar 1, so i contacted the bank officials of mayur vihar phase 1, delhi but they asked me to submit a notary signed by a government officer which declares my name change.
My question is when i have my passport, aadhaar, pan updated with my name "sherin abhilash" then why do the bank officials need the notary again? Aren't these documents enough? I have also provided the newspaper ad cut out which declares my name change.
I do not think that all these government documents are useless for the name change to be done.
The bank officials have troubled me a lot regarding this issue.in federal bank for name change they only require aadhaar and pan card details. They are also following the rbi guidelines. Then why icici has different guidelines to trouble the customers.

I had applied for the loan in icici on my mhada property in oct 2016. They debited my processing fees of rs 15600/- in the same month without completing loan formalities. My application number was [protected]. Legally processing fees will be only charged after sanction letter. Dsa told me that it was happend by mistake of one of the bank staff but i can wait for sanction letter to come. But at the end they came with rejection in loan saying they will not fund mhada property. Dsa who approached me given mr. Navin kumar shende number ([protected]) to follow-up. I started following up with him since nov 2016 and till last month (Oct 2017) ie 1 year this guy was wasting time on e-mail saying approval is in progress.
When i launch complaint online from website - https://www.icicibank.com/complaints/complaints.page
Complaint reference number is - 000a9acyec83xtuh
Response was like this -
1st escalations - auto response,
2nd escalations to mr. Subhendu tripathy, head - phone banking. Where they taken 21 days to revert that it was old case and now this refund will not happen.
3rd escalations to mr. Vinayak m more, principal nodal officer and new request generated as - sr[protected] they asked me to visit vashi and resumbite the application form. Inspite its mistake from bank why they can just send a office boy to my office and get the form filled. Why this is so much torture even after escalating to 3rd level. (3rd escalation was pending since more than a month.)
4th escalation done now on 18th december 2017, hopefully some help i can get as a final esclation from icici. Now pending at mr. Saurabh singh.
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I have ordered two watches from killer jeans — icici bank offer killer time wear on 9th nov 2018 but till date i didn't receive any products from them it's been more than 35 days now.

Below are order ids: 221168 & 221169

I have sent an follow up email also but no use i tried calling their customer care no
[protected]. But it's alwasys busy
Please help me to resolve it.

Dear sir or madam
My account no. Is [protected] in icici bank... Icici bank scheme if any saving account process 1 lac transation your account is zero balance convert and not any bank charges... But my account bank deduct 194.01 ruppes for miniam balance bank charges... So pls i have request to pls reverse my all bank cahrges... And pls support ledies account for zero balance... Because she cant mentaion his bank account balance as per 10 thousand...

Hi, this is sgr. Kishore one month before on nov 7, i received an offer from icici bank for killer jeans time wear. It was just to pay shipping charges 349/- to get a killers watch from this website http://www.killerjeans.com/icicinetbanking/ i debited 349/- amount from same the icici debit card & immediately i received an email from killers jeans like this "thank you for order from www.killerjeans.com/icicinetbanking

Your...

I worked for icici bank as jo for two years.
I dont know about my pf account no my emp id 261863. Kindly suggest me to get it back.i submitted all forms for claiming at the time of notice period. Till now i have no idea about my pf no...after this i want my pf account number for get it back.
My job detailes are

Icicibank
Attapur branch
Hyderabad.
Junior officer
Sales
Emp name. Maranata rao bhavana
Emp no. 261863
Contact no. [protected]

Dear icici bank
I have 4 icici bank account including one current account all r classic.. But i don want to continue all this account due to non believe of me..
I have a credit card o[censored]r bank 10 years back.. As ur collection department mis gide me..& do sattelment by me.. But after every time i apply card.. U decline.. U never seen my account balance & maintain.. Hdfc bank believe me give card & car loan again but not ur bank... But now i want to continue this card what ever any due amount i will paid by cash or cheque.. My card number is [protected]..
[protected].
Do activate emidiatly or i move all account to icici & my wife car loan also...
I attech of card photo.. Pls arrange to do activate it.. I pay all dues ur amount!!! Do fast
Samrat chandra (Mobile [protected])

My grandfather purchased icici ashirwad deep discount bond on 15/07/1996 bondholder number 1138102 and certificate number 167875... I came to knoww aboutt this recently as i found this before some months... So i wamt to knoww about its status... Iwant to opt for redemption.. Bt no communication from the bank is made.. Plz reply as soon as possible on shah. [protected]@yahoo.in

I approached the above mentioned branch of icici for submitting the application for cancellation of my demat account. I am not satisfied with the service at all. Staff did not attend me for an hour even it was not crowdy. I have seen other customers waiting for the service for much time. Many of the staff were busy in attending the personal calls, chatting in whatsapp and all. But no one was caring about the customers waiting for hours. I have seen a senior citizen waiting at the same counter before me for more than 45 min. Later i check the google reviews and i found that its everyday business for them. Please look in to the matter and make them realise that customer satisfaction is important for any organisation.

Hello gentleman,

I've ordered gift card through icici bank. Gift card shipping in bludart courier with reference of waybill no : [protected]. But, it's not reached to me and showing the tracking as undelivered shipment held at location. But, receiver located in the same address.

Also, i went to counter for the collection of gift card, but, they denied to hand over. Please provide the solution to pickup. It's urgent.

Thanks
Ramkumar
+91 - [protected]

Amount rs.690 on 11/12/2017 & rs.698 on 14/12/2017 were deducted from my boi a/c no.[protected] ifsc bkid0005427 via pos icici prepaid.
Even though i have made no purchase of your merchandise or the policies, the amount was debited from my a/c.
And when i made enquiry at my branch the
Above was the reason.
Please look into the matter and resolve my problem at the earliest.
Thanks

I applied for a coral master credit card but got platinum visa credit card. Please take immediate actions and i dont want this card. They have even mentioned incorrect address. While i am based out of bangalore, they have added gachibowli in the address which is part of hyderabad.
Not qualified enough for the job.
Called multiple times to submit document and confirmed that they are sending coral card still sent the wrong card. Now customer care is saying theyw ere in hurry so sent by mistake. They cant afford such mistakes

I have recharge my Jio no. Through upi to [protected]@icici, my account is debited with rs409 but recharge is not done yet ..so I request you to kindly refund my money or recharge my no. [protected]. If not done I am going to file compliant against you in cunsumer court I have all necessary proof so please respond to my query as early as possible

Dear sir i am sanjay m s
I have did wrong transfer for icici bank account number of[protected]
Ifsc code-icic0001009
Of amount 1300rs from my karnataka bank net banking my karnataka bank account number of[protected]
Of ifsc code of-karb000906
And transaction no.[protected].
Please return my money to my karnataka bank account number please it's my request...

Hi tema,

I was doing nps contribution using bille desk connected to icici net bank.

Amount debited for rs 7000.71 \- transaction has been failed.
If i call the customer care. They are telling transaction is successful from our side.

Account number[protected]
Transaction date:11 dec
Traanction reference :
Bil/[protected]//xbcmfnps_lici[protected]

Please reslove the issue.

Thanks,
Shilpa

Hi sir i have using first time purchage 20000 card next month pay in bill 20000 but payment recive after my credit card balance is 17000. 3000 not receiving i asking customer cal but not information after without permission block my credit card please ctive my card and i using balane 17000 i will pay and convert emi 17000 my card will be active shortly

As i got the credit card from icici bank
Before 3months back,
Icici charged me 1500 for card charges
They did not provided me the pin of my card, and they did not added my permanent number is the ivr to register new pin,
I'm not able to use the card due to no pin,
I contacted customer car several time but no proper response.
The card is with me but it has became useless because of no password

I have opened a savings account and submitted the documents on 20th nov 2017 along with a cheque of rs 10500. I was told that the account number will be generated in 2 days and cheque book will be deliver in 4 days from the submission of the documents. After repeated follow ups i got the account number after 7 days verbally from the icici executive mr manoj kumar. When i called up the phone banking from registered mobile number, i was surprised to know the account balance was 9911 and on asking the executive he casually replied that it has been deducted for debit card. No prior information was given to me on this. I had a doubt whether the account details given are true or fake and again after repeated follow ups i got the cheque book after 15 days. Now when i check the account details on 13th dec 2017 in the internet it is showing as invalid account and invalid user id there is nobody to help out and the executive does not pick up my call. I have done a big mistake by going for icici bank.

Sir, understanding from an offer sent to me by sms, I made a payment of Rs.399/- to [protected]@icici for my jio recharge through BHIM app on 10th December'17 at 11:45 am..Transaction number is[protected] but No confirmation sms from jio came & when I contacted jio cust.care they informed me that recharge not done..I sent the money from my SBI savings account number [protected] & when I contacted SBI cust.care, they told me the money have received by [protected]@icici through your bank. I sent the amount after getting a request from [protected]@upi . So please take necessary action & do the needful against that fraud . thanks

I have asked for cancellation of my cpp plan but i did'nt got any confirmation from icici end that my money will be refunded, which was diducted from my account without my conformation. They have deducted 2049 rupees from my account and and is not been refunded yet. My cpp membership number is ia1444681 and sr number is - sr[protected]. Please help me to get this refund.