ICICI Bank Complaints & Reviews

I am currently travelling outside india. I was not given any intimation that i need to update my kyc on my reimbursement account which is associated with my savings account. The savings account also has aadhar linked to it.

I called up customer care and they have no clue why a kyc is still required and advised to reach branch manager and the branch manager do not pick the phone call at all. I have tried from abroad to india multiple times.

I have money in my account and a relative in hospital that have to pay for hospital and icici only says we understand your pain but please talk to manager who do not pick the call.

Date.13.12.2017
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist relationship no.1548026
My name kasib ahmad
Gmail. Id [protected]@gmail.com

This is regarding an unfortunate decision i made in my life. Taking home loan with icici and losing respect with builder.

I stay in us and an nri. Applied for home loan asking all pre requisites. One among them being can i apply home loan from visakhapatnam when property of purchase in rajahmundry. They told yes.

Time passed one month and they came back saying they are shifting file to rajahmundry, after me inquiring and begging status.

Initially they took cheque asking just for documentation. Later they claimed without any intimation to me. Cheque bounced and they are now claiming cheque bounce charges from me.

Wrote emails to headservicequality and ceo also. Some one from customer service responds with usual lines like "sorry for inconvenience and kindly bear interim". Its been a month almost. No change in attitude. This customer service just passes on information from other side to me, with no action.

Its been 4 months since i am bearing this people.

Missed my second registration date as well. Literally spending sleepless nights bearing their torture.

When I am withdrawing ICICI bank ATM in Adambakkam, Brindhavan Nagar, Chennai.the money did not come out and the message delivered as money debited.time 8.30 - Amount 2000.I have ICCI account in numgambakkam branch.Customer care only works till 9.p.m and I asm waiting to raise complaint by tomorrow - Dec 13 2017.Issue happened at Dec 12th 2017

Icici bank representative came to my house and opened an account telling me it is zero balance account. After a few years it was changed to gold with minimum balance te be maintained rs 50000 without informing me. No messages were sent when balance was below rs50000. When asked them to return the money no one is helping and the manager and bank representative who made the account are not picking calls.
Pathetic customer satisfaction. Will never recommend icici bank to anyone.

I received a surpising sms from my icici bank accounthet they have debited my account for rs.300, 000/ without my consent for a discontinued insurance policy.

In all bank sms when there is transaction, an option is given to check that, if the transaction is approved by the customer, in this sms no such provision is given.

It is simply stealing money from the customer without the consent.

My account has been debited with rs 826 showing the explanation as dmc/in[protected] dp chgs till oct-17 without any intimation or information through sms or email. It happened to be that i checked my transaction history for my bank account where i found this.

If these are demat account charges, i have never used this account and would request you to please get this account closed and reverse my money that has been debited.

How can icici bank debit accounts without informing the customer and for accounts which were never used? There might be thousands of customers out there whom icici bank might be cheating like this and making money out of this.

I am having problem because of delay of dispatch of credit card after been everything checked.
My application number[protected]
Status received on 24 nov 17..
After that i was informed about application accepted and card ready to despatch on 27 nov 17within 10 working days.. Till date i m waiting and nothing is informed why everything is delayed.. I m in emergency please check in this matter and resolve it.

Dear sir /ma'am,

When i was opening account with icici bank. I have got call from icici bank
He has supported to open account his name is mukul and said that you can open account with 1000 rupees after that i have transferred 1000 rupees. After. Also that your kit will be delivered within 48 hrs. But it didn't deliver. Now again i have got call from
Icici bank his name is ram he said your account will be open with 10000

Now i want that pls return my amount 1000 rupees and i don't want open saving account with icici they are only misguided me.. And i have been trapped
Because i have transferred 1000 rupees. I am trying to connect with customer care but i couldn't

They are wasting my time and money..

My account no[protected]
Application id[protected]
Refrence no-[protected]

Regards
Minakshi
[protected]

I have not subscribed for any My money services from ICICI Bank netbanking. In fact when i open that tab it says i have a free trail for 30 days. I request to get the charges reversed. It was debited to me on 17th nov 2017
please unsubscribe me of my money service and pay back on my account no.[protected]... branch - c g road, ahmedabad.

Sir/madam,

I tried to recharge my jio phone number via the bhim app ([protected]@upi) through [protected]@icici upi on 11th december 2017, 12:22 pm.

The money was deducted from my bank account, however, it hasn't reached jio. I contacted the jio customer care and they confirmed that they haven't received the money.

I am attaching the screenshot of the transaction.

Please refund the money back to my account. Else, i'll have to lodge a formal complaint to the consumer court.

Dear sir,

My self, pradip laigude husband of geeta biradar taken home loan from icici bank, thermax chowk branch, pune loan account no. Lbpun[protected].
In the name of applicant geeta biradar & co applicant me rs.25, 82, 000/- on 29.04.2017. I sumbiteed two times pmay form till date no any subsidy amount credited on my loan account. Every time i call sale executive mahesh chaugule -[protected] the misguide me isko to 6 mahine lagte hai, before 15 days i again sumbit the pmay form i meet manager prakash kumar [protected] he confimed me we sanction in one month. When i called today on 20.11.2017 they told me its required 2-4 months.

Why you not sanction or process my home loan to pmay.

Please do the needful.
Regards
Pradip laigdue
Mob - [protected]/[protected]

I was paying my exam fee towards kl university in eazypay gateway from vijaya bank account. Money has been deducted and payment was successful but not updated in college exam portal and displaying reference and didn't received transaction confirmation or transaction reference number from eazypay and couldn't find transaction history in eazypay website. My transaction has been failed.

On 30.11.2017 night at 4.00 in the morning. Some body has withdrawn 10, 000 rs.in five instslments of rs. 2000.

I have not given my debit card, pin no. To anybody. Still money has been debited from my account.

I had a written complaint to branch in bhiwadi. Grivence no. Sr[protected]Alwar, rajastahan 301019)

But on 4th december 2000rs have been refunded? Still have 8000rs with fraudster. Bank wide their replay said that you have used pin, for servces of bharti. I am not their consumer.

My details are as under.

Name: kanhaiya lal jha
Account no.:[protected], ifsc code of branch : icic0000509
User id :[protected]

On account of demonitization, had installed card machine for my father's small business. However, icici bank has charged me exorbitant amount without any approval / disclosure.


27.01.2017 inr 5750 (Initial)

17.03.2017 inr1150

29.03.2017 inr 1150

28.04.2017 inr 1148.85

17.05.2017 inr 1150

28.08.2017 inr 7347.4

I have written almost 10 emails but the customer service desks are just toying around.

On 9/12/2017 around 11.15pm my account was debited by 60k (6 continuous transaction of 10k) with fraud atm withdrawal, but the surprising thing is i have my atm card with me and never revealed my atm pin, then how does this happened, i have quickly blocked my debit card and net banking services.

Got sr number from icici authorities sr[protected].

How can i get my money back. This is really painful.

Hi,

This is in regards to illegal atm transactions happened on my saving account.

I received five sms today 09 december, 2017 between 11:45 pm to 11:47 pm, as my account has been debited with inr 10, 000.00 each with charges as cash withdrawal.

When i called customer care to check on the fraud, and illegal transactions and to block my debit card.

The customer care executive informed me, that transactions happen from mylapore, chennai city and from non icici bank atm.

I informed him, my current location is thane and the last transaction i made on 9th december @ 2:34 pm of inr 5, 000.00 from yes bank atm (Laud mansion, opposite charni road station, where secuirity gaurd was available) and debit card is still with me.

The executive guide me to launch fir in cyber crime cell on monday and then raise service request to icici customer care.

I raised request to block debit card with service request sr[protected].

The total amount has been debited is inr 50, 0047.20

Kindly arrange to investigate the same and arrange to credit amount in my account immedietly.

Thanks
Manish nadekar
+91 [protected]

Dear sir/ mam,
I am suraj somani having a saving account in your bank at kalamna branch, nagpur. My account no. Is[protected]. My father deposited 10000rs. Respectively on 05 dec 2017. You have deducted 77/-. As anw charges. The guy (Mr mithun) who updated my account told me that till 50, 000rs. There will be no charges and you can have n no. Of transactions from outside the city but within india, because it is so called nationalised bank. So please do take correct action against those people because i think they are spoiling the image of the bank and reverse my money as soon as possible.
This branch doent respect there customers and due to lack of communication mr mithun is blaming me for that and saying close the account we dont want this account
This type of behaviour of your employee will lead to the closure of the branch in future
So lastly reverse my money as soon as possible

Regards
Suraj somani

I purchased 1 money multiplier bond on[protected]. This bond is due for redemption on[protected].
After searching in website i found they advertised to pay lesser amount way back in 2008. I was not aware of this development.

How can i redeem these bond now of whatever money i can get now.
I am holding this bond in my name. Kindly reply asap.

My mobile number-[protected].

My e-mail address:[protected]@gmail.com

Bond holder number:[protected] certificate number:-73206

Mamata dasgupta kolkata

I have demat account with icici bank and bank is daily debiting amount in my saving bank account some time it is 4.68 and rs. 0.57 and some time as high as rs. 158
I want to know that there is no any intimation of any default on my part and also no sms has sent to me. Is it charity amount that bank is charging from us if so pl provide donation certificate.

No i think to remove my account from your bank account as i am not so rich to pay daily charity from my bank account. Pl return all amount