ICICI Bank Complaints & Reviews

Bank has charged some amount on the name of dp charges, last year they deducted amount and i complained to close the account. They informed that account will be closed. Again they charged the amount for same reason. I am not using dmat account, also when opened by representative, he mentioned its free of cost. Even after requesting a closure also bank is acting like this.

I am having a normal icici saving account which was made through my work place. Suddenly a deduction of rs. 285.24/- has taken place. On researching it shows that it is some dp charges.

— what is dp charges??
This dp charges is a source of revenue to the depositories (Cdsl & nsdl) & its participants. Similar to how exchanges charge transaction fee, depositories & depository participant (Dp) charge dp charge whenever you sell any shares from demat account. —

I have never created any demat account. How can such deduction happen.
This is a complete disappointment from icici bank. Have lost trust on you guys... Will never suggest anyone for icici bank

Hi team,

826 rs are deducted from my account for dp charges. As per my knowledge, this deductions are related to demat account.

Initially icici representatives told that, there will not be any charges for this account, and without any prior notice, balance is deducted from my account. Please revert the amount or please arrange call for same.

I had issued a cheque (576730) of inr 950/- towards payment of cable charges to orbit ii. Icici has deducted an amount of inr 95000/- from my account on 27th november 2017. I have been running from pillar to post trying to speak to their customer care number and the bank branches but the only response i get from them is that the complaint has been registered and it will take 2 days. I have been getting the same response from 28th november till date. There seems to be no resolution in sight. Also i had requested for a cheque retrieval and they are refusing to give me the scanned copy of the retrieved cheque as well. I have lost on on the interest as well for this amount. Pathetic service by icici bank.

I have demat account since 2015. When opening the account, they said it is absolutely free and no annual charges. But now they have deducted 118/- and there is no intimation via sms, email. It only reflects in the transaction history. Kindly provide an explanation, if this is the case let me know and i will close the account and go for other free demat providers.

Sir my account number is[protected] i have credited 4400 rupees today for my icici credit card bill payment through imobile app of icici but bank have deducted all money from my account as mab charges without any notice i am rrequesting you sir please reverse my debited amount please do needful... Nice long i was not able to use icici bank because i am defence personal now in jammu my company opened my salary account in other bank... So i was not able to use icici but icici charged mi lot of charges please reverse this time we will continue with icici bank.. I am using icici credit card too from 20 days.. I have just using imobile for my credit card bill payments sir please its request to you reverse my charges... I hope you will do needful thanks...

I recharged my jio number for an amount of153/- on november 29 using myjio app by paytm app which already have paytm cash 80.50 rs.
The recharge was unsuccessful.
My paytm cash of 80.50 is still in cart but however rest of amount 72.50 rs was deducted from my account.

Kindly check and refund the amount asap.

Account holder name : rohan dalvi
Account no.[protected]

In a litigation filed by me in consumer forum (Chennai south) against a wrong credit card statement by icici bank, i won the case and the court ordered for a compensation of rs 10000 towards mental agony and rs 3000 towards complaint charges. This verdict was given in 15th october 2008. The bank has not paid both the compensation and the complaint charges yet and they are sending communications through sms and their intermediate agencies to pay the amount mentioned in the wrong credit card statement. My lawyer is keeping the original copy of the verdict with him and not taking any action against the bank or trying to provide a solution. I am attaching the scanned copy of the verdict herewith. Kindly give me a solution for this problem.

8, 80, 000 rs is sanctioned under agriculture mortgage loan. But the amount of 6, 41, 000 rs is not released and told that the amount is debited for some other reasons. We are suffering about this since 6 months. No one are responding for my complaint in the bank. So i request you to help me to get that amount so that i can plant some crops in my land

This is to inform you as i have invested some amount in shares went for redemption. They took sign on redemption form as well as check pertaining to that amount n bcoz the redemption was not done cheque got bounced. I reported that in branch but still redemption was pending bcoz of some nobita mem for 15 days i was chasing them still not done lastly i give up n personally went to the mutual fund branch in kalyan n got redeemed in one minute...

I was paying my exam fee towards kota university in eazypay gateway from canara bank account. money has been deducted and payment was successful but not updated in college exam portal and displaying reference and didn't received transaction confirmation or transaction reference number from eazypay and couldn't find transaction history in eazypay website
But I received transaction reference number from canara stating transaction to successful
So please kindly solve my problem

Hi, i am arunraj. I have relieved from icici bank where my last month salary was put on hold and final settlement of rs 17, 200 was credited recently which is no where nearer to my final settlement. I could not find my payslip in alumini site and i core team stating they could not find any updates on their system. This is really frustrating kindly let me know the no of days for which the amount has been paid and the pending amount to be credited. Emp: 317549.

I am the a/c holder of icici bank from last 2 years, i am having a 14742.72 rs balance a/c,
Now they have started charging rs.177.00 under this category (Dcardfee).
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 5 months back agin its happen

A/c no:[protected]

Rs.3, 00, 000. (3 lakhs) was debited from my account on[protected]. We have not done this transaction. Atm card is with me only. I have reported this to home branch and frozen the account.
After that, i have not heard any further details from the bank.

My phone number linked with account number was also changed without my request and authorization. The change was not even notified to me.
When asked bank, they say they dont have the record of it, when it got change, how it got changed and who changed this
I keep mailing them. There is no reply. I have initiated step 2 escalation - head phone banking - mr. Subhendu tripathy - on[protected]. No response from him also.

Dear icici customers, please be safe.

Hi team,

I am maintaining saving bank account in icici bank, the details of which given as below

Account number :[protected]

As per our company policy, we are supposed to create an era account.
6 months back, i have submitted the era form. I have not get era account created after 2 months also. When i asked them, they say respective person left the job.

11/2 months back, i have submitted the era form again. After two weeks, this time they are saying, identity proof is not clear that to when i asked them.

Three weeks back, i have submitted all the documents. They are saying that some id card was not correct. Later they say that was ok. Then 1 week back, they are saying that there is some technical issue in creating the era account from back end from hyderabad team.

When i ask them they are not sure whether back end team will be able to fix the issue. The back end team from hyderabad is not giving suitable reply.

I beg this reputed icici bank customer care team, to respond properly, expedite the process in customer care request.

Request you take immediate action on my issue.
Please use the mobile number/email id that is connected to my account number for communication.

Thanks,
Radhakrishnan.

I have granted two wheeler loan vide LAN no.LTNDB[protected], amount Rs 37194, Six instalment paid inadvance, remaining amount fully paid in24 EMI in Jan 2008, still I have not received noc letter from ICICI bank. Please send me at this address, Sanjay Balkrishna Dhage, Padmalay plot no 75, Shastri nagar, Golibar tekadi Rd, Dhule, 424001.

Hey, i've seen a transaction dmc/[protected] dp chgs till o
Ct-17, where in my account has been debited with rs.826, i'm assuming it's related to demat account, i've had created a demat account way back in 2014, and was told no charges will be deducted. Could you revert my transaction and credit my amount back. This is a pathetic treatment from you guys...

Lost my card no [protected] in june while travelling to pune. My mother was bed ridden and i was in a hurry so i dont know whether the card was stolen from my bag or during my travel. When i came to know about my card being lost i immediately informed the customer service and blocked my card while speaking to the customer service i requested him that i will pay the amount of rs. 300 which was on my card and then requested him to close and please cancel my card since i had already paid all the amount on my credit card in may and nothing was due for payment.

This incident happened on 14th Nov. I tried a recharge through Jio.com on one of my Jio number. Eventually, the recharge did not went through but the amount got debited from my account. I thought that the amount would be automatically credited to my account. After five days, when I did not received the amount, I lodged a complaint to icici bank customer care. They took my complaint and as a resolution of that, instead of reverting the amount to my account, they credited the amount to JIO UPI account. I have been contacting them from last 15 days to get my money back but nothing has been done by them.

Name: Lokesh Sahu
Ac No.[protected]

They are saying that the IMPS transaction is done but I had not done any IMPS transaction, just tried a recharge. In case of recharge failure, amount should be reverted back. I just want my money back and apology from ICICI bank for all the problems I have faced and the time I have wasted over this.

Hello sir,

I am rani koduri from hyderabad. I am an account holder in your bank my account no is[protected] and i was issued credit card based on my good score card. Recently i have lost my card while travelling to pune i had called the customer service from pune and blocked my card immediate as i lost it while travelling. There was a small amount on my account to be paid however i did not pay it as i am in huge financial crunh i am taking care of my patient mother who is 75 year old i am also 50 years and not working anywhere because of my mother. The cusomer care and credit card people are all the time hassrssing me to pay a huge amount which has been calculated due to interest only please into into my crediet card details and help me immediately. I am in a very bad shape. Deep in depression please do not tempt me to commit suicide due to this credit card harrassment. I humbly request you to waive off this amount on humanitarian grounds and send me a mail stating that the credit card has been cancelled on my name.

Thanks in advance and hope a humaniterian response from you.