ICICI Bank Complaints & Reviews

I was unable to make payment by due date as i was travelling, when i got the call immediately made the payment of total amount and asked the agent to not charge me for the same. She said after the payment is made she will do the needful. But tried reaching her she didnt pick the call and the charges still reflect on my account. Spoke with cs they are unable to help me. Very much feed up with services already bank cheated in the name of rewards

I tried recharging my jio number but it is not yet successful. It is sitting under *approved * queue and not *successfull* queue. Checked with my bank however they advised me to check with beneficiary bank that is you, as issue is to be resolved from your side.
Issue has not been resolved since 4 days.

Please prioritize and advise

Transaction id[protected]
Date 18 nov, 2017

Let me know if you require any details also i have attached screenshot for your reference.

Dear sir/ma'am,
I have booked a train ticket using icici bank credit card and using icici website. And later i have cancelled a ticked but abount not credited to my account.
If i contact with icici bank they are saying contact with merchant.

Please help me.

Regards,
Dinesh n
[protected]
[protected]@gmail.com

Dear sir,
I am employee of cbsl bhiwani in recovery deptt.
My company current account is continue running with your icici bank.
In this account i want to deposit my company recovery cash. But your employees miss simran & mr mankeshwer
Rejected my cash for deposit
They are saying we do not deposit your cash. You will deposit your cash our other branch.
We are not accept your cash but other branch teller also rejected for deposit
I have faced this problem many time
I have done complained about it many time but not solved till today
Pls do needfull

Regards,
Dharmender sharma
[protected]

I haven't subscribed to my money service but still annual fee for oct-17 to sep 354 rupees got deducted. The same amount was deducted last year also from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money. Details: 17/11/2017 bil/[protected]/mm annual fee oct17- sep/

Icici bank representative has came to my company nokia networks for a credit card drive and he promised me a coral credit for joining fees of 300rs although the mentioned joining fees for coral was 1000rs. I have explicitly told him i do not want the card if the joining fees is 1000rs, but he convinced me it will be waived off. I got my credit card and the statement last week. It was showing 1180 rs. (Including gst).

It was really unprofessional behavior. I called the representative and he promised me he will look into the issue and now he is not taking my call.

The representative who came to my company is sandeep, i have attached his id card. He told he has talked with icici bank bommanahalli branch manager mr. Viswanath reddy, and he will correct my statement.

Now the manager is also not responding. Icici bank, please tell me what to do? Telling lies to issue a card is very unprofessional behavior and i will not heed to this exploitation.

Thanks.

I have availed a personal loan in icici bank, my emi was scheduled on 5th of every month. I have been kept on asking for change in emi date as it wouldn't be possible to pay my emi on 5th of every month. Its been more than 25 days i was requesting, but no response.
My loan number is lphyd[protected]. I was not all at happy with this. And after repeated calls, they are not even answering my call. Is this the way you guys treat customers?br...

I need action against an employee of icici bank, who had extremely rude and unacceptable behaviour towards me knowing that i am suffering from bad medical condition.

Also even after complete discussion with the manager, about the case, legal notice is sent at my permanent address.

Need action against that if the bank has any loyalty for its customers.

Hi sir,

Due to incorrect account number fund transferred to incorrect account through imps please chexk and resolve my issue

My account is with icici bank and account number is[protected]

I transferred 15000 rupees on from icici bank to bank of baroda

Transaction ref no[protected]
Incorrect beneficiary account no [protected]
Incorrect beneficiary name mohd safeek so abdul haq
Correct beneficiary account no [protected]
Correct beneficery name arif habib mapara
Date of transaction 29/09/2017
Amount of transaction 15000

Sir,
I am using icici username and password for transaction purpose.

All of a sudden i get a message that my user name has been disabled

For no fault of mine. I am not able to find bank's statement. My registered

Phone cannot receive any messages sent from india. I would like to know

Without knowing my period of stay outside india how did the bank

Disable my user name. I have also bought a travel card from icici for

Transaction purpose. I will be much obliged to consumers forum if they

Can up to sort out the problem and bring a solution.

With warm regards santhanam

[protected]@icici upi — payment to jio on 20/11/2017 thru upi


I transacted to jio from my vpa [protected]@ybl towards 3months' data (399) for my sim no [protected] on 20th november 2017.

The payment was successful and my bank statement carries the same.

Recharge has not been done and money got debited.

Please check at your end and refund the same to my vpa.

I have purchased a swipe machine from icici bank in november 2016. Using this machine and icici merchant services has been a nightmare so far.

It has been more than 1 year and more than 12 complaints, but i still have no resolution. The state of problem solving at icici merchant care is absolutely pathetic.

The problem:

At the time of purchase, i had informed the sales person that i need to swipe foreign cards very often. That is the sole reason, why i am purchasing the machine. I requested him to do all the necessary documentation accordingly.

It is more than 1 year and still my machine does not accept foreign cards.
I have made the complaint many, many times. Each time the engineer visits he cannot understand the problem. He says ‘software is not updated’, ‘dcc is not updated’ or some other excuse. Every time he makes some changes to the software. And every time he says he has fixed the problem and this time the machine will accept foreign card. But when the customer swipes, the foreign cards are never accepted.

Another problem is that, every time the engineer makes these updates, the machine does not work properly for several days. And we have to make additional complaints for that.

Making complaints at ims is another task. The engineer does not visit immediately after making the complaint. It can take 2-3 days. So, 2-3 days we have no swipe facility!

I wish i could sue icici merchant services for the losses that have incurred to me and the sheer mental agony that i am bearing since 1 year.

Niketa sonavane

I have purchased 2 watches from world of titan city centre 1 kolkata on 15 aug and 20th aug with icici bank cash back offer on purchase above 10, 000 with debit/credit card from bank side but till date i have not received any cashback.

Please help

S no. Value date
Transaction date
Transaction remarks
Withdrawal amount (Inr)

13 [protected] [protected] mps/citicentre /[protected]/0 10, 370.00
18 [protected] [protected] mps/citicentre /[protected]/0 10, 420.00

Regards,
Tuhin

Dear sir,

I have applied for a credit card online for which i have received a call for verification on 26th october 2017 and no receipt number of application reference number has been informed to me. But after then i have not received any communication from your site about the status of my application. Therefore, i requiest you to please look into the matter and please inform the status of my application. My pan no. Is bhdpg6482p.

Thanks and regards
Piyush goyal

Name: m. D. Panjabi (4477 xxxx xxxx 3004)

I received your statement on saturday, 18/11/2017 evening for immediate payment of rs. 5, 683.07 on the captioned card.

He i have to advise that i have following 3 cards as on today as under:
1) m. D. Panjabi.. 4375 xxxx xxxx 7008
2) usha m. Panjabi.. 4375 xxxx xxxx 6002
3) usha m. Panjabi... 4375 xxxx xxxx 7107

And not having any card containing no. S 4477 xxxx xxxx 3004 which has been written in the statment.

Further i am holding icici bank credit cards since last more than 8/10 years and every time whehener i spent some thing mobile sms as well as hard copy statement comes well in time and i paid accordingly in time and never delayed for even one day,

Now in the instant case, since i spent rs. 4, 801/- in the month of october 2017, i have so far not received any sms nor hard copy statement for necessary payment. And all of a sudden i received this statement charging for late payment fee and other gst charges totalling to rs. 882.71 which is not correct.

Taking into consideration the above facts and my long track record of icici credit card dealings, i request to kindly arrange to waive rs. 882.71 towards late payment fee along with gst charges and advise me accordingly to pay rs. 4, 801/- at the earliest.

Thanking you and awaiting for your favourable response.

M. D. Panjabi.
Mobile no.[protected]
[protected]@gmail.com.

Hi
Sir this bhupender, im using credit card of icici bank. Bt two fake transaction made from my credit card. First transaction was made from card on 12 nov around 214, and second transaction was made on 20 nov without any otp pin just showing app name mobikwik. I have no idea abt who made it. So i want refund my balance which is fake transaction.

I have made imps transaction on 17-nov-2017 and transaction reference no. Is[protected] for 6000. But transaction timed out and got message saying status will be updated in 3 days. The amount is not credited to beneficiary bank account till now and not returned to my account as well. Can you please check asap.

Please help me in this regard. The amount did not get credited to the beneficiary account neither was refunded back to my account.

Regards,
Ashwini kharade

Dear sir,

My self, pradip laigude husband of geeta biradar taken home loan from icici bank, thermax chowk branch, pune loan account no. Lbpun[protected].
In the name of applicant geeta biradar & co applicant me rs.25, 82, 000/- on 29.04.2017. I sumbiteed two times pmay form till date no any subsidy amount credited on my loan account. Every time i call sale executive mahesh chaugule -[protected] the misguide me isko to...

A request was approved through bhim transaction to jio recharge of ₹399 and the money was deducted from my account but the recharge was not successful it was transferred through upi request of [protected]@icici. As i called the jio customer care the told that the payment was declined on their behalf and was not successful.

The message was
"your a/c no. [protected] is debited by rs.399.00 on 13/11/2017.09:40:01 am. And credited to [protected]@icici-indiaideas (Upi ref no[protected]

Transaction time was 09:40:01
Transaction date was 13/11/2017.

Name - sanjay behera
Ifsc - sbin0004856
A/c no.- [protected]

Please refund my money.

Sir to make the new Paytm upi payment using 399rs money deducted but no recharge merchant I'd [protected]@icici my account upi I'd [protected]@paytm date of recharge 15/11/2017 6:42am please sir refund money... Indiaideas customer care no please