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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 659

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M
Mohitrajoria
Sep 27, 2017
Resolved
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Hi, icici manager team,

I want to know what is the dcardfee that has been deducted from my icici savings account.

Dated as: 27/09/2017
Dcardfee0334sep17-aug18+gst

Icici ac:[protected]
Mob no : [protected]

While browsing the consumer court site, i can see numerous such instances. This is a clear case of loot that icici bank is doing on its customers. Any kind of fee or service charges should be clear and transparent to the customers.

I want a clear explanation to this and also any other kind of such loots that might be imposed in future.

I want my money to be credited into my a/c which they have deducted from my saving a/c
Oct 30, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
ICICI Bank Customer Care's response
Dear Customer(Mohit rajoria),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    A
    Aksahuja
    from New Delhi, Delhi
    Sep 27, 2017
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    Address: New Delhi, Delhi, 110025

    I have a fast tag and cross the badarpur border in delhi on my way to faridabad for which the toll is rs 38/- per day valid for 24 hrs. The fast tag usually works well and an amount of rs 25/- and rs 13/- gets deducted everyday. However there are several times that the system keeps deducting rs 25/- for every trip. Several complaints made on the customer care of icici have not helped except piling up of complaint numbers. They do not even have an e mail id for the fast tag customers where complaints can be lodged. Making a complaint on phone takes forever and the same explanation has to be given every time.

    Would appreciate if this could be looked into urgently as there is a monetary loss happening.
    ICICI Bank customer support has been notified about the posted complaint.
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      Nilesh Wadkar
      from Mumbai, Maharashtra
      Sep 27, 2017
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      Address: Raigad, Maharashtra, 410210

      Dear icici bank,
      I am facing issue of correcation in name on my account, my name in account is spelled as wadakar and my actual name where all my documents are wadkar.in this regards icici bank staff needs gazette copy but as per my understanding gazette copy is provided as and only when there is change in name but here i just want to correct my account name for this little correction they need gazette copy, which seems to be funny whereas in other public and co-operative banks they dont need gazete in such case.in this world of digitalisation please grow up and stop harassing. Hope i will receive some positive revert.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        snehashishodia
        from Kodungallur, Kerala
        Sep 27, 2017
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        Address: 305624
        Website: icicibank.com

        Hi team,

        We submitted pan card and aadhar card six months back for linking with my father's account in icici bank. My father's second name spelling is "shishodia", whereas it is mentioned as "sishodia" in the account. While sumitting the documents, we asked several times whether the surname spelling mismatch would create a problem, but the bank officials said its not a problem, and they didnt guide us for the correction procedure. Just few days back, we got to know that only the pan card details got linked whereas aadhar was yet not linked. I tried linking aadhar with this account but because of mismatch in letters, it doesn't update.
        Either the bank should update the correction in spelling, or it should link aadhar the way it has updated pan card with the correct spelling name.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Icici Bank .
        My name is Pragnesh Vasoya from Surat . Month ago my email dares [protected]@gmail.com are hacked, I don't cant recover it . I open a new on [protected]@gmail.com and writt in customer care but no replay . I send all proofs, passport copy acc number etc.
        pls help me I need urgent help
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          H
          HiteshGolani
          from Vadodara, Gujarat
          Sep 27, 2017
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          Tranx of gbp 235.91 using credit card 4xxx7006 is made at t k maxx on 27-sep-17. Avbl cr lmt:inr 48, 480.83, total cr lmt: inr 70, 000.00

          Tranx of gbp 245.97 using credit card 4xxx7006 is made at t k maxx on 27-sep-17. Avbl cr lmt:inr 26, 709.68, total cr lmt: inr 70, 000.00

          These transactions are fraud...
          I have never initiated these transactions...
          Upon expiry of old credit card validity i recently received new credit card having same number at my residence... I am still awaiting for pin of this new card...
          ICICI Bank customer support has been notified about the posted complaint.
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            H
            hardik pathak
            Sep 27, 2017
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            Address: 380013
            Website: ICICIDIRECT

            Hardik lalitkumar pathak
            Demat a/c no: [protected]

            Your sales person told me while opening the account that it is absolutely free, but today i came to know that from my icici account, 59 rs. Deducted (Dmc/[protected]/dp chgs till aug-17) from my icici savings account.

            It is kind of cheating your customer which is shame for company like you. Refund it urgently or else i will share this grievance to appellate authority too.
            ICICI Bank customer support has been notified about the posted complaint.
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              K
              Koodan
              from Madurai, Tamil Nadu
              Sep 27, 2017
              Resolved
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              I received a message from icici bank on 26/09/2017 @ 9.33 am saying by card has been temporarily blocked for security reasons be patience our representative will assist you shortly to unblock your debit card. I received a call from a guy claiming to be from icici bank. The person had all my details, like address, where i work, my debit card number etc. Within 15 minutes 3 fraudulent transactions were made using my debit card accounting to total of rs.23000/-.

              How did this person get all my details?

              I have made a complaint, sr[protected]

              I would like to request a refund
              Oct 29, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 28, 2017
              ICICI Bank Customer Care's response
              Dear Customer(Koodan),

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                B
                Balakrishnan Muralidharan
                from Mumbai, Maharashtra
                Sep 27, 2017
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                icici tax saving bond 022002-tsb - three.-redemption not received

                Address: Mumbai City, Maharashtra

                Dear team icici...

                I have a icici tax saving bond 022002-tsb - three.

                The same is matured but till date i have not received maturity amount. I have original bond with me.

                Bond details:

                Certificate no:90994

                Bondholder no[protected]

                Name of bondholder: b muralidharan

                No of bonds-two, distinctive nos[protected].

                I have...
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                S
                sravan121
                from Hyderabad, Telangana
                Sep 27, 2017
                Resolved
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                Resolved

                Hi my name is sravan kumar, i've been using demat account from almost 2years, when i opened the account the teller had told me that the demat account is for free. But now i can see some charges are levied on this.

                Total 532 rs have been deducted from my account. Please credit my account with 532rs.

                Account number :[protected].
                Mobile number :[protected].
                Oct 30, 2017
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 27, 2017
                Updated by sravan121
                ICICI Bank — dmc/[protected] dpchg till aug

                1 Review
                Sr sravan121 on Sep 27, 2017 Mark as Resolved
                Customer ID: sravan121

                Hi My name is sravan kumar, i've been using DEMAT account from almost 2years, when i opened the account the teller had told me that the demat account is for free. But now i can see some charges are levied on this.

                Total 532 rs have been deducted from my account. Please credit my account with 532rs.

                account number :[protected].
                Verified Support
                Sep 28, 2017
                ICICI Bank Customer Care's response
                Dear Customer(sravan121),

                Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  diddi1100
                  from Mumbai, Maharashtra
                  Sep 27, 2017
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560037

                  On august-2017, i applied for icici credit card and this month i got confirmation message from icici. But till today i did not receive that card,. The big issue is the bank persons sent this month due payment statement. With out having and without using credit card, how can i pay the amount. So when will i get that card. Tell me the exactly data

                  Contact:[protected]
                  Oct 30, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Sep 27, 2017
                  Updated by diddi1100
                  I have complaint to customer multiple times, But I am not getting proper response from consumer care
                  Verified Support
                  Sep 28, 2017
                  ICICI Bank Customer Care's response
                  Dear Customer(diddi1100),

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    dineshballia
                    from Ballia, Uttar Pradesh
                    Sep 27, 2017
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                    Address: 277208
                    Website: dled.nios.ac.in/SchoolLogin.aspx

                    I am dinesh. I made online payment for nios admission. Rs. 4545 has been deducted from my visa debit card on 26 september 10: 05 am.
                    Please solve it.
                    Reference no d[protected]
                    Mob. [protected]
                    I have sent a email on [protected]@icicibank.com but i did not got any response.
                    Please fix it soon. Please... Please... Tat only one working day.
                    I would like to chat with eazypay icici bank ltd but there is no phone number.
                    It's very bad to use your payment getway. If you will not fix it i will never use your payment getway. So please take it serious...
                    4545 is very big amount for me and please make sure that my payment return to my bank account or nios office. My last date is 30 september so it should be done before 28 sep. Also let me know that should i pay 2nd fee??

                    Thanks!!
                    ICICI Bank customer support has been notified about the posted complaint.
                    Sep 27, 2017
                    Updated by dineshballia
                    Dear Mr. +91-[protected] Please don't call me. Thanks! I don't need your help. Thanks again!!!
                    Sep 27, 2017
                    Updated by dineshballia
                    कुछ तो जबाब दे दो या पैसे लेके भाग जावोगे ???
                    I AM DURLOV JYOTI LALA FROM ASSAM
                    i think eazypay icici bank ltd is fraud merchant he debited 4545 rs of D.EL.ED admission fee but form status showing payment not made due to this worst merchant i have lost my career

                    [protected]/[protected]
                    [protected]@gmail.com

                    amount (4545) deducted but admission in d. el. ed. not confirmed in nios - Comment #2871880 - Image #0
                    dineshballia's [Complaint's author] reply, Dec 24, 2017
                    चोर है साले पैसा काट कर अपनी () में डाल लेते है उसके बाद चुप चाप बैठ जाते है !!
                    Dear Durlov Lala,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards
                    ICICI Bank Customer Service Team
                    also look at this- Eazypay Icici Bank Ltd — amount (4545) deducted but admission in d. el. ed. not confirmed in nios

                    https://www.consumercomplaints.in/eazypay-icici-bank-ltd-amount-4545-deducted-bu...
                    dineshballia's [Complaint's author] reply, Dec 25, 2017
                    POS:EAZYPAY ICICI B/MUMBAI/72XX04421343
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                      J
                      J Chopra
                      Sep 27, 2017
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                      Address: New Delhi, Delhi, 110095

                      Dear team,

                      My name is gaurav chopra and my credit card account is xxxx9011, i would like to settle my credit card.

                      My total amount due is inr 79371.24 till date, i am out of india however i would like to clear my account in installments.

                      Kindly send me details on my listed email id - [protected]@gmail.com and we will discuss further.

                      Thank you.

                      Gaurav j chopra
                      ICICI Bank customer support has been notified about the posted complaint.
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                        V
                        Venkeswararao Para
                        from Coimbatore, Tamil Nadu
                        Sep 27, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500034
                        Website: www.icicibank.com/Personal-Banking/loans/loans.page

                        Hi sir,

                        My name is venkeswara rao.

                        Few days back i applied for load. Loan department persons called me and tell that we are giving 13% rate of interest and total processing fee is giving back. And there are no hidden extra charges. They tell like this.

                        Then i said ok and send me confirmation mail.
                        But they sanctioned load amount without any confirmation call with 13.5 % rate of interest and also they charged some extra amount. Without any proper documents submission and without confirmation call/mail how they sanctioned loan amount.
                        I am not agreed to this. I said i am ok with 13% without any extra charges. But they sanctioned 13.5 % rate of interest without any confirmation.
                        Please take serious action to this and cancel my load amount.
                        I am not interested any more to take. I want to proceed on this legally.

                        Thanks & regards,
                        Venkeswara rao
                        [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Oct 04, 2017
                        Updated by Venkeswararao Para
                        i didn't get any call from you. worst banking service and worst customer care service
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                          J
                          Jude Fernando
                          from Mumbai, Maharashtra
                          Sep 27, 2017
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                          My mobile number is receiving transaction alerts but cannot receive any otps or use the mobile app or even generate a pin for my new account because i get the message that my mobile number is not registered. The branch says to contact customer care and of course the customer care prompts require you to input your debit card pin which i cannot generate. Why am i getting tranaction alerts but also the message that my mobile is not registered on net banking?

                          Please resolve this asap. I have already mailed the care email but please get back to me urgently at fernandosdesign (At) gmail (Dot) com

                          Thanks
                          ICICI Bank customer support has been notified about the posted complaint.
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                            K
                            Kanu Pal
                            from Kolkata, West Bengal
                            Sep 26, 2017
                            Resolved
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                            Resolved

                            Address: 700105

                            I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/in[protected] dp chgs till jul-17.

                            When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. This is a fraud case...
                            Oct 27, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2017
                            ICICI Bank Customer Care's response
                            Dear Kanu Pal,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              spin2740
                              from Indore, Madhya Pradesh
                              Sep 26, 2017
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                              Address: Gwalior, Madhya Pradesh, 474001

                              Hi
                              My icici credit card no.[protected]
                              My credit limit is 21520 rs
                              Bt from 3 days my statement shows
                              Total amount due is 28732 rs
                              Available credit limit is negative — 14221 rs
                              Without any transaction
                              My statement also show no transaction is done
                              Then why this thing happen
                              Plz help me
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
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                                J
                                Jatin350
                                from Delhi, Delhi
                                Sep 26, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110085

                                My icici bank acc no is[protected]. My issue is i m transfering 14500 rs imps union bank of india account no -[protected] to my icici bank account no[protected] but transfered toh this account[protected]. So i go sole branch bank and bank is say write application then submit and this amount is credited in 2-3 days but bank is not responding so what i do
                                Oct 27, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2017
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sivakumar Kandaswamy
                                  from Tiruchirappalli, Tamil Nadu
                                  Sep 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pondicherry, Puducherry, 605013

                                  Name. Sivakumar kandasamy
                                  Phone. [protected]
                                  Mail. I'd. [protected]@yahoo.co.in
                                  Applied on: sep'2017
                                  Address. Resistance. 389, kamarajsalai, newsaram, pondicherry-605013
                                  Off. Address. A-26, industrial estate, thattanchavady, pondicherry -605009.
                                  Netsalary:52000
                                  I'm not having any default for the last six months. My cibil score is around 750. I don't know the reason why the credit card was not given for me. Please confirm the real and correct information or reason for my applications rejected by your team
                                  Oct 27, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 26, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Sivakumar Kandaswamy,

                                  We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I got a ICICI Gift Card on My Birthday . But I do not have any pin no. If i go for purchase then Pin No will be asked. What will be my Pin no?? Where I can Get It?
                                  ICICI Bank Customer Care's response, Sep 28, 2017
                                  Verified Support
                                  Dear Customer(aparna_nov21),

                                  Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  ICICI Bank Customer Care's response, Sep 28, 2017
                                  Verified Support
                                  Dear Customer(aparna_nov21),

                                  We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4h177_aaaa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    sharad83
                                    from Bengaluru, Karnataka
                                    Sep 26, 2017
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                                    Address: Bangalore, Karnataka

                                    I am not able to avail the offer of buy one and get one movie ticket offer on bookmyshow.

                                    I have tried all the possibilities and several times with specified time band which was being mentioned by the customer care team and i am not able to avail this offer right from the issuance of my coral (Master card platinum) credit card. There must something which needs to be checked with credit card department to make the offer applicable on my card
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      suren92
                                      from Mamallapuram, Tamil Nadu
                                      Sep 26, 2017
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                                      Address: 603110

                                      This is surender and i am working in mnc as process engineer. I have salary account in icici bank with credit card too. I had the threatening call from icici bank customer care. Incident happen on 26.09.2017 with three consecutive calls from the icici customer care number [protected] and last call from this number [protected]. (Icici lombard lombard chennai)

                                      I get call from icici credit card customer care with name as sangeetha (Not sure with the name) regarding medical care coverage of 6 lakhs with 350/month as emi and payable 2 yerars. Her talking way is not good and she is not fit for the job named as customer care.

                                      As a customer they want to rectify our query but she don"t have knowledge about that.. How the bank taking them without knowledge.

                                      Finally, she told the plan is activated amount will be detected from your credit card and it converted as emi. (How can the customer care personnel approving the plan without getting approval from the customer)

                                      I want to know how she threatening to approving the plan without get permission from the customer. Respective department shall take the corrective action regarding this malfuntion.
                                      ICICI Bank customer support has been notified about the posted complaint.
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