ICICI Bank Complaints & Reviews

Hi,

I have a demat account from icici bank, couple of years back when i was about to close this account i was promised from the representative that if i pay rs.700 or rs.1000 (I dont remember exactly now) there wont be any annual maintenance charges for this demat account. But now why have i been charged dmc/in[protected] dp chgs till aug-17 rs. 354???

I have received msgs on my registered cell no regarding non deduction of monthly amount, whereas it is a auto debit account & on 25/09/2017 amount has been deducted. Pl clarify
[protected] jayant patil
Also it is mentioned that penalty will be charged for same reason i wish to get clear whether it is fake msgs or any mishap by icici bank
My query???

Request for settlement of icici bank pl dt 26-9-17

Ref: card no. 9401 xxxx xxxx 4005
Name k senthil kumar
Dob : 10 6 1968
Location chennai

Dear sirs / madam

I received call from icici bank for payment of 4005 card pl payment, that person name is raj [protected] and other people call every day to force for the payment.

Sorry for the inconvenience.
Due to my bad luck fast few years i was not wealth in finance & life and last year dec 2015 rain fall also was out entire things now i work daily wages.

Now i ready to pay for payment of card every month please consider very low payment.

My humble request and bow you, please do the needful and oblige

Please guide me, my life in your hand only.

Yours truly

K senthil kumar
[protected]

Sir,

Whenever i am using my debit/ credit card, i am unable to transfer money amount more then rs.2500000/- actually i prefer internet banking as its time saving. My bank account is having at present rs. 9278900/- but still i am unable to transfer money by net banking service. Even after repetitive complaints no one is giving proper reply to me.

Dear icici
With the immense pain i have to write this email i am really fed up the quality of services you guys offered to your customer. I am holding a icici credit card (No. 4375 xxxx xxxx 9008). I am facing issue with the invoice number [protected]. The current outstanding due on my account is rs. 21, 716.11 for the september month out of which i have made a transaction of rs 39, 000on. Unnecessary charges have been levied on my credit card and i am fail to understand why the unnecessary charges has been applied on my card. I have issue with the charges of rs.2198.69. I understand that there has been a delay from my end regarding the payment. But guys look at my previous history i have been genuine customer to pay all payments. I cannot afford to make any further payments. Would request you to help to settle this account. Hoping a favorable response from your team.

Regards

Shailender singh

[protected]

[protected]

My icici a/c[protected] has been frozen but the bank has charged me rs 1571 from one of my trading accounts with sharekhan without any notice a few days back.

How can the bank start charging like this and that too from a trading account without my permission?

This used to be my salaried account long time back and i have not used it ever since (About 7 years). Now all of a sudden it pulls my funds from a completely different trading platform i. E. Sharekhan.

This is complete intrusion and a violation of trust with the company. I request this to be taken up since it is not so much about the money as it is about ethics.

Hi,

My actual available credit limit is 8531, however with no transaction reported after 23rd september its showing false credit limit as 1857.
Even i checked the statement no transaction got reported.
Is this some kind of fraud or the technical error?
This is a huge technical glitch.
Please investigate and refund the credit.
Credit card no: [protected]

Regards,
Meenakshi chourasia

Hi cmssupport,

I have made two transactions on 01-july-2017 via hdfc netbanking. The first one being unsuccessful and i made another transaction which was successful.
From the information i received from both my hdfc customer support and citruspay support is that the first transaction is successful from their end. But the over all result is unsuccessful. I have sent email to [protected]@icicibank.com multiple times but have not received any response.
Please help me sort this out.

Please find the transaction details below:

Transaction date: 01 jul 2017
Amount: rs.87515.00
Narration:[protected]-citruseazypay
Hdfc transaction reference:[protected]
Citrus transaction reference unsuccessful: [protected]

Regards,
Anusha
Mob no:+91-[protected]
Email id:[protected]@gmail.com

This is regards to account maintenance charge being applied to my savings account. Due to some financial situation, i wasn't able to maintain the minimum balance required to maintain the account, i could have very well chosen not to use their services anymore but instead, i chose to use it and guess what, they charged me 7k for not maintaining account balance.

I haven't used any of there services atm, online banking or anything else but as soon as i deposited the money, they deducted all of it. How shameful is this bank, to take away people's hard earned money to satisfy their terms?

I am highly disappointed since i am being their customer for last 8 years now. I am not sure if the money will be refunded but i hope this falls plea falls on some important ears.

Hi applied for credit icici credit card and got confirmation message too... But till now i did not get my card. So please let me know what is the issue regarding card.. Shall i get the card or not. Even i have not received that card, the bank persons sent this month of statement,, how can i pay the amount with out having a card.. Pls give me status of that application

Hello,
This is khushboo jaiswal from delhi. My father had invested two multiplier bond on 28/04/1999.
Bondholder number - 5397962
Bondholder number - 5397964
Each with a face value of rs.4700/-
The above mentioned bonds matured on 28/04/2017 and the total maturity (From two bonds altogether) amounts to around rs.50, 000 each. But after investment, i did not yet receive any instruction regarding this bond, even after completing 15 years. I dont find any place to surrender my bonds and get back my money.
I therefore request you to help me in this regard so that i can get back my money at the earliest.
New delhi.
Pls contact - [protected]

Thanking you.

Hi,

This is manoj jaiswal and my mobile number is [protected] and i am citizen of delhi, from last one or two years i am getting harrased from the icici bank recovery team for the amount taken by mr. Hansraj jaiswal "my uncle" who is not with us for last 4 years and even no more. I shared his & his famiy number which was with us so many times but they guys didn't understand and call me on my mobile number to enquired about him. Actually they guys don't know how to talk to the customer and they just know how to insult any person even though he doesn't belongs to that case.

Today i. E. 25-september-2017 "timing - 01:41 pm" i received the call from landline number[protected] regarding the same and as informed the recovery team earlier, that he is my uncle and he is no more then she suddenly got hyper and got arrogant which is not at all acceptable from the brand.

Now, i just want that this team will not call me again and file a case against him.

Respected sir,

The cheque way deposited on 07/09/2017 cheque no. 954918 and a/c no. :[protected] but till date this cheque status is pending pls. Know us about this cheque clearness cheque status….

Cheque deposited date : 07/09/2017
Bank name : icici bank
Branch : deesa - 000497
District : b. K. (Gujarat)

I have applied for a personal loan for icici through paisa bazar ref no. [protected]. Bank personal from icici adyar came for the document collection. I have given whichever document asked. Up to the 5th day, i didn't get any information, then i called up, they were telling my rental agreement for my address proof is not sufficient. The told to take hr letter from the company for adress proof. I have submitted the hr letter through email (Chennai. [protected]@finnexbspl.com). Then they were telling, they will start to process my loan. After that, i began to call for confirmation. Every time i called them they told my application is in process. But today[protected], when i call them again they were telling my hr letter is not sufficient. After wasting about two weeks they are telling they can't process the loan. They literally pissed me off with their incompetence and negligence. They told they will try to process again. But i told them to cancel the process. If they had the decency to inform me beforehand about the matter i would have been okay. But their negligence cost me two weeks.

Icici customer,
Ch. Dijen singh
[protected]@gmail.com

Dear sir,
I had purchased icici tax saving bonds - 022001-tsb - one,
Bond holder no[protected],
Certificate no - 438079,
Name of certificate holder - yogesh pathak,
Distintive nos[protected],
Issue price per bond - rs 5000 x 4 nos,
Purchase date or date of allotment : 22.03.2001,
Redemption date : 22.03.2004.

Can you please update me the status of these bonds.

Please, send me information about above on my id mail - [protected]@gmail.com, mobile no. [protected].

I had submitted the amount of 19990 for my credit card payment in my icici a/c from my another bank a/c. But when i started making payment for the same then i got the message of insufficiant balance+ i didn't got any message/mail regarding this deduction. So now i want my money back as icici should have intimated me for any such charges deduction if it was applicable on my a/c from the last 2, 3 years and the same has to be deducted from the time of any policy/ condition lapse. I was a very trustworthy customer who was make all the cc payments before time, but now i am loosing faith in this bank and would surely close all its services with cc if such a disgusting issue not resolved timely.

Pankaj kaushik
[protected].

I am following up since 5th sep 2017 by visiting the malad east branch twice and through mails but the branch manager (Mr. Deepak sharma) has behaved in a rude way and has humiliated us.

Regional manager is looking into this but its been 1 week we didnt got any resolution.

I have attached all the mail conversation as this is the worst customer service we received from icici bank.

Hi,
This is lovaraju animireddi working in mylan laboratories ltd in vishakapatnam. I have been using icici bank platinum mastercard. Regarding my request i had given to u my company mail id, all transitions like debits credits and statements has been coming my company mail id so kindly request please change my company e mail id to personal e mail id

Hello i am namdev bhoye having icici bank account at lonavala with atm card on last 6 th september 3 transactions (20000+20000+10000) happened on my atm card with no sms alert then next day on 7 th september another two transactions (25023.6+25023.6) (Including extra transaction charges and gst) happened at 3.18 am in night but got sms alert then immediately i got my debit card blocked so that no further balance amount should loss then i filed complaint sr[protected] for this submitting scanned docs online also police complaint launched at local police station today i got email from complaint department that my request had been closed as the last two transactions amount 50047.3 can not be reversed as pin varified transactions as per lost card policy here i made complaint for 5 transactions they not mentioned about earlier 3 transactions (50000) also my debit card is not lost, i got blocked in local bank showing them and with me now please help me how to get my complaint resolved or got my money reversed or where to go further (Before going to consumer court) for any additional information please contact me on [protected] or email id - [protected]@gmail.com

I had moved to usa in the month of june and give authority letter to my wife for visiting icici warje pune branch to update my usa mobile number as i was not aware of the process of form n all.

To my surprise when my wife went to the branch and talked the official with that authority document he shouted at her and threw the authority letter on the floor and said what is this.. This will not work. We felt really bad with that behavior from icici official person with my wife.

My wife left from the branch by updating mobile number for her account which actually again needs to change as my wife has also moved in june

That day actually i decided to stop all relationships with icici including shares, mutual funds all of our accounts. But since i am in usa i am continuing it but can not use account for transactions due to otp issue.