ICICI Bank Complaints & Reviews

Name. Sivakumar kandasamy
Phone. [protected]
Mail. I'd. [protected]@yahoo.co.in
Applied on: sep'2017
Address. Resistance. 389, kamarajsalai, newsaram, pondicherry-605013
Off. Address. A-26, industrial estate, thattanchavady, pondicherry -605009.
Netsalary:52000
I'm not having any default for the last six months. My cibil score is around 750. I don't know the reason why the credit card was not given for me. Please confirm the real and correct information or reason for my applications rejected by your team

I am not able to avail the offer of buy one and get one movie ticket offer on bookmyshow.

I have tried all the possibilities and several times with specified time band which was being mentioned by the customer care team and i am not able to avail this offer right from the issuance of my coral (Master card platinum) credit card. There must something which needs to be checked with credit card department to make the offer applicable on my card

This is surender and i am working in mnc as process engineer. I have salary account in icici bank with credit card too. I had the threatening call from icici bank customer care. Incident happen on 26.09.2017 with three consecutive calls from the icici customer care number [protected] and last call from this number [protected]. (Icici lombard lombard chennai)

I get call from icici credit card customer care with name as sangeetha (Not sure with the name) regarding medical care coverage of 6 lakhs with 350/month as emi and payable 2 yerars. Her talking way is not good and she is not fit for the job named as customer care.

As a customer they want to rectify our query but she don"t have knowledge about that.. How the bank taking them without knowledge.

Finally, she told the plan is activated amount will be detected from your credit card and it converted as emi. (How can the customer care personnel approving the plan without getting approval from the customer)

I want to know how she threatening to approving the plan without get permission from the customer. Respective department shall take the corrective action regarding this malfuntion.

Hi,

I have a demat account from icici bank, couple of years back when i was about to close this account i was promised from the representative that if i pay rs.700 or rs.1000 (I dont remember exactly now) there wont be any annual maintenance charges for this demat account. But now why have i been charged dmc/in[protected] dp chgs till aug-17 rs. 354???

I have received msgs on my registered cell no regarding non deduction of monthly amount, whereas it is a auto debit account & on 25/09/2017 amount has been deducted. Pl clarify
[protected] jayant patil
Also it is mentioned that penalty will be charged for same reason i wish to get clear whether it is fake msgs or any mishap by icici bank
My query???

Request for settlement of icici bank pl dt 26-9-17

Ref: card no. 9401 xxxx xxxx 4005
Name k senthil kumar
Dob : 10 6 1968
Location chennai

Dear sirs / madam

I received call from icici bank for payment of 4005 card pl payment, that person name is raj [protected] and other people call every day to force for the payment.

Sorry for the inconvenience.
Due to my bad luck fast few years i was not wealth in finance & life and last year dec 2015 rain fall also was out entire things now i work daily wages.

Now i ready to pay for payment of card every month please consider very low payment.

My humble request and bow you, please do the needful and oblige

Please guide me, my life in your hand only.

Yours truly

K senthil kumar
[protected]

Sir,

Whenever i am using my debit/ credit card, i am unable to transfer money amount more then rs.2500000/- actually i prefer internet banking as its time saving. My bank account is having at present rs. 9278900/- but still i am unable to transfer money by net banking service. Even after repetitive complaints no one is giving proper reply to me.

Dear icici
With the immense pain i have to write this email i am really fed up the quality of services you guys offered to your customer. I am holding a icici credit card (No. 4375 xxxx xxxx 9008). I am facing issue with the invoice number [protected]. The current outstanding due on my account is rs. 21, 716.11 for the september month out of which i have made a transaction of rs 39, 000on. Unnecessary charges have been levied on my credit card and i am fail to understand why the unnecessary charges has been applied on my card. I have issue with the charges of rs.2198.69. I understand that there has been a delay from my end regarding the payment. But guys look at my previous history i have been genuine customer to pay all payments. I cannot afford to make any further payments. Would request you to help to settle this account. Hoping a favorable response from your team.

Regards

Shailender singh

[protected]

[protected]

My icici a/c[protected] has been frozen but the bank has charged me rs 1571 from one of my trading accounts with sharekhan without any notice a few days back.

How can the bank start charging like this and that too from a trading account without my permission?

This used to be my salaried account long time back and i have not used it ever since (About 7 years). Now all of a sudden it pulls my funds from a completely different trading platform i. E. Sharekhan.

This is complete intrusion and a violation of trust with the company. I request this to be taken up since it is not so much about the money as it is about ethics.

Hi,

My actual available credit limit is 8531, however with no transaction reported after 23rd september its showing false credit limit as 1857.
Even i checked the statement no transaction got reported.
Is this some kind of fraud or the technical error?
This is a huge technical glitch.
Please investigate and refund the credit.
Credit card no: [protected]

Regards,
Meenakshi chourasia

Hi cmssupport,

I have made two transactions on 01-july-2017 via hdfc netbanking. The first one being unsuccessful and i made another transaction which was successful.
From the information i received from both my hdfc customer support and citruspay support is that the first transaction is successful from their end. But the over all result is unsuccessful. I have sent email to [protected]@icicibank.com multiple times but have not received any response.
Please help me sort this out.

Please find the transaction details below:

Transaction date: 01 jul 2017
Amount: rs.87515.00
Narration:[protected]-citruseazypay
Hdfc transaction reference:[protected]
Citrus transaction reference unsuccessful: [protected]

Regards,
Anusha
Mob no:+91-[protected]
Email id:[protected]@gmail.com

This is regards to account maintenance charge being applied to my savings account. Due to some financial situation, i wasn't able to maintain the minimum balance required to maintain the account, i could have very well chosen not to use their services anymore but instead, i chose to use it and guess what, they charged me 7k for not maintaining account balance.

I haven't used any of there services atm, online banking or anything else but as soon as i deposited the money, they deducted all of it. How shameful is this bank, to take away people's hard earned money to satisfy their terms?

I am highly disappointed since i am being their customer for last 8 years now. I am not sure if the money will be refunded but i hope this falls plea falls on some important ears.

Hi applied for credit icici credit card and got confirmation message too... But till now i did not get my card. So please let me know what is the issue regarding card.. Shall i get the card or not. Even i have not received that card, the bank persons sent this month of statement,, how can i pay the amount with out having a card.. Pls give me status of that application

Hello,
This is khushboo jaiswal from delhi. My father had invested two multiplier bond on 28/04/1999.
Bondholder number - 5397962
Bondholder number - 5397964
Each with a face value of rs.4700/-
The above mentioned bonds matured on 28/04/2017 and the total maturity (From two bonds altogether) amounts to around rs.50, 000 each. But after investment, i did not yet receive any instruction regarding this bond, even after completing 15 years. I dont find any place to surrender my bonds and get back my money.
I therefore request you to help me in this regard so that i can get back my money at the earliest.
New delhi.
Pls contact - [protected]

Thanking you.

Hi,

This is manoj jaiswal and my mobile number is [protected] and i am citizen of delhi, from last one or two years i am getting harrased from the icici bank recovery team for the amount taken by mr. Hansraj jaiswal "my uncle" who is not with us for last 4 years and even no more. I shared his & his famiy number which was with us so many times but they guys didn't understand and call me on my mobile number to enquired about him. Actually they guys don't know how to talk to the customer and they just know how to insult any person even though he doesn't belongs to that case.

Today i. E. 25-september-2017 "timing - 01:41 pm" i received the call from landline number[protected] regarding the same and as informed the recovery team earlier, that he is my uncle and he is no more then she suddenly got hyper and got arrogant which is not at all acceptable from the brand.

Now, i just want that this team will not call me again and file a case against him.

Respected sir,

The cheque way deposited on 07/09/2017 cheque no. 954918 and a/c no. :[protected] but till date this cheque status is pending pls. Know us about this cheque clearness cheque status….

Cheque deposited date : 07/09/2017
Bank name : icici bank
Branch : deesa - 000497
District : b. K. (Gujarat)

I have applied for a personal loan for icici through paisa bazar ref no. [protected]. Bank personal from icici adyar came for the document collection. I have given whichever document asked. Up to the 5th day, i didn't get any information, then i called up, they were telling my rental agreement for my address proof is not sufficient. The told to take hr letter from the company for adress proof. I have submitted the hr letter through email (Chennai. [protected]@finnexbspl.com). Then they were telling, they will start to process my loan. After that, i began to call for confirmation. Every time i called them they told my application is in process. But today[protected], when i call them again they were telling my hr letter is not sufficient. After wasting about two weeks they are telling they can't process the loan. They literally pissed me off with their incompetence and negligence. They told they will try to process again. But i told them to cancel the process. If they had the decency to inform me beforehand about the matter i would have been okay. But their negligence cost me two weeks.

Icici customer,
Ch. Dijen singh
[protected]@gmail.com

Dear sir,
I had purchased icici tax saving bonds - 022001-tsb - one,
Bond holder no[protected],
Certificate no - 438079,
Name of certificate holder - yogesh pathak,
Distintive nos[protected],
Issue price per bond - rs 5000 x 4 nos,
Purchase date or date of allotment : 22.03.2001,
Redemption date : 22.03.2004.

Can you please update me the status of these bonds.

Please, send me information about above on my id mail - [protected]@gmail.com, mobile no. [protected].

I had submitted the amount of 19990 for my credit card payment in my icici a/c from my another bank a/c. But when i started making payment for the same then i got the message of insufficiant balance+ i didn't got any message/mail regarding this deduction. So now i want my money back as icici should have intimated me for any such charges deduction if it was applicable on my a/c from the last 2, 3 years and the same has to be deducted from the time of any policy/ condition lapse. I was a very trustworthy customer who was make all the cc payments before time, but now i am loosing faith in this bank and would surely close all its services with cc if such a disgusting issue not resolved timely.

Pankaj kaushik
[protected].

I am following up since 5th sep 2017 by visiting the malad east branch twice and through mails but the branch manager (Mr. Deepak sharma) has behaved in a rude way and has humiliated us.

Regional manager is looking into this but its been 1 week we didnt got any resolution.

I have attached all the mail conversation as this is the worst customer service we received from icici bank.