ICICI Bank Complaints & Reviews

My icici saving account has been debited rs. 11.80 on 02-oct-2017 for surcharge mcc 5541 dated 02-oct-2017. What kind of surcharge is this?

I used my debit card for purchasing fuel on petrol pump on 02-oct-2017. Our government is promoting cashless transaction and this bank named icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers to use debit card and going cashless at petrol pump. The transaction number is ips/shell rkr e/[protected]/0

Sir

Every month begining my icici account is debited with rs 797.68 for no reason.

The following alert mail is recieved today.

"a purchase of inr 797.68 has been made using your debit card linked to icici bank account xx2653 on 31-oct-17. Info: vsi*digital riv."

I am really worried about the security of my account and even thinking of closing my account with icici.

Please resolve it immediately.

Dear concern,

This is to inform you that i have take a home loan with the account number lbawr[protected] and when i took this loan interest rate was high and when it gets down i am not be able to avail the benefits for the same.

As i am not in india from pas one year so couldn't manage to go personally to home branch but i told my brother to go there and still i haven't got any kind of solution regarding emi reduce which as a customer i suppose to get. I have lost my money in this because of the solution was not being provided on time by icici staff.

My humble request to you pls do the needful on this subject on priority since my emi cutoff date is 10th. I also required my balance amount of my loan in detail so pls help me out in this.

My account no.[protected]
From my account CGST AND SGST amount along with 350 rs. deducted without any intimation dated on 24.10.2017
I am the employee of Cipla pvt ltd. Vikhroli mumbai.
Still time I did not use Credit card which is provided by ICICI Bank.
And deposit the amount which is deducted without any reason on mentioned icici Bank account.
Kindly revert as soon as possible on mentioned mobile no.
[protected]

I haven't performed any transaction over my debit card but still 6693.97 inr have been debited from my account with transaction statement info: vin*cleanestfas. Could someone help me what kind of transaction is this. Am losing trust on icici bank. This is not fare not even having an proper emails or on spot customer support to file our complain immediately.

Thanks
Shashidhar c
[protected]

I made transaction on 16/10/17. Rs.17000 from ttdsevaonline tpsl web site through paynimo from my icici credit card. The said amount was deducted from my icici card but the transaction was failure during last stage. Kindly support for refund. Tirupathi devaswam not received the due to transaction failure. But the amount was deducted. Pls do the needful.

Hi my account name is showing as rethin ragunath. But my actual name on all other proofs lincense, passport, voters aadhar all are rethin raghunath. When trying to update aadhar online its not taking as the name is not matching. "h" is missing from bank account. Need help to change the account name to rethin raghunath. Account is in thalassery branch. Pls let me know what all are the documents required to submit for changing the mistake. Kindly do the needful.
Icici thalassery ifsc code: icic0000462

[protected]
my complaint to branch manager, i called him about late cheque transfer, without a solution he told me to close your od limit account, plz solve this matter otherwise i sift my accounts to other bank or stay in icici bank

Have some common sense to before charging to customers. I have checked that, you guys have charged me rs.504 as smab charges on 20th oct 2017 which should not charge me. My account is zero balance salary account. Kindly go through your database and check for the same.
When i checked from beginning of my account i just found that, i have charged trice till date which you did not even notify me through mail, sms.
1. 12th jan 2015- rs. 66.76
2. 30th jun 2016- rs. 10.10
3. 20th oct 2017- rs. 504
I need all these charges has to refund or else i will post this # service of icici everywhere including social media and also i will raise a complaint in consumer court against icici bank.

Account details:
Name: srinivas solapur
A/c no:[protected]
Ifsc: icic0000551
Branch: itpl bengaluru
Mail id: santosh.[protected]@gmail.com
Contact number: [protected]

Note: you can reach me on my contact number at any point of time.

Myntra confirmed that they have initiated my refund amount of 800 rs on 19th october which i can not find credited to me.

Following is what myntra support suggested:
Dear akanksha,
As per our telephonic conversation i am sending you transaction no.[protected] kindly check with your respective bank.

Kindly help me with this refund amount crediting to my account

My contact is [protected]@exceptionaire.com

Dear sir/madam,

I am regarding that i have transferred money through neft from my current (Allahbad up gramin bank)
To icici bank a/c but it is transferred to another a/c no. By mistaken. Please inform me about the progress

Request you to please reverse the money back to my allahabad up gramin bank a/c

Name:ashutosh mishra

Branch:jalaun (U. P.)

I am a icici saving account holder, rs. 588 got deducted from my account without any previous notification or reason, transaction remark is dcardfee7841oct17-sep18+gst, i dont know what is this, this seems like clear cheating of icici bank to the customers, please refund my money back in account as soon as possible, you have no right to take my money without my knowledge.

My icici account no. :[protected]

I was paying my exam fee towards kl university in eazypay gateway from state bank account. money has been deducted and payment was successful but not updated in college exam portal and displaying reference and didn't received transaction confirmation or transaction reference number from eazypay and couldn't find transaction history in eazypay website
But I received transaction reference number from SBI stating transaction to successful
So please kindly solve my problem

Transaction id no 421024 and 541066 dated 13 september 2017 rupee 5000 and 5000 was deducted from my bank account but payment was not receive plz give me complete information regarding above transaction id to my email id [protected]@gmail.com and my mobile number [protected], [protected] and reverse my amount back immediately in my icici bank account

Dear sir,

Why it was communicated earlier totally disappointed with your response that you can only deduct for no falt of mine, i have visited to my branch at basaveshwar nagar bangalore 560079 they only advised me to down grade my account did so and regarding revarsl contact customer care astonishing that you can only debit without communication and not to reverse it as the fault is from your end totally and the you provide services to female senior citizen, and you were debiting for noan maintenance mba from june 2017 without intimating me above all no proper response either fro you or from your branch when you can sms link aadhar almost every day which is not mandatory yet and you deduct every month without informing me since june 2017.

With regards,

Meeragopalakrishnan

I have written but no action is taken. I am very disappointed. My locker has been freezed just with one letter how it is possible. We are three holders in that locker account so how one can go and write just one letter and freeze the locker account like this?

Call or email me and write me in written how the locker has been freezed?
From
Ruchi modi
+[protected]
[protected]@gmail.com
I am in canada

I have cancelled 3 e-tickets from apsrtc and i have recieved the mail from them stating that my refund has been processed and provided the following refund reference numbers:

74332747278727761643983
74332747278727761930398
74332747278727762043530.

It has been more than 7 business days but no amount has been reflected in my account. Kindly process the refunds as soon as possible.

Thanking you,

Regards,
Mahita.

Dear sir,
I am in big trouble for disputed amount.
My name - bhoopendra kumar.
Account no.[protected]

I am sharing following service request number regarding this -

1. Sr[protected]
Registered on - 19-sep-2017.
Resolution upto - in 7 days.
Resolution reply - transaction was authorized by beneficiary bank (Pnb)
Asked about what next - executive told me, sir register new service request number. We will check server log details of atm, and after it we will also check cctv footage. I said ok.

2. Sr[protected]
Registered on - 29-sep-2017.
Resolution upto - in 17 days (One executive told me).
In 4 weeks (Another executive told me).
Resolution reply - same as above (Transaction was authorized by beneficiary bank (Pnb).
Asked about what next - raise another service request number.

Sir,
Whats going on. I have no money for my expenses. Its already one month have passed, and there are no assurance to resolve my problem.
What should i do next?

Please, try to understand my concern.

Dear sir,
Fraud online transaction was happened on my icici saving account on 27th october 2017 @ 21.08.

I came to know this through sms and email alert, which states that "dear customer, purchase of inr 10, 808.80 has been made on debit card linked to acct xxxx on 27-oct-17. Info: vin*g2s.com."

Immediately i called to icici customer service and block by debit card and internet banking. (Service request: sr[protected]

I am surprised and worried without my knowledge how the amount is debited on my saving account at least it should have asked otp.

I am worried how i will get back my hard earned money and how this issue will not arise in future. And i feel the security of the icici banking to be improved.

I request icici bank to return my money as soon as possible.

Thanks and regards,
Santhosh kumar v
[protected]

On wed, mar 15, 2017 at 3:05 pm, wrote:
Dear mrs. Barsaiyan,
We understand your concern.

Your request for reversal of fuel surcharges has been registered with the service reference number sr[protected].

The request will be processed by march 25, 2017.

I have complaint for surcharge deducted in using icici debit card in petrol pumps and i received mail saying
"we inform you that the fuel charges will be levied to savings account if the debit card is used at petrol pump. However, as per government policy these charges will be reversed into savings account in 15 working days from the date of debit.

We thank you for giving us an opportunity to be of service to you.

Sincerely,
Mahalakshmi
Customer service officer
Icici bank limited"

But surcharges deducted are not reversed back its been one year and i am sending emails to icici customer care calling them but not getting any response from them.in-fact they are now saying it will not be reversed. I spoke to abdul ali, he is not at all speaking properly nor letting complete sentences just saying it will not be reversed and when i showed mail from mahalaxmi he said it is her mistake she replied that it will be reversed in 15 days but actually the deducted amount will not be returned. This is very bad service from icici to a customer loyal to them having home loan also with icici. This will lead to myself ending all my relationships with icici but before that i need reversal of surcharges deducted as i was told in mail.