ICICI Bank Complaints & Reviews

Sir,
I always maintain my account (My account number[protected] with sufficient money. On 8th sep also my account having money as per your conditions. But icici bank deducted money unnecessarily from my account. More than 700 rs deducted from my account. If they didn't return my money. I'm ready to close my account and return my credit card. I never use icici in my life. Thank you good bye

By
Sathish kumar g

I am using your icici credit card since above 2 years and i updated the payment till now i don't have any pending bill to pay. So now i just wanted to increase my credit limit. So can you please guide me what is th procedure to increase the credit limit of my credit card so please reply me as soon as possible.

Email id - sharma. [protected]@gmail.com
Mobile no - [protected]

I have submitted a cheque in your meham (Icic0003825) branch on 23rd august.
But till day (11th sept) the cheque was not clear. When i asked this, your bank officers didn't tell me the truth for delay the cheque.
They were very rude and shouted on me. I don't know, where to go, who will listen my complain? Who will be the interest for delaying the cheque clearance?
Can you tell me the truth and let me know the reason for delaying the cheque clearance and will you pay the interest? What action will you taken against the meham branch officers?

Visited icici bank on 11.09.2017, panchshil tech park, near ganapathi chowk, viman nagar pune, at 1.41pm (Cq0119) for kyc update and change in the account name. Change in the account name was being requested by me in view of change in pan card details. I was carrying the updated pan card and aadhar cards in physical form and also a soft copy of my marriage certificate. The request was not honored by the branch manager - mr. Manick behl as he asked me to submit the original marriage certificate. I tried to reason with him to let me self attest the document and give a declaration if required but he said that he cannot do anything because he is simply stating the rules of the bank that original is required for verification just like physical pan and aadhar.

I really wonder why would icici not honor a self attested marriage certificate when nsdl, which is dealing with pan and income tax, while taking my request for correction in name on pan card, accepted self attested copy of marriage certificate. Icici is giving petty reasons and that too for a marriage certificate. The responsibility lies with the customer to furnish correct set of documents and self attestation is a step towards it and more so towards digitilization. Mr. Manick agreed that we should do more of paperless banking as directed by government but it's not what his bank can do as he is just following rule book of the bank. It's actually laughable!

My question is that if the customer has to fake the document, will it remain hidden from law? How is that possible? Mr. Manick behl tried to reason saying that cibil score gets affected and then i can become a defaulter if fake documents are submitted. I mean how can anyone say to that to a customer without checking their history. How can someone give a generic statement just to follow the rule book? Why to bracket everyone alike? Was he doubting the credentials of a customers like me by making such a statement? He did not make any effort to give me a optimum solution other than asking me to get a original document.

Attaching chat transcript before i went to branch asking them what all documents would be required. It wasn't mentioned anywhere that an original marriage certificate would be required. This is called fooling around with the customer and after being a customer for more than 13 years, is this how you treat us? It's really shameful.

Would request icici bank for amicable solution and accept the self attested marriage certificate and resolve the issue in the interest of customer.

I have purchased icici safety bond march 2002. L at face value of 5000/- and number of bonds are 10.
With distinctive number:[protected]

Deemed date of allotment was 27 march 2002.

I want to confirm the status of the bond, is it redemeed as of now.
In case it is not redemeed what is the process.
Plz confirm on priority
No: [protected]
Mail id : [protected]@yahoo.co.in

Dear sir

I have applied for a credit card in icici bank 3 weeks before. Verification has been completed but till date i didn't receive any update of the card.
What is the status?

I am really disappointed. There is no direct customer care call channel for this to check the status. The icici person with whose help i have registered the card is not responding to my mails and calls. Its really a horrible experience i am having, for just getting a new credit card.

Icici credit card application ref no.[protected]

Thanks & regards
Kriti
[protected]

I am shocked and devastated to know the scrupulous method icici bank is pertaining to loot their customers in the name of anw charges. Non of the government run banks are into this practice.

I was really taken aback when i saw a charge of rs:245/-and a gst charge of rs:44.10 to a cash transaction of rs:49, 000/- which i deposited in my wife’s icici bank account on the 16/08/2017.

When asked, the customer service very conveniently replied that the money was deposited in a “non-branch city”, all these years i was thinking icici to be a global bank. Plus the person named mr. Amit agarwal (Portuguese street branch, kolkata) who tried his best to sell me a unit link plan never even bother to inform me about these charges.

I am very depressed about the fact that a good bank like icici have started following the path of darkness for customers who are with them very loyally. What i want is transparency of such dubious method and a refund of the said amount as the customer was kept in the dark.

I am looking forward to a helpful reply and refund.

My name is sailik sen. I have submitted forms and documents to the customer executive on 29th august 2017 for opening a salary account.

I was handed over a welcome kit which states my account number is[protected]

It has been over 8 working days but my account is still not activated.

Its a matter of salary. So kindly provide me with the status update

Thank you

I dont how but my icici bank account has been debited thrice for air tickets from my account, the tickets which i neither i had booked nor received. I have complained the issue with concerned bank.
According to them i might have tried to book tkts online during which the Session must have expired due to time taken and my details must have been captured by the official site of jet airways In whose account my money is being transfered. The bank neither sent me any information prior to the transactions to be done, as sent in other transactions, nor did i get any otp for the online transaction. I directly received the messages that my account has been debitted for amounts for three tkts booked.
I herewith share the screenshot of the messages rcvd. for the transaction for your referance.In this msg too no details of passengers travelling or the flight details etc are mentiined. Moreover according to it the transaction seems to be done on 5th july for which i get msg on 21 august.
It is very much obvious that the bank indeed is at fault here, as per the manager of my branch the tat for issue resolution is 10 weeks!! Such a long time to resolve an issue by such a reputed bank!!
I would also like to know whether i can claim interest on my money deducted for the time they are taking to resolve this issue?! I rightfully deserve it, as i am being punished for no fault of mine and that too without any explanation for it is also not provided.

This is regarding fraudulent transactions on my debit card, issued by icici.

On 20th august 2017, at 17:53 i received 3 successive text messages from dm-icicib, informing me of withdrawal of rs.5000, rs.5000 and rs.3000 successively.
None of these transactions were done by me and all the time the card was in my possession. Surprisingly, the payments were scheduled, as intimated in text for 21st august but the money was actually debited to my account on 20th august itself.
My personal representations to the bank at its saket branch have not yet elicited any positive development. My sr # allotted by bank is[protected] and a complaint has been registered with the bank also.

Request your intervention for an early resolution and refund of the amount.

I want to complaint and file a case against icici bank for cheating me with my home loan repayment. I had availed a loan of 900000 in dec 2006 and already paid around 1400000 till now and bank claims there is still over 7 lac principal outstanding. They cannot give explanation on how the interest was charged and are trying to fool me and giving me lame excuses. I really want to know how can i file a case so i my hard earned money is not looted by icici. I have availed this loan from icici pune branch. Appreciate any kind of assistance with my situation.

Regards,
Sanjay

I opened a salary account with icici bank. I got a debit card (Master card) with my opening kit but i'm unable to generate my password. When i was about to generate my password in nearby atm machine it is showing "card has been blocked". I waited for 3 days but when i visited again to atm machine afer 3 days it is showing the same thing that my card is blocked.

Icici Money multiplier bond-1098-Three
Certificate No:6353, Bondholder No;4569-833
Distinctive No:[protected]
Date of Issue:01/12/1998
Kindly inform about the present status, whether it is in force or closed prematurely, i have received no communication.please let me know at the address given below:
DR.PRAMOD KUMAR SINGH RATHORE
46, DEEP NAGAR, PART-2, DEHTORA ROAD
BODLA, AGRA-282007
Mob.No:[protected],[protected]

My grid authentication has been disable on 09/09/201, inspite of having entered the correct values. I need to re-enable it, as this is my salary account and depend on it for making all utilities and bill payements. Your “24-hour customer care” is of no use in this regard as there isn’t an option to register this complain/request service. Can you please help me in re-activating the grid authentication.

Dear sir/madam,

I was checking my credit score and it came to my notice that a loan is showing open in icici bank in my name, with account no. Lpjrh[protected]. But, i had never availed any loan from any bank as yet.

Request you to kindly assist me with the loan details so that i can take this matter further. This incident has caused me immense mental trauma.

Looking forward for your assistance and acknowledgement on the same matter.

Regards,
Liyaqat ali,
Mob:[protected]

Hi
I am apply credit card 4 times in icici bank, but all time credit card department rejected my application, recently m applied credit card in icici bank.
But again reject my application. My salary account in icici bank last
7 years. I want credit card, otherwise i will be close my account in icici bank.

My application no.[protected]
My cont. [protected]
Icici account no.[protected]

Hello sir/madam,
My name is sweety sumit ohal.
My customer i'd:[protected].
A/c number :[protected].

Branch:- baner road,
Ifsc code : icic0000985.

I applied for new cheque book last 1/2 months before, i visited in bank multiple times but always same giving excuses that they will call me, they will inform me etc..
Now almost 2 months done but no response, no calls, not any updates.
So do something about it.

Best regards,
Sweety ohal.

Dear
Sir/madam
My atm card which was valid from 11/07 through 10/17 had been expired
My account is at pondichery mission street branch so you kindly renewal another new one. My card no is [protected]. My account no is[protected]Ifsc code: icic0000056)

Withregards
S. Shanmuga sundaram
Address:no 44 srinivasa perumal koil street, manali chennai - 600068.

Hello!

On 30th aug, 2017, our account has been debited with trca charges without our consent which is ridiculous!

Your customer care/branch - opera house is not giving any details

Pls look in to this and refund the amounts without any further delay otherwise we will be forced to close the ca with your bank / branch and adopt the legal course of action, go to the consumer court to recover this illegal deductions that your bank is making from our account with interest and other charges.

Waiting for an urgent reply and credit!

Please contact for our account details!

Thanks
For p. B. International
Opera house
Krushant shah
+91 [protected]

Hi,

I received a call from [protected] he is calling from icici bank payback department. He told me that around 5600 payback points would be expiring soon so i can use it three ways 1) by withdrawing cash equivalent, 2) by applying it against my credit card outstanding 3) by shopping. I opted for applying against my credit card outstanding. Following which he shared and confirmed all the details about my card
1) card number
2) valid thru date on the card

I then received a message from icici bank with the transaction initiation alert of inr 5600 at payzapp which he confirmed are the charges to apply my payback points against my credit card outstanding and asked me to type in the otp in ivr.

I then received a message from icici bank than my credit card was used to do a transaction of 10000 rupees at payzapp for which he told me that the transaction amount is actually the points that would be applied against credit card outstanding and to wait for 24 hours for the amount to reflect in my payback. Within a hour after i realized that i was conned i immediately blocked my credit.

Interestingly icici bank knew about and did nothing to prevent that. If icici bank would have taken some action then i do not think i would have fall in their trap. Sincere request to icici bank to look into this matter and get my money reversed.