ICICI Bank Complaints & Reviews

Dear sir/madam,

Kindly note that i had applied for credit card 2 and half weeks back. They said that i will be getting an application number immediately the subsequent day. However, i have not got a single message from the bank till date. Subsequently they had informed me that the aadhar card is not properly visible. I made sure that it is provided on the same day still the bank has kept the information in abeyance. Dont understand why the bank is upto such nonsense things when you have got one of the best services.

I had been to the malleshwaram branch twice and contacted the person who had taken my application. He is telling yesterday that the details are not yet updated on the server and further he gave me a number to contact the manager. He is yet to come back on the same issue.

Normally by now i should have got my credit card. I have no idea why the bank holding up my application.

I have been trying to lodge a complaint of my missing payment on their support emai id [protected]@icicibank.com but it is not being submitted. The emails are getting bounced and there is no phone number.

I had made a payment of rs1003.00 through my hdfc debit card on 18th sep at 12.14 to rera up government. The payment got deducted from my hdfc card but the merchant didn't receive. My payment is now with icici. Please check and get back as it is very urgent.

Refer of my payment is[protected].

Thanks
Suraj
[protected]

Dear sir/madam,

Greetings.

I am tulika bhowmik. I have a credit card payment due with your bank. Sorry. I do not remember the number. Earlier also i had due with you and i have settled all the accounts. I had lost my job in 2008 due to recission, however when your bank had approached me for my loan i settled them all. You can check my records.

Now since last 3/4 days i have been harassed by your colkection goons and i am going through a mental trauma for them. They are calling me from different numbers, and not only me they are calling my colleagues.in spite of requesting them not to call in my official number they are repeatedly calling their. Today i had to put the phone down for 3/4 hours. This is hampering my company economically and if my company comes to know this i will loose my job.

I have never denied of paying and i will never ever deny. What i want is just some time or the payment due to be broken into instalments. I have requested the same to them also. But they are not listening.

Now i am scared of my life and my existence as your collection goons know my office and home address. I am scared they are going to harm me physically. My life is in danger.

I stay here alone and i am an orphan. There is no one to support me. You being a lady can understand very well. I am begging of help from you yet i definitely want to pay.

Please help me out and take me out of this traumatic situation.

The numbers from where i am getting the calls are :[protected]Lady named raj),[protected],[protected].

I can provide screenshots of the call if required. I have received more than 100 calls including my landline, my mobile, my colleagues and friends in a single day.

Please help me out.

Waiting for your positive reply.

Regards
Tulika bhowmik

I have been an icici privileged banking customer for the past 11 years and have had the worst experience with them.
I have been trying to get my usa number updated. I couriered the documents to the hyderabad office for the second time ($140 in all). I received an update that my documents were received and the request would be completed in 1 business day. It has been 10 days and the number is still not updated.

The customer care staff is inefficient, uninformed and really rude. I have never seen such a horrendous service anywhere.

At this point if the number is not changed then i would have to close my account and open in some other bank. I am done with their customer care harassment. Ridiculous experience.

Ear sir,
I would like to bring to your kind attention that i registered for the diploma in elementary education programme for untrained teachers and made a payment of rs. 4545.00 through sbi debit card on 12 sept 2017, i have waited for more than 48 hrs for the update of the payment status but the status remains as 'payment not made'.
The said amount has been deducted from my account, so i kindly request you to look into the matter.

Applicant details :

Reference no. - d[protected]
School udise no. - [protected]
Name of the applicant - sudha kumari

Transaction id - txn# 671628

On p0s [protected] at eazypay icici bank ltd

Please note the following details of my complaint under no sr[protected].

Details,

I had a transaction with flipcart on 7th sep 2017 for an amount of rs 10, 999/-
Transaction details are iin/i-debit/flipkart /[protected]
Immediately i found that the amount is debited from my account but not credited in flipcart.
Called your customer care and lodged a complaint on same day
Phone banking officer assured me that this will be resolved within 7 working days. I. E. Amount will be credited back to my account at the closing hours of 16th sep 2017
Till now the amount is not credited!

On contacting your customer care they are asking for another 7 days to 50 days time.

Icici bank cant be so unreasonable with me and holding rs 10, 999/- without any fault from myside for such a long period.

Please resolve the issue and credit the amount back to my account immediately. Also please note, if this cant be done, please revert back with reference complaint number. This would help me for further actions.

I visited the icici bank kharghar branch the third time for availing locker facility. I have a titanium account. This time the bank staff was quiet open in suggesting the an investment with icici would prove helpful in availing one. Ranging from 2 lac for small locker, 5 lac for medium and 8 lac for big. First it started with non availability, then a wait list. When i promised for 2 lac investment, i was told to come the next day morning. Even though rbi has clearly mentioned that is an incorrect practice the back continues to flaunt the rule brazenly.

I have purchased two (2) icici bond named money multiplier bond-0199-mmb-two (Option ii) on 03.03.1999 [deemed date of allotment] with issue price 4, 700=00 with face value 50.
Its redumption date is 03.03.2017.
I have sent various emails and also send original documents but got no reply.
— first —
Bondholder no. 5185-740
Certificate no. 14720
Names of bondholders : tanu garg, anita garg, naresh bansal
No. Of bonds : one
Distinctive no. :[protected]
— second —
Bondholder no. 5185-734
Certificate no. 14716
Names of bondholders : kanika garg, naresh bansal, anita garg
No. Of bonds : one
Distinctive no. :[protected]

Please reply asap.

Thanks & regards,
Virender kumar
Mob : [protected]

Unexpected charges debited on monthly basis! Can you expect banking with such bank? Without any intimation bank deducted money for less balance. I was going to make a huge start up, and preferred to use icici for transactions, but now i will cancel my account.

Mabchgs-jul17 - 340.27
Mabchgs-aug17 - 350.68.

I regret too much to be a part of such bank. And literally it is very difficult to speak grievances to customer care as they will put on things like it is the policy of icici bank and so on. But there is no good solution.

Dear sir / madam,

This is in regards to online fund transfer through payzapp mistakenly transferred into unknown account icici a/c. No.[protected]@icic0002215 instead of account no.[protected]@icic0002215

Request you to please revers the transaction to icici a/c no.[protected]@icic0002215

Transaction id:[protected]qp98n (
Dated: 10/sep/2017, 03:38pm

Personal details:
Login id: [protected]
Name: gunupuru bharathi

Thanks & regards,
Chakradhar
[protected]

I have submitted a cheque to sbi branch a monthly back of amount 11.8k however i was under impression that they have already debited it but on last saturday (16th sep 2017) i directly received a sms stating my cheque has returned to due to insufficient funds and when i checked my account they have debit rs 413 from account as charges against insufficient funds. I also had conversation with representative in the nearest bank and they are also...

Hi all, i am having my salary accout in icici bank. But few days back 115 rs/- (28.75 rs * 4) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg".

When i tried to explore it over internet, i found that these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.

Transaction details :
1) posdec chg/20-05-17/7917/25+st
2) atmdecchg/160517/7917/25+st_2
3) atmdecchg/130517/7917/25+st_3
4) posdecchg/200517/7917/25+st_4

Bank account no. : savings a/c[protected]
Name : vishvajeet

Dear sir, i anowar hussail mollah, vill. Takimari, p. O. Dalgaon, dist. Darrang (Assam) i am a teacher of a private school. My school dice code is [protected]. I am belong from a poor family. I was registrar my d. El. Ed teachers registration form online. First two step has been completed successfully. But when i go to make payment options the internet server was go down that's why i couldn't complete my payment. But suddenly i have got a message from sbi bank that your a/c has been debited rs. 4545.00 from your account. Suddenly i again login to teachers registration site the site shown to me make payment option. I am shocked that my registration was not successful. Today i went to bank & check my a/c but my a/c is debited rs. 4545.00. So sir i request you please help me & refund my rupees to my a/c and helping me to complete my registration.
Thanking you

Regards
Anowar hussain mollah
Dalgaon, darrang (Assam)
Email address - [protected]@gmail.com

At the http://dled.nios.ac.in/ portal i have submit my deled fess 4500 but i was not get recipe from web site
In my passbook this 4500 amount debited form my account on[protected]

In my pass book printed 'othpg[protected]eazypay icici bank ltd '

If transaction complete then please give reciept on nios portal and if not then refund this 4500 on my debited account.

Sir, by chance i happened to comeacross my detailed statement and fround that more than rs.77000/- has been withdrawn from my account on various occassions without my knowledge in the name of nfs/cash wdl. The amount is ranging from rs.2000/- to rs.8000/-.

What is this cheating and fraud going on in icici bank? Please help me to regain the lost amount.

Rgds,
Sajitha

તા.7-08-17ના રોજ રાત્રે 9.40 મિનિટે જૂનાગઢ -આણંદ બસમાં રાજકોટ થી આણંદ નું online બુકીંગ કરાવેલ હતું જેમાં icici ના debit card માંથી રૂ.187 કપાઈ ગયેલ હતા પરંતુ ટીકીટ નો pnr no. જનરેટ થયો ન હતો આથી ટિકિટ પૈસા કપાઈ જવા છતાં મળેલ ન હતી . ઉપરોક્ત કપાયેલ રકમ રૂ.187 હજુ આજ દિન સુધી અમારા icici ના ખાતામાં જમા થયેલ નથી તો આપના દ્વારા આ રકમ પરત મળે તેવી કાર્યવાહી કરવા નમર વિનંતી.

I'm getting emails to my email id that my account is accessing from location since a long time. I'm not icicibank customer.
What is this?. Years together i am getting. I never had any transaction with icicibank to the best of my knowledge. What is happening, i'm not getting. Once i replied that i'm not relevant. Still i'm receiving. How to deal with this?

Hi,
Recently rs:11000 charged from icic account. It was earlier salary account. Later it is changed to savings account. I got a new job. And icic executive told me to continue old account. I trasfered some rs:20000 to icic account. All of the sudden rs:11000 disappeared from my account. Also i already gave my account number to hr. I visited branch. They told me that they cannot refund. Again they charged rs:650 again from my account 14th september, 2017. If i close this account i will not get my salary this month. I will get salary next month. I have no idea what to do. I live in bangalore. I lost a lot of money already. Kindly give me my money. It is huge amount for me
My account details as follows;
Name : lijo john
Account number:[protected]
Bank : icic bank
Ifsc code: icic0002325
Branch: hanumanth nagar bangalore
Phone:[protected]

The bond was in my bag which was stolen from my car on dated :16.10.2017. FIR was registered under Vikas Puri Police station for the same.
Date of commencement : October 2000
Date of Maturity: October 2018.

Kindly assist with the problem. Relevant details could be inquired through me on my registered email: 2212.[protected]@gmail.com.
This policy was being taken along with me for confirmation regarding maturity, as the holder is now 20years old and is an NRI. However the bag was stolen which some other important documents and laptop as well. The serial number of the bond is not available with us, as we do not have any copy of the same.
Required details for getting the same could be provided my me, if asked on my email id.

Dear Sir,
I have an Saving Account in ICICI bank, Civil Line Branch, Nagpur having A/c No.[protected]. I have issued a cheque No. 855075 Amt. Rs. 766000, which was bounced by ICICI bank due to insufficient fund on[protected] even if there is a sufficient balance in my account and Penality of Rs. 413 also charged. When i have complaint about that and request to refund the penalty Rs.413. Many time i have visited to Icicibank manewada branch & hingna branch, they told me that responsible person of clearing department is on leave and he will resolve my issue as when as he resume on his duty. In this process around 1 months are gone. If i saw that my issue is not resolving from bank, i visited to home branch ie. civil line branch and contact to Tammanna madam, she taken a written request from me and assured me that me issue will be resolved within three days. But instead of resolving my issue, on[protected] again bank deducted the cheque bounce penalty of Rs. 400 along with GST charges of RS. 72 ie. Total 472 for the same cheque no.855075. I again visited to icici bank civil lines and complaint again regarding the same. Again they have told me that in next three days confirmly my issue will be resolved and Total penalty of Rs. 413-472=885 will creadit in my account. But till date[protected] they have not resolve my issue. I think literally bank is harassing me. Number of times i visited to bank, its petrol expenses is more than amount which i want to refund along with i have to take Leave from my office for the same activity.

So, after approx. 2 months, at last i have to approach you to resolve my issue at the earliest.
I have attached screen shot/photo of my account statement along with this complaint letter.

Please do the needfull at the earliest.

Thanks & Regards
Pankaj Sharma
[protected]
156, mahatma gandhi nagar, hudkeshwar
Nagpur.