| Address: Pune, Maharashtra, 411057 |
| Website: www.icicibank.com |
I have been going through mental instability due to block of my credited salary.
There is no prior intimation of this activity via any call, e-mail and sms.
Only the usual statement is sent.
Was not aware of this activity, do not have a single penny for the entire month.
Have been paying minimum amount for almost 2 years and not been informed about it and was under image that have been paying my EMI for loan and later when realised that i have paid the minimum amount and interest is getting added on principle and it gets higher and higher.
Asked the representative to stop deduction of minimum amount and also asked for final settlement, i have provided with so many numbers and contact, it was not possible for me to keep on trying as i work in a private company and cell phone is not allowed in my ODC.
I am literally never come across such a depressing experience, this was my first credit card experience and post experiencing it i am damn low.
Please sort this issue as still the entire month is left and i do not have money to live.
Hope you would understand the pain and would come back with a feasible outcome, would be appreciated.
Date Subjectline
Aug26, 17 Your Credit Card Sttement for the Period...
Aug, 30, 17 Communication on e-mail Statement for Credit Cards
Aug, 31, 17 Dispatched: Your ICIC Bank Credit Card Statement Status
Sep 1, 17 Payment reminder for reactivation ofyour ICICI Bank Credit Card XXXX20005
The above are details of their activities, which were taken place post deduction of my entire salary.
If i would have been understanding of such minor details then probably i would have been working in their place. One's work and product understanding has an individual and it should be conveyed properly with pros and cons to customers.
The kind of services and responses i have received very disappointed and the last but not least instead of helping me in final settlement they have blocked my entire salary, if i would have savings or have my dad'a money then why would i have been working in so low package.
For me it's my all that i have and it also been blocked, i am really not able to think properly.
Please action ASAP and provide me with a proper, feasible and acceptable solutions.
After this worst experience for sure i am so scared will never go for this bank and credit card.
I am also surprised while selling this card they picturise this in such an attractive manner that we customer gets impressed with this fake image without knowing the cons.
Moreover i have taken the credit card for purchasing of mobile phone for amount of Rupee 10, 000 and i had already paid more that double of it, i would rather could able to buy iphone.
Name: Sufia Begam
Mobile Number: [protected]
Account Number:[protected]
Debit Card No: [protected]
Credit Card Number: [protected]
ICICI Bank customer support has been notified about the posted complaint.
this month on my ICICI statement they have charges SMAB charges - 512.28+46.10+46.10 .should you please share the calculation for this amount as this was my first time for this charges.
as i have sufficient balance in my a/c this amount has been charges
please check and revert ASAP
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4fbdz_aaaa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team