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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 669

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A
Akhiles Yadav
from Noida, Uttar Pradesh
Sep 5, 2017
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Address: New Delhi, Delhi
Website: www.icicibank.com

I took personal loan rs. 3lac from icici bank ltd.i have recieved one Cheque of amount for rs. 102229 and other amount not recieved yet. but EMI deducted for full amount rs.300000.i have attached some document.
+3 photos
ICICI Bank customer support has been notified about the posted complaint.
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    R
    rambhambhani78
    from Nagpur, Maharashtra
    Sep 5, 2017
    Resolved
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    Resolved

    Address: 400 080

    Sir, i am holding s. B a/c no.[protected] with icici bank, mulund branch, nearly daily i am getting message to activate my imobile app inspite of imobile app already activite, while activating the same i have to pay rs. 1/- for sms charges for confirming the mobile no. To courier.
    You are therefore, request you to look in to an do the needful, please.
    Oct 6, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 05, 2017
    ICICI Bank Customer Care's response
    Dear rambhambhani78,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Rajadurai Natarajan
      from Chennai, Tamil Nadu
      Sep 5, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu, 600114

      I am n rajadurai, 181.00 rupees has been deducted from my account as (,[protected] dp chgs till july_17) dp charges on

      31/8/2017 & again 644.00 rupees has been deducted from my account as[protected] dp chgs till july_17) dp charges on 4/9/2017, i have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

      Message to my mobile. I need justice and my money back immediately. My account number is[protected]
      Oct 6, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2017
      ICICI Bank Customer Care's response
      Dear Rajadurai Natarajan,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Hi team,

      this month on my ICICI statement they have charges SMAB charges - 512.28+46.10+46.10 .should you please share the calculation for this amount as this was my first time for this charges.

      as i have sufficient balance in my a/c this amount has been charges
      please check and revert ASAP

      dp charges till 17 july on account number 234301502681 - Comment #2840941 - Image #0
      ICICI Bank Customer Care's response, Sep 5, 2017
      Verified Support
      Dear Shalini Manigandan,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4fbdz_aaaa) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Bank has deducted some amount from my account without my knowledge as Dcardfee something..please give an explanation or its time to remove account from ICICI. There was no such agreement with icici before..How can you people do so without our prior knowledge.
      ICICI Bank Customer Care's response, Sep 5, 2017
      Verified Support
      Dear Snehal Choudhary,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4fbdz_aaac) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Devenderkumar20121990
        from Gurgaon, Haryana
        Sep 4, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 10077

        Hi,
        I want to file a dispute on a credit card transaction made in january.

        Devender kumar
        Card number xxxxxxxx6001
        Mother name: satyawati
        Date of birth: 20 dec 1990

        I had booked a holiday package from yatra.com in december and made final
        Payment in january of 18000.48 in emi of 9 months. But due to some
        Contingencies in my family as my father was expired, so i am not able to
        Avail that package.

        I had contacted my bank and also the merchant (Yatra.com) for the same and
        They informed me that they can not cancel my package and nor going to issue
        Refund. Then i requested them to postponed date of my plan. Merchant inform
        Me that i need to contact hotel and again i contacted the hotel for the
        Same.

        So due to family issue i did not avail service of holiday package and i am
        Still making payment to my bank for the same.

        Today again i contacted my bank and merchant then my bank informed me that
        I can not file any dispute regarding this issue. They communicated in very
        Harsh language and they did not provide your email address so i that i am
        Not able to complaint to you for the same.

        My merchant informed that it was too late and again they are not going to
        Issue refund my valuable money.

        I would request to please consider my complaint to file a dispute so that i
        Can get my valuable money back.

        Thanks and regards
        Devender
        Oct 5, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 04, 2017
        ICICI Bank Customer Care's response
        Dear Devender,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4fa7o) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Sep 10, 2017
        Updated by Devenderkumar20121990
        Hi,

        I would request you to take it serious at not to see it from merchant view as I want to file dispute with VISA or with my bank not with merchant. As per VISA policy if I am not availing service from service provider then I can file claim or dispute with my bank or bank service provider.

        Thank you.
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          H
          Harshangi Mayank
          from Vadodara, Gujarat
          Sep 4, 2017
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          Address: Vadodara, Gujarat

          Dear sir,

          I have icici credit card last 20 years. There is no complain about my payment. I have never paid late fee charges. This time i dropped one cheque of full payment one week before the due date. By mistake cheque of the date was not mentioned. My relationship with this bank is last 20 years or more. Thay have kyc every 2 years. At lest bank should inform me immediately while clearance. Insted they kept the cheque up to 20 days. I enquired cusomer care many times but there was not proper after 20 days i got back my cheque same day i put the date and submit to icici branch.
          Bank has asked for total 2534.27 rs. Against late fee charges and interest.
          Sir i request you to look into the matter. Kindly wave off the charges.
          This incidence may stop me using credit card.
          ICICI Bank customer support has been notified about the posted complaint.
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            M
            M.Phanindra Reddy
            from Hyderabad, Telangana
            Sep 4, 2017
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            Address: Hyderabad, Andhra Pradesh, 500038

            Myself m phanindra reddy. I have applied for a personal loan through icici bank website and submitted all my documents to the guy who came to my office. 2 days later, at the middle of the day, a guy came to my residence address for the verification when i was in the office. One of my room mate mr. Raja sekhar met him at my residence and answered his questions. Later the verification guy asked him for money for food. He gave 100 rupees for him.

            After he left from my room, i got a verification call from icici bank. They asked me who is sanjay. I answered them, there is no one with name sanjay in my room. Then they disconnected the call without any more questions.

            My doubt is, when raja sekhar met the verification guy, why the hell did he tell the bank that he met sanjay. Why the hell did they disconnect the call without informing the same to me.

            The phone number of the guy who came for verification is : +91 [protected].
            I wish you will take action against his irresponsible behaviour and neglagence.
            ICICI Bank customer support has been notified about the posted complaint.
            Sep 04, 2017
            Updated by M.Phanindra Reddy
            The Verification guy took a Photograph of my Roommate and I can prove that his name is Raja Sekhar but not Sanjay. The verification guy now says that, he heard it like that. How can he inform the bank when he is not sure of the information received. Does the people like him deserve this kind of job which affects the hope of customers.? I had much expectations on the loan. That bloody guy have spoiled all my thoughts.
            This kind of employs should immediately terminated since they spoil the customers.
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              V
              Vijay Rajpal
              from Kanpur, Uttar Pradesh
              Sep 4, 2017
              Resolved
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              Resolved

              Address: Gorakhpur, Uttar Pradesh, 273015
              Website: Not know

              I have a saving account in gorakhnath gorakhpur branch. Today i went to branch for deposite money in my account. The lady staff was on duty at cash counter misbehave with me and tell that close your account from this branch. She told me that i will do the work as i want. You are request to see the recording. Now you are requested to inquire about that or i am going to close my account
              Oct 5, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2017
              ICICI Bank Customer Care's response
              Dear Vijay Rajpal,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f9sz) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                rishu30th
                from Akbarpur, Uttar Pradesh
                Sep 4, 2017
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                Address: Kanpur, Uttar Pradesh, 208020

                My application form no. Is n[protected] for credit card
                Date of application 02/08/2017
                Till date no status i have received. As per the promised been made by the sales exicutive mr. Pravin sachan
                And also written on the acknowledgement slip that card
                Will be ready in 21 days but now a whole month is gone.
                Even if we check the status online with application no. But i don't get any status.

                I would request for the needful action as if something goes wrong and is been miss used by some one then i wont' be responsible for this.
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Sindhura Chp
                  Sep 4, 2017
                  Resolved
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                  Resolved

                  I am praveena sindhura chippada using icici back for sometime now. Recently on 28th august, 2017, an amount of inr 826.00 has been deducted from my account as (Dmc/in[protected] dp chgs till jul-17).
                  I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                  Please contact me immediately.
                  Oct 5, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2017
                  ICICI Bank Customer Care's response
                  Dear Sindhura Chp,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f9ft) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Sir, i had made a online payment of Rs. 118.90 on 24.08.2017 for online payment to NSDL and amount is being debited by bank and it is not being received by NSDL and there it is showing amount not received. So sir kindly reimburse the amount. Transection no. VIN/NSDLPAN/[protected]/0.
                  ICICI Bank Customer Care's response, Sep 4, 2017
                  Verified Support
                  Dear Sac0805,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f9ft_aaaa) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  On 27.08.2017 around 6pm when i did transaction of 300 rupees withdraw from an icici atm in srikalahasti at icici bank.the money was deducted but the machine was not came out of atm, i did check the account balance it has been deducted.. my account no. is [protected] ifsc code is SBIN0000851.
                  ICICI Bank Customer Care's response, Sep 6, 2017
                  Verified Support
                  Dear Meduru Ayyappa,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Hi ICICI Customer Service Team,

                  As you have directed in the earlier comment i have sent a mail with my contact details to the mail [protected]@icicibank.com. Hope your teams responds quickly and resolve this issue.

                  Kind Regards,
                  Sindhura Ch P.
                  Sindhura Chp's [Complaint's author] reply, Sep 7, 2017
                  Hi Team,

                  I have received no response from your team as yet. Hope you resolve it as soon as possible.

                  Regards,
                  Sindhura Ch P.
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                    K
                    k.saisuresh Suri
                    from Bikaner, Rajasthan
                    Sep 4, 2017
                    Resolved
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                    Resolved

                    Address: YSR, Andhra Pradesh, 516001

                    Hello team,
                    I was working in infosys and and having icici salary account from infosys mysore branch. I left the company 3 years before and my salary account got converted into savings account. I have joined another company abd they have given me icici salary account application to open. Here, what is the way to get new salary account? And please do needful as early as possible.
                    Oct 5, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 04, 2017
                    ICICI Bank Customer Care's response
                    Dear K. k.saisuresh Suri,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f8c4) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    I have applied for personal loan online, on next day a person from icici collected the documents and signatures after that no information received from bank as well as executive Mr.Pavan . i called him many times but he is not anwering my call.please update the status of my application
                    app id - 6388916
                    name - Raghurami Reddy
                    mob -[protected]
                    ICICI Bank Customer Care's response, Sep 4, 2017
                    Verified Support
                    Dear Raghurami Reddy,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      naikaksh
                      from Mumbai, Maharashtra
                      Sep 3, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 421201

                      Hi team,

                      Why i have been charged for my demat account, while opening account - executive mentioned only transaction charges will be levied during any buying/selling of shares/securities. As such i have never used demat account for any transactions.

                      When i checked my bank transactions and i found that there is one debit transaction dmc/[protected] dp chgs till jul-17 — 481.83 inr.

                      This is serious breach of trust as i have been loyal customer to icici. Not at all acceptable. Need to know why icici is charging without informing customers?

                      Also, would expect my money back at the earliest.
                      Expecting a call from a concerned person - who can take my case forward and has authority to fix what is wrong otherwise i am filing a case against this.

                      My mobile number is [protected].
                      Oct 5, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Sep 03, 2017
                      Updated by naikaksh
                      Poeple please be aware:

                      Also, to add to this, within 2 mins of logging complaint on 03/09/17 (Sunday 8.40 p.m.) i got a fake call from a person who was trying to convince me that he is a ICICI employee ánd asking me my Debit card number and to refund money back while we are talking. He called from mobile number [protected], employee code he gave(must be fake): amdf913587m.
                      When i asked him about his branch details, Sol ID he responded by saying dont remember. People please be aware of such fake calls and be alert if anyone asks for any bank related details.

                      That stupid guy didnt even had brain to ask me account number instead asked my debit card number. ##### must have no knowledge that banks dont work on sundays.
                      Sep 03, 2017
                      Updated by naikaksh
                      one more fake call from mobile number [protected]. asking me debit card number and date on debit card pretending to be manager from Comsumer complaints. When i crossed questioned him he started abusing.
                      Will file now a complaint in cyber crime cell. These A$$&*%#@ need to be taught a lesson.
                      Verified Support
                      Sep 04, 2017
                      ICICI Bank Customer Care's response
                      Dear naikaksh,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        B
                        Baskar Kv
                        from Ernakulam, Kerala
                        Sep 3, 2017
                        Resolved
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                        Resolved

                        Address: 600018

                        Please note that my credit card has been blocked and i am unable to unblock the card even after calling your customer care from my registered mobile no [protected]

                        There seems to be some problems with the automated customer care details when we give the credit card no it informs that please call from the registered mobile no even wen we called from
                        Oct 4, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2017
                        ICICI Bank Customer Care's response
                        Dear Mr. Baskar,

                        We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        I am belong to middle class family...
                        But some money deposited by my account
                        Unfortunately my balance nilll...
                        Please sir/madam my money refunded in my account.
                        Tulsi

                        credit card customer care number - reblocking - Comment #2839426 - Image #0
                        ICICI Bank Customer Care's response, Sep 4, 2017
                        Verified Support
                        Dear TULSI KAMILA,

                        Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sir my amount has been deducted for D card fee what's that all and my Visa card service has also been stopped ??????

                        credit card customer care number - reblocking - Comment #2839551 - Image #0
                        ICICI Bank Customer Care's response, Sep 4, 2017
                        Verified Support
                        Dear Hakeem Nauman,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f764_aaab) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Today on 28 aug 2017 amount 862 is deducted from my icici account as dp charges.At the time of account opening it was told that it is free of cost I never used that account...i want my refund otherwise i will close my account
                        ICICI Bank Customer Care's response, Sep 4, 2017
                        Verified Support
                        Dear ankitagautam,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f764_aaac) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        588 rs has been deducted from my account stating as dcard fee as it was not informed prior of deduction
                        ICICI Bank Customer Care's response, Sep 4, 2017
                        Verified Support
                        Dear Aditi Subir Asthana,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f764_aaad) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Suf
                          from Vasai-Virar, Maharashtra
                          Sep 2, 2017
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                          Address: Pune, Maharashtra, 411057
                          Website: www.icicibank.com

                          I have been going through mental instability due to block of my credited salary.
                          There is no prior intimation of this activity via any call, e-mail and sms.
                          Only the usual statement is sent.
                          Was not aware of this activity, do not have a single penny for the entire month.
                          Have been paying minimum amount for almost 2 years and not been informed about it and was under image that have been paying my EMI for loan and later when realised that i have paid the minimum amount and interest is getting added on principle and it gets higher and higher.
                          Asked the representative to stop deduction of minimum amount and also asked for final settlement, i have provided with so many numbers and contact, it was not possible for me to keep on trying as i work in a private company and cell phone is not allowed in my ODC.
                          I am literally never come across such a depressing experience, this was my first credit card experience and post experiencing it i am damn low.
                          Please sort this issue as still the entire month is left and i do not have money to live.
                          Hope you would understand the pain and would come back with a feasible outcome, would be appreciated.

                          Date Subjectline
                          Aug26, 17 Your Credit Card Sttement for the Period...
                          Aug, 30, 17 Communication on e-mail Statement for Credit Cards
                          Aug, 31, 17 Dispatched: Your ICIC Bank Credit Card Statement Status
                          Sep 1, 17 Payment reminder for reactivation ofyour ICICI Bank Credit Card XXXX20005

                          The above are details of their activities, which were taken place post deduction of my entire salary.
                          If i would have been understanding of such minor details then probably i would have been working in their place. One's work and product understanding has an individual and it should be conveyed properly with pros and cons to customers.
                          The kind of services and responses i have received very disappointed and the last but not least instead of helping me in final settlement they have blocked my entire salary, if i would have savings or have my dad'a money then why would i have been working in so low package.
                          For me it's my all that i have and it also been blocked, i am really not able to think properly.
                          Please action ASAP and provide me with a proper, feasible and acceptable solutions.
                          After this worst experience for sure i am so scared will never go for this bank and credit card.

                          I am also surprised while selling this card they picturise this in such an attractive manner that we customer gets impressed with this fake image without knowing the cons.

                          Moreover i have taken the credit card for purchasing of mobile phone for amount of Rupee 10, 000 and i had already paid more that double of it, i would rather could able to buy iphone.

                          Name: Sufia Begam
                          Mobile Number: [protected]
                          Account Number:[protected]
                          Debit Card No: [protected]
                          Credit Card Number: [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            Shrinivas Shendurkar
                            from Chennai, Tamil Nadu
                            Sep 2, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra

                            My credit card no. [protected] is blocked due to login errors. The name embossed on the credit card is wrong. It is s r shtndurkar. The correct name should be "s r shendurkar". Please correct the error at your end and issue me a new credit card with correct name at your earliest as i have to make certain payments by this card at an early date.
                            Oct 4, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2017
                            ICICI Bank Customer Care's response
                            Dear Mr. Shendurkar,

                            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            I have never activated and not used demat account till now. Even after Rs.757 debited from my account under DP charges. I want my money gets refunded.
                            ICICI Bank Customer Care's response, Sep 4, 2017
                            Verified Support
                            Dear Rushikesh Bhoite,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f5yw_aaaa) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              Moni1991
                              from Nagpur, Maharashtra
                              Sep 2, 2017
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                              Address: Pune, Maharashtra, 411057
                              Website: www.icicibank.com/#

                              Dear sir/madam,

                              I am an account holder of icici bank.

                              Below deductions are illegal on your part and the amount deducted without any prior notification and not even your messages come for these -
                              Date - transaction remarks - amt dbtd
                              [protected] smab chgs oct15+ stax&sbc65.25 - 515.25
                              [protected] smab chgs feb17+ stax&sbc58.13 - 445.69
                              [protected] smab chgs mar17+ stax&sbc0.52 - 4.0
                              [protected] smab chgs may17+ stax&sbc50.61 - 388.0

                              My account no is[protected]
                              Mobile no.- [protected]
                              Email id - [protected]@gmail.com
                              A/c holder name - monika garg

                              Kindly refund my money asap.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                Mandhirvirk
                                from Delhi, Delhi
                                Sep 2, 2017
                                Resolved
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                                Resolved

                                Sir
                                I have been charged rs. 750+135 for late payment of bill due on 03.08.2017 for my credit card. I have paid the amount of rs.13652 of bill on 06.08.2017.
                                It is requested that i was out of station and my internet was not working due to which the payment is late by three days. It is submitted that the charges of late fee are on higher side for three days and it is harsh action by icici bank. Such penal action for meager fault is forcing me to consider the closer of credit card account as i have other banks credit cards but no such penalty ever made by any bank.
                                So kindly you are requested to waive the harsh penalty debited in my bill statement dated 15.08.2017.
                                I shall be thankful.
                                Mandhir singh virk
                                Oct 3, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2017
                                ICICI Bank Customer Care's response
                                Dear Mandhirvirk,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f4s9) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  ranjanofm
                                  from Mysore, Karnataka
                                  Sep 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560029
                                  Website: icici.com

                                  I have been using icici credit card number [protected].
                                  Maintaining a good service with bank, but one hour back i received two fraud transaction on my card.
                                  I called customer care, first they put me on hold for 15 min then they block the card and ask me to wait to transfer the call to fraud department and then putting the call on hold for 10 min and finally disconnected.
                                  Oct 9, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Ranjanofm,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Worst service ever by ICICI bank ..
                                  Lost trust on it !!!
                                  Two fraudulent transactions were made from.my card ..
                                  However the bank upon multiple mails and follow up and visit to bank has been ignorant about this matter and are not responsive .
                                  I am in a thought that ICICI bank is no more safe.
                                  Neither are they taking any measures regarding fraud not are responsive to customers .
                                  All I am concerned is I want my money back .
                                  Here are the details .
                                  Transaction 1 :

                                  Amount :100242.99

                                  Merchandise id: MIN *B*H

                                  Date :

                                  Transaction 2 :

                                  Amount :10660.01

                                  Merchandise id: MIN*HAIR 4 JOY

                                  Date : 27th July 2017

                                  I have raised a case, ( SR[protected]

                                  Awaiting for a refund ASAP !!!
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                                    J
                                    Jyoti amarnath singh
                                    from Mumbai, Maharashtra
                                    Sep 1, 2017
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                                    Address: 400072
                                    Website: [email protected]

                                    Jyoti singh from mumbai abel services such fake company i have pay 50500. But not response my amout i have 3 round complete. But not response.. Given my amout 50500.
                                    Jyoti singh
                                    Emil [protected]@gmail.com
                                    Mobile no [protected]..
                                    Plz any this read not pay this company any amout abel services...
                                    This such fake company
                                    +4 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      K
                                      kk1976
                                      Sep 1, 2017
                                      Resolved
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                                      Resolved

                                      Website: www.icicibank.com

                                      11th may, 2017 a transaction on my credit card happened which was not done by me. I raised a complaint.

                                      This was international transaction in jpy currency.

                                      3 months after the dispute icici told me that i need to pay up, as the merchant in this case air india claimed the money.

                                      Wrote an email to chanda kochhar (Md & ceo), nothing but waste of time.

                                      There were many transactions which were tried on my card after that.

                                      I have no option but to raise fir in cyber police station
                                      Oct 2, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 01, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4f396) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Sep 05, 2017
                                      Updated by kk1976
                                      Just to let everyone know, I emailed here, but utter disgust, still no one contacted me.
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                                        M
                                        Mehal Kothari
                                        from Pune, Maharashtra
                                        Sep 1, 2017
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                                        Address: Mumbai City, Maharashtra, 400012

                                        Hi,

                                        I am writing this in connection to harassment by your agent named rupali (Contact no[protected]. She continuously calls on my office reception in order to get in touch with me. She already has my mobile number but she refuses to call on that number. She calls me regarding a loan taken by my father 10 years ago which i am not even aware of. I have repetitively told her that i am not in touch with my father and i cannot help her. She still keeps on calling on the office reception and even speaks very rudely to the receptionist. I have already filed a police complaint against this harassment.in case she still continues my office will take this matter to consumer court and launch a suit against harassment faced by the office receptionist. Requset you to look into the matter at the earliest
                                        ICICI Bank customer support has been notified about the posted complaint.
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