ICICI Bank Complaints & Reviews

Respected sir,
I have visa debit card. Today i want to urban coop bank's atm at bansi, siddharthnagar, up pin code.272153.
Timing 19:49 on 06/09/2017 my debit card no.[protected]. I tried to withdraw 3000rs but the atm machine was taking lots of time after sometime machine showed transaction falied. Sir i request you to help me out sir plz

Dear,

Undersigned is having bank account in icici vasna road, vadodara main branch from last almost 10 years (Account no.[protected]

My account is being debited for following charges in the name of smab charges:

[protected] smab chgs nov14+stax30.9 dr inr 280.90
[protected] smab chgs jun15+stax49.00 dr inr 399.00
[protected] smab chgs jul15+stax29.93 dr inr 243.73
[protected] smab chgs feb16+stax65.25 dr inr 515.25
[protected] smab chgs mar16+stax65.25 dr inr 515.25
5 [protected] smab chgs apr16+stax67.50 dr inr 517.50
6 [protected] smab chgs may16+stax67.50 dr inr 517.50
7 [protected] smab chgs-mar17+stax 45.49 dr inr 348.74
8 [protected] smab chgs may17+stax45.50 dr inr 348.80
9 [protected] smab chgs may17+stax47.67 dr inr 365.51
10 [protected] smab chgs jun17 dr inr 333.43
11 [protected] igst[protected] dr inr 60.01
12 [protected] smab chgs jul17 dr inr 350.75

I. E a total of rs. 4796.37 till date were charged to my account

In the event of non-maintenance of minimum mab, the bank will notify the customer by sms/e-mail/ letter etc. That in the event of the minimum balance not being restored in the account in the subsequent month, non-maintenance of mab charges will be applicable".

I don't have any mail/sms/letter informing about this mab charges.

Also as per the banking ombudsman scheme 2006. Rules says"levying of charges without adequate prior notice to the customer" is a voilation of rule 8 (1) (K).

Hence your good office is kindly requested to look into the matter and arrange to refund the deducted amount in my account and oblige.

Thanks & regards
Ca shivendra singh rajput
A. C no.[protected]
Contact no.[protected]

Sir this is balaji, i am a customer to icici bank since past 4 years.. Recently they decided the amount from my account without any intimate or information.. Total 1600/- has been deducted please help me to get my money back..

Ac:[protected]
Name:-macharla balaji
Branch:-abids, hyderabad

Please register a complaint and help me to get my money back...

Dear customer service team,

Name: naveen kumar baghel
Credit card number: [protected]

I am using icici bank services since 8 years (Savings account). This credit card since almost 2.5 years. Up to now i paid all bills promptly and also used card effectively. I hope there was no negative feedback against my usage.

Just i requested you to increase my credit card limit and submitted all required documents. (2 times i faxed my salary slips to u). (I wasted money for customer care calls and fax). But you people rejected my request. I upset with your conclusion. I want to know why you rejected my service request. What’s wrong with me and my documents? Now i want feedback from your side.

If i didn’t get correct response from your side i am going to cancel all my accounts with icici bank. I know for large bank (Icici) i’m not only single customer. But you are also not one bank in india for me. I’m going to start transaction with another bank and going to give negative feedback about icici in our forums what you did to me. I hope icici bank not going to loose his customers. So i’m requesting you to increase my credit limit as soon as possible.

Thanks & regards

Naveen baghel
Ph:[protected]
Email: nav. [protected]@gmail.com

Dear sir/madam,

I have purchased an commercial vehicle in 2007 which was financed by icici bank but due to some ups and downs of icici bank my file was without my knowledge was transferred to magma finance without any information.
I have made 47 instalments of my commercial vehile which was to be closed by july 2011.
I have made all my installments till with all the original receipts and also have cross checked with my bank statement, non of my installments are due.

After so much of efforts and pain the conclusion came out was my loan have been now transferred to kotak mahindra bank.
Now when i contacted bank they have no clue about the details of my loan.
Kindly please resolve it on priority basis i have been suffering for this quite long now.
Vehicle no: mp44ha1008
Loan amount: ₹10, 45, 000

Magma proposal no: p6/0180/v/[protected]
Icici lan number: lvnem[protected]

I made a call from bangalore today (6th sep, 2017 from 12:30pm to 13:[protected] to icici bank credit card customer care and his name was nehal. The customer care professional was very rude and talking rudely as he did not want me to ask details. This is a not a professional way to talk, his name was nehal from customer care dept - hyderabad. I am not happy with way he talked to me on phone.

Hi team,

Fraudulent transaction has been taken place on fri, aug 25, 2017 at 12:47 pm, details are as below:
A purchase of inr 5, 000.00 has been made using your debit card linked to icici bank account xxxxx on 25-aug-17. Info: vin*payu paymen.

I immediately called customer care, they blocked my card saying for security reasons and raised a sr# sr[protected], i submitted the dispute form at bank. They said they will investigate the issue with 8 to 50 days. I haven't shared my details with anyone.

Today (01/09/2017), i just got a message that "dear customer, dispute for inr 5, 000.00 on account xxxxxx has been declined as the transaction was authenticated with a 3d secure pin". I called customer care to know more about merchant details. But, customer executive said he don't have detail, with this i realized that, proper justification is not done for my complaint.

While writing this complaint in this, i saw all the complaints about same type transactions. It's so sad that how can be a bank is so irresponsible. We are working hard and earning money, we have belief that it's secure in your bank but your responses to customers is pathetic. Please try to prevent this type of situations should not happen to others. I only saw icici bank is having this issues since 2015.

I would like to file this case with cyber crime, please share me merchant details against these transactions. Looking forward your immediate support and necessary action.

Thanks & regards,
Padala srivalli

I am shetti krishna. 826.00 rupees has been deducted from my account as ([protected] dp chgs till jul-1 7) dp charges on

31/08/2017. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

My mobile number is [protected]

I am FELIX FRANCIS KOLGE. 826.00 Rupees has been deducted from my account as (IN[protected]DP CHGS TILL july-17) DP charges on

31/8/2017 I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected]

Dear sir / madam
I am getting transaction notification from icici alerts to my email id prathap. [protected]@gmail.com from the account number ends with xxxxxxxx3045.

Kindly note that the account is not under my name.
My email id is wrongly mapped with account no. Which is not related to me.

Please take immediate action. I don't want to receive someone else's transaction details.

My credit card was debited by rs. 1399 under the activation of oneassist which i neither requested nor i want it. When contacted, they are not ready to deactivate it upon requesting thrice through emails.
Also the service requests i raise, they close it on the same day without any comments.
This is the last chance i'm giving you; if not cancelled i'll move to consumer court.

All the details are linked to following name, number and mail.

Dhiraj dilipkumar patil
[protected]
[protected]@yahoo.com

Dear sir/mam,

I have salary account in icici bank from november 2013. Last year one icici executive requested for opening icici demat account which they committed that there will be no annual charges for lifetime for demat account.

The charges of 826.00 were debited from my salary account on 29-aug-2017.

Please do the needful and credit the amount of demat charges deducted from my salary account of rs. 826.00 and close the demat account and all services related to demat account, so that no charges are incurred in future.

Demat account no :[protected]

Thanks
Mohmadraza

With reference to the application sent on date 17th july 2017 to surrender my below mentioned bonds.

1. Bond holder no:[protected]
Certificate no: 159873, 159874, 159875, 159876 (Sum total of inr. 20, 000)

2 bond holder no:[protected]
Certificate no: 19038 (Sum total of inr. 20, 000)

3. Bond holder no:[protected]
Certificate no: 39001 (Sum total of inr. 30, 000)

For the above tax saving bonds. It has been 2 months since i have sent my application in said format to on below address

3i infotech limited
Unit : icici bank limited
Tower no 5, 3rd floor,
International infotech park,
Vashi station complex,
Vashi, navi mumbai - 400 703
Fax number :[protected] / 99

But i did not received any single update about my request. I also tried calling the customer care but no response, no one answering it.

Further i also mailed on [protected]@icicibank.com but did not received any reply from past 7 days.

Could you please look into the matter when i will receive my hard earned money.

Thanks & regards
Ram sukh sharma

Hi,

I am have salary account in your bank for my ex-company, now i would like to use same account for my current organisation for salary and would like to create new reimbursement account (Because my new company needs a reimbursement account to credit my reimbursements) to my salary account.

Could you please help me to create this account.

My email id: [protected]@gmail.com...

Hi my name is fatima customer of icici my account #icic0000008 on 4th sept my accnt has been debited of rs.709.00 with [protected] dp ch. I don't have any demat a/c linked with icici. So i want the details of the debut amount. I request you to please credit my balance of 709.00. As soon as possible.

Thank you!
Contact # +91-[protected].

I took personal loan rs. 3lac from icici bank ltd.i have recieved one Cheque of amount for rs. 102229 and other amount not recieved yet. but EMI deducted for full amount rs.300000.i have attached some document.

Sir, i am holding s. B a/c no.[protected] with icici bank, mulund branch, nearly daily i am getting message to activate my imobile app inspite of imobile app already activite, while activating the same i have to pay rs. 1/- for sms charges for confirming the mobile no. To courier.
You are therefore, request you to look in to an do the needful, please.

I am n rajadurai, 181.00 rupees has been deducted from my account as (,[protected] dp chgs till july_17) dp charges on

31/8/2017 & again 644.00 rupees has been deducted from my account as[protected] dp chgs till july_17) dp charges on 4/9/2017, i have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected]

Hi,
I want to file a dispute on a credit card transaction made in january.

Devender kumar
Card number xxxxxxxx6001
Mother name: satyawati
Date of birth: 20 dec 1990

I had booked a holiday package from yatra.com in december and made final
Payment in january of 18000.48 in emi of 9 months. But due to some
Contingencies in my family as my father was expired, so i am not able to
Avail that package.

I had contacted my bank and also the merchant (Yatra.com) for the same and
They informed me that they can not cancel my package and nor going to issue
Refund. Then i requested them to postponed date of my plan. Merchant inform
Me that i need to contact hotel and again i contacted the hotel for the
Same.

So due to family issue i did not avail service of holiday package and i am
Still making payment to my bank for the same.

Today again i contacted my bank and merchant then my bank informed me that
I can not file any dispute regarding this issue. They communicated in very
Harsh language and they did not provide your email address so i that i am
Not able to complaint to you for the same.

My merchant informed that it was too late and again they are not going to
Issue refund my valuable money.

I would request to please consider my complaint to file a dispute so that i
Can get my valuable money back.

Thanks and regards
Devender

Dear sir,

I have icici credit card last 20 years. There is no complain about my payment. I have never paid late fee charges. This time i dropped one cheque of full payment one week before the due date. By mistake cheque of the date was not mentioned. My relationship with this bank is last 20 years or more. Thay have kyc every 2 years. At lest bank should inform me immediately while clearance. Insted they kept the cheque up to 20 days. I enquired cusomer care many times but there was not proper after 20 days i got back my cheque same day i put the date and submit to icici branch.
Bank has asked for total 2534.27 rs. Against late fee charges and interest.
Sir i request you to look into the matter. Kindly wave off the charges.
This incidence may stop me using credit card.