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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 667

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Address:3355
Website:ICICi.com

Hi,

I'm using ICICI Credit Card since 2015 .due to my overseas assignment a didn't make any payments of my card since few months and which resulted too many penalties and interests, I request CC Department to allow me to make the payment of my actual usages and wave off the penalties and late payment charges on my card and close the same.My card details as follows

card No:[protected]
Mail:[protected]@gmail.combr...
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H
hemagiri associates
from Vaghodia, Gujarat
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change of mab

Address:560040

Dear sir

As i having a current account in your bank of account number[protected] in the name of hemagiri associates for which i have given the request to change the current account minimum average balance from 25000 to 10000 but i have chgarged 1000 for nmab

The information given for me is for 10000 mab account the charges were 700 + tax

So please get me the clarification...
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A
ammuguna14
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one assist

Address:632314

Hai,

I ammu from cheyyar. I using icici credit card and they called me add one assist plan last year. They said that this is a one time payment for lifetime payment. But this year again cut money from my credit card to one assist plan without my permission. How they do like this. Like fraud. Please stop my credit card soon and give my money now or i take action soon.

My one assist number : 2159145...
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Baiju koshy
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank credit card application

Address:Thiruvananthapuram, Kerala, 695001

Dear sir,

. My credit card application submitted on 20 july 2017. But i am not able to track the credit card application id. What is final disposal of my application? Please tell me about credit card.

Application no:a[protected]
My name :baiju koshy
Ph no:[protected]
Pin:695001
City :trivandrum
State:kerala

Sir very bad experiences with very bad services.. I am...
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A
Alok14dec
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account opening form

Dear sir / mam,

I want to put your attention that i am working with zydus cadila. I visit purnea (Bihar) branch for salary account open. Concern person said that you have to open saving account i asked for salary account saying that we have no any salary account opening form and u have to open only and only saving account.

Please look into matter plz give proper solution. Only targer acheviement u cant diver...
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P
Praful Kumar Rout
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card fee

Address:560068

I had applied for a credit card in online. And i had got a call from a lady swetha from icici and asked me to apply for an credit card. She said the card is for free, no processing or any fee will be applied. I agreed and said ok. The lady swetha number if i call is not rechable now. ([protected])
She proceed everything and she informed me that i will be getting a call from icici executive for verification and deatil explanation. And...
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Souvik Debnath
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transaction, amount not credited even after 11 months

Address:Bangalore, Karnataka

I made a transaction of 1000 on 25/09/2016 and it failed. But amount is deducted.
Transaction details - mps/shell adars/[protected]/0

I have been given a temporary credit 1000 which has been reverted on 06/01/2017 saying "merchant has declined the transaction".
Transaction details - mps_instacr_dt25.9.16_txn8741

But merchant as well as icici ims has confirmed that the amount has not been credited...
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Anjana Venkat
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smab charges and gst charges

Address:500045

Hi, i am having a salary bank account in icici gachibowli, hyderabad branch from last five years and my account no. Is[protected] my contact number is : [protected] i was just checking my bank statement and got the shock of my life. My account has been debited by smab chgs-588.33 on 22/08/2017 and igst charges 105.89 22/08/2017 i tried calling the gachibowli branch, hyderabad but there was no response. I don't have any mail informing about...
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B
Babita Mohanty
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rbi - icici bank credit card updation fraud call

Address:492001

Mobile no. [protected] - call for updation of credit card where you will get more benefit. They ask all the card details like name, address, card number, expiry date and cvv. If you don't give them and counter them for the same then will misbehave you.

Please be aware on these fraud calls.

Requesting icici bank authority to take care such fraud calls....
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S
Shipraagarwal123
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but not credited to rest bank

I kunal singhal holder of savings bank account number[protected] made a payment whose transaction id is sb498800 on 23rd of august. The amount has successfully deducted from my account but the same has not been credited to respective account for which it was meant to be. The payment was made in favour of the institute of chartered accountant of india of amount rs. 1507.5.
Please look into the matter asap.
Kunal singhalbr...
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Pratik Kagda
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fuel surcharge deducted on petrol pump

Today i was checking statements and suddenly i've noticed that i am fining with surcharge every time i swap my icici debit card at petrol pump outlet and amount is 11 even on the transaction of approx 350 rs.

I've noticed it today and i just referred my old statements and in my surprise more than 6 months i am fining with this surcharge. And within statement its displaying like: "surcharge dt:dd/mm/yy mcc 5541"

What...
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A
Ashus143
from Warangal, Telangana
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my account frozen

Address:Guntur, Andhra Pradesh, 522601

Dear sir, i am having a savings account in our bank. On 17th august i had received amount of 18200/ from one of my friend staying in new zealand, through worldremit. After getting the amount credited in my account you guys had freezed my account with out intimation. If you need any details you have ask me. But with out asking you had debit freezed my account. At present i am in a place where i dint have icici bank near by me. Right now i...
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M
Manhar Kulkarni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waivement of late payment charges

Address:411011

Dear sir,

I am in receipt of your statement without any date for two different credit card no. Showing total due amount rs. 3532.70/- for immediate payment.
The details are below,

1] 4477 xxxx xxxx 6002 - for rs. 736.90/- : towards late fee charges + gst there on & interest charges. I am rather surprisingly to see such type of system generated statement, as i do not hold such card at all. As such this...
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SalaivanMuthu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

surcharge of rs 11.8 for using debit card in bpcl for rs 200

Address:Tiruvallur, Tamil Nadu, 600125

Am holding account with icici and there was a transaction made for 11.8 on 16.08.2017, 22.08.2017, on account of surcharge mcc 5541 dated 14.08.2017 and 19.08.2017 for using the debit card at bpcl petrol pump.

This is almost 6% of the fuel amount.

And our government is promoting cashless transaction and you are charging the transaction - not sure why still i am getting charged... I think we need to go with cash...
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sreelasn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint of defamation on icici bank

Dear team,

My husband received a call from icici a year back stating that there is balance on his card from 2008 which we believe to be closed. There was no proof if the person was calling from icici. We were planning to close it if there is balance. But the person called us from different numbers each time and at one point he asked to send cash to him and later we felt this was not ideal. The only proof he provided last year...
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Shailesh6891
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

salary account activation delayed

Address:500016
Website:monster.com

My name is shailesh shetty and its been more than 19 days since i have applied for opening a salary account with icici bank.

My company, monster.com has their employees open a salary account with icici bank, banjara hills branch.

I had filled up a bank account opening form on 4th august 17 and was given the welcome kit.

My account number given is[protected].

I was informed that...
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T
tejaswini allagadda
from Mumbai, Maharashtra
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money not transfer to beneficiary but debited from my account

Address:Kurnool, Andhra Pradesh, 518501

I transferred rs 6500 through imps on 22nd august from my icici a/c.

Transaction remark : txn ref[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said
Dear customer, imps txn ref[protected] for rs.6, 500.00 is timed out at beneficiary bank on 22-aug-2017 23:30:27. Txn status will be updated by bene...
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K
Krishana Kumar Singh
from Mumbai, Maharashtra
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personal loan

Address:Bhavnagar, Gujarat, 364004

I am krishna kumar singh i have been approached for the personal loan in icici bank and it is declined without any reason. I have been submitted all necessary documents to icici bank representative after submission the documents and verification. It said that the loan application has been rejected i have given all the required documents for the personal loan which are mentioned by the bank person. He has collected and said this are enough...
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V
varshachavan72
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investment told not done by bank

Address:400031

This is to inform you about my investments made by icici bank at wadala west branch on 17th november 2016. I made 2 investments, short term investment (1lakh 50 ths for one year) and long term investment (50ths for5 years). The staff explained me the investment and i agreed to it. The staff name was rachna singh. She filled the form and told me to sign on it. The amount were also deducted from my account.

Since i stay in uae...
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K
kamalakarr gunrapalli
from Hyderabad, Telangana
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squeezing interest from the customers, care less staff.

Address:Hyderabad, Andhra Pradesh, 500053
Website:www.icicibank.com

Hi, this is kamalakarr from hyderabad. I am go on paying interest but not reducing main amount. So, one day i called to customer care. I asked them about not reducing the main amount. They told me to pay complete amount. I told them that i will pay complete amount whatever they said i paid complete amount and i told to close my account i gave request also. Careless staff they did not closed my credit card account, i got next message interest...
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