ICICI Bank Complaints & Reviews

Icici bank is charging me with a surcharge eveyrtime i am using their debit card to pay for fuel at shell petrol pumps.

The description for surcharge will be mentioned as : mcc 5541

According to government rules, banks shouldn't charge any surcharge for payment through cards.

They have done this at multiple times:
31st august 2017
16th august 2017
10th august 2017

When i call the bank to ask about this, they will tell me that the charges will be reverted within 15 days which doesn't happen.

Please help me in getting my surcharge back.

Sir I am apply for personal loan from the bank of dhariwal district gurdaspur on date 25.08.2017. But my loan are not aproved by bank yet. Sir I am complete all document to provide to bank. But Mr alok sir RM PATHANKOT are demanding me unesery document. I am provide him. But he does not aproved my loan. It bad dealing of Mr alok sir RM PATHANKOT.

As per my request my personal loan no.: lpbrh[protected] was cancelled on may-2016 and also pay all due & charges to cancelled my loan please find attachment for same, but till is not update so please remove this account from my name because till some amount shown pending and which affect my cibil score so i will not take any loan for this reason.

So please do needful and also attach document to cancelled my loan from bank for reference.

Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 761/- has been deducted from my account towards dp charges till jun-17. At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

Need action on priority.

Regards,
Dubey sonu
[protected]

Account number[protected]
Infosys, mysore

I am writing this mail on behalf of my wife.
How can u deduct dp charges? How can you open demat account without informing the customer?

My wife has no idea of demat account and how to use them, how you guys open the account? And now you are charging 826 rs.. For just of shake of your benefits you guys are opening demat account. Even my wife has not a single details related to demat account.

Close the demat account as soon as possible and reverse the unnecessary charges.

1 28/08/2017 dmc/in[protected] dp chgs till jul-17 dr. 826.00

Thanks,
Ashish on behalf of pallavi
[protected]

Dear sir

This is inform you that i am sugnan iam using icici bank account from last more then 5year now i am out of country there is some miss trancefor happened in my account i don't have opline banking i need statment last one week i am calling your call centar there is no proper answer i need my statment please can anyone help how should i get.. Thanks

Regards
Sugnan

Loan against fixed depost was taken and re-payed in full and final payment in month of july. But still an interest of rs. 535.00 is being levied on the same.

If i am paying a full and final amount of loan i assume that interest is being properly calculated but in this case it didnt.

Kindly get this issue resolved as i have already re-paid another loan in month of august and am sure this issue will arise in another loan against fd as well. Snapshot attached for your reference.

I, also need a day-to-day statement (Pdf format) of interest calculated for loan a/c[protected]

The query is in regards to a tax saving bond which my father procured in 1999 and was supposed to redeem in 2002. My father expired in 2001.
Please find the details below and help me redeem the same.

Name-om prakash saini
Bondholder no[protected]

Certificate no — 115888

Face value - 5000 option -1

Deemed date — 03/3/1999

Redemption date - 3/03/2002

Distinctive no's - 142057 — 142057

Hi
I received many calls from one of your so called executive for credits cards..
Just received a call from[protected] trying top sell his card.. When i oppose he start using unprofessional language

I keen to know on which ground your team is calling and wasting time of any person..

I short the person from icici credits card division calling people and whenever any one refused to talk he started abusing

Dont know from where they are getting details of person am realy worried about my safely becouse they have my entire details

I had purchased my two wheeler motorcycle (Dl3sam8393) in 2005. I had taken vehicle loan from icici bank new delhi. I have cleared all the emis.in 2006 but i could not remove hypothecation from registration certificate of the above vehicle due to lost of paper received from icici bank still i am using my bike but rc with hp. So request you to please issue me loan clearance & amp; noc letter at earliest. Name : suresh chandra pandey mobile : [protected], email : [protected]@gmail.com

Respected sir,
This is to bring to ur notice that i am holding the icici salary a/c no.[protected]
At nariman point branch from last 10 years.
There are 10 fraud transaction are done through my account on 13/08/17 at 3.15 am to 4.00 am
Details of same are attached with the letter.
I have register the complaint through your customer care & block my card immediately on
13/08/17. I have visited the sakinaka branch on 14/08/17 and discussed the same to
Bank manager, they have verified the same & denied to take up the matter further for refund.
I humbly request you to please relook the matter seriously & arrange to refund my amount
Immediately

Yours faithfully,
Deepak nhavelkar
Mobile no. [protected]

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till july, 17' — inr 826.00. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

To
Chanda kochar
Md icici bank

Subject : 3i infotech ltd back end of icici bank harashing me and not
Releasing my money
—
Madam, my name is jimmy chakrabarty lived in delhi, dwarka mode-110059, i had purchased a icici money multiplier bond bond on 28th april 1999. The due date of maturity of icici money multiplier bond is 28th april 2017 which has been already passed by more than 4months.

Now i would like to withdraw all my money from this bond but the back end company of icici bank is 3i infotech ltd they are making fool of me and keep on delaying the matter and not releasing my money.

I had already submitted all my original and needful documents to icici bank canought circus branch and to the 3i infotech ltd branch by post even though after 4 months i did not get any concrete and proper solution which favours me. Please help me regarding in this matter.

I am a active customer of icici bank for more than 8/9 yrs, i had a salary account in icici bank even though no body is helping me regarding in this particular matter at last now i wrote a letter to you, madam you are my only hope.

The available documents are as follows:

Bond holder no[protected].
Certificate no -17480.
Distinctive no (S[protected].
Apply for the bond - money multiplier bond-0399-mmb - two
Application date - 28th april 1999.
Redemption date - 28.04.2017

Madam it is a request to you that please transfer all my funds to my salary account that is icici bank account.
Waiting for your positive response.

Thanks & regard
Jimmy chakrabarty

I, lalit nath jha, have availed a car loan from icici bank for maruti dzire vxi car that i purchased on[protected] from rana motors, delta square, iffco chowk, gurgaon. I received a message from icici bank on 02/08/2017 that the loan kit has been dispatched and i will be receiving it within two weeks' time however i have yet not received it. Kindly resolve

Purchased two tickets from irctc on i-09- 2017 & rs 469.77 was deducted from my debit card. But the tickets are not issued so far. Please arrange to refund back to my account from irctc.
Very sorry to note that waited 23 minutes in customer care number [protected] & response is poor though my number is one to wait.
Unhappy

I am m. Narmada i hold my account in icici bank from 2016. The money from my account has been deducted trice from my account consecutively. For my knowledge the dates specified by the bank that the card has been used i wrong because i haven't used my card on the specified days. I need help in this matter for refund of my money from the bank. I need the exact explination fro my deduction.

I am dubai, uae resident, i have icici resident account. Now i want to convert my resident account in to nro and for this i visit icici representative office here in dubai, but from them i came to know i have active demat and trading account and its not in my use and i have to close that. I inform your call center and they close my trading account but for demat account still i didn't get proper reply from your staffs, they just forwarding the calls wasting my time and money. Many times i call them and each time they told me different procedures. I visit your representative office also but no use.
I request you to guide me the exact procedure to close this demat account without anymore headache.

My father-in-law has deposited an amount of rs.6, 500/- on 06.09.2017 into my account no.[protected]. The bank has been deducted the amount of rs.177 (150+27) from my account. This is not at all fair to icici bank for applying this charge.

At least your bank executive has to be inform while depositing this amount. Without any information how you are deducting this amount from my account. If informed, i have other bank accounts i will ask to deposit in that account.

Hence, please refund this amount.

Regards,
Ramalakshmi chilukoti.
[protected]

Dear sir/ mam,
Greetings for the day!!!
This complaint is into reference of above mentioned credit card number ([protected]).
In the year 2010 this dispute regarding the credit card has been settled and i have received the settlement documents for the same after approaching the great lady ceo of icici bank mrs. Chanda kocchar.. Through email.
Just because of this credit card i have suffered a lot and has very tough time with your banking representatives.
After long now the story begins again... Getting the frequent messages from the bank for the outstanding payment and receiving the call from bank regarding the payment.
Now dont have patience and time to get it to all again and on everyday basis made your banking guys to understand the matter.
I strongly feel that bank has done some negligence to close this matter.
Hereby requesting you to close this card matter once for all and let allow to your customer to have a great faith on icici bank services.
I am attaching all the documents for your reference and action.
In case if my issue will not get settled or address, i have than no other option without take up this issue to your ceo again.
Accepting quick response from your end.
Regards,
Sakshi rambal

I have made payment for credit card due in full. Payment was made in two parts. Both amounts debited from my account but did not credited to the credit card for which they have charged me with late fee, interest and service charge.
I have paid all the amount i utilized from the card but not the extra amount they have debited to my card. It has been one year this issue is not resolved and they keep on charging me for the amount which i have not paid.

Because of this my credit score is also spoiled.

I have tried to reach many people from credit card department to resolve the issue but i am not able to reach them.

Kindly help me to resolve this issue.