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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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T
Teena parihar
from Korba, Chhattisgarh
Sep 14, 2017
Resolved
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Address: Mandsaur, Madhya Pradesh, 458001
Website: Nios.ac.in

I have made payment through airtel payment bank by (Debit card) (Of rs. 4545 to nios university for d'el'ed. My balance of rs. 4545 is deducted from my account all though my fees was not paid. And also my money was not refund and the mobile service o[censored]niversity is very bad they are not picking my call.
Please solve the problem and call back.
Contact n. [protected]
Email. [protected]@gmail.com
Oct 16, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
ICICI Bank Customer Care's response
Dear Teena parihar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    T
    trajesh70
    from Mumbai, Maharashtra
    Sep 14, 2017
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    Rajesh tiwari, on september 14, 2017

    Hi,

    I've applied for a credit card four weeks ago. Till date, i can't check the application status online. My application number is a[protected] & has taken all the documents, photo & it papers. Neither the bank representative contacted me again nor i received any call for verification. Can somebody let me know about the status of my application... Thanks
    Oct 21, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 15, 2017
    ICICI Bank Customer Care's response
    Dear trajesh70,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4g90z) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      F
      Francis Xavier Cecil
      from Patna, Bihar
      Sep 14, 2017
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      Address: Pilibhit, Uttar Pradesh

      Respected sir,

      This is to inform you that i made payment of 6 person from a/c no.[protected]Icici bank pilibhit) for d el ed course from nios using easypay. Course fees is rs. 4545/- per head. But 8 times rs. 4545/- has been deducted from this a/c. So, i kindly request you to refund my rs. 9090/- which is extra 2. Deduction. For this i will be greatly obliged.

      Thank you.
      Oct 23, 2017
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 15, 2017
      ICICI Bank Customer Care's response
      Dear Francis Xavier Cecil,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        V
        vd_icici
        from Delhi, Delhi
        Sep 14, 2017
        Resolved
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        Address: 160036

        I am holding my salary account is icici bank sector 34 branch chandigarh. My name initials in the bank in v d misra but my correct name is v d mishra. There is a spelling mistake of missing h in misra in bank account. I am holding my account for the last 17 yrs. The name on icici debit card and credit card is correct. Even i have custodian minor account also of my minor daughter in icici account. I approached to bank no of times even there representative also visited my house and assured that it will be done. But so far no action. This is not good attitude of the bank. I showed my pan card, adhere card and govt id also. Please do needful. My account no. Is[protected].
        Reply
        Oct 16, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 15, 2017
        ICICI Bank Customer Care's response
        Dear Customer (vd_icici),

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sam Kamble
          from Mumbai, Maharashtra
          Sep 13, 2017
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          Website: icici

          Respected sir
          Please close my online saving account which i have created on 5th september 2017 with rs 1000 depoisted. So kindly close my close a/c[protected]
          Refernce no[protected]. Application id 62241767and refund the amount same.
          Sir once again its heartly request to you please refund 1000rs amount.
          Thanking you
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            R
            rohitrider
            from Samastipur, Bihar
            Sep 13, 2017
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            Address: Howrah, West Bengal, 711102
            Website: icicibank.com

            I have 4 fds with icici bank . 3 of them are lien marked for 5 years against my car loan. the fd maturity date was 1 year and 1.5 year before lien mark. while getting it lien marked i enquired will that i will recieve interest for 5 years as it will be under hold for 5 years against the loan. i have already made many complains on icici customer care and the minto park deputy manager was supposed to call me regarding the matter . i didnot recieve any call backs from the branch nor the customer care. i tried talking to my icici relationship manager not recieving any help from there also. i am stuck in work and dont have time to visit brach this month and they clearly have no interest in paying my money which is mine. the fd is for 5 years and they dont want to pay my interest. kindly look into the matter and help me.
            account number =[protected]
            fd account =[protected],[protected],[protected],[protected]
            number : [protected] rohit agarwal kolkata.
            Sep 15, 2017
            Complaint marked as Resolved 
            issue resolved.
            ICICI Bank customer support has been notified about the posted complaint.
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              D
              diddi1100
              from Mumbai, Maharashtra
              Sep 13, 2017
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              Address: Bangalore, Karnataka, 560036

              I am diddi naveen kumar, i have applied for icici credit card and i got confirmation message on 4th september 2017.in that message they mentioned credit card last 4 digits and they gave pin number also, so once i received that card, i can change that pin...

              But till today i did not get credit card... So credit card is dispatched or not?

              Let me know

              Mobile number: [protected]
              Email: naveen. [protected]@gmail.com
              ICICI Bank customer support has been notified about the posted complaint.
              Sep 25, 2017
              Updated by diddi1100
              I did not get credit card, but bank people sent statement of this month...please let me know, it is approved or not.
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                S
                shuddhi
                from Lucknow, Uttar Pradesh
                Sep 13, 2017
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                Address: Baran, Rajasthan, 325205
                Website: www.icicibankonline.com

                Sir date[protected] transaction my icici bank account[protected] rs. 200 three times but one transaction is failed and my transaction amount rs. 200 debit my account or not refund in 14 days

                Complaint 4 times costumer care by me but complaint not full fill and solution

                Failed transaction no. Gib/[protected]/gst/[protected]

                I request that so plz sir my problames solve early
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 13, 2017
                Updated by shuddhi
                sir date[protected] transaction my icici bank account[protected] Rs. 200 three times but one transaction is failed and my transaction amount Rs. 200 debit my account or not refund in 14 days

                complaint 4 times costumer care by me but complaint not full fill and solution

                failed transaction no. GIB/[protected]/GST/[protected]

                I request that SO Plz SIR MY problames solve early
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                  B
                  Basudeb Mondal
                  from Egra, West Bengal
                  Sep 13, 2017
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                  Ir,
                  I had paid through payment gateway easy pay of rs. 4510/- for admission in d el ed nios course on dated 12.09.2017 at time 18:17:34. The amount is debited from my sbi a/c transaction reference no - [protected]igabzwkam8. But the amount not updated in nios registration site. So, i am unable to complete the form fill-up. So, please help me.

                  Thanking you,
                  Basudeb mondal
                  West bengal
                  Mobile - +91 [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Sir,

                  I'm having a personal loan with "ICICI BANK LTD".Please mail me the account statement for LPBNG[protected] from start of loan till date as i want to foreclose the loan.

                  Regards,
                  Haripriya
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                    K
                    KRISHNASANDILYA KALLAKURI
                    from Bhimavaram, Andhra Pradesh
                    Sep 13, 2017
                    Resolved
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                    Resolved

                    Website: eazypay.icicibank.com/homePage

                    I am paying a rs:1000 towards convocation fee to my college. After doing all the procedure at the end you are telling that sorry for the inconvenience and try again later. Later i paid the bill but i lost my money for the first transaction could you refund it immediately. My first payment reference id is [protected] and second payment reference id is [protected]
                    Oct 14, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 13, 2017
                    ICICI Bank Customer Care's response
                    Dear KRISHNASANDILYA KALLAKURI,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4g3q5) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    I am trying to call every available number present to contact the ICICI bank but unable to connect to any number and even if I connect I am unable to talk to any person.
                    ICICI Bank Customer Care's response, Sep 16, 2017
                    Verified Support
                    Dear Customer (gocool123),

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4g3q5_aaaa) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      J
                      jincymol
                      from Delhi, Delhi
                      Sep 13, 2017
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411020

                      Dear sir,

                      Credit card no.[protected]

                      I have been getting sms reminder and statement for non-payment. I really don't why this is being sent to me when i don't have to make any payment. Request somebody, preferably an officer to call me, to discuss this.

                      Please treat this as very urgent, as i don't like to get such reminders.

                      Regards

                      Jacob
                      Oct 14, 2017
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 13, 2017
                      ICICI Bank Customer Care's response
                      Dear jincymol,

                      Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Stepcope Sangriang
                        from Lunglei, Mizoram
                        Sep 13, 2017
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                        Address: 793119

                        Dear sir/madam,

                        Payment has been made on 12th septmeber, 2017 for admission in to the nios deled course 2017 by using my debit card and transactions details as follows
                        A. Inr 4545.0 on pos [protected] at easypay icici bank ltd txn[protected]
                        B. Inr 4545.0 on pos [protected] at easypay icici bank ltd txn[protected]

                        The amount has been debited from my account [protected] but in the nios portal it says that payment has not been made.
                        Kindly refund back the money for the above transactions.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Hi, I have a recurring donation liked to my account to Indian Amnesty Organisation. As this month I had insufficient balance ECS of 350 and CGST and SGST has been debited from my account on 6th of September, 2017. Can I get back the debited amount?
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                          S
                          sumit5829
                          from Lucknow, Uttar Pradesh
                          Sep 13, 2017
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                          Address: Pune, Maharashtra, 411043
                          Website: www.icicibank.com, www.killerjeans.com

                          I had received promocode from icici bank for purchase of accessories on killerjeans.com. I made purchase of 349 rs. From killerjeans and amount got debited from my icici account using netbannking on 21st august. I haven't received product and killer jeans not responding my phone calls.
                          Please assist.
                          Mail by which i received promocode attached here. Also attached is order received mail from killer jeans.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Sep 13, 2017
                          Updated by sumit5829
                          My Mobile No: [protected]
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                            V
                            vikas877
                            Sep 13, 2017
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                            I applied personal loan through agent and they confirmed that interest rate will be 10.99, specially they said like they taken approval by icici bank. This whole incident happen like this, one of agent executive visited to sign off agreement documents and didn't confirm interest rate and even i didn't ask as it was already confirmed by them over phone call. As everything was looks fine to me, i requested agent to share loan number or any reference number which i can show to bank and further gets some more details, i keep approaching them but they didn't share anything and stopped picking up my phone. Now amount has been disbursed into my account and when i calculated emi amount, its more than what agent confirmed me over phone call..

                            Today, somehow i managed to get loan number details, and called to relation ship manager mr. Manoj upadhya, [protected]. He told me that you have to pay cancellation charges including processing fees, service tax and per day charges on amount as they didn't care what agent agreed with us.
                            If they didn't care, why the bank is running business through them. Even i asked if bank is not suppose to send such loan details on email. He was just confirmed that i have confirmed on email to bank personal but this email hardly explain anything about loan like interest rate, processing fees ect. Mr. Manoj.

                            For me now i want to return this amount to bank without paying any charges as its fraud with me and these agents using banks to commit crime by hiding such information with customers.

                            Can someone help to resolve this issue... Below is loan details and relationship manager number. Also, agent number.

                            This is my loan details... Lpdel[protected]
                            Relationship manager number...[protected], manoj upadhya...
                            Ms. Pooja [protected], the cheater and his friend rahul... [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              Sumitpatel21
                              from Surat, Gujarat
                              Sep 13, 2017
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                              not able to apply ipo through icici internet banking

                              Address: Ahmedabad, Gujarat, 382481

                              While apply for ipo through icici internet banking it shows error that "this feature is currently under maintenance. Request you to visit the nearest asba enabled branch to submit your application. Apologies for the inconvenience caused".

                              I checked by using other browser but same error occured.

                              Also i had applied for ipo before but never seen this error before.

                              As talk with icici customer care...
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                              G
                              GUNVEEN SINGH
                              from Gurgaon, Haryana
                              Sep 12, 2017
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana, 122001

                              I did my transaction of rs. 1124 to my sc bank credit card on 5th sept.
                              Till date of 12th sept is not yet received by sc bank.
                              I contact icici bank customer care so many times but didn't get any reply.
                              I am paying penalty to sc bank for late credit card payment.
                              I want refund of rs. 1124 from icici bank and penalty imposed by sc bank of rs. 500 for late payment.
                              Oct 14, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 13, 2017
                              ICICI Bank Customer Care's response
                              Dear GUNVEEN SINGH,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4g20x) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                manntyagi
                                Sep 12, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.icicibank.com

                                One of your executive (Pallavi) i was talking to her for 25 mint. She didnt even get my point. Instead of refunding my amount she suggested me to block my account because i made a fraud payment to someone. When i asked her to transfer my call to senior she transferred it to very beginning. (Where we dial your number first time). Wastage of time. You people charge us 12% interest if we take the loan and you only give us 4% (According to your executive. I suspect you do) you keep 8% at least you can give us good services and better executive)
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  A
                                  avinash kumar garg
                                  from Delhi, Delhi
                                  Sep 12, 2017
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                                  Address: Jaipur, Rajasthan, 302015

                                  Hello i am mohit
                                  When i checked my bank transactions and i found that there is one debit transaction 'dp chgs till may-17' — inr 450'. I never did create the demat account, i was not told about the dp charges, and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] please contact me
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Sep 13, 2017
                                  Updated by avinash kumar garg
                                  If you put any information on this site, you will receive n numbers of calls, they will ask you debit card details, they will not solve your problem, but they will take out your all amount from your account. Please don't share any details on this website, this is totally fraud. If they ask you for debit card, just start abusing them. Ma... Bahin... Etc...
                                  Sep 13, 2017
                                  Updated by avinash kumar garg
                                  Sir i have saving plus account with account no [protected] in your sbi ghonda branch. On 14.07.2017, rs. 115 deducted from my account for monthly average-bal non - maintenance charge though i have enough amount in my account, i have enough amount in my account, i have enough amount in my account and due to your software problem balance not transferred from mod balance to main balance. Contact at [protected]
                                  Sep 14, 2017
                                  Updated by avinash kumar garg
                                  Pos [protected] at easypay icici bank ltd txn[protected] b. Inr 4545. 0 on pos [protected] at easypay icici bank ltd txn[protected] the amount has been debited from my account [protected], the amount has been debited from my account [protected], the amount has been debited from my account [protected] but in the nios portal it says that payment has not been made. Kindly refund back the money for the above transactions.. My contact no is [protected]
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                                    Sadeeshkumar S
                                    from Bengaluru, Karnataka
                                    Sep 12, 2017
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                                    Address: Bangalore, Karnataka, 560077

                                    I got a call from icici card services, they asked my card details for give reward points. I shared my card details, after otp received.in that message shows amount transfer to quantum en. I didn't shared my otp to him. I blasted him & disconnected the call.
                                    Amount transfer - rs. 86099

                                    Got a call from this number - [protected], [protected], [protected], [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Happymtu
                                      from Noida, Uttar Pradesh
                                      Sep 12, 2017
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                                      Address: 244925

                                      I have paid fees of my of rs 4545 through eazypay.com website on12th sep 2017 by my sbi debitt card but transaction was fail with transaction pos no[protected], but dl. Ed nios board authorities saying that they have not received fees. I want to know where my amount has debited. I want reimbursement of the same. Icici bank customer care is not responding.
                                      Please help me to solve the matter soon.
                                      ICICI Bank customer support has been notified about the posted complaint.
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