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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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ICICI Bank reviews & complaints page 664

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T
Tanya Jadli
from Delhi, Delhi
Sep 20, 2017
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Hi sir
On 17 sep 2017 i went to induslnd bank atm. I entered my atm pin code and then the amount but the moment i press ok button the atm went off and the amount was not received. Though the amount was deducted from my bank amount.

The amount was deducted unnecessary as i have not received yet.

Request you to please look into this and refund the my money. Please find all necessary information as below:

Date of transaction:17 sep 2017
Amount deducted: rs 500
Atm bank: induslnd bank
Atm id: sn000551
Atm location: sector 40, shopping center

Thanks & regards,
Tripti jadli
[protected]@gmail.com
[protected]
ICICI Bank customer support has been notified about the posted complaint.
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    N
    Nivetha Natarajan
    from Puducherry, Puducherry
    Sep 20, 2017
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    Respected Sir/Madam

    My Name is Janakieaswari alies Nivetha.
    I had working in ICICI Bank Pvt. Ltd. (Coimbatore) as Sales Officer in[protected].
    I forgotten my UAN number.
    For the PF Application that i required
    Please forward it on my mail id.

    Waiting for your reply.

    Thanks & Regards
    Janakieaswari alies Nivetha.
    Sep 20, 2017
    Updated by Nivetha Natarajan
    My Employee ID : 298993
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      N
      neha@611
      from Bengaluru, Karnataka
      Sep 20, 2017
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      Website: icici

      I have applied for icici bank credit cards, then approximately after 15 days of application i got call from blue dart services to confirm address for dispatching credit card. And i confirmed my address then a person from blue dart told within 2 days i 'll bring your card at given office address. Many days has benn passed and i didn't get credit card from any courier services. Suddenlly before two week approx i got meaasge from icici bank like... Dear customer, your icici bank credit card has been returned undelivered. After getting this message, i called to customer care many times but till now i didn't get any appropriate response from anyone. So plese try to get solve this problem asap, otherwise if any incident will happen from my credit card then who will be responsible for this. Name - hariom singhicici credit card application ref no.[protected] contact - [protect] email - [protected]@gmail.com
      ICICI Bank customer support has been notified about the posted complaint.
      Sep 20, 2017
      Updated by neha@611
      Credit has not delivered yet
      So many times i have called customer care
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        A
        Abhijeet Choudhary
        Sep 20, 2017
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        Address: New Delhi, Delhi, 110003

        My name is Abhijeet, my icici debit card has been blocked after 3 online transaction . kindly, resolve the problem. and no wrong otp has been entered.
        debit card was blocked on 20 september 2017, as im a student in uk, i ave tried calling to delhi icici bank but no response.kindly look into my matter as soon as possible.
        SR[protected]
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          V
          Vishal Singh chattha
          from Meerut, Uttar Pradesh
          Sep 20, 2017
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          Address: Panchsheel Nagar, Uttar Pradesh, 245101

          Sir after submit my all details in applications form o[censored]psrtc open-ended smart card i make a payment of 550 rupees and money is also transfered or debitted from my account but i can't get any application number or slip and no information is shown in my upsrtc login account and website says code is not generated. Sir please help me and solve this problem.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            shankar174
            Sep 20, 2017
            Resolved
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            Resolved

            fraud transaction at icici bank

            Address: 411006

            Two "fraud transaction" occurred on my icici saving bank account on 12th september 2017 for 10k and 9k respectively (Without any otp being sent to my registered mobile number)
            To complaint for the same i reached out to icici customer care (Request number sr[protected]
            After series of complaints, follow-ups and frustration i got absolute "zero" help from the bank (Please note : this is my salary account)
            Instead of helping,...
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            P
            Pankaj.marine
            from Bengaluru, Karnataka
            Sep 20, 2017
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            Address: Ernakulam, Kerala, 682003

            Dear sir,
            Good day.
            Thanks u for ur information my name is pankaj kumar icici bank account no is[protected]. Mumbai fort branch wrongly credit to unknown sbi account no is [protected] to rajgir written application given to icici bank in branch willing islands up to now not solve my problem. What i can do suggest me

            Thanks & best regards
            Pankaj kumar
            [protected]
            Pankaj. [protected]@gmail.com
            ICICI Bank customer support has been notified about the posted complaint.
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              R
              rohit1092
              from Karnal, Haryana
              Sep 20, 2017
              Resolved
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              Resolved

              Applicaton id - a[protected]
              Name - rohit kumar
              Dob - 10.10.1992
              Mobile number - [protected]
              Kindly tell the status as it has been 20 days that i submitted my document and i have not received any update and when i call i don't get any response. I needed the card early so i applied in icici bank as i have have my salary account with the same.
              Please look into it on a prior basis
              Regards,
              Rohit
              Oct 21, 2017
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2017
              ICICI Bank Customer Care's response
              Dear Customer (Rohit),

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                C
                christinjohn
                Sep 19, 2017
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                Address: Thane, Maharashtra, 421301
                Website: www.icicibank.com

                Sir,

                I am padinjareveettil kunjuvareed john.
                I have an sb account in icici bank, kalyan branch.
                Account number:[protected].

                My relative deposited rs.20000/- at icici bank, jhasi branch on 18/09/2017 as shown in the image attached herewith.

                The bank deducted anw-chrgs:150.00 and gst:27.
                I am surprised with this deduction. Why did you deduct this anw charges for a cash deposit. Please look into the matter and revert that amount. I would not wish to continue with this bank if you cheat customers without prior intimation. Kindly address the same and revert back the amount at the earliest.

                Regards,
                John.
                ICICI Bank customer support has been notified about the posted complaint.
                400 rupees deducted from icici my saving account by the head of Ecsrtnchg ..without any information..May I know why amount is deducted
                Dear Sir,

                I had invested Rs. 30000/- in Tax Saving Bond 012005-TSB-One, redemption due on 11.3.2010; details are given below:

                Bondholder No.[protected]
                Certificate No. 58376
                Distinctive nos.[protected] nos)
                Bond Holders: Vinod Kumar Maheshwary & Chandralekha Maheshwary
                I have not received the redeemed value.
                Dear Sir,

                I had invested Rs. 30000/- in Tax Saving Bond 012005-TSB-One, redemption due on 11.3.2010; details are given below:

                Bondholder No.[protected]
                Certificate No. 58376
                Distinctive nos.[protected] nos)
                Bond Holders: Vinod Kumar Maheshwary & Chandralekha Maheshwary
                I have not received the redeemed value.
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                  R
                  ravindra1386
                  from Hazaribagh, Jharkhand
                  Sep 19, 2017
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                  I had make a payment of 309 for recharging my number of jio.
                  [protected]@icici send me a request for sending money through upi
                  I then approved it and money is deducted from my bank account.
                  But the mobile was not recharged yet.
                  They are cheating the consumer.
                  And these payment upi system is very bad working process because after approving the request they forgot to done your work.
                  Transaction id P1709191508335970418613 payment debited my account rs.1796.45 but payment not done
                  Hi i have recharge 20 Sep 17 of Jio Card by [protected]@icici by using BHIM app throuth
                  Payment approved but recharge not done
                  i also contact to my bank but not resolve the query
                  so, i don't where i do raise my complaint of payment gateway of [protected]@icici.
                  Transaction[protected]
                  time 14:14
                  remark collect-pay-request
                  Indiaideas
                  ICICI Bank Customer Care's response, Sep 28, 2017
                  Verified Support
                  Dear Customer (Bhushan Xtrim),

                  We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4gjty_aaab) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Z
                    zurreyab
                    from Pune, Maharashtra
                    Sep 19, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 273412

                    Dear sir,
                    This is to reference to one of my complaint against one of the online transactions happened by un-authorized person, on 5th sept 2017,
                    Three transactions were happened @ 3:06, 3:08 and 3:11 pm with the amount rs 5000, 4000 and 600, respectively by the payment gateway, "iin/i-debit/pay point", as i was getting messages to my registered mobile without any otp and without my intervention, immediately after that i have blocked my debit card through online banking.
                    Soon after that i have raised compliant to customer care against this fraud trascations and they have logged a compliant and issued me the complaint number sr[protected]. Next day we walked into the icici bank, gola branch gorakhpur u. P, near to my home, and filed dispute form along with the my details.

                    After 4 days, i, e on 09th sept 2017, i just got a message that "dear customer, dispute for inr 9600 on account xxx8204 has been declined as the transaction was authenticated with a 3d secure pin" and no other call to me or mail about this fraud transactions.

                    I would like to file this case with cyber crime, please share me merchant details against these transactions, so that we can easily trace the fraudulent user and location from where he has done this
                    Transcation. But icici banknot given merchant details. Please help

                    Thanks & regards
                    Zurreyab ahmad
                    Mob. No.- [protected]
                    Email id.-ahmad. [protected]@gmail.com
                    ICICI Bank customer support has been notified about the posted complaint.
                    I have transferred an amount o[censored]SD 380 to Sri Lanka for registering to a conference through ICICI Money2World. The money was deducted from my existing ICICI Bank Account. The Conference Secretariat needs a receipt to confirm my registration. I didn't get any document from ICICI bank against the payment of the amount.
                    I have withdrawn 2500 from atm located in kharadi pune on 2 sept 2017.I found today that 500 note has so many holes.

                    Atm address:Bye Pass Kharadi Hadapsar, , S No. 34, Durvankur Society, Ashok Nagar, Chandan Nagar, Pune, Maharashtra 411014
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                      G
                      Geetha Korasikha
                      from Vijayawada, Andhra Pradesh
                      Sep 19, 2017
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                      Address: Hyderabad, Andhra Pradesh

                      Dear sir/madam,

                      Myself geetha. Having icici salary account since 6 years through infosys (Reg mob no: [protected]).

                      My concern is i am fed up following up with icici personal loan team regarding my personal loan approval.

                      I have enquired with your bank agent through customer service explaining my complete scenerio that me and my husband applied for a home loan 3 months ago. Also informed. Iam the co applicant for the same. And my takehome is 21k per month. They explains that i am eligible for 4. 8 lakhs of loan amount for the tenure of 5 years with the emi amount 10, 787 pm also the loan disbursion would be placed in 4 to 5 working days post documents collection. I am glad with the information and submitted my documents to the agent.

                      Now its almost 2 weeks and i have not got any information from the bank about the status. I called the agent, executive, customer care, mumbai customer care, relationship manager. No one receiving the call first case.

                      Sirisha who is one of the executive who informed me yesterday that there is loan obligation on my pan number so that my application has rejected. Already said the case still they were rejected with the same reason. Still i provided my husband bank statements from hdfc bank regarding artifacts of emi debited only from his account.

                      Again today i have waited no update and no status on the same.

                      I fed with the team and wanted to bring this to escalation point notice to relook on my application and speed up the process.

                      Thanks and regards,
                      Geetha.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Hello,
                      My name is Avinash chander and my request service no. Is SR[protected] and I want to cancel it because my money is deducted due to automatic renew. So plz it's humble request to cancel my service as soon as possible.

                      Thanks
                      Avinash chander
                      Acc. No.[protected]
                      I have lost my noc so i request to icici bank to issue my duplicate noc my contact number is [protected].
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                        P
                        Pirabu
                        from Puducherry, Puducherry
                        Sep 19, 2017
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                        Address: Tiruchirappalli, Tamil Nadu, 620018

                        Dear sir,

                        I would like to inform you that i had bought a two wheeler with hypothecation loan from
                        Icici bank ltd,
                        Thillainagar,
                        Trichy 620018
                        Tamilnadu.

                        I have misplaced the file containing the loan details for processing noc.
                        I am enclosing the vehicle rc copy.
                        I request you to provide the loan account no.
                        Vehicle number tn 45 ab 2063
                        Type scooty pep
                        Registeration date [protected]

                        I request you to kindly look in to this matter and advice the bank to send the noc to my following office address.

                        Name : prabhu gas suppliers

                        Address : 2/2 saroja building
                        Opp:makkal mandram
                        Thillainagar
                        Trichy
                        Mobile : [protected]
                        Two wheeler no. Tn -45- ab 2063
                        ICICI Bank customer support has been notified about the posted complaint.
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                          M
                          M S Chowdhary
                          from Delhi, Delhi
                          Sep 19, 2017
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                          Address: Ahmedabad, Gujarat, 380007

                          Pls change my email i'd. I am not receiving my statement. Pls add my new mail i'd as below. [protected]@santoshlimited.com

                          Old one is [protected]@santoshstarch.com.

                          Pls cancel the old one and add new mail. Or where i should mail the information, so that i can solve this problem.

                          Regards,

                          Mahaveer chowdhary.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            V
                            from Bengaluru, Karnataka
                            Sep 19, 2017
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411006

                            I had applied for the credit card. Bank personel was present in company premises.

                            I work in hsbc bank business bay yerwada pune - 411006

                            While applying it was said that it is free of cost no charges.

                            Card is still packed and not activated but i see liabilities of 588.82 rs.

                            Please cancel the card if it is going to be charged.

                            My mobile no is - [protected]
                            Oct 21, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 20, 2017
                            ICICI Bank Customer Care's response
                            Dear Customer ([protected]@gmail.com),

                            Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              dvp8693
                              from Mumbai, Maharashtra
                              Sep 19, 2017
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                              Address: Thane, Maharashtra, 400607

                              Sr[protected]Generated on[protected].
                              Dear sir/madame,
                              I had submitted my papers for linking of
                              Aadhar no[protected] to my demat a/c no 11567658 on[protected] at icic bank kamla mills branch lower parel & to date even after repeated follow up & generation of sr[protected] i am in dark because no sms or mail confirmation has been sent to me while kamla mills staff says it is linked & ivr call centre person at 08:18 on[protected] says it is under process, what kind of service is this?
                              Do you want me to wind up my 3 in 1 account & look for better options.
                              Thanks

                              Dattatreya v pant (77 year10 month old).
                              ICICI Bank customer support has been notified about the posted complaint.
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                                V
                                VasanthRoopa
                                from Mumbai, Maharashtra
                                Sep 19, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560017

                                Hi,

                                I've applied for a credit card 2 months ago. Till date, i can't check the application status online. Neither the bank representative contacted me.. Can somebody let me know about the status of my application..
                                Name : vasanth kumar k
                                Application number : s[protected]
                                Mob number [protected]

                                Below are the contact which they try to contact us..

                                [protected]
                                [protected]
                                [protected].

                                Thanks,
                                Vasanth kumar
                                Oct 20, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2017
                                ICICI Bank Customer Care's response
                                Dear Customer (Vasanth Roopa),

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  amarparihar
                                  from Raipur, Chhattisgarh
                                  Sep 19, 2017
                                  Resolved
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                                  Resolved

                                  Address: Raipur, Chhattisgarh
                                  Website: www.icicibank.com

                                  I am an icici bank customer. My account no. Is[protected].

                                  On 12th august 2017, i went to a non-icici atm (Sbi atm) located near boria market, sector-4, bhilai for withdrawing some cash. I swiped my atm card for withdrawing rs. 10000/- but the money was not dispensed. I again swiped the card but this time also the money was not dispensed. However i received a message that an amount of rs. 20, 000 (10k each time) has been debited from my account. After that i went to another atm, from where i successfully withdrew rs. 20, 000/-. Icici bank has wrongfully debited rs. 40000/- from my account on 12/08/2017 in place of rs. 20000/-.

                                  I had lodged complaint with icici bank, civil lines, raipur (Cg). I was assured that the money will be credited to my account within 48 hours. But it did not happen and after some days i received a message that my request has been rejected. Then i again requested the icici customer care to look into the matter and return my money. They registered my complaint but on 15/09/17 i again received a message from them that my request has been declined. I am very upset. If i have withdrawn the money, i need the cctv footage or any other evidence or else i want my hard earned money (Rs. 20k) back.

                                  Hence, i request you to look into the matter and resolve the issue at the earliest.
                                  Oct 20, 2017
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2017
                                  ICICI Bank Customer Care's response
                                  Dear Customer (Amar Parihar),

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    D
                                    Dipti John
                                    Sep 19, 2017
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                                    My name is dipti john i have been getting harrashment calls in my office landline stating that there is some loan that is unpaid. For your information i have no relationship with icici bank, still don't understand why are they calling. Now its hieghts they have been calling my friends and harassing them stating that there is a loan pending on my dad name. Funny part is that neither my dad or me got call on our cell no.. These calls are really annoying and depressing. The calls that they made were all to me and my female friends. No one has give you the right for harrasing people. Because of these calls i am in the verge of getting fired from job. Please look into this matter at the earliest.
                                    If i still get these calls i would definitely go to consumer court.
                                    This is the no that i am getting calls from +[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      A
                                      Afroseally
                                      from Chennai, Tamil Nadu
                                      Sep 19, 2017
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                                      Address: Chennai, Tamil Nadu

                                      My icici account have been charged of amount rs400 and rs36&36 (Gst) for last month and this month also. But i didn't bought any loans or plans with this bank. Why i have been charged for this amount?? Some icici responsible person should explain this to me immediately. If its continue i will cancel my account.

                                      My email id: [protected]@gmail.com

                                      Looking forward to your immediate response!!
                                      ICICI Bank customer support has been notified about the posted complaint.
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