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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 824

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G
gaurav_john
from Kolkata, West Bengal
Mar 1, 2016
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Address: Kolkata, West Bengal, 700032
Website: www.icicibank.com

The toll free number of the ICICI bank[protected] never works which force us to do the chargeable calls. This is totally a business tactic and should be brought to justice as soon as possible.
ICICI Bank customer support has been notified about the posted complaint.
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    P
    prashant kumar bhardwaj
    from New Delhi, Delhi
    Mar 1, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110059
    Website: icici bank

    Sir i used an ICICI ATM at Vikah Nagar Futta Road, Mohan Garden in New Delhi with my SBI debit card on 29Feb2016. amount of rupees 5000 has been deducted from my account but i did not receive it.Receipt states "transaction is declined".I have not received any money.Please help me and revert my money.I am a student
    Aug 9, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Bhardwaj,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35bsj) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      sameera sadiq
      from Mumbai, Maharashtra
      Feb 29, 2016
      Resolved
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      Resolved

      Complaint against relationship manager

      Address: Bangalore, Karnataka, 560045
      Website: ICICI Relationship manager

      Hi,
      I am resident of bangalore HBR layout.I applied for personal loan as on 24 feb 2016 and got a approval call on 29 feb 2016 evening.Relationship manager named Amudha(Office:Hosur, Bommanhalli) asked to submitt me cancel cheque of my respective a/c for which I had to apply for cheque book and it takes 3working days to issue the cheque book.After I said that, initially she said my loan gets cancelled if I dont submitt by next day...
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      S
      Shrîkäñt Lïñgàm
      from Mumbai, Maharashtra
      Feb 29, 2016
      Resolved
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      Resolved

      Website: infinity.icicibank.com/corp/AuthenticationController;jsessionid=0000FcH3-iIFNTJtIcfE1eQEPSO:R11c0gsk

      Hi, I am having bank account in ICICI bank at Vashi, Maharashtra.
      my account no. is[protected]
      I was just checking my bank statement and got the shock
      because my account has been debited by SMAB charges
      NOV15+Stax65.25= Deducted amount-515.25 i don't have any mail
      informing about this SMAB+SBC charges. I have no information from ICICI.
      No call, no mail and no msg. Now that I understand that ICICI bank has not informed
      me about changes of balance system and if charges deducted are not credited back
      to my account. So kindly take my request as soon as early and refund my money.
      +1 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Lingam,

      We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        abhilasha.jain
        from Bengaluru, Karnataka
        Feb 29, 2016
        Resolved
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        Address: 560037

        I have made a IMPS transaction(transaction ID :[protected] on 9th january 2016 which has not been credited to beneficiary account. (Punjab national bank)

        I have mailed to customer care but havent received any reply.
        I went to the bank and gave written application but the only information that i get is transaction is successful from our side.
        I have checked the pass book of beneficiary bank account. The amount has not been credited.

        Please help in getting my money back.

        Regards,
        Abhilasha jain
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Ms. Jain,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b3r) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          rajivd_1
          from Chennai, Tamil Nadu
          Feb 29, 2016
          Resolved
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          Address: Chennai, Tamil Nadu, 603103

          Am having saving account in ICICI bank for last one year. In last few months i have made few fund transactions using ICICI mobile banking to another bank's account. Out of this 3 fund transactions were not credited to the beneficiary accounts. But got debited from my ICICI account. On repeated complaint regarding this, there was poor response from Branch office (Velachery - Chennai), Customer Support, Email complaints ([protected]@icicibank.com). I have lost my valuable time to get it solved. But till now there was no solution from bank.

          My Account Details:-
          Name : Rajiv Gandhi D,
          Bank : ICICI, Ashok Nagar, Chennai
          Acc Number:[protected]
          IFSC Code: ICIC0000077

          **********************************************
          Transaction Details (Beneficiary Accounts) : -

          Transaction - 1 :

          Amount : 2, 000 INR
          Ref. No :[protected]
          Beneficiary Acc:[protected] ICICI (S.Selvamuthukkumaran)
          Transaction Date: 22/11/2015
          Mode: IMPS

          Transaction - 2 :

          Amount : 7, 500 INR
          Ref. No :[protected]
          Beneficiary Acc: [protected] - AXIS (D.RajivGandhi)
          Transaction Date: 24/12/2015
          Mode: IMPS

          Transaction - 3 :

          Amount :23, 000 INR
          Ref. No :[protected]
          Beneficiary Acc: [protected] - AXIS (D.RajivGandhi)
          Transaction Date: 28/02/2016
          Mode: IMPS
          Aug 9, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            M
            mkchoithani
            Feb 29, 2016
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            Address: New Delhi, Delhi, 110001
            Website: www.icicibank.com

            Hello,

            My Name is Manish Kumar Chauthani. I am holding a bank account with you. I wanted to enquire about a bank loan and was asked my photo and pan card. I was told that this is just the pre-approval of loan and I can start whenever I want.

            I wanted a 20lac loan and without my approval and concent the loan was credited to my acocunt. I want this transaction to be reversed, else I will go to media and complaint forums.

            I am really dissatisfied with this behaviour. I am working with a global MNC Atos and I will esclate this matter very heavily.

            Please let me know why money was credited in my account without my concent and why you make fool to public that it is a pre-approval. I need the reply from you asap.

            Thanks and Regards
            Manish Kumar
            Aug 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Kumar,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b9n) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              ven1234
              from Bengaluru, Karnataka
              Feb 29, 2016
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              Address: Chennai, Tamil Nadu, 600080

              Ambattur ICICI bank VIJI and Manager Vijesh are harassing me for the personal loan one of my colleague ( team emember) not paid.

              which disturbing me to concentrate on my work.

              Vijesh mobile no is +91 [protected]

              Viji number is (she may be from agency)

              +91 [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b9m) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Shashankrc
                from Thiruvananthapuram, Kerala
                Feb 29, 2016
                Resolved
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226022

                Dear as per the scheme given by ICICI that I will get 20 percent more value in my card for travelling. I registered my card on dated 4 December 2015 at QAISARBAGH bus stop lucknow and a person who was authorised by them gave me a date of 18 jan 2016 to get my card.
                Dear till date I have not received my card.
                Name PRASHANT MISHRA
                CANT [protected]
                Address 4/809
                Vikas nagar lucknow
                Aug 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  avi18
                  from Gurgaon, Haryana
                  Feb 29, 2016
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                  Address: Pune, Maharashtra, 411028
                  Website: www.icicibank.com

                  It is with reference to My ICICI Bank credit card number [protected] that I started using my card in April'15. Tried following up with customer care center to get the statement. But it was on 18th June'15, that I received the statement, in which the interest was already charged. I tried to get the waiver as there was no fault from my side about delay in payment, as bank neither sent me statement by courier nor by mail. I foolwed up with customer care executive like anything. Eventually I made the payment of transactions done, after one executive confirmed to me that interest would be waived off. Till 18th June'15, I did not received a mail nor the hard copy and to my shock on 18th June the statement that was generated had a interest amount of Rs 1042/-. I cleared off the dues against principal, but bank never resolved the issue of interest charges and now the whole amount has been accumulated to 6400/- for which bank is harrassing me by directly deducting from my icici savings account, freezing my savings account. It's really not expected from bank like ICICI.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    jain3839
                    from Delhi, Delhi
                    Feb 28, 2016
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                    Address: New Delhi, Delhi, 110006

                    I hyave an a a/c in ur bank the name of sushil kumar jain and a/c no.[protected]. I have face some problem at the time atm(sadar bazar) widrawal on yestarday . I widrawalrs. 80, 000/ but i have received rs.79000/. Short fall 1000/ so plz credit in my current a/c of short amount.As soon as possible
                    +3 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      V
                      VaibhavOoo
                      from Srinagar, Jammu and Kashmir
                      Feb 28, 2016
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                      Address: Jalaun, Uttar Pradesh, 285001

                      I applied fd on I mobile app icicibank and instant credit card and instantly they marked lien on my fd but denied me credit card by some lady who called arrogantly as if I am asking money from her now icici is not removing lien from my fd I want to close my fd now what can I do.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a358n6) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        H
                        hisstvijay
                        from Bengaluru, Karnataka
                        Feb 28, 2016
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400051
                        Website: www.icicibank.com/mobile-banking/index.page?

                        Ref. Provogue ‘Stay Trendy’ Offer

                        It says "Activate your ICICI Bank Internet Banking or iMobile and get a free* fashion accessories from Provogue"

                        Wen site Link as on 28.02.2016
                        http://www.icicibank.com/mobile-banking/index.page?

                        Today, 28.02.2016, I did download of app, to my registered mobile number, no promo code received, still able to enter the web site www.provogue.com/icicinetbanking, promo code was openly available there itself, used it & ordered for a watch priced at Rs 3499 at Rs 399, payment done by my ICICI Bank Credit Card

                        Then again without any activation also I was able to get in to the offer!!! anyone can avail this offer without doing anything!!! What’s special by the ICICI Bank???

                        Products offered by the Provogue under this gimmicks priced at Rs 1099 to 3499 offered for Rs 299 & 399

                        Nothing special these products are not even worth for Rs 200

                        I'm a 20 year old customer of the ICICI Bank, still ICICI Bank dared to make me a scapegoat of this stupid act of cheating

                        I want to know from ICICI Bank why you are associated with these kind of bogus gimmick offers to cheat us??? Immediately withdraw these cheating acts & demand justice to me to from this act of cheating

                        No need to say that I will not keep quite till the justice is done
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        All most all offers of ICICI Bank are similar & have motive of just cheating it's own valuable customers
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b3c) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          DBAJAJ
                          from Mumbai, Maharashtra
                          Feb 28, 2016
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                          Address: Ludhiana, Punjab, 141008

                          Dear Sir,

                          ICICI Bank has started a campaign for max purchase on debit card / credit card between (19th Oct to 12th Nov). Every day Highest Spender will win a car and every Hr highest spender win a LED TV and every minute spender will win a JBL Head phone. you can see also this offer at http://www.icicibank.com/Personal-Banking/offers/offer-detail.page?id=offer-mega...

                          I had registered my self for this campaign and i do transaction on 30th Oct-2015 on 17:06 for rs. 51282. Bank released winner list on 12th Jan-2016 and in JBL head phone list my card no., my transaction date and amount shows on Page No. 260 and row no. 3. as per ICICI bank T&C winner list to be published within 60 days from expire of this offer and prize will be distribute within 90 days from expire of this offer.

                          as per bank promise they will published winner list after 60 days[protected]-2015). but till date (106) days i have no receive any gift and no receive any communication from bank. I contact with bank 5 times and they agree as per list you are eligible for gift. but every time they postponed the reply date[protected] to[protected],[protected] to[protected],[protected] to[protected]. If i transact 1000 rs. from my credit card and i will pay after due date, bank charge me late fee, interest or other charges. Now as per bank's t&C 90 days and it will happen 106 days. who will be responsible.
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
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                            J
                            jharsha.shah
                            from Mumbai, Maharashtra
                            Feb 28, 2016
                            Resolved
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                            Resolved

                            Address: 411033

                            I came to withdraw cash in SBI atm in laxmitara market, dange chowk, thergaon. After giving all information when cash was about to come out atm machine stopped due to power off in the place and I didn't get the money. But my account got debited with the amount. Please look into this issue and do the needful.
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a352ak) in the subject line of your email. We will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              vishal922
                              from Gurgaon, Haryana
                              Feb 27, 2016
                              Resolved
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                              Resolved

                              Address: 122004

                              Respected Sir/Madam,

                              this is to bring to your kind knowledge that I, Dr Vishal Kumar SIngh, applied for a home loan from the ICICI bank and had never ever applied for any Credit card, but the ICICI bank themselves sent 2 credit card to me, without confirming from me. the said Credit cards have never been used by me even they have not been activated once. now they have started sending bills for the same which i have not even used. i spoke to their customer care executive and he directed me to write an email to the customer care, when i wrote a mail they ask me to speak to the customer care. sir they are just playing passing the parcel with me as they themselves have no idea about the same.
                              sir its just a humble request to look into the matter and please ask the to stop harressing their customer. and now they are threatening me with the CIBIL score.

                              the details of my complaint are in the trail mail
                              Service request numer at ICICI :[protected]
                              Credit card number:[protected]
                              ICICI bank RUBYX card
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Sir,

                              We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Dhananjay_Kulkarni
                                from Pune, Maharashtra
                                Feb 27, 2016
                                Resolved
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                                Address: 411052

                                Hi,

                                As i checked my ICICI account i came to know that there was deduction of 355 INR under the name of "SMAB Chgs JAN16+Stax44.96". This deduction was did without any intimation. So i want to know that why this happened? As there was no any such deduction before. Kindly look into this issue and refund the amount.
                                Contact mail:- [protected]@gmail.com
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Kulkarni,

                                We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  bhavesha
                                  from Palwal, Haryana
                                  Feb 27, 2016
                                  Resolved
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                                  Address: 122001

                                  I want copy of registry and try to coordinate with your lawer but he demand the money for the same kindly help me

                                  bhavesh
                                  [protected]
                                  Feb 27, 2016
                                  Complaint marked as Resolved 
                                  problem was still same pls help me for the solo ution.I have recevied the call and se says he will resolved very soon but no action will be taken by us.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    prashant kaushal
                                    from Delhi, Delhi
                                    Feb 27, 2016
                                    Resolved
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                                    Resolved

                                    Address: 177005
                                    Website: www.icicibank.com

                                    (I and my friends were about to buy i phone online..i saw an add for that on olx of company name:- FUTUREWORLD and deposited 32000 on her account but got nothing even site was fake the mobile no you can check my previous complaint regarding this, seller mob no:- [protected] seller bank account holder name :- SAMIKSHA BUTTAN ACCOUNT NUMBER:[protected]ICICI BANK gurgaon)
                                    i already filed a FIR regarding that company and icici bank account on 9/9/2015
                                    now the thing is that when i went there with police dsp they freezed that person's(samiksha buttan) account, first the DBM told me told me you will get your money after 20 day time interval they also provided me a complaint no (SR[protected] now they denying ...there is something around 25k in that persons account i want that money...help me what should i do
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We understand your concern and regret the inconvenience.

                                    We would request you to kindly share the details of the ad on [protected]@olx.in so that we can take appropriate action.


                                    Regards

                                    OLX India
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                                      A
                                      ashoksaxena
                                      from Gurgaon, Haryana
                                      Feb 27, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110018
                                      Website: www.icicibank.com

                                      I had applied for credit card vide application No. N[protected] on 29.12.15. On 14.01.16, I received a SMS that my application is under process. On 2001.16, I got a SMS that my credit card application has been approved and I will receive card within 10 days. After lapse of about one and half month I have not received my credit card. Please help me.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35016) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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