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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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S
slaltu
from Noida, Uttar Pradesh
Mar 2, 2016
Resolved
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Address: Kolkata, West Bengal

I am Rakesh chandra sahoo. 572.50 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-14) DP charges on 30/10/2014. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Sahoo,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    M
    manojkumaras0
    from Kuzhithurai, Tamil Nadu
    Mar 2, 2016
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    Address: Kanchipuram, Tamil Nadu, 600100

    ICICI bank has informed that my courier has been sent on 11/02/2016 through speed post, AWB number-EA[protected]IN.
    Till now i didnt receive the card.
    I didnt get any call from them.

    Am not able to find address/contact no. of Express IT Courier.

    kindly look in to this issue & confirm.

    Contact Number-[protected]
    SR number- SR[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Hi,

    I got a call from ICICI, they asked me to get the card from nearest branch.
    But when tracked the shipment of my card it was with nearest post office(Medavakam SO), they are not delivering it to me, since am not in room.

    16/02/2016 16:15:00 Medavakkam S.O Delivery Attempted: Door Locked-Intimation Served
    17/02/2016 15:56:00 Medavakkam S.O Delivery Attempted: Door Locked-Intimation Served

    Could you please ask them to deliver it to nearest ICICI banck (Sholinganallur, Chennai), so that i can get my card.

    Mobile Number: [protected]

    Thanks,
    Manoj.
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      S
      sourabhpriya
      from Gurgaon, Haryana
      Mar 2, 2016
      Resolved
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      Resolved

      Address: Gurdaspur, Punjab, 143521

      Dear,
      Someone has hacked my ICICI CreditCard Acnt, Today in the morning, he has made 5-6 transactions of more than 6000 rupees, After that my CC has blocked, Kindly, provide me the resolution of the same. Kindly check the transactions, who has made the transactions through your system, bcoz this shows that ur syatem is not secure, I will lounge the FIR against the Unknown Identity & to ICICI Bank, bcoz this is the case of CYBER Crime. This shows that how much our accounts are secure with you. Kindly Call me asap, I am in trouble.
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35ghn) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        ashishdixitmca
        from Bengaluru, Karnataka
        Mar 2, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560036

        HI,

        My outstanding amt was 12100 rupees something and after that I Made a payment for 3900 against a monthly statement but again it was showing 11500 rupees due amt why always it shows wrong amt I m fed up with this issue Please solve this issue as soon as possible .Because of this issues i m very depressed . And after login also I can able to see the my transaction details it is showing only what i spend and if I will calculate it is very less compare to wrong Out Standing amt I want to know that the reason why after I made a payment if credit limit increased then why Outstanding amt not updating why it is telling previous amt only .I m very depressed because of this issue Not even having dinner n all .Please solve otherwise I will take more action on this .

        MY Credit Card Number-[protected]
        ​Mobile Number-[protected]
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer, ,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Kanha Chhimpa
          from Ahmedabad, Gujarat
          Mar 1, 2016
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          Address: Jamnagar, Gujarat, 361006

          Dear sir
          I am using icici credit card and saving account.my credit card deducte 250 +
          Amount auto debit fee but pay my credit card bill timely pay debit 9feb 2016.Also credit cards loan debit my account 650+ but same day pay loan amount and also debit 278+ amount auto return fee. Total 1500+. Debited in one month. Please return my debit amount

          Kanha
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35eia) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          To icici bank

          i had applied for the cc several times but i get rejected all the time and the last time when i applied the executive and the bank people stated that it will get approved this time. But no it did not i have savings account with icici bank with lots of transactions and i had an fd linked cc which i cancelled due no proper response from the bank regarding the emi and other benefits.

          But this time i got a mail due to some reasons your cc is not been approved and after 4 days i have got a message stating that "dear customer your icici bank cc application no.[protected] is under process. The final final status will be communicated to you after 15 days:.

          Again immediately after that msg i receive another msg stating that your cc application is been rejected please do reapply after 6 months.

          Is that what an mnc bank does with customers. I want an clear cut justification on that and i want my application to be processed asap.

          Hope the needful will be done.

          Regards
          nawaz
          [protected]
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            D
            Dipesh 123
            from Shimla, Himachal Pradesh
            Mar 1, 2016
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            Address: 135001

            /Madam, I bring this credit card against my salary Account. When I take it your bank Executive told me that your credit card free from all charges. And bank also gave you 1500000/(fifteen lack) accidentals insurance with salary account. But recently I received mail from your side that joining fees is pending and should be deposit in time. Please clarify this card is free from all charges or not. Please solve my problem and reply soon. And please clear it this card is free from all charges or not.Dipesh Mahendru
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Mahendru,

            We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a35d43 in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Recently received call from your team. I am shock to there suggestions that you please close your card. What a suggestion.???? I even told there bank executive name also who give me wrong information. But they suggest close the card. What a service of leading bank of India.
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              S
              Somsi
              from Mumbai, Maharashtra
              Mar 1, 2016
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              Address: 400703
              Website: Icici

              I want to complain about credit cards being given without salary verification and limits from dated 2005
              My husband has got more than 5 cards in the time period of 2005 when his salary was not even 10000.
              And the card limits is more than 1 lakh
              How is a person given cards without cibill and salary verification to pay
              Now after 10 years the bank is harrasing us for payment
              According to the rules a bank can give only 1 card
              Then how did icici give
              And how can other banks give even after knowing it
              We want to end this
              And file complaints against the banks for not following rules and frauding people and then expecting them to pay
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35cnk) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Pathetic response
              Even after complaining a lady called me and explained about the policies
              Still before her 2nd call
              I'm getting threat calls to close the ac
              [protected]
              India from dis no
              And he says that consumers forum wale app jaise logo ko khada b nai kerenge
              Appki galti hai app ne card liya
              Company ki nahi
              Companies tho aise hi card deti thi verification k bina
              Appke family me ye hi sikhaya jata he logo ko gali dena or chori kerna
              App tho ek no k jhoti ho
              App ko icici se call b nai aya hoga
              App sub aise jhoot bolke ghumo
              Appne abi ek credit card or ek personal ac close kiya he ye b kerdo
              Ye policies ki hamare sath bath math kero
              Wo unko dekna chahiye tha card lene se pehele
              Woow such great stuff to hear
              Juz for the sake of completing ur goals ur executives followed my dad n gave him the cards without even checking that can he pay it
              I guess this forum is not taking it seriously on the daily threat calls we face as a family
              I don't understand how many families there must be closing such things because of so much harrasment
              N fyi we live in the same house for 20 years
              Now aday everyone changes there number for good plans given by sim card companies
              Stop telling this that he is hiding his identity
              What the hell ur bank does for so many years
              Waiting for us to misplace the settlement papers and come n haunt us again
              Rather visiting our house 8 years ago now u put up 1000 times interest and tell us to pay
              The guy called me n i asked the same question he tells me that abb bank kya apke khene pe chalegi app k ghar ayegi
              Kam dhanda nai he kya
              Dis guy was d same person who called me before also from the earlier no provided to the bank
              Thank u icici for calling us a jhutta
              N frauds but the fact is u r frauds
              Icici has given 2 credit cards 1 with the limit of 68000 and another with more than 1 lakh and a personal loan for more than 1 lakh in wich we have closed the 2 acs
              But now if icici doesn't 0 the 3rd ac we will put a complain in the court with the salary slips and the cards
              Please calculate how is a person getting 10000 salary can pay all the 3 amounts
              Was the bank sleeping
              How cum u didn't verify his cibil scores and salary details
              How is he supposed to pay so huge amount
              When according to the policies he can get only 1 card then how he got 2 and a personal loan
              Very worse service
              We are getting so abusive calls
              He's calling continuously bcoz we have placed this complain and abusing us by calling from other numbers
              He's shouting so badly on calls and telling to pay the amount
              [protected]
              Icici can't even track details even after giving 1 card number
              Dat has no rights to talk to us
              We thought to b calm
              We will take this to next level and file a complain
              In no way we are gonna pay this card
              Tell dat son of a to stop calling and harrasing us
              He's talking in such bad language with my small brother how dare he
              Juz bcoz he picked the call and my dad was not at home
              Dat chindi fellow is telling are ueda math bana wo uder hi rahega chal phone de
              people have u bought us and kept
              That u can talk rubbish
              Again my mom picked and he started shouting at her
              And then he's telling y r u talking I called in his number
              Just because my parents are calm people don't think u can screw them up
              Dude v r educated people
              And we know every rule to screw u
              Don't dare talk to my family that way again
              I got a call a day before from a executive stating that those days they gave several cards to 1 person
              Did you guys ask us before giving
              My mom still remembers she telling the person who cums to deliver cards that v won't accept it dont get it again
              But these guys went to his office and delivered it
              So when u did what u wanted y involve us in this now
              And talk rubbish to us
              Humlog ne uske baap ka nai khaya he jo uske faltu bathe sun k chup bete
              We will also reply u guys in the worst abusive manner from now
              U will get what u do
              Nobody dare talks to my family like that
              And when you knew about his salary still gave him the cards that means u didn't care so why now
              We are in no situation to pay the card
              Nor is he
              He is in a bad mental status
              Hence wont pick any calls
              The moment he gets calls from these people he falls in so much depression that he starts drinking so much to fall asleep
              He's health is worsing so much bcoz of this calls cause he knows he cannot pay
              There is so much problems already
              In this case he blackmails us about dying bcoz of this trouble in life
              Better known 1 thing clear anything happens to him
              It will be because o[censored] ICICI bank
              If he attemps suicide or has a heart attack then it is because of the way he is harrased to pay and the way ur executive speak
              We will file a complaint for his bad health today caused bcoz o[censored]r executive
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                N
                Nagesh321
                from Mumbai, Maharashtra
                Mar 1, 2016
                Resolved
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                Resolved

                Address: Sangli, Maharashtra, 416410
                Website: www.icicibank.com

                I Nagesh, yesterday i went to deposit money in ICICI bank but cashier not deposite money in my ICICI Bank account at Vishrambag Sangli Branch.He was saying that, I cant deposit money in saving account because for this purpose you need current account, He told me that from last six months rule has been changed. Only current account Holder can deposit money in his account. I requested him to deposit money second time he had recieved money saying henceforth i will not deposit money in saving account.
                Date of Event: 29 Feb 2016
                Cashier Name : Arun Patil
                First time 11:05 am and Second Time : 3:15 pm
                Branch Address : Sangli Miraj Road, Dr. Ashok Magdum Building, Vishrambag, Sangli, Maharashtra 416410
                When the rules was changed ???????
                Why not deposit money to saving account ??????
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                ICICI BANK is good but branch at vishrambag is very bad...
                Dear Sir,

                We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a35cko in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  gaurav_john
                  from Kolkata, West Bengal
                  Mar 1, 2016
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                  Address: Kolkata, West Bengal, 700032
                  Website: www.icicibank.com

                  The toll free number of the ICICI bank[protected] never works which force us to do the chargeable calls. This is totally a business tactic and should be brought to justice as soon as possible.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    P
                    prashant kumar bhardwaj
                    from New Delhi, Delhi
                    Mar 1, 2016
                    Resolved
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                    Address: New Delhi, Delhi, 110059
                    Website: icici bank

                    Sir i used an ICICI ATM at Vikah Nagar Futta Road, Mohan Garden in New Delhi with my SBI debit card on 29Feb2016. amount of rupees 5000 has been deducted from my account but i did not receive it.Receipt states "transaction is declined".I have not received any money.Please help me and revert my money.I am a student
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Bhardwaj,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35bsj) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      sameera sadiq
                      from Mumbai, Maharashtra
                      Feb 29, 2016
                      Resolved
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                      Resolved

                      Complaint against relationship manager

                      Address: Bangalore, Karnataka, 560045
                      Website: ICICI Relationship manager

                      Hi,
                      I am resident of bangalore HBR layout.I applied for personal loan as on 24 feb 2016 and got a approval call on 29 feb 2016 evening.Relationship manager named Amudha(Office:Hosur, Bommanhalli) asked to submitt me cancel cheque of my respective a/c for which I had to apply for cheque book and it takes 3working days to issue the cheque book.After I said that, initially she said my loan gets cancelled if I dont submitt by next day...
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                      S
                      Shrîkäñt Lïñgàm
                      from Mumbai, Maharashtra
                      Feb 29, 2016
                      Resolved
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                      Resolved

                      Website: infinity.icicibank.com/corp/AuthenticationController;jsessionid=0000FcH3-iIFNTJtIcfE1eQEPSO:R11c0gsk

                      Hi, I am having bank account in ICICI bank at Vashi, Maharashtra.
                      my account no. is[protected]
                      I was just checking my bank statement and got the shock
                      because my account has been debited by SMAB charges
                      NOV15+Stax65.25= Deducted amount-515.25 i don't have any mail
                      informing about this SMAB+SBC charges. I have no information from ICICI.
                      No call, no mail and no msg. Now that I understand that ICICI bank has not informed
                      me about changes of balance system and if charges deducted are not credited back
                      to my account. So kindly take my request as soon as early and refund my money.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Lingam,

                      We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        abhilasha.jain
                        from Bengaluru, Karnataka
                        Feb 29, 2016
                        Resolved
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                        Address: 560037

                        I have made a IMPS transaction(transaction ID :[protected] on 9th january 2016 which has not been credited to beneficiary account. (Punjab national bank)

                        I have mailed to customer care but havent received any reply.
                        I went to the bank and gave written application but the only information that i get is transaction is successful from our side.
                        I have checked the pass book of beneficiary bank account. The amount has not been credited.

                        Please help in getting my money back.

                        Regards,
                        Abhilasha jain
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Ms. Jain,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b3r) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          rajivd_1
                          from Chennai, Tamil Nadu
                          Feb 29, 2016
                          Resolved
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                          Address: Chennai, Tamil Nadu, 603103

                          Am having saving account in ICICI bank for last one year. In last few months i have made few fund transactions using ICICI mobile banking to another bank's account. Out of this 3 fund transactions were not credited to the beneficiary accounts. But got debited from my ICICI account. On repeated complaint regarding this, there was poor response from Branch office (Velachery - Chennai), Customer Support, Email complaints ([protected]@icicibank.com). I have lost my valuable time to get it solved. But till now there was no solution from bank.

                          My Account Details:-
                          Name : Rajiv Gandhi D,
                          Bank : ICICI, Ashok Nagar, Chennai
                          Acc Number:[protected]
                          IFSC Code: ICIC0000077

                          **********************************************
                          Transaction Details (Beneficiary Accounts) : -

                          Transaction - 1 :

                          Amount : 2, 000 INR
                          Ref. No :[protected]
                          Beneficiary Acc:[protected] ICICI (S.Selvamuthukkumaran)
                          Transaction Date: 22/11/2015
                          Mode: IMPS

                          Transaction - 2 :

                          Amount : 7, 500 INR
                          Ref. No :[protected]
                          Beneficiary Acc: [protected] - AXIS (D.RajivGandhi)
                          Transaction Date: 24/12/2015
                          Mode: IMPS

                          Transaction - 3 :

                          Amount :23, 000 INR
                          Ref. No :[protected]
                          Beneficiary Acc: [protected] - AXIS (D.RajivGandhi)
                          Transaction Date: 28/02/2016
                          Mode: IMPS
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            mkchoithani
                            Feb 29, 2016
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                            Resolved

                            Address: New Delhi, Delhi, 110001
                            Website: www.icicibank.com

                            Hello,

                            My Name is Manish Kumar Chauthani. I am holding a bank account with you. I wanted to enquire about a bank loan and was asked my photo and pan card. I was told that this is just the pre-approval of loan and I can start whenever I want.

                            I wanted a 20lac loan and without my approval and concent the loan was credited to my acocunt. I want this transaction to be reversed, else I will go to media and complaint forums.

                            I am really dissatisfied with this behaviour. I am working with a global MNC Atos and I will esclate this matter very heavily.

                            Please let me know why money was credited in my account without my concent and why you make fool to public that it is a pre-approval. I need the reply from you asap.

                            Thanks and Regards
                            Manish Kumar
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Kumar,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b9n) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              V
                              ven1234
                              from Bengaluru, Karnataka
                              Feb 29, 2016
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                              Address: Chennai, Tamil Nadu, 600080

                              Ambattur ICICI bank VIJI and Manager Vijesh are harassing me for the personal loan one of my colleague ( team emember) not paid.

                              which disturbing me to concentrate on my work.

                              Vijesh mobile no is +91 [protected]

                              Viji number is (she may be from agency)

                              +91 [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a35b9m) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shashankrc
                                from Thiruvananthapuram, Kerala
                                Feb 29, 2016
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh, 226022

                                Dear as per the scheme given by ICICI that I will get 20 percent more value in my card for travelling. I registered my card on dated 4 December 2015 at QAISARBAGH bus stop lucknow and a person who was authorised by them gave me a date of 18 jan 2016 to get my card.
                                Dear till date I have not received my card.
                                Name PRASHANT MISHRA
                                CANT [protected]
                                Address 4/809
                                Vikas nagar lucknow
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  avi18
                                  from Gurgaon, Haryana
                                  Feb 29, 2016
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                                  Address: Pune, Maharashtra, 411028
                                  Website: www.icicibank.com

                                  It is with reference to My ICICI Bank credit card number [protected] that I started using my card in April'15. Tried following up with customer care center to get the statement. But it was on 18th June'15, that I received the statement, in which the interest was already charged. I tried to get the waiver as there was no fault from my side about delay in payment, as bank neither sent me statement by courier nor by mail. I foolwed up with customer care executive like anything. Eventually I made the payment of transactions done, after one executive confirmed to me that interest would be waived off. Till 18th June'15, I did not received a mail nor the hard copy and to my shock on 18th June the statement that was generated had a interest amount of Rs 1042/-. I cleared off the dues against principal, but bank never resolved the issue of interest charges and now the whole amount has been accumulated to 6400/- for which bank is harrassing me by directly deducting from my icici savings account, freezing my savings account. It's really not expected from bank like ICICI.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    J
                                    jain3839
                                    from Delhi, Delhi
                                    Feb 28, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110006

                                    I hyave an a a/c in ur bank the name of sushil kumar jain and a/c no.[protected]. I have face some problem at the time atm(sadar bazar) widrawal on yestarday . I widrawalrs. 80, 000/ but i have received rs.79000/. Short fall 1000/ so plz credit in my current a/c of short amount.As soon as possible
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      VaibhavOoo
                                      from Srinagar, Jammu and Kashmir
                                      Feb 28, 2016
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                                      Address: Jalaun, Uttar Pradesh, 285001

                                      I applied fd on I mobile app icicibank and instant credit card and instantly they marked lien on my fd but denied me credit card by some lady who called arrogantly as if I am asking money from her now icici is not removing lien from my fd I want to close my fd now what can I do.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a358n6) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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