ICICI Bank Complaints & Reviews

ICICI Bank VISA Platinum Credit card. The payment of Rs. 61643 was due on 7th Jan 2016 but I could not make the payment on 7th Jan as I was touring in interior places and my mobile App was not working in 2G network and was showing errors. I made full payment of Rs. 61643 on 11th Jan 2016. But they have charged Interest of Rs. 2790.65, Late Payment fee Rs. 700, Service Tax of Rs. 101.50 and Rs. 404.64 total Rs. 3996.79. This is almost 6.5% of the total payment due. Which is irrational.
I have requested them to wave of this amount of Rs. 3996.79 but its not being done.
Please look into this and do the needful.

Regards,

satish Chati

Dear sir,

I am writing this form Goa, My complaint is on 20/2/16 I had mad a Debit card Purchase From “Baron showroom “ in 18 June road the amount was Rs 1184.00 .After swiping my card and entering the pin code the message came as decline and the cashier told me that the card is not working ( The transaction code - VPS/BARON/[protected]/0) .then I paid cash immediately the same time I got the massage immediately on my mobile as cash purchase made of the same amount .Then I had told the cashier that the money was deducted from my account .
The cashier told me that they have not received the money and within 8 working days the bank will credit back the money in my account she also told me that this is happening for lot of customers and they got the money back.
I had checked my account now and understand that the money is still not credited in my account .Please help me in getting this money back.

It seems someone has tried to misuse my credit card no.[protected] on 7th March for Rs 4400. I received a message that the payment has been declined due to wrong cvv no. I had not used my card on 7th march. it means someone was trying to misuse. . i would like to know where thi stransaction was being attempted. my email id [protected]@gmail.com unfortuately my mobile no. [protected] is not functioning well.

I have got an saving a/c[protected], with ICICI Bank, today I made a fund transfer of 2000/- in wrong a/c of Canera bank, details are below.

Amount - 2000/-
Reference I'd - [protected]
Beneficiari A/c no - [protected]
Canara Bank
Branch Itwari
ific no- CNRB0000305

Kindly do the needful to reverse this transaction.

Regards,
Ranjeet kumar

Hello sir,
my credit card no. is Platinum [protected] in which there is extra balance of 5335 rupees. I want to close my credit card account. For this purpose I went to Indore branch on 21.2.16. Branch people told me that I have to transfer my credit balance to saving account and this can be done by talking customer care. I called customer care but they told it is not possible. Now I am not able to understand how will i get my balance. Branch Indore and customercare are giving different different answers and don't want to solve my problem. By this way I am sorry to say that I am not satisfied by your bank serviceS.
please solve my problem. My phone no. Is [protected]

I am Kaustav Sarkar ICICI bank account number[protected] have an issue with Credit card. Before 2 months ago a bank executive called me for credit card. I told him if he arrange for a personal then I will take. He agreed & come with a loan person for signature in form both credit card & personal loan. After 2 days loan person called me & told that your loan application has rejected. Then I called to credit card person to cancel my Credit card application. He told me that not possible. After some days the credit card has reached in my office but I refused to take the card. Today I noticed that the bill generated for credit card Rs.227.86. Why the bill generated please clarify. Also take action with the Credit card person who from Kankurgachi branch.

Name: Kaustav Sarkar

Bank Account Number:[protected]

Contact Number: [protected]

Email ID: k.[protected]@gmail.com

Dear Sir/Madam,

This is Chaitanya Thammisetti, holding an ICICI saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without any communication in this regard. ICICI bank is simply debiting amount from my account. I get monthly statements, but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. Generally they take the average for a quarter to check the minimum balance but suddenly they changed without any information send to us (customers).

Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this.

16/02/2016 MABChgs-Jan16+STax 50.75 Dr. 400.75
11/02/2016 MABChgs-Dec15+STax 50.75 Dr. 400.75

Please take some action against this bank for not complying RBI standards / guidelines.
If they are unable to rectify this issue, I will discontinue relation with ICICI Bank.

Regards,
Chaitanya

I was the employee of icici bank from march 2007 to may 2007 with the following details. I have sent the form 10c & pf settlement form to the bank at icici mumbai, but it was returned as undelivered. I don't know where to contact as the phone numbers provided by them are only ringing.
My employee id was : 156515
Pf no : mh/18796/156515
Eps no : mh/18796/99920

Hi,

Recently i have brought CIBIL records where i have seen that Two records are submitted incorrectly.I am not belonging the these two records.
1. ICICI BANK shows its TWO-WHEELER LOAN LTDEL[protected]. It shows that it was issued on 2006. Sir, This is what I did not take this and I do not know the
when this was added to my CIBIL records. I Have informed to CIBIL to take this why it was added to my records. I received reply that ICICI BANK has denied to take out from the CIBIL. So I request you please help to remove as i am not belonging to this. I have not taken any loan from ICICI bank.

2. HSBC bank credit card.( CREDIT CARD [protected]) so CIBIL veryfiying this and they said they will take to verify.

I am not belonging of the above Loan an credit card.

Sir, I am very Fed-UP so please help on this. I can provide the what you require.

please get in touch with respective Banks

Hi,
Today i just check my account statement, i didnt withdraw money from icici bank, but in my account it is shwing 1500 deduced money from my account

23, Feb, 2016 NFS/CASH WDL/23-02-16 Dr. 1, 500.00

without my knwoledge

Dear Concern,
I had requested for cheque book on 23rd of february 2016 through your mobile banking([protected]) along with another request of e statement.Immediately I had received my e statement & was informed that I would receive my cheque book withing next 5 working days.
After 23rd February, I had been in touch with your mobile banking officers where they were communicating that I will be receiving the cheque books within next couple of days.
Finally two days back I have again raised a query through mail & now I have been confirmed that no such request has been taken from my end.
Due to the non availability of cheque books my client has rejected my financial requests from their end.
Kindly look into the same & expecting an immediate action from your end.

Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried calling 24hour Customer Care Center which is totally useless in this regard as no real person picks but a stupid automated system. It's been a week and i am not able to make online purchases/transactions. If my problem is not solved soon then i will be forced to close my ICICI a/c and post a gloomy review on how lame ICICI online services can be. Pathetic support ICICI.

Dear Sir,

I had applied for a credit card 20 days back, till today iam unable to know the status of the card, the representative from icici bank (Gorky Terrace Branch) Mr. Muchammad. Ferookh [protected], he is not picking my call even after several fake commitments. Kindly do the needful so that i can have atleast an update of the same.This much is expected from a prestigious bank like ICICI bank.

Regards
Shayan Banerjee
[protected]
[protected]@yahoo.com

From
Msr murthy
Credit card no. [protected]
Visakhapatnam, phone no. [protected]
Dear sir,
Subject: do justice
I msr murthy taken a credit card in the year 2001, due to lack of awareness or inability to maintain the card, i simply made a request to settle my account in the year 2006, after a long conversation of your bank personnel they finally directed me to pay 46, 185/-, then you will get a settlement to your postal address from chennai. So as per their direction i made a payment through union bank of india on 15/7/2006, cheque no.063953. Then i awaited for a long time, but i didn’t get any letter from your bank till the date .During this period i applied for housing loans & credit cards, but none of them approved, later i came to know that i am in the defaulters list, i was simply surprised, then i got a cibil report. Now i am requesting you to pls do favour in resolving this issue. And another information for my honesty: i have taken a loan from your bank an loan no. Is lpvpm[protected], so pls check my repayment track .Here with i am enclosing all of my documents for your pusual..Thanking you sir.

I redeemed my PayBack points 3596 against the product Nicer Dicer Multi-chopper. But I received damaged product and after complaining to them, I received another replacement. Unfortunately that replacement product also was damaged. Hence once again I complaint to PayBack and requested not to send another replacement. Instead of that, kindly refund my 3596 points back to my PayBack account.
It has started on 11th February'2016 and till date PayBack is only assuring of refund of points. PayBack on telephone conversation as well on emails mentioned last date to refund my points will be on or before 29th February'2016, but again there was telephone from PayBack and advsised me to wait till 03rd March'2016 as the final date. But again there was telephone from Payback on 2nd Mach'2016 and advised me to wait till 05March'2016 till 07:00pm . But nothing happened. I waited till 08:20pm and sent an email, but there was no acknowledgement till now.
Kindly assist me to get my points back. My PayBack service request no.10690495.
Attached latest email correspondence.
Payback telephone contact -[protected] or [protected]

Pleas send my icici bank credit card statement soft copy to my mail... and message alert to my mobile also.
mailid: eliyas.[protected]@gmail.com
ph no:[protected]
Card no:[protected]

Sir / mam
my salary account do not add in my profile and my salary last 6 month come in late
so please add my salary account no in my presonal detail
aslam khan
emp id c75018
pali rajasthan 306401
account no[protected]

Hi ICICI Team,

Your company representatives came to my company to open my Salary Account and offered me range of benefits. One of them was Metro Debit Card for which one time joining fees was told as 300 INR to which I agreed and applied for with the bank representative Deepak Verma. Now I came to know from my friend that there is an annual fees of 300 INR as well on the card which I found on the website also which was hidden from me.

I called by all your channels including Deepak Verma but no one is able to cancel the request although there is no intimation on my email and phone that the card has been applied. This really strange behaviour from a reputed bank. Please help cancel the card. I need not the card.

I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

Thanks & Regards,
priyanka kadam

I have taken a loan from pnb housing finance ltd and that cheque i deposited in icici bank on dt 2.3.2016.
but till today this cheque is not credited in my bank, but from pnb housing account that cheque has been debited on dated 3.3.2016
but after several call on customer care they are not giving proper response and home branch person not picking my phone
cheque detail as under :-
ch no 393872 dt 29.2.2016 pnb housing finance ltd
txn no of pnb is S58120377 dt 3.3.2016 of rs 245000/-
please resolve the matter. icici bank not giving proper response agst this matter