ICICI Bank Complaints & Reviews

Hello,

Hi i am sunil chorge (Application no:[protected] I had applied in icici bank for home loan and As per icici rules room documents was perfect and bank approved for the loan also took franklin charges and loan sanction charges from me. I had been told you can complete your registration but after completed registration now time is disbursement so bank saying your documents are not correct of property, if documents is not correct so why bank did say that You can complete registration. bank wasting my time from last three month and suddenly they said we can not give you loan so please look in to this i have really big problem.

and one stupid thing about icici bank

Mr. Dnyaneshwar dose not understand different between oc and cc, He has no any idea about property and this type people working for icici.


I hope ICICI Bank listens to this or else I am going to fight this with all my might and grit.

Hi,

I have an account with ICICI bank, SR Nagar branch Hyderabad which i took in September 2015. When i have taken my account i have not given any mobile number but given landline number details only.
After that i maintained minimum balance of 10000/-, but suddenly during october month they charged 11rs once and 5rs once and said as SMS charges but without mobile number registered and from then they started debiting my account with 400 rs each month saying the balance is below 10000/-, they were the one who charged for the service i dint took and they debited 1600 from my account. I want the charged amount back.

Please call me on 91-[protected] for the details of my account.

4 16/02/2016 MABChgs-Jan16+STax 50.75 Dr. 400.75
5 12/01/2016 MABChgs-Dec15+STax 50.75 Dr. 400.75
7 15/12/2015 MABChgs-Nov15+STax 50.75 Dr. 400.75
8 10/12/2015 MABChgs-Oct15+STax 50.75 Dr. 400.75
9 20/11/2015 SMSChgsnov15-dec15+Stax1.45 Dr. 11.45
10 30/10/2015 SMSChgOctober-2015+Stax.61 Dr. 5.00

I went to the branch and when i asked the manager responded with an abrupt answer that it would be charged even if you dont take.

Sir/Madam,

This is to lodge a complaint against ICICI Bank Car Loan Department for Loan [LADEL[protected]] who have illegally put the amount in my alternate savings account on lien for Car Loan outstanding. There were wrong facts communicated to me for putting the account on Lien and have also widrawn a sum of Amount Rs 11, 395.

I had Purchased a Hyundai Santro Car through Loan of amount (260, 500.00) dispersed on Date (10-Jan-03). I had issued the bank Advance Signed cheque for the same. The bank continued to deposit the Cheques for Clearing till on 07 October the bank presented cheque with no – 285461 which is showing as Bounced. This is a fake entry from the Loan Department as the account has always been adequately funded. I asked the bank to furnish proof the Insufficient funds or reasons for Cheque Bounce but the bank has not been able to furnish any details till now. Details below
15-Oct-07 09-Oct-07 Bounce Chq No.:285473 Bounced, No Account 5, 561.00 99, 611.00
07-Nov-07 07-Nov-07 EMI Due for Inst.58, Nov-07 5, 561.00 105, 172.00
07-Nov-07 07-Nov-07 Receipt Chq No.:285474 5, 561.00 99, 611.00
30-Nov-07 07-Nov-07 Additional Interest Due for Inst.58, Nov-07 85.00 99, 696.00
31-Dec-07 07-Nov-07 Additional Interest Due for Inst.58, Dec-07 115.00 99, 811.00
31-Jan-08 07-Nov-07 Additional Interest Due for Inst.58, Jan-08 111.00 99, 922.00
29-Feb-08 07-Nov-07 Additional Interest Due for Inst.58, Feb-08 104.00 100, 026.00
31-Mar-08 07-Nov-07 Additional Interest Due for Inst.58, Mar-08 119.00 100, 145.00
30-Apr-08 07-Nov-07 Additional Interest Due for Inst.58, Apr-08 107.00 100, 252.00
31-May-08 07-Nov-07 Additional Interest Due for Inst.58, May-08 115.00 100, 367.00
30-Jun-08 07-Nov-07 Additional Interest Due for Inst.58, Jun-08 108.00 100, 475.00
31-Jul-08 07-Nov-07 Additional Interest Due for Inst.58, Jul-08 115.00 100, 590.00
31-Aug-08 07-Nov-07 Additional Interest Due for Inst.58, Aug-08 111.00 100, 701.00
The bank has been illegally and unethically has been levying Cheque Bounce and Interest charges. All my effort to resolve the issue with the bank has been futile as the bank is keen to make money by levying false charges to exhort money.
I recently started receiving calls from Recovery Agency “Arms” from Mr. Rakesh and his associate employees. A division of Asset Reconstruction Company (India) Limited
E-Mail : rakesh.[protected]@arms.net.in, Landline no:[protected], Mobile: [protected]


The company Arms has been calling my no and my family numbers and have been abusive and threatening of dire consequences if the loan amount is not paid. They had gone to the extent of telling my wife that they will make sure she looses her Job as ICICI team will come to her office and make a ruckus in Office. They also called up my Wife company HR department and asked them to make payments for the Pending loan amount. They even called up and threatened my 7 year old son to ask the father to make the payments.
I asked the goons of ICICI that I am more than happy to make the pending payment of Amount 38, 926.76 (for Pending 7 Installments) but they would need to furnish correct reason of why the charges have been levied and issue me a No Objection Certificate and write a written letter for the same. I received a letter from ICICI that I am unable to pay the money which is not the case.
Letter from Bank
We refer to the discussion you had with our representative on Jan 25, 2016 during which, you had acknowledged that an amount of 122, 784.54 is due and payable to the Bank as also reflected in your last Loan account statement. You have represented to us that you are unable to pay the entire dues on account of your exceptional circumstances and have made a request to the Bank to consider in settling the dues in the Loan account at a sum lower than that mentioned in the statement of account. We would like to inform you that the Bank has considered your request on an exceptional basis and has agreed to settle the said dues at 40, 000.00/- [Forty Thousand Rupees].The settlement amount shall be paid by you on or before Jan 31, 2016 by cheque/cash/demand draft (payable locally) in favour of ICICI Bank Ltd., Loan Account LADEL[protected].


Please help me as this is putting me in real stress and threatening my family, members and source of Income.

Particularly look for answers to the following queries from my side:
1. Why wasn't I contacted about details regarding the case, during the case investigations at all?
2. Why was no letter issued from the bank and where have my cheques been all this while?
3. Why was I not informed about the one sided decision taken by the bank?
4. Why is my Family members being threatened and Abused including child of 7 years?
5. Why is the bank mentioning wrong reason when the probable mistake is on their end “they might have lost the cheques”

ICICI Bank Savings A/c No:[protected] Gurgaon

Please remove the lien on my saving's account at the earliest.

I request you to please contact ICICI bank and remove lien on my savings account.

Looking forward to an early and favorable action from your side.

Regards
Sumeet Ahuja

Iam a ICICI bank account holder. Recently, when I deposited some amount in my account for EMI, bank deducted some amount as they collected around 450 as charges for cash deposits. I was doing this for more than 7 years & did not face any problem. I also had a discussion with bank manager. He said they have changed their rules. I was very much humiliated. They say core banking & charging for deposits. What kind of service is this?

Regards,
Guru

Hi, I am having a salary bank account in ICICI Patna branch later my branch is converted into Delhi. and my account no. is[protected]. I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges from Nov'14 till date amounting total Rs.3, 000/= and the savings on my account has been NIL at present. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
please waiver the charges of approx Rs. 3, 000/=

I haven't subscribed to My Money service but still annual fee for MAR-15 to FEB-16 343.08 rupees got deducted. Customer Care people just keep on hold for 20 mints but no reply, I want my cash back asap.

I have calling from 22-feb-16, and the great services of ICICI bank is down for 3 days, with no care or repair in sight.

it takes 1.5 days to reach the moon, from earth

Money2india is service provided by icici bank for transferring money from abroad to india.but as claimed by them service is very poor more time is taken then time given by them.customer service is very poor and you have to spend lot of money on international call.please improve it.

Hello

I've been an ICICI customer over 8 years now, and I had relocated to USA a year back.
The phone number I had given for OTP is not there anymore. Now, I'm stuck with the funds in my account, as there's no phone which means no OTP. I really don't understand their security feature, I accept its an extra level security provided, but not at the expense of trouble to its international customers. Is there a way that OTP will be sent to my USA mobile? I spoke to the customer care and they said it could be done only if I go in person. Is there a way that it could be done online / over phone?

Regards
RaviKiran

SERVICE REQ NO. SR[protected]

Please be noted that:

1. I was already holding a credit card of your bank (HPCL card)
2. A couple of days earlier, your representative called me to replace my existing card with a life time free card
3. I accepted the offer only to hear that it will be a lifetime free card.
4. To utter astonishment, your bank has sent two credit cards, one of American express card, [protected] (lifetime free) and another of Coral card, [protected] (which is cargeable @ Rs1000/- per annum).
5. Tell me why the chrageable card has been sent to me, besided the free card?
6. I received the coral card before the Amex card, and thought that it is the your declaration and initiated transaction.
7. On seeing the card statement only, I realised that the Coral credit card is chargeable.
8. Clarify the above immediately.
9. Cancel all of the credit cards of your bank with immediate effect due to your fradulent services.
10. I am going to pay only the transacted amount of Rs 399/-, for this card statement.
11. Awaiting your reply.

Thanks & Regards,
Amitava Chatterjee
Dept. of Health & Family Welfare
Govt. of West Bengal.

My name is P.Jyothi holding icici a/c ends with 130*****1048, and credit card. I recently got a call from the bank regarding the personal loan. Even though I am not interested to take the loan I convinced to take bcoz of no processing fee and less interest. Immediately with n two days of time I got the amount. They charged processing fee, interest and also service tax. I was ok with that so I continued to pay monthly installments. Actually I don’t know how to pay the loan amount so for the first time I paid through IVR (via mobile) and I ask the customer care executive to activate the auto debit option. So By 22 nd of every month I need to pay the installment, so I have deposited 20000 rs in my savings account before 22nd only. But they dint debit the amount, moreover they charged 500 late fee, interest 908, st 131 and again st 72 /- .when I got to know the news immediately I paid the amount by 30th. For just 8 days should I need to bear it for their negligence activity?I cannot bear it so I just want to close all my accounts and want to continue with other bank.

Hi,

I have applied for credit card and I am not able to track the request status.

Please update me on status-

Application no-W[protected]
Mobile no- [protected]

I am your credit card holder of icici bank in India at Guwahati.My credit card no.is [protected] and[protected].I am not receiving the hard copy and soft copy of my credit card statement . please do the needful.My email id is [protected]@gmail.com.
Thanking you
Yours faithfully.
K K RABHA

I don't have his phone number. I got this call right after I was done speaking to an ICICI representative in relation to my credit card fraud transactions.The guy was claiming to be from ICICI bank and said he need my Aadhar and bank information for account related purposes. The guy was with local bihari accent so the moment he opened his mouth, I picked him and started asking questioning. From where and how do they operate this cell? Upon sensing that he has no chance with me he started using foul language and I hit him back with some English to which he hung up the call.

This call made me think where I would have given my phone number along with the bank name and I can't think of anything other than my bank papers. I'm not saying there is some agreement between my bank and those impostors out there but need to find out from where do they get our information.

My amt of 443 deducted twice as I enquire there Is single deduction in there settlement so plz check and refund my money to me
Name: saddam s
Contact no:[protected]

I had received credit card bill of icici with 2900+ interest amount as i am not agree with that amount,
i had called at least 5 times to connect the icici executive but she is unable to answer the reason of excess amount as she disconnect my call thrice.
i want to complaint on service of icici and wrong amount bill of my credit card.

kiran wagh
[protected]

Dear RBI,

My name is jeet singh My icici A/C No is[protected] and ifsc code is 0001825 Branch S.D.A Development Area c-18 safdarjung New Delhi 1100161 There is Rs.10, 000 Debit without withdraw My account on 08/ feb /2016 at 01:22pm. I was tying to withdraw rs 1000 on axis bank atm but i did not receive it and less rs 10, 000 immediate i did the complaint in icici customarcare for resolve it but after 07 days it has been...

Dear Sir,

This is too much harassment to a private company retired senior citizen having more than 61 yrs old and also a heart patient after surgery. Attaching copies of whatever records I am having in my hand as the proof for the onetime settlement of the credit card no.([protected]) as desired by you. As a law abiding citizen I had made this payment in 2008(vide cheque receipt enclosed see attachment) after getting a formal settlement letter from the bank(attached) thru its authorised collection agent and if there is any error in your records Please be get it corrected. Hence requests not to disturb my life in future. If any thing happens in my life then you will be the only responsible for it.

Thanks and regards.

N.P.Madhu Kumar.

I complaint against mr. KETAN SWARMALE ([protected]), who working in icici bank. maharashtra.
he added my personal number in icici customer care centre, because of that i received every day numerous number of calls for asking their loan status from delhi as well as out of delhi's states too. i already had spoken with him last one month before, but still problem is same.
please solve this poblem as soon as possible.

Hi, My name is Sachin Shetty & A/c no. is[protected]. I had opened a salary account in your bank 2 yrs ago. Last week i checked my mini statementI was debited Rs.515.25 twice for SMAB charges.
I was even not informed anything before or after the deduction of above said heavy SMAB charges and that too twice. This is really an unprofessional approach by ICICI bank. So i would request you to refund Rs.1030 to my A/c. So that i can consider to pursue my relations with ICICI bank