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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 903

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E
eswara rao jv
from Hyderabad, Telangana
Mar 21, 2015
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Address: Srikakulam, Andhra Pradesh

I applied for houseing loan in august mont but dont gave that loan...but the bank cut 3993 Rs in my account..that manager told me within one moth period those amount come in my account ...how many days to take...I want to apply this problem for cunsumer court...please reply... [protected]... eswara rao, salary account at srikakulam icici bank which is located at new bridge road...worst service at srikakulam...
ICICI Bank customer support has been notified about the posted complaint.
Dear Mr. Rao,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    dilipk76
    Mar 21, 2015
    Resolved
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    Dear Sir/Madam, This is Dilip Kumar, holding an ICICI saving b/a :[protected] at Waidhan Branch, M.P. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. ICICI bank is simply debiting amount from my account. I get monthly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. I do not have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer & quot; of The Banking Ombudsman Scheme 2006. Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this. My contact Number is [protected] and email id is [protected]@gmail.com. [protected] MABChgs-Aug14+ServTax 30.9 - 280.90 [protected] MABChgs-Jan15+STax 30.9 - 280.90 Please do the needful to return back my money. Regards, Dilip Kumar Icici bank Saving Bank A/C No.:[protected] Mob. No. [protected]
    Aug 7, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Kumar,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      V
      venkat0675
      from Malappuram, Kerala
      Mar 21, 2015
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      Address: Visakhapatnam, Andhra Pradesh

      RESPECTED SIR, MY NAME IS VENKATA S VANDRASI IAM HAVING THE DEBIT CARD WITH NUMBER [protected] AND MY ACCOUNT NUMBER IS[protected] MY REGISTERED MOBILE NUMBER IS [protected] WHEN IAM DOING A ONLINE TRANSACTION IT SHOWS YOUR CARD HAS BEEN BLOCKED FOR ONLINE TRANSACTIONS. CALL TO THE CUSTOMER CARE. SO KINDLY SOLVE MY PROBLEM OR ELSE AT LEAST TELL ME HOW TO SOLVE THIS. PLEASE RESPOND AS SOON AS POSSIBLE WITH REGARDS
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Vandrasi,

      We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        P
        PAVAN GAUTAM
        from Jaipur, Rajasthan
        Mar 21, 2015
        Resolved
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        Address: Bharatpur, Rajasthan

        Respected Sir / Madam, i Deposit Amount 20, 000/- on Date 19/03/2015 Total Available Balance 20, 006/- on yesterday i withdrawal 10000/- & then after withdrawal Remaining 10, 000/- Machine Time Out But Balance Deduction Massage on MY Mobile Phone but I cant Received Cash and A/c Avabile Balance 6 Only so Please Check & Refund Rs 10, 000/- (Ten Thousand Only) My Deatil is Given Blow Name PAVAN GAUTAM, BANK ICICI BANK Ltd. Branch Zohari Bazar Jaipur, A/c No[protected] Mobile No [protected] eMail ID pavan.[protected]@gmail.com
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Pavan,

        We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          C
          Chagan1411
          from Chennai, Tamil Nadu
          Mar 21, 2015
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          Address: Chennai, Tamil Nadu

          From M.Chaganlal Jhaver C/o.Jhaver Enterprises, 12/1, Vaidhyanathan Street, Sevenwells, Chennai - 1. Dear Sir, Ref: My Card No. [protected]. With reference to the above card no, I am not getting credit card statement properly through courier. Last I have received statement for Oct to Nov'14 and I paid cheque for Rs.5323.92 vide Ch.No.085643 / 05.12.2014. So, Please send statement up to date. In that situation, I can not able to send the payment on time to time.On 20.02.2015 - I paid cheque for Rs.8500/- (Ch.No. 118047 / 20.02.2015) it was passed in our bank on 23.02.2015. In future, please send my credit card statement through post and mail. My mail id is [protected]@yahoo.com. So, please understand my situation and do the needful.
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Jhaver,

          We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            srikanta kumar samal
            from Bengaluru, Karnataka
            Mar 21, 2015
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            Sir, I have honour to inform you that i have been a satisfied costumer of your bank since last six years without any problem. But there are some fraud deduction of money in name of paytm is happening in this month. Where as i have never been used paytm for any purpose. So i request necessary probe from you towards my problem so that i can continue to use ur banking facilitities. Name- Srikanta kumar samal A/c no.[protected] Email id - srikant.[protected]@gmail.com Mob no. - [protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Kumar,

            We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              G
              gulabsingh1953
              from Delhi, Delhi
              Mar 20, 2015
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              Address: Faridabad, Haryana

              Sir, This is for your information pls that i have used my debit card # [protected], at ATM ID 0457 near saran chowk dabua colony NIT faridabad 121001. I insert the command to withdrawal of 10000/- Rs. Cash was not dispensed but total amount was debited from My a/c #[protected]. I have filed two complain regarding this in ICICI bank customer care my complain ID is SR[protected] / SR[protected] but no action was taken upon this. you are requested to pls help me in this regards & arrange to credit the amount in my account. with regards Gulab singh [protected] [protected]@nawgears.com
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Singh,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                Dhinesh Swaminathan
                from Ernakulam, Kerala
                Mar 20, 2015
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                Address: Chennai, Tamil Nadu

                Dear. Sir/Madam,


                We have sent the below NEFT transaction to your esteemed Bank on 10/3/15 with UTR no: FFTT[protected]. But the account number provided was wrong. The remitter exchange house has issued an amendment request to correct the account number as[protected] instead of[protected].


                Kindly give credit to the correct account number if possible or else return the funds back to the remitter (Al Hamed Exchange, A/c no: [protected] with IFSC code FDRL0009997 ) under intimation to us.


                Details of the original transaction are given below.


                Trans Id[protected]


                file id -728788


                Sender name - AL HAMED EXCHANGE


                Sender Ref no - [protected]


                NEFT UTR - FFTT[protected]


                Tran date[protected]


                Amount - 70514.000


                IFSC - ICIC0000519


                BEN AC[protected]


                Ben Name - DHINESH SWAMINATHAN - SHOLINGANALLUR BRANCH - -


                Status Code- NEFT_BANK_ACK

                Kindly do the needful..


                Yours faithfully,

                Dhinesh Swaminathan
                ICICI Bank customer support has been notified about the posted complaint.
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                  Y
                  yateshc
                  from Delhi, Delhi
                  Mar 20, 2015
                  Resolved
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                  Resolved

                  Hi, I am Yatesh Chauhan. I have been applied for Credit card last 2 months ago but still i didn't received any document regarding that and today I got credit card bill which is ICICI bank has generated. So please try to resolved it shortly.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Chauhan,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0aqgw) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Ashishgpt
                    from Mumbai, Maharashtra
                    Mar 20, 2015
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                    Address: Mumbai City, Maharashtra

                    Respected sir, My self Ashish Ramji Gupta.my credit card application no. Is[protected]. And my courier no. Is AWB [protected]. I had gone to blue dart courier office they said because of incomplete address we are unable to process. They suggested me to contact to customer Care. My complete address is Bldg no.11, room no.10, MMRDA Milind nagar, JV Link road, Powai mumbai-400072 Contact no.[protected] Kindly grand my recommendation as it is my urgent need. Thank you,
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Gupta,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      V
                      vijay_jadhav1985
                      from Pune, Maharashtra
                      Mar 20, 2015
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Hi, My name is Vijay and my card number is [protected]. I have been using this card for 2 years. I got charged the late payment fees on my credit card and my card was blocked yesterday. The payment was missed due to following reasons caused due to bad service from ICICI 1. I did not receive the payment due date reminder alert as I have been during last month. The due date reminder message I received on my mobile was from 'MH-155555' and had credit card number ending with 7003 (this is old card number deactivated one year back) hence I considered it as Spam. 2. I tried to log into ICICI E-statement facility but noted that it was discontinued. I never got notification email of discontinuation of this service. 3. To check the credit card statement online, one needs the User ID. I never received the User ID from ICICI. I talked to customer service and he responded to me that always old credit card number is used in communication which does not make sense to me. He also confirmed that User ID is provided by customer service if customer calls which is ridiculous. I need late payment fees to be waived.Thanks, Vijay Jadhav
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Jadhav,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Amal Sanjai
                        from Gurgaon, Haryana
                        Mar 19, 2015
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                        Address: Coimbatore, Tamil Nadu

                        I haven't received proper response from icici credit card customer care. I complainted I have not received otp on time. They said now i will send to ur mobile number. I asking for clarification about why it was not coming and i was facing this problem last several month they dont even bother and they said now i will send to ur mobile number. When next time problem comes again i have to call back to customer care Now also i tried customer care 4 times and they put my number in automatic call back. I will never give request but now almost 45min gone they never call back to me.what kind of service provided by icici. Its really worst
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Sanjai,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0aon1) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Z
                          zarif
                          Mar 19, 2015
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                          Address: New Delhi, Delhi

                          Hello, I have submitted application online via [protected]@formzero.in and made payment through ICICI bank. I could not select in lucky draw but still I did not receive my refund amount. I have sent several emails to [protected]@formzero.in but there is no intimation about the refund from ICICI Bank as well as DDA till date. Please take the needful action urgently. Application # 6004824 Name –MOHAMMED ZARIF Email: [protected]@rediffmail.com
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                            M
                            msubashin
                            from Pune, Maharashtra
                            Mar 19, 2015
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                            Address: Khordha, Odisha

                            Dear Sir, My self Sri Subash Chandra Mishra having Account in your Bank since last 15 years plus.(A/C No[protected]. Recently with the request from your side I have applied for the ICICI Credit card. Now it is more than Two months gone, but not received the Credit card nor any information regarding the status of the same. Request you to please confirm about the status. Thanking you. With Regards Subash chandra Mishra Mobile - [protected]
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                              I
                              info_manish
                              from Chennai, Tamil Nadu
                              Mar 19, 2015
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                              Address: New Delhi, Delhi

                              Dear sir, I Manish Kumar, holding credit card of your bank since a long time, having credit card no.-[protected]. I received my credit card statement for the month of Dec.2014 late, so I make the payment on 26.12.2014. After that in each bill (Jan.15, Feb.15 and Mar.15) you are charging late payment charge/ interest /service tax. When I talk to your customer care regarding this matter, he replied that we have dispatched on time, when I ask to produce my receiving, he replied that I (Manish) self contact to courier person. But I am not able to contact to your courier person, because I have not nominated that courier co. and I am not paying them for their service. I am attaching the scan copy of bill for three month (Jan.15, Feb.15 and Mar.15) for your reference. So, being a long relationship I request you to please reverse the late payment charge / interest /service tax. With Regards, Manish Kumar [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Mr. Kumar,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                ashok vijay
                                from Maham, Haryana
                                Mar 19, 2015
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                                ICICI BANK MY SB A/C NO[protected] DEBIT TRANCTION ON 10 MAR 15AT 11.32 PM BY VISA DEBIT CARD WITOUT ANY PASS WORD DISCOLE RRS 4418.48+6043.23+5068.36 TOTAL RS 15530.07 .IN FAVOUR VIN/ ICBC, I SUBMIT COMPLANT AT ICICI BANK PHONE COMPLANT SELLAT 6.35AM ON 11 MAR 15 & RAISED BANK SR NO[protected]. I REQUEST ICICI BANK ALL CHANEL LINE BRANCH, COMPLANT SELL LEVAL 1, ALL BANK COMPLANT OFFICER& HEAD SERVICE MANAGER, MD, BY TELPHONE & EMAIL REULARLY BUT HE ANSHER ME COMPALLNT IN FRUAD DEPT ICICI BANK IVESTGATE ALL MATER BUT NOT CREDIT MY SB A/C OR NOT WRITEEN REPLY ME . PLEASE HELP ME & BALANCE CREDIT MY A/C TH BANK ASHOK KUMAR VIJAYVERGIYA CITY- KEKRI DIST AJMER (RAJ)PIN 305404 MOB NO [protected] EMIAL ADD- [protected]@rediffmail.com
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  M
                                  muneera begum
                                  from Mumbai, Maharashtra
                                  Mar 19, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  Thers have been five unauthorised transactions from my account worth Rs 10, 703. I had raised a dispute with icici bank but within a week span of time they have cancelled my dispute without providing proper explanation. This is a huge amount, i have also raised a complaint at cyber crime police station.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a0ame3 in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    BHANWAR SHARMA
                                    from Surat, Gujarat
                                    Mar 19, 2015
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                                    Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

                                    Dear sir, i am a regular customer of icici bank, from last more then 5 years.And i never face problem to contact with customer care wealth managment department but from last 3 months i am not able to contact in customer care . plz try to resolve my problem as soon as. plz give me a call back from my wealth managment officer.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Mr. Sharma,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0albv) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      milululu
                                      from Bhubaneshwar, Odisha
                                      Mar 18, 2015
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                                      I have two ICICI safety bonds march 1999 in the name of my son SWARAJ DAS ADHIKARI u/g SIPRA DASH having bondholder no[protected]certificate nos. 4780 & 4781) and the deemed date of allotment is 28.04.1999.I want to know the status of my investment as I have not received any kind of communication from ICICI LTD in the interim perod.and the agent through whom it was done is out of reach and has stopped all form of contact from us. My name: SATYASUNDAR DAS ADHIKARI wife name: SIPRA DASH My Email: [protected]@rediffmail.com Phone : [protected] I will be grateful to you for your help. Thanking you
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Rohit Adobe
                                        from Bengaluru, Karnataka
                                        Mar 18, 2015
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                                        Address: Bangalore, Karnataka

                                        Hi, My name is Rohit Tailor. I have a Salary account in ICICI Bank. I am employee of Adobe Systems and as per Employee Stock Purchase Plan sold out my shares using my account in Etrade. To initiate Wire transfer from Etrade to ICICI bank I called ICICI NRI customer care and they informed me to use JP Morgan Chase Bank swift code. Which i did and my wire transaction was failed and $40 charge deducted from my account. Second time I requested to ICICI NRI Customer care and they provided some additional details. I initiated wire transfer and again it was failed and $40 charge deducted. Etrade account customer services told me to check wire instructions and that I confirmed two times with ICICI NRI customer care but both time transactions failed. Since 2 months I am requesting ICICI NRI customer care to check what's wrong with the instructions and provide me correct details. I provided all information they need but they are not helping me to check what's wrong with the instructions they provided. ICICI customer service is pathetic and I am very disappointed because they are not properly responding to my queries and not helping me to check details. $80 charge deducted because of wrong instructions and now they are not giving response of my email. I am now planning to switch to other bank account who can provide proper services. ICICI customer service is really bad for me.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        I am having the exact same problem with ICICI Bank. I filled in the details for wire transfer in etrade only after speaking to the ICICI customer care and ensuring that the details are right. But, the wire transfer has failed twice and as a result I have lost nearly 80$.
                                        Now, I am still wondering how to get my money transferred to my account in India.
                                        ICICI customer care is pathetic. Looks like money transfer never works with ICICI.
                                        ICICI Bank Customer Care's response, Nov 17, 2016
                                        Verified Support
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0ajor_aaaa) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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