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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 903

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R
Richa1988
Mar 22, 2015
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Address: New Delhi, Delhi

Dear team, We have applied for Dda housing scheme 2014 Application no is 6009039 but refund not received yet. All other banks have already released the money so why icici is keeping our money for so long ???? Contact details Sandeep goel [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    Parveshjl
    from Ludhiana, Punjab
    Mar 22, 2015
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    Address: New Delhi, Delhi

    Sir I have applied for dda flats scheme 2014.DDA has sent the refund money to ICICI BANK Green Park ext New Delhi on 18th December. But they didn't provide the refund money to customers. I have visited the branch Green park ext New Delhi on 15th January but staff said they have sent your cheque via currier. Now they have no responsibility. And don't provide me the address of currier. I have search on net and found that cheque has returned to bank on 12th January. I have filled a complaint to ICICI BANK. But they didn't provide me the refund money. I have made request them to give me the refund money via NEFT. As they have already My account no. IFSC code. Then they can easily give me the refund money via NEFT. But they didn't provide me the refund money. After repeated request they give me the refund money on 18th February 2015. Now I demand for Interest @ 24 percentage p.a of the time they retain my money. But they refused to give me the interest. Kindly help sir. Parvesh Kumar mob [protected] My Dda application no is 6015935.
    ICICI Bank customer support has been notified about the posted complaint.
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      E
      eswara rao jv
      from Hyderabad, Telangana
      Mar 21, 2015
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      Address: Srikakulam, Andhra Pradesh

      I applied for houseing loan in august mont but dont gave that loan...but the bank cut 3993 Rs in my account..that manager told me within one moth period those amount come in my account ...how many days to take...I want to apply this problem for cunsumer court...please reply... [protected]... eswara rao, salary account at srikakulam icici bank which is located at new bridge road...worst service at srikakulam...
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Rao,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        D
        dilipk76
        Mar 21, 2015
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        Dear Sir/Madam, This is Dilip Kumar, holding an ICICI saving b/a :[protected] at Waidhan Branch, M.P. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. ICICI bank is simply debiting amount from my account. I get monthly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. I do not have any mail informing about this SMAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer & quot; of The Banking Ombudsman Scheme 2006. Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this. My contact Number is [protected] and email id is [protected]@gmail.com. [protected] MABChgs-Aug14+ServTax 30.9 - 280.90 [protected] MABChgs-Jan15+STax 30.9 - 280.90 Please do the needful to return back my money. Regards, Dilip Kumar Icici bank Saving Bank A/C No.:[protected] Mob. No. [protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Kumar,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          V
          venkat0675
          from Malappuram, Kerala
          Mar 21, 2015
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          Address: Visakhapatnam, Andhra Pradesh

          RESPECTED SIR, MY NAME IS VENKATA S VANDRASI IAM HAVING THE DEBIT CARD WITH NUMBER [protected] AND MY ACCOUNT NUMBER IS[protected] MY REGISTERED MOBILE NUMBER IS [protected] WHEN IAM DOING A ONLINE TRANSACTION IT SHOWS YOUR CARD HAS BEEN BLOCKED FOR ONLINE TRANSACTIONS. CALL TO THE CUSTOMER CARE. SO KINDLY SOLVE MY PROBLEM OR ELSE AT LEAST TELL ME HOW TO SOLVE THIS. PLEASE RESPOND AS SOON AS POSSIBLE WITH REGARDS
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Vandrasi,

          We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            P
            PAVAN GAUTAM
            from Jaipur, Rajasthan
            Mar 21, 2015
            Resolved
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            Address: Bharatpur, Rajasthan

            Respected Sir / Madam, i Deposit Amount 20, 000/- on Date 19/03/2015 Total Available Balance 20, 006/- on yesterday i withdrawal 10000/- & then after withdrawal Remaining 10, 000/- Machine Time Out But Balance Deduction Massage on MY Mobile Phone but I cant Received Cash and A/c Avabile Balance 6 Only so Please Check & Refund Rs 10, 000/- (Ten Thousand Only) My Deatil is Given Blow Name PAVAN GAUTAM, BANK ICICI BANK Ltd. Branch Zohari Bazar Jaipur, A/c No[protected] Mobile No [protected] eMail ID pavan.[protected]@gmail.com
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Pavan,

            We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              C
              Chagan1411
              from Chennai, Tamil Nadu
              Mar 21, 2015
              Resolved
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              Address: Chennai, Tamil Nadu

              From M.Chaganlal Jhaver C/o.Jhaver Enterprises, 12/1, Vaidhyanathan Street, Sevenwells, Chennai - 1. Dear Sir, Ref: My Card No. [protected]. With reference to the above card no, I am not getting credit card statement properly through courier. Last I have received statement for Oct to Nov'14 and I paid cheque for Rs.5323.92 vide Ch.No.085643 / 05.12.2014. So, Please send statement up to date. In that situation, I can not able to send the payment on time to time.On 20.02.2015 - I paid cheque for Rs.8500/- (Ch.No. 118047 / 20.02.2015) it was passed in our bank on 23.02.2015. In future, please send my credit card statement through post and mail. My mail id is [protected]@yahoo.com. So, please understand my situation and do the needful.
              Aug 7, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Mr. Jhaver,

              We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                srikanta kumar samal
                from Bengaluru, Karnataka
                Mar 21, 2015
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                Sir, I have honour to inform you that i have been a satisfied costumer of your bank since last six years without any problem. But there are some fraud deduction of money in name of paytm is happening in this month. Where as i have never been used paytm for any purpose. So i request necessary probe from you towards my problem so that i can continue to use ur banking facilitities. Name- Srikanta kumar samal A/c no.[protected] Email id - srikant.[protected]@gmail.com Mob no. - [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Mr. Kumar,

                We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  gulabsingh1953
                  from Delhi, Delhi
                  Mar 20, 2015
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                  Address: Faridabad, Haryana

                  Sir, This is for your information pls that i have used my debit card # [protected], at ATM ID 0457 near saran chowk dabua colony NIT faridabad 121001. I insert the command to withdrawal of 10000/- Rs. Cash was not dispensed but total amount was debited from My a/c #[protected]. I have filed two complain regarding this in ICICI bank customer care my complain ID is SR[protected] / SR[protected] but no action was taken upon this. you are requested to pls help me in this regards & arrange to credit the amount in my account. with regards Gulab singh [protected] [protected]@nawgears.com
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Singh,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Dhinesh Swaminathan
                    from Ernakulam, Kerala
                    Mar 20, 2015
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                    Address: Chennai, Tamil Nadu

                    Dear. Sir/Madam,


                    We have sent the below NEFT transaction to your esteemed Bank on 10/3/15 with UTR no: FFTT[protected]. But the account number provided was wrong. The remitter exchange house has issued an amendment request to correct the account number as[protected] instead of[protected].


                    Kindly give credit to the correct account number if possible or else return the funds back to the remitter (Al Hamed Exchange, A/c no: [protected] with IFSC code FDRL0009997 ) under intimation to us.


                    Details of the original transaction are given below.


                    Trans Id[protected]


                    file id -728788


                    Sender name - AL HAMED EXCHANGE


                    Sender Ref no - [protected]


                    NEFT UTR - FFTT[protected]


                    Tran date[protected]


                    Amount - 70514.000


                    IFSC - ICIC0000519


                    BEN AC[protected]


                    Ben Name - DHINESH SWAMINATHAN - SHOLINGANALLUR BRANCH - -


                    Status Code- NEFT_BANK_ACK

                    Kindly do the needful..


                    Yours faithfully,

                    Dhinesh Swaminathan
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Y
                      yateshc
                      from Delhi, Delhi
                      Mar 20, 2015
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                      Resolved

                      Hi, I am Yatesh Chauhan. I have been applied for Credit card last 2 months ago but still i didn't received any document regarding that and today I got credit card bill which is ICICI bank has generated. So please try to resolved it shortly.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Chauhan,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0aqgw) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Ashishgpt
                        from Mumbai, Maharashtra
                        Mar 20, 2015
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                        Address: Mumbai City, Maharashtra

                        Respected sir, My self Ashish Ramji Gupta.my credit card application no. Is[protected]. And my courier no. Is AWB [protected]. I had gone to blue dart courier office they said because of incomplete address we are unable to process. They suggested me to contact to customer Care. My complete address is Bldg no.11, room no.10, MMRDA Milind nagar, JV Link road, Powai mumbai-400072 Contact no.[protected] Kindly grand my recommendation as it is my urgent need. Thank you,
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Gupta,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          vijay_jadhav1985
                          from Pune, Maharashtra
                          Mar 20, 2015
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Hi, My name is Vijay and my card number is [protected]. I have been using this card for 2 years. I got charged the late payment fees on my credit card and my card was blocked yesterday. The payment was missed due to following reasons caused due to bad service from ICICI 1. I did not receive the payment due date reminder alert as I have been during last month. The due date reminder message I received on my mobile was from 'MH-155555' and had credit card number ending with 7003 (this is old card number deactivated one year back) hence I considered it as Spam. 2. I tried to log into ICICI E-statement facility but noted that it was discontinued. I never got notification email of discontinuation of this service. 3. To check the credit card statement online, one needs the User ID. I never received the User ID from ICICI. I talked to customer service and he responded to me that always old credit card number is used in communication which does not make sense to me. He also confirmed that User ID is provided by customer service if customer calls which is ridiculous. I need late payment fees to be waived.Thanks, Vijay Jadhav
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Jadhav,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Amal Sanjai
                            from Gurgaon, Haryana
                            Mar 19, 2015
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                            Address: Coimbatore, Tamil Nadu

                            I haven't received proper response from icici credit card customer care. I complainted I have not received otp on time. They said now i will send to ur mobile number. I asking for clarification about why it was not coming and i was facing this problem last several month they dont even bother and they said now i will send to ur mobile number. When next time problem comes again i have to call back to customer care Now also i tried customer care 4 times and they put my number in automatic call back. I will never give request but now almost 45min gone they never call back to me.what kind of service provided by icici. Its really worst
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Sanjai,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0aon1) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Z
                              zarif
                              Mar 19, 2015
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                              Address: New Delhi, Delhi

                              Hello, I have submitted application online via [protected]@formzero.in and made payment through ICICI bank. I could not select in lucky draw but still I did not receive my refund amount. I have sent several emails to [protected]@formzero.in but there is no intimation about the refund from ICICI Bank as well as DDA till date. Please take the needful action urgently. Application # 6004824 Name –MOHAMMED ZARIF Email: [protected]@rediffmail.com
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                                M
                                msubashin
                                from Pune, Maharashtra
                                Mar 19, 2015
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                                Address: Khordha, Odisha

                                Dear Sir, My self Sri Subash Chandra Mishra having Account in your Bank since last 15 years plus.(A/C No[protected]. Recently with the request from your side I have applied for the ICICI Credit card. Now it is more than Two months gone, but not received the Credit card nor any information regarding the status of the same. Request you to please confirm about the status. Thanking you. With Regards Subash chandra Mishra Mobile - [protected]
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                                  I
                                  info_manish
                                  from Chennai, Tamil Nadu
                                  Mar 19, 2015
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                                  Address: New Delhi, Delhi

                                  Dear sir, I Manish Kumar, holding credit card of your bank since a long time, having credit card no.-[protected]. I received my credit card statement for the month of Dec.2014 late, so I make the payment on 26.12.2014. After that in each bill (Jan.15, Feb.15 and Mar.15) you are charging late payment charge/ interest /service tax. When I talk to your customer care regarding this matter, he replied that we have dispatched on time, when I ask to produce my receiving, he replied that I (Manish) self contact to courier person. But I am not able to contact to your courier person, because I have not nominated that courier co. and I am not paying them for their service. I am attaching the scan copy of bill for three month (Jan.15, Feb.15 and Mar.15) for your reference. So, being a long relationship I request you to please reverse the late payment charge / interest /service tax. With Regards, Manish Kumar [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Kumar,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    ashok vijay
                                    from Maham, Haryana
                                    Mar 19, 2015
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                                    ICICI BANK MY SB A/C NO[protected] DEBIT TRANCTION ON 10 MAR 15AT 11.32 PM BY VISA DEBIT CARD WITOUT ANY PASS WORD DISCOLE RRS 4418.48+6043.23+5068.36 TOTAL RS 15530.07 .IN FAVOUR VIN/ ICBC, I SUBMIT COMPLANT AT ICICI BANK PHONE COMPLANT SELLAT 6.35AM ON 11 MAR 15 & RAISED BANK SR NO[protected]. I REQUEST ICICI BANK ALL CHANEL LINE BRANCH, COMPLANT SELL LEVAL 1, ALL BANK COMPLANT OFFICER& HEAD SERVICE MANAGER, MD, BY TELPHONE & EMAIL REULARLY BUT HE ANSHER ME COMPALLNT IN FRUAD DEPT ICICI BANK IVESTGATE ALL MATER BUT NOT CREDIT MY SB A/C OR NOT WRITEEN REPLY ME . PLEASE HELP ME & BALANCE CREDIT MY A/C TH BANK ASHOK KUMAR VIJAYVERGIYA CITY- KEKRI DIST AJMER (RAJ)PIN 305404 MOB NO [protected] EMIAL ADD- [protected]@rediffmail.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      muneera begum
                                      from Mumbai, Maharashtra
                                      Mar 19, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      Thers have been five unauthorised transactions from my account worth Rs 10, 703. I had raised a dispute with icici bank but within a week span of time they have cancelled my dispute without providing proper explanation. This is a huge amount, i have also raised a complaint at cyber crime police station.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a0ame3 in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        BHANWAR SHARMA
                                        from Surat, Gujarat
                                        Mar 19, 2015
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                                        Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

                                        Dear sir, i am a regular customer of icici bank, from last more then 5 years.And i never face problem to contact with customer care wealth managment department but from last 3 months i am not able to contact in customer care . plz try to resolve my problem as soon as. plz give me a call back from my wealth managment officer.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Mr. Sharma,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0albv) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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