ICICI Bank Complaints & Reviews

Dear Sir, I have been using ICICI bank account for several years. On 25.01.2015, at 11 30 AM(approximately) in morning someone has made fraudulent transactions using my debit card. Although, I have my debit card with me but still it is used for 7 transactions of Rs 3266.18 and 3 transactions of Rs. 4355.15 online. Total amount is about Rs 35928.71. These transactions are dated 27.01.2015 when I checked the details from bank and net banking. I contacted customer care immediately and informed them of these transactions but still I was given no support from the bank. Whenever any transaction happens customer gets mail where it is clearly mentioned if this is not done by you immediately contact customer care. But what is the use if they do not take any action. Also, as the transactions were dated 27.01.2015 so, if bank had supported me this amount could have been reversed although I immediately and contacted customer care and registered complaint. All these transactions were done within 2-3 minutes. I am really annoyed with the security of ICICI bank account. I want reverse payment of all these transactions from ICICI bank whose description says it was done to some merchant named MIN/WARLORDS. Such crminals should be penalized as they are serious threat to our nation. It was impossible because the card was with me all the time & I still have the card with me. I submitted all the required CDF form and police complaint copy on 26.01.2015 but still I received call from customer care on 27.01.2015 asking to send documents. They are so much careless that they don’t even know whether I have sent the documents or not. Although they knew as I clearly that transactions were dated 27.01.2015 but still they responded lately and because of them I am suffering. I have master debit card issued from ICICI bank. I have already lodged complaint in Cyber Crime Cell for the same. Also, these transactions are done in a foreign country and I have never been to any foreign country. Still bank is not taking responsibility of my hard earned money and not looking into the issue seriously. This is my hard-earned money and I’m not going to let go of it easily as Rs. 35928.71 is a big amount for me and I’m not going to suffer if there was a security lapse or loophole from ICICI bank end. Account details are as follows:- Name: Mohd Juned Card Number: [protected] Thanks & Regards, Mohd Juned [protected] [protected]@gmail.com

Hi,

I have a Demat account in ICICI bank for a year now. When I checked my bank transactions and I found that there is one debit transaction '58152540 DP CHGS TILL DEC-14- 561.80 Rs'. When I created the Demat account, I was not told about the DP charges, it was told to me by the ICICI representative that it is free of cost and it will never be charged, But to my dismay it was fake. Also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I am holding ICICI Safety Bonds February 2000 . I would like to have details of interest paid on my bonds as well as redeem the said bonds. I also have Interest warrant dated April 2001 which is not realised. would like to revalidate the same. I have been visiting ICICi Bank branch but they refuse to give details of any safety bonds and advice me to contact custmer care. Hence this mail. Please treat the matter as MOST URGENT as I have been trying to sort this out for past 6 months. Please reply on binod.[protected]@wipro.com.

From Mohamed Mansur.H TC6/212(5), NRRA-111(3) Nethaji Nagar Road, Vattiyoorkkavu, Trivandrum. To The Customer Manager ICICI Bank Credit cards Sir, Sub: Request for reversal of Interest and service charges recovered from my latest monthly statement and cancellation of credit card account. Ref: Credit card no. 4629 8630 0935 5003. With reference to the above I request that the following charges you are debited in my December account shall be reversed due to the whole outstanding balance which I was remitted on 16th of January 2015. The telephonic conversation with Ms.Swaroopa your phone banking Officer refused to reverse the same. Card no.4375 xxxx xxxx 9002 ( which I was not using ) Service tax : 61.80 Annual fee second year : 500.00 Annual fee for card 5003 : 750.00 Over limit fee : 500.00 Fee levied for cash payment : 100.00 Interest charges : 3022.24 Service tax : 373.55 [protected]--- 5307.59 ================ The above amount shall be reversed and kindly cancel my credit card with immediate effect. Please do the needful immediately if not I am forced to submit complaint against the bank at Banking Ombudsman, Trivandrum.

I stay in street no. 11, lane no.5 Nagarjuna nagar, tarnaka hyderabad. For the past couple of years we have had problems with garbage collection. The guys who comes to collect it comes only 2-3 times a month, demands extra money regardless of his callous attitude and when we question him why he is not a regular says that his auto had to be repaired ( always the same excuse). Please help!! I have kids at home and garbage storage really isn't the right thing to do around toddlers.

We Namas Enterprises, had paid 6000/- for purchasing 2 Card swipe machines (Pogo) to ICICI Merchant service in November'2014. But they have not installed & activated til date. We have made repeated complaints to their customer care no [protected] but no one came to resolve the issue. Our contact information : [protected]@gmail.com Namas Enterprises, Swastik Plaza, Pokhran rd 2, Thane west 400601

Sir, Apropos to my complaint registered today, i have to inform that i received a phonecall from No[protected] from Bangalora stating that he is speaking from RBI banagolore and they are ready to refund the amount withdrawn from my A/c pprovided I give them another Debit card No. i insisted that it should be credited in my ICICI A/c but the person concerned said that he will refund through debit card only. I think it is a fraudulent call . Pleas econfirm and track the person through mobile no[protected]. Thanks, Ashwani Kumar Abrol, [protected]

Dear Sir, Today I talked first PBO Mr. Rohit Moolya for reversal of two days delayed payment interest. He told me that he cannot reversed. you have send mail to customer care for reversal of interest of two days. But when I again called to customer care then second PBO Shaik Anisha has told me that we can not reversed two days delayed payment interest and also told me that email id complaint has been closed last six months after that I told her that your call is recording then she told me that this process is recently changed. I do not know what type of PBO you kept giving wrong information and charging two much interest for part payment. Its very very bad and pathetic service. My card no. is [protected]. Kindly request to you please reverse two days delayed payment interest.

To, ICICI Bank, Bhandarkar road Branch, pune Dear Manager, I am one of the employee of bny mellon, having a salary account with icici bank kondwa branch, also i am using icici coral credit card since last 2 years. My complaint on icici bank is as below, Since last two months i am receiving so many calls (till date received approx 60+ calls) offering icici bank credit card. I have informed each one of them that i am already having a card and i don't want it also i am not interested in any personal loan. My both the mobile nos.(-94xxxxxx698 & 95xxxxx927) are in national DND. also i have registered these nos. on icici DND as well. These call are very irritating me and each one i have been told that please remove my nos. from your list. But not done... I am recording each one of the call received from icici bank for offering credit cards. Till date i have recorded more than 30 calls. Before going to Media and presenting it and also before taking any LEGAL ACTION on ICICI bank i thought i would inform you.. This action will might cause harm to your banks reputation... BE ALERT. |

Sir, An amount of Rs.34150/- has been withdrawn from my a/c no0.[protected]. using details of my Debit Card. on24/01/2015. Incidently I have to mention that I blocked my debit card on23/01/2015 vide SR no.[protected]. On reaching office on27/01/2015 23and 24th being Holidays, I received messages on mail about these transactions. My /ac statement is attached herewith. I also lodged a complaint today vide no.[protected]. Kindly look into this and arrange to trap the culprits. Thanks, Ashwani Kumar Abrol, [protected]

Sir, I got blocked my debit card no.[protected]on23/01/2015videSRno.[protected] based on warning given by ICICI bank through mail.But after blocking of my debit card on23/01/2015 five transactions worth Rs.34150/- were carried out from my bank a/c no.[protected] on 24/01/2015. I received messages of these transactionson24/01/2015evening.25and 26th being holidays, reported the matter on icici bank web on 27/01/2015 vide ref. no.[protected]. Kindly look into these transactions and arrange to refund the amount as these happened after my blocking the debit card. This shows negligence on the part of icici bank..

Sir, With Due Respect I bag to state that the settlement of my ICICI credit card no.[protected] AND [protected] have be done still your CIBIL site is showing it. kindly remove it from your site. I have completed all the process if something is left to be slove kindly give the suggestion to complete the process. so that there may not be any problem in any loan process. Thanks You With Thanks & Regards... Virendra Sharma CONTROL NUMBER[protected] ICICICREDIT CARD NO.[protected] AND [protected] MOB. NO- [protected] BHOPAL(M.P.).

Anil chauhan account number[protected] charged for amount 2 12/01/2015 SMAB Chgs DEC14+Stax43.26 Dr. 393.26 7 12/12/2014 SMAB Chgs NOV14+Stax0.24 Dr. 2.27 I did not got any intimation about this charges, take off these charges, else I will be forced to close the account.

hi i have been receiving mails in my official email id from ICICI Bank Credit Card that the same has been issued in my name whereas i have never applied for any ICICI Bank credit card, Today again i have received email quoting that the credit card has been issued &transacted

Dear Sir/ Madam, My self Suhas Atmaram Pawar. My Credit card Num is [protected] DOB: 13/08/1956 Exp Date: 01/18 I have been using ICICI Credit card since past few years. Now my Credit limit is 65k. I want to know my current Credit Card Balance as I have been making all the payments on time, infact i am also receiving the acknowledgement from your end for receiving the payments, but in spite of that my credit limit is not still decreasing and I am not getting back my paid amount in my credit balance. So I request you to please look into this matter as soon as possible as I am in a urgent need of finances of now, also I request you to send me my statements on the following email id. [protected]@gmail.com Please do the needful. Awaiting affirmative reply.

Dear Sir, I want to complain about branch manager A K Malhotra and employee karan kapoor of branch noida sec-11 They are not transfering my fund to me and asking for bribe for doing same. They have told that my file is ok for transfering. I have given near about[protected] as investment for clearing file for different issue arise and I have some call recording of same . Now I have no money to give then they are not giving my money

I applied credit card through online, I got 20 calls to collect my documents, once I gave my aplapplication with all documents till date no call nither any communication I tried for stastatus still it is showing no records found. I called to reperepresentative who collected my records his no.[protected] and he switched off his mobile. One of the worse customer service providing by Icici. I want to sue them because they wasted my time and I lost other opportunity because of them. My application: S[protected] Best regards Suresh [protected]

Sir,
My self ravinandan prasad kushwaha my icici bank a/c no[protected]
Submitted account closer form 15/7/2014 and my atm and cheque book same day submitted in branch same day after your branch manager instruction balance ammount withdrawal from account and d mate closer form submitted by your communication icici bank chunar branch 11/9/2014 but not close please take suitable action icici robertsganj branch and close as soon as possible

Regards
Ravinandan Prasad Kushwaha
Mobile [protected]

My name is Yashpal Singh Negi. The registration amount of Rs. 100000 had been deposited through form zero against the application no. 6013958 for DDA Flat but the application was unsuccessful and the refund amount has not been processed till date in my account. I want to get the status of my refunded amount and to get deposited on my account at earliest. Yashpal Singh negi [protected]@rediffmail.com

I was having an Salary bank account (A/c No :[protected] with ICICI bank Haridwar branch: Address : 7c Avas Vikas Delhi Haridwar Road 249407 ) I put a request to close my bank account through customer care but they denies, So i go to my base branch as well i put and fill the hard copy for account closure form on 21.12.2013. just a day before i also visited the same bank for the same reason, but they told me transfer of money will take time, so next day i transfer the money to my other bank account through net banking, and on 21.12.2013 i submit the hard copy for account closure. now i got some information about the civil report, it shows ICICI bank start imposing penalty to me on the basis of same ICICI account. Account balance is shows ZERO on net banking and checked through customer care as well as . Then how this "-" negative balance comes, Instead of closing the account after my request. ICICI now charged me. Account balance is already ZERO. and still today on 19.01.2015 it shows account balance as ZERO "0". so how ICICI bank doing this without showing info to customer not even any email or phone or SMS intimation to the customer. I have all the records what ICICI bank is doing without informing me about the deduction or make it as "-" negative balance it's around 5000 "-5000 Rs" (Negative 5000rs). Surely i will not pay this amount. I have following reasons for not to pay this amount:- * I informed the bank through customer care to close the account. But bank denying this mode of information. Why? * I Submit the hard copy of closure form at my base branch. * I was not informed before imposing penalty at me. I suppose customer should have been intimated before imposing any penalty so that he should take my decision? * This bank base branch should inform the customer about the status. I want this account to be closed immediately but bank is forcing me to pay this amount. Thanks Sachin [protected]