ICICI Bank Complaints & Reviews

Dear Team I have got POSDEC CHG/28-12-14/1551/25ST3 and POSDEC CHG/23-12-14/1551/25ST3 and deducted 28.09 2 times from my account. Please reverse as i did not swipe my card anywhere, where it failed the transaction. Regards Prahlad Kumar

Few days back i was searching for Personal Loan, and went across ICICI Bank Personal loan link to check eligibility. Immediately i received a call back giving me details of loan and interest and i was been told that my loan has been pre-approved. After a week i got a call saying that my loan has been declined. I do not understand if the loan was pre-approved, then how after a week time it get's declined? It's looks to me that such banks are cheating on to the customers while saying PRE-APPROVED LOANS. A question here is, if it was pre-approved then how in this world it got decline? When the approval was already placed at the time of applying.

i had applied for dda housing scheme 2014 on formzero website. my application no. is 6023664. i was unsuccessful in draw. i got sms regarding refund on 06.01.2015 from icici bank saying that we have sent the DDA refund vide cheque no. 022832 to your mailing address vide speed post AWB no. EQ[protected]IN. Since i have not received speed post till 13.01.2015, i tried to get status on article tracking of speed post. there i found status that address insufficient is mentioned & it has been sent back to karol bagh SO on 16.01.2015. this is to inform that all other correspondences are being received on the same address. I tried calling repeatedly at[protected], but nobody picks up the phone. Even after draw held more than 1.5 month, i am struggling for refund. Please help. Thanks

Hello, I hold an account with ICICI Bank My account No. is :[protected]. I wassuppose to recieve Rs. 6800/- from a HDFC account holder having HDFC Account no.: [protected]. But due to typing mistake the amount of Rs 6800/- has been transfered to Some other ICICI account with account no. :[protected]. Please help in refunding the same amount in my account and suggest the further process for availing the same.

my self ramesh juneja.i had a vehicle loan ref no.LAPNP[protected].This account was closed by bank after my last closure cheque amount 149700/- on 12/1/15.then also a pdc cheque of amount 9589/- has been deducted from my account.i request icici to kindly refund this amount to me as quickly as possible and shud not embarace me again. my mobile no.[protected](amit juneja)

Dear Sir I m Rupesh R Salvi n my cc no is [protected] i m shoved to see payment charged to me of Rs 8505/- in Jan 2015 statment, it shows online shopping.calls were made from cc dept visa card to increase my current limit from 44000/_to 74000/_ n on basis of reward points i will be entitled for gift, at free of cost. So why payment of RS 8505/_charged to me? pl cancell all pay ments an revert back to me, also stop payments.

Yesterday i was went to other bank atm. At time of transection i was got debited msg on mobile. But phisically i didnt get the money. Pls help me. 1000 rs i was loss pls refund urgently. Acc no[protected] Name veerababu. Pls help me as well as possible.

I have applied for DDA flats for my family (four forums) .Out of which two have been debited but we do not against which form they have been debited . Neither we know the status of other two.My form numbers are 6013042, 6006793, 6000671, 6006765. Mr. Rajat once contacted us after we tried to contact him through mails but he did not answer anyone. Please provide us some number or contact mail ASAP.

My wife applied for DDA housing 2014 and didn't get selected in lottery. She used my account number for filing and now refund check has her name and my account number. I would like to know how can this be corrected and the refund amount should be credited to my account. SBI has already done so and is able to rectify such issues over email. Please reach out to me at amit.[protected]@yahoo.co.in or mca.[protected]@gmail.com for any suggestions. Another problem is that I live overseas and can't go through anything like adding my wife to my account as joint account holder. Any help is highly appreciated.

Hi, my name is varsha zumbre my mother is taken loan in 2007 of rs.50, 000/- from icici bank after seven years they are calling n trouctering us. using bad language infact they are calling me and from social networking (facebook) they are contacting my friends and troucring me also my mom is 55yrs old n m only the earing person at my place .she is having a heart and bp problem daily from afternoon 12 to eveng 5 they are calling me and my mother 100 times and threating and using foul and raw language .we are feeling to commit suscide pls help me out from this situation nw we are nt going to pay anythng n we cant . Thanking You, varsha zumbre .

My father applied for DDA flats and I have made a online payment from my ICICI account on my father behalf . I got the refund check from DDA but it's having my father name on it and account number is mine so cheque is not valid anyhow, please help me with this scenario my mail-id - [protected]@gmail.com

REDEMPTION OF TAX SAVING BOND 112001 TSB Sir, I would like to draw your kind attention that I VARALAKSHMI V residing at S3, Mahalakshmi Flats, No 59, South Sivan Koil Street, Vadapalani, Chennai 600 026, Tamil Nadu have purchased ICICI TAX SAVING BOND-112001-TSB of Rs. 20000/- i.e.4 NO. of bonds 5000/- each on 24/12/2001, the details of particulars are given below Bond Holder No. –[protected] Certificate No. 71732 Name(s) of Bond...

Dear Sir/ Mam, My Name is:- Nitya Anand. I have applied for DDA Housing Scheme by ICICI Form Zero. My Application Number is:-6003514 I have not received the refund of 100000 that I had paid while applying for DDA 2014-15 scheme. Please update me on the matter. Thanks and Regards Nitya Anand mobile No; [protected] Email: anand.[protected]@hotmail.com

I wrongly transferred INR61000 to wrong account holder. I called Customer care and requested the Information on how can they revert this transaction so I will get money back to my account. They said they will need an authorization letter from the person whom I wrongly transferred the money. They also leaned that much of amount so that nobody can withdraw it but its been 3 months now but money is still not back in my account and bank staff is also not supporting me to collect the authorisation letter from that customer. I would your appreciate your help on what else I can do to get my money back. My account is in Maharashtra and the wrong account found to be in Punducherry.

Hi, I have submitted my documents for credit on 8th of january 2015. Today have called to the ICICI bank representative pooja singh. as she was not around some one else talking from that end was using abuse language.please look into it else will launch a complaint to comsumer forum.please email me on [protected]@gmail.com Thanks, Saurabh

DEAR SIR, UNABLE TO CALL YOUR CUSTOMER CARE EXECUTIVE DUE TO FORGET PIN NO. BCOZ I DONT HAVE PIN NO DUE TO THAT I CANT SPEAK WITH THEM AND ALSO UNABLE TO GENERAT NEW PIN NO THROUGH MY REGISTER MOBILE NO. KINDLY REQUEST YOU TO HELP FOR THE SAME. HOW TO TALK AND HOW TO GENERAT NEW PIN NO.

This case is about Debit card fraud that happened with me on10-Jan-15 at 8:11 pm. Somebody had fraudulently ithdrawn NR 20, 000 from my ICICI bank account, i got the SMS alert and rushed to ATM and found no one was there.I immediately called the customer care and after waiting for20 minutes they answered my phone and i requested them to block my card immediately.After that I went to Samta nagar police station, Kandivali east and explained them the issue and they told me first confirmed with bank on Monday (12-Jan-15)and after that they will file FIR.On Monday i visited the branch and told them about my problem and they said i have to wait for branch Manager to come so that they will check the CCTV footage and confirm.After waited for 2.5 hours branch Manager came and from CCTVfootage it was confirmed one person was fraudulently withdrawn the amount using some chips and blocking the Cancel and REJECT buttons of ATM using fevi-quick and withdrawn the money after spending10 mins inside the ATM. Bank suggested to file the FIR and we visited the Samta Nagar police station and submitted the application about problem but they did not lodge the FIR, they acknowledge the application and told to submit that to bank, once we came to bank and they refused to accept as that was not FIR, They want FIR and police is telling first they will check and then lodge a FIR. Still after 4 days there is no response from bank or Police.As per bank they don't chase the culprit as its responsibilities of Police, 1. Question to ICICIBank is when they were aware of my account being skimmed and seeing CCTV footage they are asking customer to follow up. Is it just the responsibility of victim to follow up with police no responsibility of bank?2. As per Bank Branch Manager they don't have any security guard during 6 to 10 pm every day, why bank is so careless?3. We deposited our hard earned money with Bank and bank is always Dependent on Police for support on such fraud transactions.4. I got 2 calls from ICICI bank and they are selling the chip based debit card at INR 499 per annum fee as they come to know fraud Transactions are happened with my account. They are more interested on taking money from customer instead of safe keeping the hard earned money.5. When ICICI Bank is custodian of our money how can the ygive vague answers and why they are not taking ownership of the same. 6. How the common man will get to resolve such case?

ICICI & fellow complainants, Like many others on this forum, I am waiting for my DDA application refund. My application number is 6020020, applicant name: Inderpreet Shoker. I have been trying to get in touch with ICICI to check the status of my refund, but no success so far. Somebody at the forum shared an icici customer service phone number[protected], however, either the bell never rings or if it rings-nobody picks up. I then tried calling at the Delhi customer service number on their website, 33446699, where I was directed multiple times, put on hold multiple times and then suddenly cut off. I have also wrote emails to multiple addresses- [protected]@formzero.in, [protected]@icicibank.com and filled up the online query form at https://infinity.icicibank.co.in/salesEARWeb/web/rbi/jsp/FbescalationForm.jsp. No reply so far. Does anybody at this forum, know of any other way to reach ICICI. Thanks in advance.

Pay back acc no.[protected] is linked with my ICICI credit card and all the reward points are getting accumulated in the aforementioned payback acc no. However my details are not updated with the mentioned payback account due to which am unable to make use of the reward points. From the past three months i was continiously writing to memberpayback and contacted customercare thrice but they never bothered to attend the request. still they are not in a position to listen to the issue.payback.in is cheating customers by creating new account no.s without profile updating details and adding reward points which are of no use.

If you(PAYBACK) can't serve then stop your business..why fooling us????????????

ICICI bank people have given me lots of trouble past 2-3 years by calling my number unnecessary regardless of informing them every time that I am not a ICICI customer.

I am fed up with their calling and want to take action against them. I have registered my number for DND also yet they call me from different numbers everytime.