ICICI Bank Complaints & Reviews

Hi, I am working in a company which have its account in ICICI bank. I handed all the needful documents and filled account opening form 2 weeks before to ICICI executive. But still this account is not activated. Address of Bank- 1417 Marathalli Branch, Bangalore My Account No is[protected] Thanks and regards, Vikash Gupta Mob no.[protected] Date: 4-Feb-2015

Respected Sir, Despite of my several instructions given to ICICI to cancel my Credit card, it has not been done so far. Additionally you have stopped sending bills to my registered address from past 3 months or so - I used to receive bills every month earlier. Also, I have NOT used the Credit card from past 2 months and your this month's bill charges of 110/- Rs. is not disclosed by you so how can I pay this amount?? Hereby you are requested to immediate cancel the following card and settle our account by waving 110/- Rs. which is not disclosed to me from your side. Details of my card is as follows : Sr. Card No. User Name 1. [protected] Mr. Mayank S Parekh

I am totally unhappy to see the poor and pathetic customer service from ICICI. Nothing has been done for reverting wrong transition which has happened.I am not getting any support from bank, ICIC is saying i have to take up with beneficiary IDBI and IDBI is telling i have to take up with initiating branch.I am a customer of ICICI and not IDBI The wrong transition has happened because of malefaction in ICICI Internet banking site, which I have immediately informed in nearby branch. Also given written request. This kind of non-customer centric response will surely impact your brand image. Following Wrong transition has happened from my account Number[protected]. Transaction Date 19/01/2015 Transaction RemarksBIL/[protected]/NchgRs5.00STRs0.62 Withdrawal Amount (INR)19, 005.62 Payee Account Number[protected] Bank IFSC CodeIBKL0000717 Payee Bank NameIDBI BANK LTD. Payee Bank BranchNO, 14TH EAST CROSS ST, GANDHI NAGAR, VELLORE-6 Payee Bank CityVELLORE Account Type:Savings Payee Bank Zip Code0 Payee Bank CountryINDIA

From Divya V Chandran Prasanth Bhavan Menamkulam Kazhakuttom Ph:No[protected] I applied for a mortgage loan in ICICI Bank, Kazhakuttom Branch on 6 th January 2015 . They asked to give a signed open cheque to process the loan. They didn't sanction the loan for some reason and they agree to give back the cheque the next day itself and it is almost three weeks and so far They did not give it back. Please find a solution for the same. Regards Divya V Chandran

Dear Sir/ Madam, It is bring to your kind information that I Bharat Bhushan, (s/o- Sundar lal, Mother- Monika Rani), is working at private company in Mohali. My Pay Direct Card is generated in ICICI bank for my salary. My PDC no- is- [protected]. On 8th January I want to quite my salary from yes bank ATM established in north Country Mall, Mohali. When I completed my transition my money is not received by me, but atm shows transition has been done. I complaint regarding this to ICICI bank customer care No- [protected], regarding my salary, Customer care executive says give me one week time we are checking, again I call to bank after one week, But nobody resolved my problems, When I call Saturday and today on[protected], at Delhi branch, they are also taking time, When I asked my complaint no if my complaint has been logged, they are disconnecting my call, or saying call after some time. Please do the need full, My family is depending in my salary, and my complaint is pending from last 25 days.

Hi, I am srinivasa rao papineni.I made an online transfer on[protected] of Rs 589 in the favour of zaak service pvt limited for idea mobile bill, transcation was failed but money was debited which has not come to my account till date.Transaction id-ZP14AB9579F71. Account number[protected] Could some please look into this as soon as possible?

I haven't subscribed to My Money service but still anual fee for JAN-15 to DEC-15 337 rupees got deducted. Most annoyingly I can't even find 'unsubscribe' in the my money console. What an insane they don't have toll-free number. I called support guy he hold my call for 13 minutes with no reply. I really got pissed off. Please unsubscribe me from My Money service and pay back my money. Details: 08/01/2015 BIL/[protected]/MMAnnual Fee JAN15-DEC-15/[protected].08

I had requested for a personal loan and had signed on the application form at 14% rate of interest. I was shocked to see that the first three pages of application were refilled with rate of interest as 14.5% and my signatures were forged in the first three pages. I got to know this after almost one month of chasing a clarification and as a result have not been able to use the amount and have sufferred a huge financial loss as a result. I have written multiple mails and have escalated this case to the highest level, but ICICI has been avoiding to take responsibility and has not even acknowledged a fault on their part. Worst of all, they have 5% prepayment charges. Please do not ever go with ICICI bank. This is probably the only bank that has such massive prepayment charges and follows all unethical practices to dupe you of your hard earned money

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 1st Feb, 2015. Kindly resolve the issue. My application number was 6019242.

Girraj Prasad Gupta

[protected]@jindalsteel.com

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 1st Feb, 2015. Kindly resolve the issue. My application number was 6019242. Girraj Prasad Gupta [protected]@jindalsteel.com

Hi, I am having a salary bank account in ICICI NEEMRANA branch (ICIC0001530) from last 1.5 years and my account no. is[protected].I was just checking my bank statement and got the shock. My account has been debited by MAB charges thrice. 15/11/2014 SMAB Chgs-SMAB Chgs OCT14+Stax43.26 Dr. 393.26 12/12/2014 SMAB Chgs-SMAB Chgs NOV14+Stax30.9 Dr. 280.90 12/01/2014 SMAB Chgs-SMAB Chgs DEC14+Stax30.9 Dr. 280.90 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. ! Report Spam so pls look matter & return the money in my a/c as soon as possible. Regards, VIJAY PRASAD YADAV [protected] |

Yesterday I have payed a fees for Amcat Examination and my payment deducted from my account[protected] . But transaction was not successfull.my transaction reference number is BIL/[protected]/C.C. AVENUES/MYAMCAT.CO. Kindly refund my money as soon as possible in my account.

I am having ICICI salary bank account no.[protected] Suddenly ICICI bank has started cutting of Minimum account balance charges. below are debit note details. FamilyMABchgs, May14, +ST61.8 561.80 FamilyMABchgs, Jun14, +ST61.8 561.80 FamilyMABchgs, Jul14, +ST61.8 561.80 FamilyMABchgs, Aug14, +ST61.8 561.80 FamilyMABchgs, Sep14, +ST43.26 393.26 FamilyMABchgs, Oct14, +ST43.26 393.26 FamilyMABchgs, Dec14, +ST43.26 393.26 Also there was no prior communication or intimation was given. As it is salary account, ICICI must not cut or debit the amount. Also in certain cases, amount is deducted though minimum account balance is maintained. Hiren shah

I have ICICI DMRC credit card and after paying the exorbitant fees of inr435.00 for issuing card, the replenishment of the credit for dmrc fare is not being done despite my speaking with phone banking executives of icici bank .

I have not even received the paper bill, despite my several reminders .

On my checking from the phone-banking service an amount of inr200.00 is being shown as outstanding credit towards my card, where as upon checking from dmrc my balance is being shown as inr.32.

I have applied for the ICICI bank a month agao and i have still havent received the credit card but today i have received the statement for the same with charges mentioned . I have been told that there will be no joining fees but They have charged the same in the statement. 1) How it is possible to send statement with out sending credit card 2) How can ICICI charge joining fee when it has been clearly communicated to me that there is no joining fee.

i have recived a credit card from ICICI, and the same has been generated without taking sign anywhere/ without showing any terms and conditions. Now they have generated the Credit Card statement for no reason. Please help me with this case.

dear madam / sir 1.arrogant/rude/mis behaviour by branch head, for servicing fore closure of housing loan a/c. 2.wrong/inadequate/baseless information by help desk [protected] loan a/c number : LBSAG[protected] A/c Holder : Shri.Padmakar Balote (Deceased/Expired) Branch : Nasik Road; IFSC : ICIC0000182 Branch Head : Mr.Shaikh cell : [protected]. Truly Yours Saurabh Padmakar Balote (Son & only legal hearer for deceased customer) [protected]

Dear Sir, I have been using ICICI bank account for several years. On 25.01.2015, at 11 30 AM(approximately) in morning someone has made fraudulent transactions using my debit card. Although, I have my debit card with me but still it is used for 7 transactions of Rs 3266.18 and 3 transactions of Rs. 4355.15 online. Total amount is about Rs 35928.71. These transactions are dated 27.01.2015 when I checked the details from bank and net banking. I contacted customer care immediately and informed them of these transactions but still I was given no support from the bank. Whenever any transaction happens customer gets mail where it is clearly mentioned if this is not done by you immediately contact customer care. But what is the use if they do not take any action. Also, as the transactions were dated 27.01.2015 so, if bank had supported me this amount could have been reversed although I immediately and contacted customer care and registered complaint. All these transactions were done within 2-3 minutes. I am really annoyed with the security of ICICI bank account. I want reverse payment of all these transactions from ICICI bank whose description says it was done to some merchant named MIN/WARLORDS. Such crminals should be penalized as they are serious threat to our nation. It was impossible because the card was with me all the time & I still have the card with me. I submitted all the required CDF form and police complaint copy on 26.01.2015 but still I received call from customer care on 27.01.2015 asking to send documents. They are so much careless that they don’t even know whether I have sent the documents or not. Although they knew as I clearly that transactions were dated 27.01.2015 but still they responded lately and because of them I am suffering. I have master debit card issued from ICICI bank. I have already lodged complaint in Cyber Crime Cell for the same. Also, these transactions are done in a foreign country and I have never been to any foreign country. Still bank is not taking responsibility of my hard earned money and not looking into the issue seriously. This is my hard-earned money and I’m not going to let go of it easily as Rs. 35928.71 is a big amount for me and I’m not going to suffer if there was a security lapse or loophole from ICICI bank end. Account details are as follows:- Name: Mohd Juned Card Number: [protected] Thanks & Regards, Mohd Juned [protected] [protected]@gmail.com

Hi,

I have a Demat account in ICICI bank for a year now. When I checked my bank transactions and I found that there is one debit transaction '58152540 DP CHGS TILL DEC-14- 561.80 Rs'. When I created the Demat account, I was not told about the DP charges, it was told to me by the ICICI representative that it is free of cost and it will never be charged, But to my dismay it was fake. Also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I am holding ICICI Safety Bonds February 2000 . I would like to have details of interest paid on my bonds as well as redeem the said bonds. I also have Interest warrant dated April 2001 which is not realised. would like to revalidate the same. I have been visiting ICICi Bank branch but they refuse to give details of any safety bonds and advice me to contact custmer care. Hence this mail. Please treat the matter as MOST URGENT as I have been trying to sort this out for past 6 months. Please reply on binod.[protected]@wipro.com.