Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23740
Resolved
14271
Unresolved
9469
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 904

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepti kunwar
from Delhi, Delhi
Jan 21, 2015
Report
Copy

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, My Name is:- Deepti Kunwar. I have applied for DDA Housing Scheme by ICICI Form Zero. My Application Number is:-6000954. I have not selected in lucky draw of DDA. So I want to know that when will I get the refund money. According to DDA they have released my refund but I have not received the same till date. Also Would I receive the refund through cheque or it will transfer in my account as I have paid through my online account only? Regards Deepti [protected]
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Dinesh Oza
    from Vasai-Virar, Maharashtra
    Jan 21, 2015
    Report
    Copy

    Address: Thane, Maharashtra

    I have taken ICICI Coral Master Card (5241 xxxx xxxx xx02) as it was claimed absolutely free in May 2014. Later I got Bills for annual charges. Till now I have not used card at all.I made lot efforts to cancel, but nobody responded properly. Now Bank is threatening me that it will impact my credit history.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Mr. Oza,

    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a057ph' in the subject line.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ANAND SALECHA
      from Mumbai, Maharashtra
      Jan 21, 2015
      Report
      Copy

      Address: Mumbai City, Maharashtra

      DEAR SIR I ANAND SHAH RECD BILL FOR NOV/DEC MONTH... YOU HAVE PUT LATE FEE CHARGE...FOR CARD NO.3770XXXXXXXX018 (ICICI VISA) I HAVE RECD BILL LATE...FOR WHICH PAYMENT WAS MADE LATE... KINDLY PLS REVERSE MY CHARGE...AND ALSO PLS DISCONTUIUNE MY CARD..AS THIS IS THIRD TIME I AM GETTING BILL LATE...AND EVERY TIME I CANNOT FIGHT FOR THE SAME...
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Shah,

      We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a057i9' in the subject line.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mandar.chaubal
        from Mumbai, Maharashtra
        Jan 20, 2015
        Report
        Copy

        Address: Ahmedabad, Gujarat

        Product: Loan Account > Account No: LPABD[protected] > Details of complaint: Hi Sir, > First of all, I would like to tell you that such thing has never happened in my four years of relationship with ICICI bank. This email is to express the inconvenience I've faced dealing with one of my personal loan's EMI. It never happened in past that my EMI was bounced however, due to huge financial crises in December, EMI was bounced. The bank person called me on 22nd December and asked me to pay the outstanding. I explained him the condition and commited to pay the balance on 2nd January. He gave me a workaround: > - He asked me to give a cheque dated 31st December and said he'll submit on 31st evening which will be cleared only on 2nd since 1st January is holiday. He said if I do so, there won't be any impact on Cibil. Thus, I gave him a cheque dated 31st December. However, things didn't go as anticipated. The cheque got deposited and bounced on 1st itself. This is total ridiculous thing. He stopped picking up my call and then he redirected me to his boss 'Mrutant'. The boss has started answering me in a rude way. I called ICICI customer care and had a word with a lady called Padma, Laxmi, and one more lady. They helped me understand the charges said they'll escalate the matter to see the possibility of a refund. And they didnot. But, I think only refunding is not the concern. I want to make an official complaint for the representative who gave me wrong information + my extra charge of 450 back + compensation. Date and time of call received: Very frequently, from 1st to 12th January. Don't have all the details but providing you couple of recent ones: 9th/10th January - call on my home landline so don't have the exact time 12th January - 10:33 on my mobile number 8th January - 3:53 9th January - 12:32 9th January - 4:51 And so on... Contact number where calls received: [protected] [protected] [protected] [protected] I hope the above details are sufficient in resolving this matter. Regards, A very unhappy customer
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vivekmishra20
          Jan 20, 2015
          Resolved
          Report
          Copy
          Resolved

          False information given for Bond Transfer

          Address: Satna, Madhya Pradesh

          My Brother was holding following Bonds Bondholder Number - 3633599 and 3633560 Name of the Investor - SARASWATI MISHRA and RAKESH MISHRA He was asked by LOTUS GLITZ GLOBAL to take part in Exit scheme by giving false inforation. We felt the communication was sent via the bank, since we had never contacted LOTUS GLITZ GLOBAL So first the biggest concern I have, Why our information by compromised and given to a Third Party. By the...
          +1 photos
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          P
          pryn12
          from Mumbai, Maharashtra
          Jan 20, 2015
          Report
          Copy

          Address: Ahmedabad, Gujarat

          ICICI bank has freezed my account against the credit card due payment which was completely illegal and I have not done any of the transaction on that. It was done by someone else and i filed complaint about this also. All documents have been forwarded to ICICI via email. I have purchased mobile phone with the same credit card on EMI and I am regularly paying it every month without fail. Still they have blocked some amount which is unethical. It is leading me to completely cut any relation with ICICI bank in future. Please resolve my issue. Priyen Gadani [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            YOGESHKUMAR1801
            Jan 20, 2015
            Report
            Copy

            Address: Ajmer, Rajasthan

            I HAD MADE A TWO DEBIT CARD PURCHASED ON 19/1/2015 FOR RS.200 ( TRANSACTION ID IS- [protected] & [protected]) IN FAVOUR OF VODAFONE BUT THIS TRANSACTION WAS FAILED.KINDLY REVERSE MY AMOUNT IMMEDIATLY OTHERWISE I WILL SUE ON ICICI BANK IN CONSUMER COURT BECAUSE IT IS NOT FIRST TIME.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Kumar,

            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a053zv' in the subject line.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pradeepcbe18
              Jan 19, 2015
              Report
              Copy

              Address: Coimbatore, Tamil Nadu

              Sir i applied for prime minister's jhandan yojana scheme account in Ram nagar, coimbatore branch before 100+ days.. I walked in morethan 10 times to that branch.. But now itself didnt received any proper answer from icici.. Simply they are saying "manager is not here.. Application under process.. Your account will activate witthin 3 days.. " By Pradeep. [protected]. Coimbatore
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Prakashasp
                from Arani, Tamil Nadu
                Jan 19, 2015
                Report
                Copy

                Address: Vellore, Tamil Nadu

                Sir, My Name is Prakash.S. From Ammoor, Vellore District, Tamil nadu My Mobile No. [protected] Email: [protected]@gmail.com I Got A Phone Call From This No. [protected], (in tat Date 19-January-2015 5.45p.m) And told us that they are from ICICI Bank and asked My Wife Name and ask us For Our Address, And threatened us for Loan Due Delayed.. But We Didn't Have any loan or Account in ICICI Bank. We Explained That We don't have any account in ICICI Bank.. But They Didn't hear us. We got Mental Depression after this Call.. We like to Know that Is this Fake Call or From The Bank of ICICI.. And Need Address of That Number for Legal Action. Note: We Recorded the Voice of Our Conversation Please .Find the Number is Right or Wrong. We Like to Go For Legal Action .
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  verain
                  Jan 19, 2015
                  Report
                  Copy

                  Address: Jaipur, Rajasthan

                  my account no.[protected] with icici bank v.k.i.a., jaipur, rajasthan branch has been debited with the amount of INR 2, 593.68 Info.VIN*www.vendosu on[protected]:03:05. whereas i haven't made any such transaction via my debit card nor any permission was granted from my side to auto debit such amount from my account for any reasons. customer care executives of icici bank when i contacted replied to block the card and apply for a new one as a solution without any remedy to get my money back.
                  Me Subair Kasim, my account no.[protected] with icici bank in kerala Tirur branch No:0219 has been debited with the amount of INR 2, 658.41 Info.VIN*www.vendosu on[protected]:48:PM. whereas i haven't made any such transaction via my debit card nor any permission was granted from my side to auto debit such amount from my account for any reasons. executives of icici bank when i contacted replied to block the card and apply for a new one as a solution without any remedy to get my money back.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shahabidh
                    from Chennai, Tamil Nadu
                    Jan 19, 2015
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu

                    Hi, The executive who processed my application has told me that the credit application was processed and the same was dispatched, but I have not received the card so far. When I tried to check the application #S[protected] it says no such record. Can you please let me know the actual status and the courier details of which, if the same has been dispatched. The application was signed on 05/11/2014. Also there are no other numbers directly to talkt to and enquire about the same. Regards, Sha ([protected])
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      puneet bhandoria
                      from New Delhi, Delhi
                      Jan 18, 2015
                      Report
                      Copy

                      Address: New Delhi, Delhi

                      Hi, , I M Puneet, , few days back my card has been blocked for online transactions, , due to wrong entry of pin more than 3 times, , & whenever give call to customer care, , it automatically get disconeected, , kindly help, , M.NO.- [protected], [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rukmani Singh
                        from Coimbatore, Tamil Nadu
                        Jan 18, 2015
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        I got 5 calls from Credit Card Reps of ICICI to take new credit card. Fed up with their call I took the credit card since I was told it was FREE, no joining fee and no annual fee Now once I received the statement I am asked to pay 3000+3000 joining fee. It was Rubyx dual credit card. Called the call center and they say charges cannot be reversed. What kind of state we live in. Customers are cheated. My e-mail id is k.sachin.[protected]@gmail.com, if anyone bothers to revert.I am planning to close my bank account from these buggers as well in case of no response.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          salunkhesandip
                          from Pune, Maharashtra
                          Jan 18, 2015
                          Report
                          Copy

                          Generate Password Online

                          Address: Pune, Maharashtra

                          I tried to generate my ICICI bank account login password online - Every time it is saying "Your request could not be processed for security reasons. Please try after 3 days." This message is coming from weeks. In today's modern IT world, for such reputed nationalised bank still we have to wait for more than 3 days to reset a password thru online ! It is very shameful to digital technology!...
                          Helpful
                          40 other people found this review helpful
                          40 found this helpful
                          5 Comments
                          Report
                          Copy
                          S
                          saindane
                          from Mumbai, Maharashtra
                          Jan 18, 2015
                          Report
                          Copy

                          I was send my aadar card connectivty requist on 7 DEC 2015, but customer cure unit told me your requist received on 15 jan2015. But i was remainded on 9, 10, 15, jan, 2015, then I was call 17 Jan he told me your request received on 15 jan 2015.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I
                            Inderjot Makhija
                            from Mumbai, Maharashtra
                            Jan 17, 2015
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra

                            I accepted ICICI Bank CORAL credit card only on the below conditions promised by Mr Karna Jora from ICICI Bank 1. There are no charges as part of joining fee since i am from TCS 2. If i do shopping of Rs5000 i.e. Rs Five Thousand in first month, this card will be lifetime free. Mr Karna had promised to send me an email with these details which never came. I have been trying to call this Guy, but he does not bother to pick my call. I sent an email to [protected]@icicibank.com, still nobody replied Now in my credit card statement, i have been charged with 562 RS which i don't intend to pay as this was not told to me while giving credit card Can someone please help me and detain this guy Karna Jora who is not picking my calls, readind my messages on whatsapp but not replying.
                            +1 photos
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Giftson David Paul Jebasingh
                              Jan 16, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Chennai, Tamil Nadu

                              I recently received a ICICI Corp Gift card from my friend. I tried to use it at a merchant and the card declined. I tried calling the Customer Care for help but it hung up on me several times. Any immediate help will be appreciated. Very Disappointed with ICICI Customer Service.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Mr. Paul,

                              We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
                              Refer 'a04s0s' in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              6 other people found this review helpful
                              6 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yogesh Harshe
                                from Haridwar, Uttarakhand
                                Jan 16, 2015
                                Report
                                Copy

                                Do not find need to explain and waste more time. You must have recorded the message. Still not received card. And my existing card and pin was dectivated by bank. Before I could get new card. Also there is no information where the card is and whom to approach. I am totally frusrated. Ac.no[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dr Abhay Kumar
                                  from Jugsalai, Jharkhand
                                  Jan 16, 2015
                                  Report
                                  Copy

                                  Address: Kishanganj, Bihar

                                  Hello I had applied for DDA 2014 Housing Scheme for which I had paid INR 100161 on 10/09/2014. Application number Generated was 6001530 Funds were Transferred from my SBI Savings account using NEFT method to ICICI Bank A/C no. - DDAS2002975 Bank name- CMS ICICI Bank. I was unlucky to not get selected in the draw. Hence I was supposed to receive refund by[protected]. I've no whereabouts about the Refund. I Had applied in name of my wife Mrs Minakshi Singh. Kindly Provide necessary Informations. Regards DR Abhay Kumar MD (Pediatrics) kishanganj bihar mobile- [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mohdirshadalam
                                    from Gurgaon, Haryana
                                    Jan 16, 2015
                                    Report
                                    Copy

                                    Address: Jehanabad, Bihar

                                    Dear all, Please help me, my name is mohammad irshad alam i have account with Icici bank. Some one froud with me Through Net banking. Total sum of rupees 183056 (one lakh eighty three thousand fifty six rupees). Withdrawn by froud net banking. I already attached all proof. Please help me. Irshad
                                    +4 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Still no help from icici bank.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit