ICICI Bank Complaints & Reviews

To, The Manager, ICICI Bank, Branch:- Patel Nagar Dear Sir, This is with reference to my Account Number[protected]______, which has been debited with 21, 227 INR as unwanted bank charges On Date __6th JAN_______, for cash transaction. On 30th Dec we have confirmed the deal id[protected]for Remittance Total Amount 25550 AED but Mr Rajesh Kumar (Bank Staff) missed my remittance because of them we have bear 25, 000 cancellation charges from hotel because of irresponsible job and even we have already informed earlier more than 4 times about remittance please do the remittance on time but he didn’t and they did our remittance on 31st Dec Instead of 30th Dec I was unaware of such a clause before I made the transaction. Also, I specifically checked with your bank staff but they are unable to clarify me, they gave me irresponsible answered from last 20 DAYS__ I am associated with your Bank for last _six_ months and I regret to inform you that this is the first time I am encountering such a problem. I request you to kindly look into the matter and remit the said amount into my account within the next two days. I would greatly appreciate your executing this request at your earliest. Thanking You, Yours Faithfully, Vineet Kumar Flyway Dubai Tours Pvt Ltd 2584/1 2nd Floor West Patel Nagar New Delhi contact no:- [protected],[protected]

Respected Ma'am/Sir, I have been depositing Rs. 17, 000 in cash as my rent in ICICI bank, Centrium Mall, Lokhandwala Complex Branch, Mumbai, from the 20th to 30th of every month for more than 12 months now. A/C Number[protected] A/C Name - Sanagameshwar R Iyer Like any other month, I had deposited Rs. 17, 000 in the Sangameshwar Iyer's A/C between 22nd and 30th of december, 2014. Mr. Sangameshwar checked his A/C statement after more than a month and informed me that the money has not been credited to his A/C. I had lost my receipt by then. I went to the bank and asked them to check their records of Cash deposits on the specified dates but they said that they couldn't find any deposit voucher of Rs. 17, 000 in Sangameshwar Iyer's name (Deposited by Nakul Rai). I went back the next day and asked them to show me the vouchers because I couldn't believe that the money has not been deposited as I had deposited the money myself, although I can't recollect the exact date of deposit but it was between 22nd to 31st of December from 10;30 am to 2:00 pm. I am still not convinced with the bank's reply and wish to check the bank's CCTV footage to prove that I had deposited the money at the Teller's counter as there was a long queue at the deposit machine on that particular day. Please help me access the CCTV footage of the bank on the specified dates and time as this is the only way I can prove that I had deposited the money. The bank manager, Arijit Ray isn't allowing me access to their CCTV footage and says that they don't keep CCTV footage of more than a month. I enquired from other sources and got to know that ICICI bank keeps CCTV footage of 90 days. Waiting for your prompt response. Yours thankfully, Name - Nakul Rai Mobile - [protected] Address - 12/D/202, Anita Nagar, Lokhandwala Complex, Kandivili East, Mumbai.

Dear sir We are taking about development of india and fair system.The bank like Icici is involved I cheating with innocent customers.One bank manager cheated me for his personal benefits given by icici bank.He said me to switch your corporate bond folio to icici prudential growth series 7 and it is free processing no exit load even before 1 year and your all money will transferred to new folio.thou I was not interested in share market his continuous pressure I switched.And disaster happened I loss one lac and 8 thousand. I made many complain but all useless.it look like Icici bank just want to trap innocent customers and earn money. One more funny thing the customer care of Icici telling me to visit the bank manager and now I am out of country I m a NRI. Please do not believe in Icici bank that lesson I ll give to all. Thanks

Hi, I am working in a company which have its account in ICICI bank. I handed all the needful documents and filled account opening form 2 weeks before to ICICI executive. But still this account is not activated. Address of Bank- 1417 Marathalli Branch, Bangalore My Account No is[protected] Thanks and regards, Vikash Gupta Mob no.[protected] Date: 4-Feb-2015

Respected Sir, Despite of my several instructions given to ICICI to cancel my Credit card, it has not been done so far. Additionally you have stopped sending bills to my registered address from past 3 months or so - I used to receive bills every month earlier. Also, I have NOT used the Credit card from past 2 months and your this month's bill charges of 110/- Rs. is not disclosed by you so how can I pay this amount?? Hereby you are requested to immediate cancel the following card and settle our account by waving 110/- Rs. which is not disclosed to me from your side. Details of my card is as follows : Sr. Card No. User Name 1. [protected] Mr. Mayank S Parekh

I am totally unhappy to see the poor and pathetic customer service from ICICI. Nothing has been done for reverting wrong transition which has happened.I am not getting any support from bank, ICIC is saying i have to take up with beneficiary IDBI and IDBI is telling i have to take up with initiating branch.I am a customer of ICICI and not IDBI The wrong transition has happened because of malefaction in ICICI Internet banking site, which I have immediately informed in nearby branch. Also given written request. This kind of non-customer centric response will surely impact your brand image. Following Wrong transition has happened from my account Number[protected]. Transaction Date 19/01/2015 Transaction RemarksBIL/[protected]/NchgRs5.00STRs0.62 Withdrawal Amount (INR)19, 005.62 Payee Account Number[protected] Bank IFSC CodeIBKL0000717 Payee Bank NameIDBI BANK LTD. Payee Bank BranchNO, 14TH EAST CROSS ST, GANDHI NAGAR, VELLORE-6 Payee Bank CityVELLORE Account Type:Savings Payee Bank Zip Code0 Payee Bank CountryINDIA

From Divya V Chandran Prasanth Bhavan Menamkulam Kazhakuttom Ph:No[protected] I applied for a mortgage loan in ICICI Bank, Kazhakuttom Branch on 6 th January 2015 . They asked to give a signed open cheque to process the loan. They didn't sanction the loan for some reason and they agree to give back the cheque the next day itself and it is almost three weeks and so far They did not give it back. Please find a solution for the same. Regards Divya V Chandran

Dear Sir/ Madam, It is bring to your kind information that I Bharat Bhushan, (s/o- Sundar lal, Mother- Monika Rani), is working at private company in Mohali. My Pay Direct Card is generated in ICICI bank for my salary. My PDC no- is- [protected]. On 8th January I want to quite my salary from yes bank ATM established in north Country Mall, Mohali. When I completed my transition my money is not received by me, but atm shows transition has been done. I complaint regarding this to ICICI bank customer care No- [protected], regarding my salary, Customer care executive says give me one week time we are checking, again I call to bank after one week, But nobody resolved my problems, When I call Saturday and today on[protected], at Delhi branch, they are also taking time, When I asked my complaint no if my complaint has been logged, they are disconnecting my call, or saying call after some time. Please do the need full, My family is depending in my salary, and my complaint is pending from last 25 days.

Hi, I am srinivasa rao papineni.I made an online transfer on[protected] of Rs 589 in the favour of zaak service pvt limited for idea mobile bill, transcation was failed but money was debited which has not come to my account till date.Transaction id-ZP14AB9579F71. Account number[protected] Could some please look into this as soon as possible?

I haven't subscribed to My Money service but still anual fee for JAN-15 to DEC-15 337 rupees got deducted. Most annoyingly I can't even find 'unsubscribe' in the my money console. What an insane they don't have toll-free number. I called support guy he hold my call for 13 minutes with no reply. I really got pissed off. Please unsubscribe me from My Money service and pay back my money. Details: 08/01/2015 BIL/[protected]/MMAnnual Fee JAN15-DEC-15/[protected].08

I had requested for a personal loan and had signed on the application form at 14% rate of interest. I was shocked to see that the first three pages of application were refilled with rate of interest as 14.5% and my signatures were forged in the first three pages. I got to know this after almost one month of chasing a clarification and as a result have not been able to use the amount and have sufferred a huge financial loss as a result. I have written multiple mails and have escalated this case to the highest level, but ICICI has been avoiding to take responsibility and has not even acknowledged a fault on their part. Worst of all, they have 5% prepayment charges. Please do not ever go with ICICI bank. This is probably the only bank that has such massive prepayment charges and follows all unethical practices to dupe you of your hard earned money

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 1st Feb, 2015. Kindly resolve the issue. My application number was 6019242.

Girraj Prasad Gupta

[protected]@jindalsteel.com

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 1st Feb, 2015. Kindly resolve the issue. My application number was 6019242. Girraj Prasad Gupta [protected]@jindalsteel.com

Hi, I am having a salary bank account in ICICI NEEMRANA branch (ICIC0001530) from last 1.5 years and my account no. is[protected].I was just checking my bank statement and got the shock. My account has been debited by MAB charges thrice. 15/11/2014 SMAB Chgs-SMAB Chgs OCT14+Stax43.26 Dr. 393.26 12/12/2014 SMAB Chgs-SMAB Chgs NOV14+Stax30.9 Dr. 280.90 12/01/2014 SMAB Chgs-SMAB Chgs DEC14+Stax30.9 Dr. 280.90 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. ! Report Spam so pls look matter & return the money in my a/c as soon as possible. Regards, VIJAY PRASAD YADAV [protected] |

Yesterday I have payed a fees for Amcat Examination and my payment deducted from my account[protected] . But transaction was not successfull.my transaction reference number is BIL/[protected]/C.C. AVENUES/MYAMCAT.CO. Kindly refund my money as soon as possible in my account.

I am having ICICI salary bank account no.[protected] Suddenly ICICI bank has started cutting of Minimum account balance charges. below are debit note details. FamilyMABchgs, May14, +ST61.8 561.80 FamilyMABchgs, Jun14, +ST61.8 561.80 FamilyMABchgs, Jul14, +ST61.8 561.80 FamilyMABchgs, Aug14, +ST61.8 561.80 FamilyMABchgs, Sep14, +ST43.26 393.26 FamilyMABchgs, Oct14, +ST43.26 393.26 FamilyMABchgs, Dec14, +ST43.26 393.26 Also there was no prior communication or intimation was given. As it is salary account, ICICI must not cut or debit the amount. Also in certain cases, amount is deducted though minimum account balance is maintained. Hiren shah

I have ICICI DMRC credit card and after paying the exorbitant fees of inr435.00 for issuing card, the replenishment of the credit for dmrc fare is not being done despite my speaking with phone banking executives of icici bank .

I have not even received the paper bill, despite my several reminders .

On my checking from the phone-banking service an amount of inr200.00 is being shown as outstanding credit towards my card, where as upon checking from dmrc my balance is being shown as inr.32.

I have applied for the ICICI bank a month agao and i have still havent received the credit card but today i have received the statement for the same with charges mentioned . I have been told that there will be no joining fees but They have charged the same in the statement. 1) How it is possible to send statement with out sending credit card 2) How can ICICI charge joining fee when it has been clearly communicated to me that there is no joining fee.

i have recived a credit card from ICICI, and the same has been generated without taking sign anywhere/ without showing any terms and conditions. Now they have generated the Credit Card statement for no reason. Please help me with this case.

dear madam / sir 1.arrogant/rude/mis behaviour by branch head, for servicing fore closure of housing loan a/c. 2.wrong/inadequate/baseless information by help desk [protected] loan a/c number : LBSAG[protected] A/c Holder : Shri.Padmakar Balote (Deceased/Expired) Branch : Nasik Road; IFSC : ICIC0000182 Branch Head : Mr.Shaikh cell : [protected]. Truly Yours Saurabh Padmakar Balote (Son & only legal hearer for deceased customer) [protected]