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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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J
jain.ankit4u
from New Delhi, Delhi
Jan 12, 2015
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Address: New Delhi, Delhi

Hi,

I applied for DDA flat through ICICI Bank and its third party Form Zero. I am expecting my DDA registration money refund last 2-3 weeks. All who applied from other service got their money back on 24 & 25 Dec. Also, There is no contact number mentioned in Form zero site. I am worried When I'll get back my money.

My Application Number is 6027266.

Thanks,
Ankit Jain
jain.[protected]@gmail.com
[protected]
Aug 14, 2020
Complaint marked as Resolved 
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    S
    sumitaggarwal22
    from New Delhi, Delhi
    Jan 12, 2015
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    Address: New Delhi, Delhi

    I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 12th Jan, 2015. Kindly resolve the issue. My application number was 6008997. Regards, Sumit [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      vijayLamba
      from Noida, Uttar Pradesh
      Jan 12, 2015
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      Address: New Delhi, Delhi

      Hi,
      I applied for DDA scheme through ICICI bank, formzero.in, my application number was 6027086. My refund release date was shown to be 08/01/2014 on formzero.in, but I have not received it yet, no sms for status or mail nothing. Please help me get my refund, it's already too late. My email id is vijaylamba.[protected]@gmail.com .

      Thanks & Regards,
      Vijay
      ICICI Bank customer support has been notified about the posted complaint.
      Typo correction, release date was 08/01/15 .
      Hi,
      This issue got resolved, received my refund, thanks a lot for your help .
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        T
        Tirumalesh Tirumalagiri
        from Bhongir, Telangana
        Jan 11, 2015
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        Address: Hyderabad, Andhra Pradesh

        Sir We are purchased ICICI TOS Dongle from ICICI Bank Branch, Panjagutta, in Hyderabad, but your Service employees are not activated the machine since 2 months. We are contacted over Phone and Personally but they are not responding and activate till today. Therefore kindly look into the matter and solve the problem of activation as early as possible. Thanking you Yours sincerely P.Venkateshwarlu. M/s Sri Balaji Medicals and General Stores Somajiguda. Hyderabad. Mobile: [protected] / [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          P
          pathakvrc
          from Gurgaon, Haryana
          Jan 11, 2015
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          Address: New Delhi, Delhi

          Dear Sir, Kindly refer to above mentioned credit card No. There are many confusing entries mentioned in the current months statement of account. May I request you to kindly send me the CORRECT STATEMENT OF ACCOUNT I SPOKE TO YOUR PHONE BANKING OFFICER ALSO - YESTERDAY . With Regards Lt Col BC Pathak
          Aug 14, 2020
          Complaint marked as Resolved 
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            M
            mani03
            from Bengaluru, Karnataka
            Jan 11, 2015
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            Address: Bangalore, Karnataka

            I am the A/c holder of ICICI Bank from last 1.5 years, I am having a zero balance a/c, Now they have started charging Rs.560.68 under this category DCARDFEE and Rs.280.90 under this category SAMB chgs I am not aware what type of charges are these. They never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without informing us. Because we kept the money in Bank that give right to Bank that they can do anything whatever they want. There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. A/c No:[protected] NAME : MANI VANNAN BRANCH : SANJAY NAGAR (BANGALORE) Kindly help in getting my money back. Thanks Mani vannan [protected] mail id : mani03.[protected]@gmail.com
            Aug 14, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              subodh_pit
              Jan 10, 2015
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              Address: Lucknow, Uttar Pradesh

              I was having one i-wish account, when its achieve to its 100 % goal then i have given a closer request but after closer i got less amount than i suppose to get . i called customer care but they replied they don't have account information of the same, they was just telling its premature closer . I am wondering my, i have closed this account once its achieved 100 % and i did not got any kind of message saying its premature closer . So it's really frustrating that, ICICI has taken my amount and they dont have any answer . As a customer, I feel very sorry to say that service of icici bank is not good . I am a customer of icici bank since 5 yrs and they are dealing like this. Please find the account detail as below, A/C Number :[protected] So please take appropriate action regarding this so that i can get my money back . Please suggest me . Regards, Subodh K Singh Mob[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                L
                luitsm
                from Sambalpur, Odisha
                Jan 10, 2015
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                Address: Nagaon, Assam

                Money not dispensed but balance get deducted I am a customer of State Bank of India(S/B a/c-[protected]). On 10/01/2015 around 13:00 hrs I had used ICICI Bank ATM DARA BUS STAND BARABA NAGAON ASSAM and I don't know the ATM ID as no transaction failure slip is given from your end. RS 2000/- I tried but not dispensed. That amount is deducted from my SB Account for money but the transaction failed with a network error. As per today's bank statement no transaction detail is recorded except the narration of the transaction where it is recorded as withdrawal from ATM 7621 DARA BUS STAND BARABA NAGAON ASIN I didn't get the money but my SBI account was debited. Please investigate and get it credited back to my SBI S/B account . The feedback says that ICICI delays this kind of complaints abnormally which is a concern to customers.
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
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                  C
                  chandraguptkarn
                  from Gurgaon, Haryana
                  Jan 10, 2015
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                  Address: Gurgaon, Haryana

                  HI, I had applied for DDA housing 2014 scheme through ICICI form zero. I did not get flat in the draw and my money should have been refunded by now. Form zero shows refund status as release on 8th January. But I have not received refund in any form. I have sent mail to [protected]@icicibank.com but have not received any reply. Please refund my application money of Rs 1, 00, 000.00 at earliest. Regards, Chandra Gupt Karn
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                    balujanikhil
                    from New Delhi, Delhi
                    Jan 10, 2015
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                    Address: New Delhi, Delhi

                    Greetings. DDA Application no. 1 :[protected] Nikhil Baluja DDA Application no. 2 :[protected] Sheena(Wife) I've filled 02 applications from ICICI netbanking account which is on my name only i.e Nikhil Baluja. The cheque issued to me was correct but the one issued to my wife was on her name but they have mentioned my account number of ICICI bank beside her name on the cheque. Unfortunately these bank people are so unprofessional & money launderers that they think we don't understand their strategies to hold the money in their domain itself by issuing to the member's but mentioning account numbers as well of their banks only beside it on the cheques issued to unsuccessful candidates. Also the courier agency with whom they have tied up - Shri Karni Couriers is also not supportive. They always come to your house when you are not at home & the day i took leave from office just to receive cheque, the guy from that agency came at 08:00 pm. They made us (me & my wife) furious & kept us lingering, infact they dont deserve to be in service industry as we had to call them 1000 times for confirmation. ICICI bank-Green park branch, who has issued the cheque, is also having very unsupportive higher management employee- Mr. Gaurav Mittal dont deserve to be in that chair when he dont understand the customer problem & can't recall & keep his words. He asked me to bring following documents for their wrong doing in mentioning the account number on my wife's cheque and when my wife took all these docs to the branch, he left us nowhere and didn't support. In fact he assured me that he'll send a guy from his branch to Jhandewalan branch for the amendment in cheque & will handover the modified one on same evening, but when my wife went their he refused & told her that this process will take another 3-4 days. VERY NON-SENSE & UN-SUPPORTIVE Lethargic Managers. I truly praise HDFC Managers who are very prompt in understanding the customer issues & crediting the cheques in your account. Very friendly too. HDFC managers are keen to help & don't linger you for anything but on the other hand, ICICI Managers will stretch the issues rather resolving & will keep you waiting rather attending. Regards, Nikhil Baluja. Mo- [protected].
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    OH MY GOD...!!! These ICICI Bank Manager - Green Park Branch has turned idiotic, he hardly remembers anything.

                    As he confirmed that after submitting required documents, Cheque will be automatically deposited in respective branch within 3-4 days but nothing happened as such even after a week.

                    Today when my wife again visited branch, he hardly recognised anything, and is totally unresponsive. I pity ICICI Bank if this is your CUSTOMER SERVICE...!!!

                    Now he said that they have couriered the cheque again thru BluDart Courier which will be received by Monday...Such a non-sense happening all around in ICICI Bank.
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                      veeran munusamy
                      from Mumbai, Maharashtra
                      Jan 10, 2015
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                      Address: Chennai, Tamil Nadu

                      dear sir, my service request no:SR[protected].Reg. Online fund transfer without my Knowledge. As per your adwise, i went to consults to my branch manager on[protected]. He say your saved amount rs 4021/- balance is available. and credit to 25 to 30 days to your account. but until not to credit the above amount. so kindly credit the above amount as soon as possible.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        R
                        Rohit Singh Rajdan
                        from Delhi, Delhi
                        Jan 10, 2015
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                        Address: New Delhi, Delhi

                        Hi Sir/Madam, With reference to my application no 6009429, which was applied for DDA Housing Scheme 2014. Last date of money refund was Jan 8, 2015 but still not credited in my account. I want it online credit in my account. Kindly update. Regards, Rohit Kumar Singh +91 [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          abhay97
                          from Mumbai, Maharashtra
                          Jan 10, 2015
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                          Address: Jalgaon, Maharashtra

                          I am writing to you in relation to the default charges that have been applied to my saving account . The four times fee was charged to my saving account. I will request you to SMS charges will be refundable.Icici bank is really better service provider. I hope you can understand my problem . You are requested to look into the matter and take some concrete steps to solve the problem. I hope that your attention will solve the problem at the earliest. Thank you very much! your customer Abhay R. Sanklecha [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          I back you Abhay
                          sms charges by ICICI bank are force full expenses bank is charging, they keep exploring ways to extract money from customer
                          I wonder why people do not object to unfair practice bank opt.
                          Its not amount its wrong practice
                          RBI should intervene
                          apurva
                          [protected]
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                            R
                            RAJKTWbH
                            from raj kapoor meena, Madhya Pradesh
                            Jan 10, 2015
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                            Address: Singrauli, Madhya Pradesh

                            My name Rajkapoor meena. I have applied for DDA Housing Scheme by ICICI Form Zero with online payment of Rs 100161. My Application Number is:-6003369. According to DDA they have released my refund but I have not received the same till date. So please let me know that in how much time I have received my refund. Thanks and Regards Raj kapoor Meena Mobile no. [protected] Mail Id- [protected]@rediffmmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              Dawood G
                              Jan 9, 2015
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                              It seems one more customer non-satisfaction policy has been introduced. My credit card payment was made by cash at the bank, and for this my credit card was charged a penalty fee. How does a banking organization expect me to deal with them if not with cash. Promoting non-cash transactions is fine, but levying a charge for cash transactions is the zenith of making money out of the customers. Even the personnel at the bank did not inform of the charges when the payment was made with cash. Not sure why ICICI Bank is advancing in the wrong direction !
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                ankur55
                                from Delhi, Delhi
                                Jan 9, 2015
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                                Address: New Delhi, Delhi

                                I applied for DDA Flat scheme from you bank website thru FormZero.in, Dear Ankur, Your payment of INR 100161 was successful and your application is now complete. Your Application Number is 6015952. Please keep this number for future reference. The result of the lottery is now awaited. You will be notified of the result via email from us. Best Team FormZero When the application was unsuccessful and DDA has refunded the money to the Bank, why it hasn't been transfered to my account. Why is ICICI Bank holding the money with them when it was refunded on 26th Dec by DDA, it was successfully refunded by other banks on time. Why ICICI is holding the money to earn the Interest which belongs to customer. Are you going to refund the money with interest from the date it has been transferred from DDA. Please take the required action and refund the desired amount with interest from the date it has been refunded back. Regards, Ankur Gupta [protected]@gmail.com
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                                  ch.sv narasimha rao
                                  from Gudivada, Andhra Pradesh
                                  Jan 9, 2015
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                                  Address: Krishna, Andhra Pradesh

                                  ThIs is ch.s.v.narasimha rao i am using icici credit card with no [protected] for the past 10 years.I forgoted my credit card at madhura garmets, bunder road, vijayawada.As per my request you have blocked my card .At present i have collected my card at where i lost it so please renew my card for further transactions.My email id [protected]@yahoo.in.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    arindambanerjee13
                                    Jan 9, 2015
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                                    Address: Ghaziabad, Uttar Pradesh

                                    Hi, I used Formzero to make payment for the DDA Housing Scheme 2014. I was supposed to get a refund from ICICI Bank yesterday (8th Jan 2015) but haven't received a penny in my account. Moreover, there hasn't been any communication from you guys. There is no customer care number or email on the Formzero site where I could get information about my refund. Could you let me know when will I get my refund? My application number is 6000525 Best regards Arindam [protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      R
                                      reet01
                                      Jan 9, 2015
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                                      Address: New Delhi, Delhi

                                      This is in regard to the refund of the application fee for the DDA Housing Scheme 2014. My application number is 6020020, applicant name: Inderpreet Shoker. DDA released the funds in December. However, the form zero mentions the release date of 8/1/15. I have not received the refund till date. Please look into the matter and let me know about the status of the refund and proper procedure that is being followed for the return. My email address is: mail.[protected]@gmail.com
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Hi,

                                      I am also facing same issue from ICICI bank, I have lready contacted their custom support and also sent mails so far no response, My application number is 6016173 applicant name Sameer Jamal.

                                      I contacted DDA and they are saying they have already released the fund.

                                      ICICI formzero mentions refund date as 8/1/15.

                                      Regards,
                                      Sameer
                                      Still Waiting...
                                      Somebody shared an icici customer service phone number[protected], however, either the bell never rings or if it rings-nobody picks up. I then tried calling at the Delhi customer service number on their website, 33446699, where I was directed multiple times, put on hold multiple times and then suddenly cut off. I have also wrote emails to multiple addresses- [protected]@formzero.in, [protected]@icicibank.com and filled up the online query form at https://infinity.icicibank.co.in/salesEARWeb/web/rbi/jsp/FbescalationForm.jsp. No reply so far.


                                      The worst customer service ever.
                                      Still Waiting..
                                      Still have not received the refund. However, received a reply from [protected]@icicibank.com. The provided me the tracking number, which is of no use. When I use the tracking number to locate my refund, I get the message that " there are no details available or I am not authorized to see the details".

                                      Such a pain to get your own money back.
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                                        Manoj agarwal148
                                        from Pune, Maharashtra
                                        Jan 9, 2015
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                                        Address: Hyderabad, Andhra Pradesh

                                        I manoj agarwal credit card holder have received a call from a delhi number 48981200 asking to redeem the reward points and get gifts vouchers.on asking she said she Is from the bank she had the detail of my card and the number of points i have it was the amount of rs 6999 for which she asked for CVV number There I doughted them and contacted the customer care and was Informed that it was a fraud .The lady called even gave her name as PAYAL VERMA WORKING WITH ID No 02496. PLEASE look into the matter and my card number is [protected] My email id is agarwal.[protected]@gmail.com
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
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