ICICI Bank Complaints & Reviews

ICICI & fellow complainants, Like many others on this forum, I am waiting for my DDA application refund. My application number is 6020020, applicant name: Inderpreet Shoker. I have been trying to get in touch with ICICI to check the status of my refund, but no success so far. Somebody at the forum shared an icici customer service phone number[protected], however, either the bell never rings or if it rings-nobody picks up. I then tried calling at the Delhi customer service number on their website, 33446699, where I was directed multiple times, put on hold multiple times and then suddenly cut off. I have also wrote emails to multiple addresses- [protected]@formzero.in, [protected]@icicibank.com and filled up the online query form at https://infinity.icicibank.co.in/salesEARWeb/web/rbi/jsp/FbescalationForm.jsp. No reply so far. Does anybody at this forum, know of any other way to reach ICICI. Thanks in advance.

Pay back acc no.[protected] is linked with my ICICI credit card and all the reward points are getting accumulated in the aforementioned payback acc no. However my details are not updated with the mentioned payback account due to which am unable to make use of the reward points. From the past three months i was continiously writing to memberpayback and contacted customercare thrice but they never bothered to attend the request. still they are not in a position to listen to the issue.payback.in is cheating customers by creating new account no.s without profile updating details and adding reward points which are of no use.

If you(PAYBACK) can't serve then stop your business..why fooling us????????????

ICICI bank people have given me lots of trouble past 2-3 years by calling my number unnecessary regardless of informing them every time that I am not a ICICI customer.

I am fed up with their calling and want to take action against them. I have registered my number for DND also yet they call me from different numbers everytime.

I have applied for DDA housing scheme, 2014 through online application. I have submitted the online payment of registration fee through Form Zero ICICI bank net-banking. But I was unlucky person and can't get success. However I have not received the refund till 13th Jan, 2015. Bank has not sent any intimation regarding how much time it will take. Kindly resolve the issue. My application number was 6003207. Regards, Ramesh Chandra Mishra Mobile Number: [protected] Email Address: [protected]@gmail.com

Deposited cheque at Camp Branch Pune, rejected the cheque as it was post aided cheque. So requested the bank to send the cheque to Pune Navipeth branch but the bank is circulating the check from one city to another since one and half months even after clearly specifying the destination address, customer care representatives are pathetic as they dont know what to do, and people at the branch are very irresponsible.. what to do can any body help... Cheque No. 000049 (Kotak Mahindra bank) A/c No.[protected] Bank deposited in - Camp, Pune Base Branch - Nehru Place, Delhi.

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 12th Jan, 2015. Kindly resolve the issue. My application number was 6010827. Regards, Harshdeep Rana Mobile Number: [protected] Email Address: kjs.[protected]@hotmail.com

I had applied for DDA 2014 housing scheme through ICICI form zero. I had paid Rs 1, 00, 000.00 as application amount. I was not allotted any flat in the draw. As such my application money should have refunded by this time as DDA says it has returned all application amounts to banks. I would request ICICI tn refund my application amounts Rs. 1, 00, 000.00 at earliest. Regards, Chandra Gupt Karn Application no. 6023616 Ph. [protected] E-mail ID: [protected]@yahoo.co.in

I recently(dec'14) paid ICICI bank credit card bill (Rs 46, 000) in cash as the due date was nearing and to ensure that I do not get delinquent and be penalized by heavy interest rates. this month when i see the credit card bill i was surprised to see RS 100 as fee for paying the credit bill in CASH. This is a illegal practise and how would it really matter to the bank on how the bill is paid, until it gets paid. I would like to sue the bank, unfortunately i don't believe its an easy task

I am having bank account in ICICI vanasthalipuram branch from last 3 years and My account no. is[protected] My contact number is : +[protected] I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 43.26+ 393.26 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Hi Team, My father and mother applied for DDA 2014 and I did online payment for both of them from my ICICI bank account. As they were not selected in the lottery, I was supposed to get the refund in my bank account, however ICICI bank has sent cheque to my home address. The problem here is that the cheques have names mentioned as of my Father and mother and account number of mine which local ICICI bank is not accepting the cheque. I want the transfer to be done online to my account. Due to this change in process of refund, it has already caused delay of more than a month in transfer of the amount. Below are the application details. Application[protected] Applicant Name - SAROJ SETHI Application[protected] Applicant Name - AVINASH CHANDER SETHI Please notify me about your next step asap on [protected]@hotmail.com

Dear sir, I'm Ashish S. Kamble, My account no is:[protected], it was a salaried A/C, at Kurla Lbs Marg branch I was just checking my account details, and I saw the following deduction:- Serial Number Transaction Date Transaction Remark CR/DR Amount (INR) 1 12/01/2015 SMAB Chgs DEC14+Stax18.14 Dr. 164.91 This was done without any prior information, Which is totally wrong. So I request u to refund my 164.91rs asap. As I have no balance left in my account. Thankyou, regards Ashish S, Kamble A/C[protected] ph No: [protected] [protected]@gmail.com

Dear Sir/Madam Hello. actually i have a saving account in ICICI BANK JAIPUR BRANCH.my account no is[protected]. i have opened a account in November month but the Bank didn't issue my ATM CARD. when i complaint it in the bank, then the bank has deducted Rs 224. for reissue the atm. FIRST TIME BANK MUST PROVIDE THE ATM WITHOUT ANY FEE. lots of time i have complaint to refund my Rs 224.but cant success.plz refund my money rs 224 as soon as possible. MRINAL GAUR

Hi,

I applied for DDA flat through ICICI Bank and its third party Form Zero. I am expecting my DDA registration money refund last 2-3 weeks. All who applied from other service got their money back on 24 & 25 Dec. Also, There is no contact number mentioned in Form zero site. I am worried When I'll get back my money.

My Application Number is 6027266.

Thanks,
Ankit Jain
jain.[protected]@gmail.com
[protected]

I have applied for DDA housing scheme, 2014 through online application. I have done the online payment of registration of rupees 100161/- through Form Zero ICICI bank net-banking. However I have not received the refund till 12th Jan, 2015. Kindly resolve the issue. My application number was 6008997. Regards, Sumit [protected]

Hi,
I applied for DDA scheme through ICICI bank, formzero.in, my application number was 6027086. My refund release date was shown to be 08/01/2014 on formzero.in, but I have not received it yet, no sms for status or mail nothing. Please help me get my refund, it's already too late. My email id is vijaylamba.[protected]@gmail.com .

Thanks & Regards,
Vijay

Sir We are purchased ICICI TOS Dongle from ICICI Bank Branch, Panjagutta, in Hyderabad, but your Service employees are not activated the machine since 2 months. We are contacted over Phone and Personally but they are not responding and activate till today. Therefore kindly look into the matter and solve the problem of activation as early as possible. Thanking you Yours sincerely P.Venkateshwarlu. M/s Sri Balaji Medicals and General Stores Somajiguda. Hyderabad. Mobile: [protected] / [protected]

Dear Sir, Kindly refer to above mentioned credit card No. There are many confusing entries mentioned in the current months statement of account. May I request you to kindly send me the CORRECT STATEMENT OF ACCOUNT I SPOKE TO YOUR PHONE BANKING OFFICER ALSO - YESTERDAY . With Regards Lt Col BC Pathak

I am the A/c holder of ICICI Bank from last 1.5 years, I am having a zero balance a/c, Now they have started charging Rs.560.68 under this category DCARDFEE and Rs.280.90 under this category SAMB chgs I am not aware what type of charges are these. They never informed me regarding these charges either by Email or by Letter. Who has given right to ICICI bank to deduct the money without informing us. Because we kept the money in Bank that give right to Bank that they can do anything whatever they want. There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. A/c No:[protected] NAME : MANI VANNAN BRANCH : SANJAY NAGAR (BANGALORE) Kindly help in getting my money back. Thanks Mani vannan [protected] mail id : mani03.[protected]@gmail.com

I was having one i-wish account, when its achieve to its 100 % goal then i have given a closer request but after closer i got less amount than i suppose to get . i called customer care but they replied they don't have account information of the same, they was just telling its premature closer . I am wondering my, i have closed this account once its achieved 100 % and i did not got any kind of message saying its premature closer . So it's really frustrating that, ICICI has taken my amount and they dont have any answer . As a customer, I feel very sorry to say that service of icici bank is not good . I am a customer of icici bank since 5 yrs and they are dealing like this. Please find the account detail as below, A/C Number :[protected] So please take appropriate action regarding this so that i can get my money back . Please suggest me . Regards, Subodh K Singh Mob[protected]

Money not dispensed but balance get deducted I am a customer of State Bank of India(S/B a/c-[protected]). On 10/01/2015 around 13:00 hrs I had used ICICI Bank ATM DARA BUS STAND BARABA NAGAON ASSAM and I don't know the ATM ID as no transaction failure slip is given from your end. RS 2000/- I tried but not dispensed. That amount is deducted from my SB Account for money but the transaction failed with a network error. As per today's bank statement no transaction detail is recorded except the narration of the transaction where it is recorded as withdrawal from ATM 7621 DARA BUS STAND BARABA NAGAON ASIN I didn't get the money but my SBI account was debited. Please investigate and get it credited back to my SBI S/B account . The feedback says that ICICI delays this kind of complaints abnormally which is a concern to customers.