ICICI Bank Complaints & Reviews

i was issued choral card in july 2013 and since then no reward points are being transferred in my payback account.so many complaints have been made but they hold my phone with no reply. card no.[protected] som srivastava mobile no.[protected]

Hi, I recently got an ICICI credit card and after my first statement generation requested for the statement generation date to be changed to 18th of every month. The call was made on 13th Sept and was attended by Neethu who confirmed that a statement would now generate on 18th Sept. I called on 18th to verify if a statement has been generated and was advised it would now close on 18th Oct. However I received a message from ICICI on 3rd OCT that a statement has been generated on 2nd OCT and Payment is due on 6th OCT. Upon receiving this message, i called customer service and requested for a supervisor who said that there was a system error and many a customers are calling with the same issue and logically also a payment cannot be due in 4 days of statement generation. I even asked for a callback from a supervisor an received a call from – Mahesh Kawlakar on Oct 4th who also said that it was a system error. Now i have received a statement from ICICI with a late payment fee and interest charged . Though Thomas Charivuparampilai, the supervisor i spoke with on 19th Oct has waved the late payment fee and the interest, however i am not happy with the wrong information i was given by so many people especially the supervisors. I do not want my credit rating to be affected by something which wasn't even my fault . My card has been blocked also.

FROM LAST 3 DAYS I AM CONTINUOUSLY TRYING WITH ICICI BANK OFFICIALS ON THEIR NON-TOLL FREE NUMBERS (from 14.10.13 i have made 14 calls ) TO ACTIVATE MY USER ID PASSWORD BUT IN VEIN. SERVICE REQUEST GIVEN TO ME ON 17.10.13 WAS SR[protected] FOR MY A/C NO.[protected] & TOLD THAT I WILL BE ABLE TO GENERATE THE PASSWORD ONLINE AFTER 2 HOURS WHICH WAS NOT THE CASE. This is the worst bank even worse than some govt. banks. Urge others to not open any a/c from this bank or else they will be harrased too for thier problems.

Dear Sir / Madam,
I am daily basic see your Programming for CNBC awaz like Peherdar, Money control, and many more This is a My favor ate Channel since 7 to 8 years and I am seen contentiously your programming.

Sir, I am account holder in ICICI bank Civil Lines, Nagpur since 10 years and having my Saving Account / Salary Account in this bank and suddenly in month of OCT-12, My bank account statement Issued from ICICI Bank, Ramdas peth, Nagpur Unknown Person without my Prior Information and with out my Knowledge and also with out my authority.
Sir, I was some got Information from my good Knowledgeable friends and that time I am searching this my statement was Issued with out my Permission and Knowledge .Sir, I was written comp lent in 29 th Jan-13, and many time personnel visited on frequently basic but till ICICI bank was not and yet are not responding properly.
Sir, That statement was Issued from ICICI bank my Service are Lost and I am Job less person and that not Effect this ICICI bank, Nagpur
Sir, Kindly I request to you and Humble Request to you Please give me Justice from /through your CNBC Peherdar AWAZ Channal.
Sir, I am waiting favorable Replay from your side.
Any other Information please cont to my cell no.

I have my ICICI credit card been overlimit, becasue ICICI team only charged Annual fee for which should not be there on my card and because of which for that month its been overlimit, and been charged for the overlimit and also paid the complete amount last month on time But again I am been bill for the overlimit and annual fee twice.. When I call customer care no response from them. This is the second time I am facing very bad experience because of ICICI Atleast I hope will get justice on this now

My Credit card limit is 35000, I have used the card overlimit once and was been billed for it.And paid in on time But again they billed me after me paying them 35200... Am am Really fed up with the explanation the ICICI Customer care rep's give about this. Aleast I think writing in this forum will solve my problem--for any query's please email me at keerthi.[protected]@gmail.com Thanks, Keerthi

dear sir my policy no is[protected] saral jeevan date 21/05/2009 ill paid 116000 premium not i want to surrander my policy so the birla say your fund value is 92000 till 15/10/2013 he say first year premium cut, ipolicy made by angel broking agent when i booked this policy hesay whenevar you suranddar your full payment rtn but now hi says your first year premium cut down he cheat me so pls suggest
thanks & regards
ramesh patel [protected]

Dear Sir/Madam,

I was employed at ICICI Bank Ltd. from the period August 14th, 2006 to Aug 14th, 2007 and my employee number was 148251. I have recieved a final reminder for the withdrawal of my pf funds failing which they would get transferred to an inoperative account. i wanted to know the following details in order to fill up the withdrawal form and send it to the earliest:

1)the total amount of funds lying in my provident fund account
2)the last date upto which I can send my filled up withdrawal form to icici bank so that i am able to recover my PF amount in full.
3)can I send the scanned copy of my documents to an email address for its processing?
4)if I want to transfer my PF funds to my existing ICICI Bank account, do I need to enclose a copy of: a) my PAN card and b) a cancel cheque of my ICICI Bank account

Kindly furnish the above information to me at the earliest so that i can take needed action in a timely manner.My e-mail id is [protected]@gmail.com.

Thanking you,

Divya Tripathi.
emp no:148251
[protected]@gmail.com

When i tried to book air ticket in Spicejet using ICICI Debit card the fund get transffered from my icici account (i.e ticket amount) but spicejet did not issue stating that they did not get money from bank through online, which spicejet gave an written reply and registered an online refund request to banker.But ICICI reaction on this was bad, they are acting like big boss, they are not taking any responsibilty but they take service charges for all successful transaction and for failed they act like politicians and talk like diplomats. 3 times before i have the same experience, but i got the money refund back after 5 days but the service from them was poor and due to that i lost opportunity benefits from airlines like less cost ticket. Bank should confirm us whether money has reached to proper destination or not. For that only we give service charge to you.

Dear sir/madam, M/S SMC insurance Broker are constantly troubling me & giving false promises & have cheated me in the past. MR. ROHIT SHARMA CELL NO.[protected] FORCED TO ME TO PURCHASE ICICI PRU POLICY NO.[protected]GURANTEED SAVING INSURANCE PLAN) HE INFORMED THAT IF I PURCHASE THIS POLICY, THEN HE WILL PAY ME A COMMISSON OF RS. 2, 25, 000, WHICH IS BEING PAID TO BROKER OF MY EARLIER POLICY NO[protected]LIFE STAGE ASSURANCE PENSION). ALSO HE WILL PAY BONUS OF RS. 2, 19, 000/- ADDITIONALLY & SO ON…. Also his collegous pretended that they are calling from IRDA & supported Mr. Sharma. I am a senior citizen of age 68 years, & certainly not interested in policy of term of 15 years(policy no.[protected], hence I am requesting you to cancel this policy & refund me the entire amount & punish these brokers & their staff members, who are cheating people around . Thanking you in anticipation. Regards, A k kulkarni

I HAVE DEBIT CARD FOR HDFC BANK. I TRIED TO WITHDRAW MONEY FROM ICICI BANK ATM (MACHINE ID STCH9748) IN DELHI. IT WAS SHOWING ERROR THAT AMOUNT CAN NOT BE DISPENSED BUT MONEY (Rs 10000) DEDUCTED FROM MY ACCOUNT.

TRANSACTION NO. : 326782


PLEASE LOOK INTO IT AND REFUND ME THE AMOUNT.


THANKS & REGARDS,


HIMANSHU VATS

MOB. NO. [protected]

Hi, I have opened a PPF account with ICICI bank at Financial District branch, Hyderabad. I was told that my ICICI account will be zero balance account since I gave a standing instruction of 1500 for PPF every month. But, bank has deducted an amount of 280.90 on 09/04/2013. When I called the customer care and explained about the problem, they reverted the amount. Again 05/07/2013, they have deducted an amount of 280.90. When I called the customer care, the customer care rep was trying to convince me that mine is not a zero balance account. When I told her that I was told by the executive at bank that its a zero balance account while opening the account and that is the reason why I gave a standing instruction every month, she kept me on hold for more than 15 mins and said that she will call me back after contacting her manager. But, I didn't get any call from ICICI, since then. Please revert the amount charged for minimum balance on 05/07/2013 and make sure that it will not be deducted again. I can't keep calling the bank every month/quarter. And, any quarter that I miss to notice the amount deducted is loss for me- this is not ethical. Here are my details: Account No:[protected] Branch: ICICI Financial District, Hyderabad, Andhra Pradesh. Email ID: [protected]@gmail.com Hoping that you resolve the issue satisfactorily...

Dear Sir, I was holding Credit Card No [protected] & the outstanding amount on my credit card was settled by the bank for Rs 17400/- which was payable in 3 Equated installments of Rs 5800/- each. I have already made the payment of 2 installments of Rs 5800/- each in the past 2 Months . The last installment is due in the current month . It seems the settlement os credit card balances is not updated with your collection depts & they are calling me for the outstanding amount in exvess of Rs 22000/- I therefore request you to collect the balance amount of Rs 5800/- on any day and close my account with you. Further update the concerned Collection Agents about the same..Pls ensure that I should not receive any call for outstanding payments in future. I also need a letter from the Bank stating that the Account is closed/settled and there is no dues against this Credit Card from me Best Regards Anil G [protected]

Hello Sir My name is prashant and i have an ICICI bank account since last 7 years the account no is[protected] I have deposit some money on my account on ICICI bank agra, sikandra -282007 branch on 10/10/2013 and i wondered see that there are 169 Rs. is debited from my account as a charge for deposit money in another branch. When i asked for this to bank manager than he told me that if you deposit money more than two time in another branch than the money will be deducted from your account. I am really in shock to heard that answer, because why we pay money to deposit cash in our account. This is the bank responsibility to aware the customer for charges . Also i did not found any kind of rule for the deduction of money in cash deposit to another branch I want my money back which is deducted . Please help... Prashant Kumar [protected]

i am havina ppfa/c(num[protected] in my daughter any prashant shah namewith icicibank(punesatara road branch)from th elast 2 years the interest on her ppfa/c is not being updated properlyon asking mr maheshwari who works in ivcici bank pune satara road branch he did not provide any useful answers

Hello Sir,

I wants to inform you that I have not received my policy yet. I have talked to speed post customer care. I come to know that they have not received any Consignment with number EH[protected]IN. You can check status for website from website also http://www.indiapost.gov.in/tracking.aspx

You can see status from attached file also.

There for I request you to Reprint my document and send to ICICI raibarali branch from where I purchase Policy. I will collect from there.

Thanks and Regards
Audhesh

I found that icici bank deducted 28.09 rs from my salary account on 7th September 2013 as a name of ATM DEC CHG. I dont understand how ICICI can deduct my balance without even me trying to withdraw my cash on that particular day. Can the bank look into this and resolve?

Dear online job finder this is Anish Kumar Mandal Former founder of ICICI bank & and Hdfc bank. When It was started I was the business concept provider of thiese company. I provide them free of cost because they are poor and unemployed. They promise me when company will reputed they give me 2 lach Rupees, but after 3 months they gained but they give me not 1.Rupee even Rs.5000. They are popular in web business India . . They are MAFIA DON and his company is going under fraude case in civil act in India Coart. I prevent over web but please never joint there email me [protected]@gmail.com

My ICICI loan account no - LPCHE[protected] - I got a call today (october 3rd, 2013) saying that i have to pay around Rs.6000+ for bouncing and other charges for the loan that was closed in 2009. They told that i have cleared all the EMI but there were bouncing and other charges which I need to pay now (after 4 years of closing the loan) and also they threatened me that if I dont pay the due charges, then they will Auto-debit from my ICICI saving bank account. I am really shocked to see how ICICIBANK is treating its customers in a very UNPROFESSIONAL manner and I told them that I dont owe any dues as i have paid the due charges as well when the last EMI was paid after waiver, and asked them to check properly, I also told that i will raise this issue in all consumer forums if any amount is auto-debited from my savings account now towards the due charges. I request through this forum to ICICI bank to revert and resolve the issue, as its completely unacceptable, failing which I will seek help from all to raise this issue in all forums. I wonder how Government is allowing such practices by banks to take customers for granted and harass them even after 4 years of loan closing.

Sir, I had made a purchase from Country Club India on using my ICICI Bank Credit Card *3000 on 15 May 2012. Country Club officials however refused to provide me with the promised service as well as the invoices for my payment. Following this, on the same day I opened a dispute for my credit card payments. The dispute was settled in October 2012 (outside the 60 days timeline set by the bank). However, I was abroad during this time and I did not receive any notifications on the result of the dispute. It was only after I proactively contacted the bank in December 2012, that I came to know that the dispute had been settled in the bank's favour. The bank had tried calling me on my contact number but as I was abroad I was not able to take these calls. No intimation was however given on my registered email address. By Jan 2013 the bank had charged a significant amount of interest on the principal amount. In April they lien marked my bank account with an amount of Rs 104, 000. On 30/September 2013 the bank lien marked another bank account in my name with an amount of Rs 110, 000. As of now the total amount being blocked by the bank is more than what is due from me to the bank. I have been trying to persuade the representatives of ICICI Bank Credit Cards Collection Department to waive of the ineterest amount or at least remove the lien marks from one of the bank accounts. They are however adamant that I pay the sum of Rs 110, 000 and not the outstanding principal of Rs 90, 000 or the lien marked earlier of Rs 104, 000. My ICICI Bank Account Numbers are: [protected]Magarpatta Branch Pune) Lien marked for Rs 104140 on reimbursement account [protected]Camp Branch Pune) Lien marked for Rs 110906 on salary/savings account The total blocked amount is nearly twice the amount due from me. The bank should remove the lien mark from one of these accounts. I have also been trying to negotiate a settlement with the bank but the bank representatives are adamant that I will have to pay the full amount and whatever interests are charged over it even though I was in touch with their customer care, collection teams and local representatives constantly. As my consumer court case against Country Club is still underway I had requested that the bank show some leniency and waive off the interest, at least in part. Now I am being threatened with more interest if I do not settle on their terms. Thankyou Ashish Sharma Mobile: [protected] Email: ashish.sharma.[protected]@gmail.com