ICICI Bank Complaints & Reviews

Dear Mr.Kumar,

We have made a note of your Account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

Sir

My Above Card A/c has been closed by the Bank and NODUE letter has been issued to me. Pl mark as RESOLVED against the above complaint.

NACHIAPPAN

how did you find out if your settlement letter was fake ?

ICICI Bank — transaction by credit cards

On 19th March, I booked air tickets through ezeego1.com by using my ICICI credit card. one transaction failed while transaction in credit card showing twice with Rs.11033/- another ticket I booked but transaction failed but my account statement is showing the transaction of Rs12098/-. on 21st March I got a SMS thatthe recent transaction of Rs.7777/- on your ICICI Bank credit card is eligible for EMI while transaction made by me. Kindly let me know the solution of my queries. CKSETH

ICICI Bank Credit Card — Transaction

This is to inform you that ICICI bank charge me for wrong transaction.
Transaction id 74056638159000000054019 dated[protected]
i already complaint about this to ICICI Bank but they denay to reverse this.
i have not received any product from Discount Premium Club.

ICICI Credit Card — Transaction On Credit Card

I work for a MNC in Bangalore. I own one ICICI AMEX Card with me. On that I have not done any transaction. But some body else has done that transaction. On dated (XX/12/2007) I recieved one call from ICICI bank, saying that "on your card some amount has been transacted" is it done by you? As I said I have not done transaction, then he told something and disconnected the call.

Now ICICI people are charging those amount on me. So please somebody help me regarding this issue.

ICICI bank - Credit card — Credit card transaction

There is no response to my letter and e-mail complaints sent to ICICI Bank

Hi,

We're sorry to hear of your experience. If you can write to us at [protected]@icicibank.com with your phone and email contact details along with your account number, we will contact you.

Warm Regards,
ICICI Bank.

sir i am sanjeev malhotra using icici credit card no[protected] last month i paid the total amount which is given to me from ur exicutive and the
a/c department had said . please check the following payment and not to send bill to me .my cell no [protected]

ICICI Bank — Wrong online Transaction

Dear Sir

I was transfired 9000/- rs. to Axis Bank Saving A/c. no. [protected] Mr. Ravindra Kumar Rajak Gwalior Branch date 30July2010 . from my seving A/c no.[protected] my Name is Abhinav JAin.
but that amount is not transfir to desigred account.
My request is Please refund my amount also intrest.
im lotof time talk to on customer care but theyare not taking any action also im going to icici branch but they are not any type of help.
Please Taking a action on this matter.

Regards
Abhinav Jain
[protected]

Dear Abhinav,

We regret the problem caused to you and apologize for the same. We have made a note of your mobile number and shall get in touch with you soon to resolve the issue. Thankyou.

Regards,
ICICI Bank Customer Service Team.

Dear Sir,

We have made a note of your contact details. We will check the status and get back to you.

Regards,
ICICI Bank Customer Service Team

Dear Mr.Hari,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Amount block without permission

I having saving bank account no.[protected] with ICICI bank, Janakpuri Branch, New Delhi. The bank has block my account with Rs. 5950/-. On enquiry they told that there is some due bank on credit credit. I have written on[protected] that I have not purchased any thing. If there is some balance please give me the detail. Bank has taken time for providing me the detail is upto 5th December, 2009. When I have not received any reply, I have sent 3 reminder on 5th , 6th & 7th December, 2009 to bank for providing me the detail of purchase on card. They replied me on 8th December, 2009 that they will provide me the detail on 18th December, 2009. I do not understand why the bank is behaving like this by blocking my account with sum of Rs. 5950/-. I would request you to please look into the matter urgently.

regards
Ravinder Gupta

Dear Ravinder,

We're sorry to hear about your experience.

We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Hi,

We have tried reaching you on [protected], however, unable to establish the call. Please DM us your alternate contact details to assist you further.

Regards,
ICICI Bank Customer Service Team.

threatening on behalf of bank — threatening on behalf of icici bank

19th December


Managing Director / Vice President
ICICI Bank Limited
Rajeev Book House ,
Connaught Place
New Delhi


Sir,

I received a phone on 22nd November from mobile no. [protected] and also from the landline number [protected] and a person who was on the line told her name as Nidhi Srivastava, Advocate. She told me that there is some criminal case against me and I will have to reach Patiala House Court on 11.12.2007 as the date of some criminal case against me is fixed on that date. Upon being asked as to how has file the case and in which capacity she has called me also that from where she got my mobile number, i.e., [protected], she told me that she cannot give all the details and asked me to call on above two numbers and get all the details. I have no enmity with anybody so I was shocked to here this. Then I called up Ms Nidhi Srivastava and requested her to give the detail on this she told that I have to pay some amount of the credit card and if I do not pay the same immediately and she sending two persons to me and if I do not pay then I will have to face dire consequences as she knows how to take money. Since, the number was that of Delhi I called up my sister who is also an Advocate at Delhi and informed about the threats given by Ms Nidhi Srivastava on your behalf. My sister called her and asked as to in which regard she has filed case against me on this she told that she is Advocate of your bank and also has offices at Rohini and West Patel Nagar. My sister informed her that we have no dues of your company and if she has any detail she should send the same to me or fax the details on her fax number at Delhi so that we may understand as to why case has been filed against me but she refused to give any information and asked her either to come along with Rs. 10,000/- at Cottage Plot No. 22, Near Shadipur Metro Station, Behind PNB Bank, West Patel Nagar, New Delhi – 110 008 or her persons will come to my place and I will have to face consequences. I check my all records and found that your bank had issued a credit card bearing no.[protected] in my name, which was life time free but I am not using the same for more than three years and I had already sent the credit card back to you with the request to cancel the same. Now, after more than three years back I getting threat from a person claiming to be your advocate such at of your bank through your advocate is criminal offence, so please tell us as to whether you any authorized any such person to give threats, particularly to a lady.
Today again 0n 19.12.07 a phone call has come from the same number [protected] at 13.59 pm threatening me in the same manner again.

You are requested to treat this urgent and reply to me immediately, failing which I going to lodge complaint against officials of your bank and also against Ms Nidhi Srivastava, who threatened me and my sister of dire consequences.

ANJANA PANDEY
Peerpur House ,8 Tilak Marg
Dalibagh Colony,
Lucknow - 1

ICICI Bank — Using Bad Element to threatening for repayment of Car Loan

My Name is SnehLata kumar and i booked one Santro Car under ICICI Loan Scheme 3 year ago. Till last month i used to pay my all monthly loan installment timely. Last month due to some problem in the account, i could not deposit the required monthy installment in my account, i informed ICICI Bank about this and on the very next day i deposit the required amount in my account and informed ICICI. But after that ICICI hired some bad element which they generally used to terrified general public to get their repayment, to threatened my family. Though i told ICICI to take their monthly installment from my Bank Account but they are not listening any thing. Every day they called my family using abused language saying that either repayment the whole amount or we will take your vehicle. Please help us...

Snehlata Kumar

ICICI Bank — Fraud call

Hi

I am getting call who tells me that, we are coming to arrest you. because you are fraud against ICICI credit card used and no bill paid, infact I was paying the bill regularly but due to more amount in bill statement i did stopped to pay. So my question is can ICICI bank send police to my home and if yes then on what basis? though i told bank I will pay the outstanding amount within next three month.
please guid me what should I do? I am not sure the call was really from police... can it be?
Thanks

ICICIBANK — pf

sir my pf no mh/814496 pls

Hi,

Please email us your contact details at [protected]@icicibank.com and we will get back to you soon to resolve your query. Kindly refer "540043" in the subject line.

Regards,
ICICI Bank Team.

ICICI Bank Ltd — ICICI Bank Fraud

Hopless service from ICICI Bank

dont use ICICI bhank it not safe at all. it is fraud and fake bank.


why ICICI not block the account of that frond person if some body complaints againts them.

i have doubt that ICICI peoples are involve in fraud and they support to the fraud people .

because this is 4 case in last 1 month.

YES NECESSARY ACTION TO BE TAKEN AS MY FUNDS TO RS.154000/- HAD TRANSFERRED TO SOME ELSE ACCOUNT.

WITH CONFIRMATION AND THEY ARE ARGUING ME FOR POLICE CASE TO BE MADE.

AS MY WHOLE LIFE IS GONE FOR SAVING THIS AMOUNT AND
mental haresment for enqire of my funds the bank had not called once

THE BANK IS USING MY FUNDS ITS VERY VERY BAD AND ILLEGAL BANK I HAVE EXPERIENCED .

I REQUEST THE RBI TO CLOSE THIS BANK AS EARLY AS POSSIBLE AND CHARGE ALL EMPLOYES WHO ARE INVOLED IN THIS CASES.

my email id.[protected]@gmail.com
mob.[protected]

please do one thing submit a complaint in cyber cell against the that account holder which account your money is transfers.

ICICI did not support you at all. they are hope less.

i have doubt there officers are involve in it.

my case is same as like you.

i have done the whole procedure.

mail me or call me if you have any doubt

[protected]@gmail.com
[protected]

Hi,

We would be pleased to discuss your concerns. Please send us your contact details at [protected]@icicibank.com and we shall surely get in touch with you soon to solve the matter.Kindly refer "948509" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Limited - Fraud by ICICI — ICICI Bank Limited - Fraud by ICICI

My name is Sumangal Nevatia. I stay in Andhra Pradesh.


This is the reference to Icici banking crash course which was conducted by the Icici and Osmania University (Hyderabad).The main object of promoting this course is to select eligible students who are persuading the final year of gradution through a Common Test.Then the selected students would be admit into course by payment of Rs 6000.They would be provided training in the subjects of Branch banking and would be recruited into Bankig (Branch purpose) soon after successful accomplishment of course.
Aiming at this I along with my freinds had admitted ourselves into course and successfully completed.we also had gone through the interview and it was found later that they were diverting us to join into BPO form based instead of direct branch banking which was promised to us before admission into course. Regarding this we had approached our special officer on duty ( Osmania University) and our Principal also but there was no positive move
I request you to make the justice to us who were been cheated by this filthy politics

I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. v I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. v I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. I, Sumangal Nevatia, support this complaint. v I, Sumangal Nevatia, support this complaint.

Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4440063' in the subject line.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — Transaction amount not indicated and deducted after business

I have gone for online money transfer fro ICICI bank, Jamshedpur to SBI, Jamshedpur. But no where it was written how much amount it will deduct. After 2-3 days I noticed a good amount was deducted from my saving account. Contrary to this, when you do any business with SBI or any Govt. bank they specficy everything and deduct the amount at the time of processing itself.

I always have bad experience with this bank, but this will be the last as I am going to close the account.

Namrata Lal

Hi Namrata,

We apologize for the inconvenience caused to you.Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern.Kindly refer "692709" in the subject line.

Regards,
ICICI Bank Customer Service Team.

rs. 872 was deducted twice but ticket was not booked on 18th march 2011.
i was booking tckt frm howra to delhi.. but my amount was deducted two times from my S.B.I. debit card and no booking was considered...

irctc id------ ranyendra


so please wen i should get my amount refund...

Ranyendra pratap singh
mob-+91 [protected]
e mail - ranendra.[protected]@gmail.com

IRCTC — Amount deducted but ticket not reserved

It is regretted to note that an amount of Rs. 365 were debited to me through State Bank of India Debit/ATM card for booking the ticket from New Delhi to Jaipur by Shatabadi( Senior citizen), but the ticket is not booked through the internet for 15.4.2011. It is as per the SMS received from the SBI at 13.30 hrs. on 12.4.2011. On going through the internet once again, no record of ticket booked is traceable. It appears as if the amount is debited without the completion of reservation process. It amounts to deficiency of service as such it is requested that the amount detected may kindly be refunded to me early to avoid any litigation.
R K Nanda...Mb [protected] CC/57-B, Shalimar Bagh, Delhi.

IRCTC — no refund amount received in bank account

Dear, Sir/Madam
I Alok Kumar Chandauria had cancelled my ticket from jhansi to mumbai (cstm) on 20aprail2012. the ticket amount refund to bank on 23aprail2012. But till now bank not received the refund amount .
please refund the amount in my account as soon as possibel.






my transaction details are below

PNR No. -[protected]
Transaction ID-[protected]

IRCTC — DEDUCTION OF AMOUNT

Sir, i made two tickets on irctc for journey on 20 june 2012 from pune to mumbai central on 12 june 2012 and another one on 11 june 2012 for journey from mumbai central to kanpur cntl . sir i don't got any confirmation of ticket rather got my payment back . so please refund the payment .


sir the transaction made on 11 th and 12 june under transactiond id [protected] dtd 12 jun 12 and payment id is [protected]. sir please do the needful


thank you sir.

ICICI — NEED REFUND AMOUNT

PLS NOTE THAT OUR ATM CARD IS FROM ICICI BANK. WE WITHDRAW AMOUNT 16500RS ON 27 OCT08 FROM SBI ATM ( FROM PHARGANG)AS ICICI ATM NETWORK WAS BUSY, BUT WHEN WE TRY TO FILL THE AMOUNT ON SCREEN THEY WRITE TRANCTION DECLINE SO WE GET THE CARD OUT AND THERE IS NO AMONUT OUT.THAN WE CHECKED OUR BALANCE THAT WAS 283 RS ONLY INSTEAD OF 16783RS THAN WE COMPLAINT TO CUSTOMER CARE AND ACCORDING TO THEM WE RECV THE PAYMENT WITH IN 45 DAYS.PLS NOTE THAT WE NEED THE AMOUNT FROM AN VERY URGENT BASIS AS WE ARE FROM THE MIDDLE CLASS FAMLIY AND 16500 RS IS VERY MUCH FOR US.KINDLY HELP TO GET THE AMOUNT ASAP.AWAIT YOUR POSITIVE REPLY ON THE SAME

ACCOUNT NUMBER[protected]
COMPLAINT NUMBER 84114051

REGDS

ROHIT CHADHA
[protected]

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your service request numbers. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

Hi,
I have done two transactions of Rs. 945 each on January 1st, 2013. My service request numbers are SR[protected], SR[protected]. I have been following up with this request for a long time. At first, they said the request will be processed in 16 weeks. I waited. Later when the time period was over, they said it will take 55 days. Again I waited for the request to be processed. Then, again they asked me to wait 35 more days. It has been 8 months now since I had done the transaction. A week back I have got a mailasking me to wait until september 7, 2013. Today I have got a mail saying that the transaction was successful and the money cannot be refunded. Twice I tried to book the ticket and that's why two transactions. Both the times I haven't got the ticket booked. but, how could they say that the transaction was successful. I am really disappointed. I am planning to go to consumer court for this issue. Before that, I thought of escalating it to you expecting a positive reponse. Please do the needful asap.

One of my friend faced a similar situation. He was also following up. And Since he was calling them daily, his request was processed and he got his amount refunded. I had been following up once in a week or once in somedays hoping that I need to give them some time to process it. But, only reponse which I had got is they asking me to wait for some days. And now they have told the amount cannot be refunded.

Dear Mr. Das,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4437157' in the subject line.

Regards,
ICICI Bank Customer Service Team

I have applied for Credit Card and have received a mail asking for confirmation on 04/06/2015. However till date I have not received any communication regarding update for my credit card. I request you to please send me the application status.
I have received a call from +91 [protected] and I was informed that I can call and confirm the status. However no one is picking up the phone.

Application Id is[protected]
Contact No. is +91 [protected]

Strange is I cant even check the status online.

ICICI Bank Ltd — NOT DELIVERED

I have not received the courier sent from my bank few days back with vide [protected]. Which you state as delivered to Ms. Latha, with contact no. [protected], this information was given to me by the customer care. I contacted her, who says has not received any courier for the past 2 months. who does not even stay in my address.

MY CORRESPONDENCE ADDRESS IS,
VAGEESHA G
#4/10, MYTHREE CENTER, 2ND FLOOR, WEST WING, BOMANHALLI, HOSUR ROAD, BANGALORE-560068.

The courier had very important details required by me, if not recovered & delivered to me in a days time it is obvious you will have to bear all & undergo all consiquences.

Hi,
I am Vijay Gurav, lost my PAN Card with number ANZPG1155A, I would like to have duplicate PAN Card. SO, Kindly issue me a duplicate PAN Card as early as possible to my present address.
9/2, Nuruddin Chawl, Gaondevi Rd,
Poisar, Kandivali (E),
Mimbai - 400101.
Mob no. - [protected]

ICICI/ Credit Card — Withdrawal of complaint against ICICI Bank Limited

Dear Sir/ Madam,

On 15th May 2009, I, Alka Bedi, have lodged a complaint against ICICI Bank Limited for my credit card account No. [protected]. ICICI Bank have levied unnecessary financial charges such as interest charges, service tax, etc. on my credit card account.

It is bring to your kind notice that the ICICI Bank has reversed all the financial charges levied on my credit card account. Hence, I hereby withdraw my compalint against the bank.

I am very much pleased and thankful to the kind and quick cooperation provided to me by your side.

Regards,

Dear Madan,

We are sorry to hear about your experience. We have made a note of your Service Reference Number. Our official will get in touch with you to assist.

Regards,
ICICI Bank Customer Service Team.

ICICI — ICICI is a real cheat

Hi,
I'm damn sure this is a problem with millions of Indians. ICICI is a real cheat. You will be in a big trouble if you take a loan from them. They keep raising the rate of interest as and when they like, even once in 2 months!!!
So, think 10000000 times before you take a loan from ICICI. They are the people who give loan very easily. Let ICICI be the last option in your list..

ICICI Bank — Cheaters

Hello sir, This is Maroof Ahmad, well i have been dealing with this Bank from past two months and the services are pathetic.They only know how to cheat the poor customers.
I have recharged my Airtel cell phone with an amount of Rs 398 through my ICICI account via Net on 30/07/2008.The amount was deducted instantly but my cell phone was not recharged.When i talked to the ICICI customer executive, he asked me to clarify with the Airtel .I called Airtel and they told me that due to some technical faults, the phone has not been recharged.when i told the same to the ICICI executive, he asked me to wait for 5 working days.Gosh why dont they take 5 working days to deduct the amount??
This is pathetic and i would like to lodge a complaint against them.
Kindly consider the same
Regards:
Maroof Ahmad

ICICI Bank — Cheating from ICICI Bank

My husband has taken a home loan of Rs.700000/- for 20 years tenure in floating interest rate. ICICI keeps on increasing our EMI and tenure also. 10 days before we received letter from ICICI that they increased EMI and tenure to 36 years. This is really ridicules. If it keeps on increasing then this cycle will goes lifelong. I will suggest all not to go for ICICI home loans. It is a fraud and there must be some control on there activities.

Yes, they are biggest cheaters on earth

I too agree with that. Don't ever take loan from ICICI Bank. Please don't ever take loan from that bank. Don't even think on that.

ALL BANK ARE WASTE PLEASE DON'T GO FOR ANY .. LOAN/CARD.
first u tell me..before all this CARD/LOAN .. our Life was going-on right.!!!
then Y we all are depend upon all this Banks?

so say" NO.
enjoy simply life..
[censored] to bank


every one is in trouble.. by banks.

ICICI Credit Card — Cheated by the ICICI Bank Employee

Hi,

According to your records, the outstanding amount from my ICICI Credit Card Number [protected] balance is Rs. 50002.39.

Due to my financial situation I have approached the bank regarding the settlement for the same from January, 2009. Finally an bank employee (Bhaskar - [protected]) from the Bommasandra sent a Collection Agent (Jaffer) and agreed to close the card for Rs. 30, 000/- and also told me that it would take 10 working days for the settlement letter to reach my mailing address. On April 23rd, 2009 I handed 3 post dated cheques (1st - April 23rd, 2009, 2nd - May 5th, 2009 & the 3rd - June 5th, 2009) to Jaffer and confirmed that I would receive the settlement letters soon.

Finally the first cheque was presented and a sum of Rs. 10, 000/- was cleared towards my card when the total payable was approx Rs. 46, 000/- and after the end of 10 days got an update from Jaffer that his Manager (Bhaskar ) was not answering my calls regarding the settlement letter and there was no settlement claim in relation to my account. After which I asked my bank to stop the payment of those cheques.

Now I have been cheated by ICICI Bank and the bank is asking me to pay a sum of Rs. 50, 002.39. This is unfair and am willing to go to the court with the details that I have along with the receipts given by Jaffer.

However, I am still waiting for the bank to approach and give me a reasonable settlement without all the interest charges, late fees etc., based on the fact that these charges are not viable in my case as I have used their services for my personal needs.

Request you to advice and help me in dealing with the bank.

Regards,

Pradeep S Prakash
pradeep.[protected]@gmail.com

Dear Sir,

We have made a note of your contact number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

thank u but i am mrs. sarita wilson and not sir and secondly plz do the needful as soon as possible.
regards

ICICI Bank — fraud on account

Hi,
My name is Imran Khan, I'm a resident of Mumbai, currently residing in Versova. I would like to complaint about the fraud activity that occurred on my Icici savings account on March 31 2007. I got a sms on the same day, stating that Mr Raj Kumar has been added as a payee on your account through internet banking. I immediately called up the Icici customer services on[protected], and informed the representative that i don't know this Raj Kumar, and to not accept him as a payee and advised not to allow any form of transaction to go through. But the rep tells me to login to my online account and disable it and she can't do anything about it. Unfortunately, i didn't have access to internet at that time, so I got another message immediately stating that my account has been debited of Rs. 48, 000.

I then called them again, only to get a cold reply stating that they will investigate this and it'll take 31 days for it. I went to the nearby Icici branch, seeking help from the Manager on duty, but of no avail. He in turn tells me that I must've created this fraud and will have to wait for the investigation report. The local Versova police station wasn't ready to take my complaint, they advised me to go and complaint at the Malad (W) police station as my account is with the Malad (w) branch. Even the Malad (W) police station wasn't taking my complaint down. I've been through mental and physical harassment by this so called Icici Company. Please help me out with this as I’ve suffered enough. I need compensation from them as my work has suffered and so has my health.

Hope to hear from you soon.

Yours Faithfully,



Imran A Khan

ICICI Bank — fraud by the bank

my credit card no is [protected].this bank did not send me the statement & also one got was not correct.it showed the purchases that i did not do.i contacted them to come with the proof of purchases & delivery of the statement but they refused.now they r sending me statement with late payment charges.i asked them to send some person to collect the amount but they insist on paying by myself with the bank.pld help

Dear Anwar,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

yes this is possible in this bank.
there is no control on this bank and customer can be cheated by bank

ICICI Bank — Fraud related to my ICICI account

Dear Sir/Madam

I G Suresh have an account in ICICI Bank Malleswaram Branch in Bangalore. My account no. is[protected].
Yesterday (20.01.2011) 1 lakh rupees amount was debited from my account without my knowledge. In the morning a person(Anil Kumar)claiming to be an icici bank executive kept repeatedly calling me saying that he is from the fraud detection center. he sent an sms in the name of HARI OM ENTERPRISE along with an URN and asked me to forward the same to his mobile no. ([protected]). I forwarded the sms to his mobile no. Then in the afternoon he asked me to verify the digits printed on the back of my debit card.
i said that most of the digits were erased. he mentioned some of the digits (I dont know how).

Then in the evening i got a sms saying that 1 lakh rupees has been debited from my account. I immediately called the customer care and asked them to block the card and register a complaint.
The ref no. is[protected]

I am having the account for the past 10 years. when i spoke to the customer care atleast 5 times, i got the feeling that the bank is not bent on safeguarding the interest of the customer, but is more worried how the fraud person will react if the bank freezes his account.

I am presently working in chennai. Many times when i go to the bank for some transaction, the bank employees are more worried about how i should invest the money in my account in numerous icici policies. They check my account and keep giving me suggestions.

Whether i invest money or not is none of their business. I keep getting calls from various icici members. some of them disturb me during my office hours. Yesterday when the fraud person called i was in the midst of my work.

How do i trust the bank (on what basis). I want the money to be credited to my account at the earliest possible.I have lost faith in ICICI bank. i feel cheated.

I request the authorities concerned to act at the earliest. My contact no is [protected]

Regards

G Suresh

ICICI Bank — fraud bank

I had a credit card of ICICI Bank, which I had requested to convert to EMI to pay my dues, they agreed and gave me offer to pay the remaining amount in 12 installments of Rs. 2132 pm starting from January 2010, I started paying Rs. 2200 and payed till December 2010. after which in may 2011 they called me and told that I still have a due of Rs. 3248 as interest, so I payed that too. now they are calling me and saying I still have due of Rs. 16000. When I have visited the Sarat Bose road branch with all my documents and receipts for evidence of my payments, they are saying it might be a problem with the system, they will look after this but first I have to pay as it is showing due. The funniest part I have noticed is, on their system they are not showing a payment for February 2010, and showing a payment of Rs. 220 for March 2010. when I have all 12 receipts of Rs. 2200.
My suggestion to everyone that don't get fooled by their advertisement and don't bank with this bank, cause they do exactly opposite to what they show in advertisement.
If any one want to see the documents for inquiry, please mail me at [protected]@ymail.com

Hi,

We are sorry for the inconvenience caused to you. We have made a note of your email Id. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Dear Mr. Shetty,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4434298' in the subject line.

Regards,
ICICI Bank Customer Service Team

Many thanks to Consumer Complains Forum.

ICICI Bank — cheating to account holder

i have a saving a/c in this bank and bank created the fictious fixed deposit in my a/c and debited the interest money.i have lodged the complaint but no action.it look that some employees are manupalating the software to suit there end

Hi,

We apologize for the inconvenience caused to you. Please write back to us with your contact details at [protected]@icicibank.com and we will contact you to address your concern. Kindly refer "783009" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI BANK LIMITED. — NO CUSTOMER SUPPORT

Dear Sir,

This is to bring in your kind attention that I am holding ICICI savings bank accoun(No.[protected], Customer ID[protected] at 36, Chowringhee Road, Kolkata-700071, for last 4-5 years.
I had issued a cheque to ABN AMRO BANK vide Cheque No.-273661 for amount Rs. 915.24, dated 19.08.08 for my credit card account but the cheque got returned and when I called up the customer care center, I just came to know that for a slightest mistake(I have over write one numerics-5 on thecheque and didn, t make counter signature for that) my cheque got returned and they have debited Rs.56.00 from my savings account.
I have no complaint against what they have done but I do have complain regarding the customer service.
At the time of registration, we have to provide our all the contact details to bank but at the time of requirement the bank don't provide any support to us, especially when a cheque gets bounced ( it may be of many reasons) I believe that it should be their moral resposibility towards the customer regarding the matter before taking any further steps and to get the customer concern & confirmation instead they just do the opposite and don't bother to inform the customer for anything rather they enjoy in harrassing the customer and exactly what ICICI BAnk did with me.They didn't inform me anything regarding the cheque returned & simultaneously deducted Rs.56.00 from my account.

I don't mind for the amount got deducted but I did mind about the impression they have forced me to left at the ABN AMRO BANK and they have also charged Rs.500.00 as late payment charges, if my bank had informed regarding any problems about the cheque before returning then I wouldn't have incurred so many charges and I hold ICICI BANK resposible for all these.

I want justice from you -
1) Customer Care means for the customer, by the customer & of the customer then why they will chase /haunt a customer for the payment only and why shall not assist for their problems??

2) If they are not acting for the customers and only looking after the benefits of their company then why should they keep/write Customer Care Cell??

3) Why not R.B.I forced all the banks to provide any information to customer before dealings with their accounts??

Sir, I believe that I shall definitely get your support & justice regarding the matter

Thanking You,

Yours Faithfully,
Jit Mukherjee.
[protected].

ABN AMRO Bank — CHEQUE BOUNCED

my cheque is not cleared by you, as it was issued before due date.
so please do the needfull for me as i am charges by penalty charges

ICICI Bank — Debit card fees

Dear Sir,

I hold a savings account in ICICI bank, Cenatoph branch, Chennai with the account number[protected]. This bank has debited fees for debit card 2 time in a year which was supposed to be per annum fees. One fees for April 2009 till March 2010 Rs.109 and another from December 2009 to November 2010 Rs.109 again. It is not making any sense for me. I have submitted a complaint in this website few months back regarding ICICI's Quarterely annual Balance fees. But there was no response. Please we are counting on you to do something.

Thanks and Regards,
Anil Nallan Chakravarthy

Dear Anil,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Customer,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '4431595' in the subject line.

Regards,
ICICI Bank Customer Service Team

I would like to thank ICICI Bank cusomer service Team, I have refunded amount which i paid for credit card.
Thanks for your sincere service

Thanks and Regards
Prashanth

Dear Sir,

We would like to thank you for your acknowledgement and appreciation of our work. Happy Banking.

Regards,
ICICI Bank Customer Service Team.

CAR LOAN — noc for car loan

we are paying 67020at dated30/06/09by cheque no826602,by forclosure in receipt noT0509L2749095but yet not come my noc of car.sir we are coling from lot of time to your customer care no. not any response.when call from your customer care than we are payed that amount but when are visiting in your bank they say your amount was balance 21000rs.my receipt is foreclosure receiptwhen call from your bank that time amount tell we will pay please send my noc

CAR LOAN — noc of car loan

I have taken a car loan from u. But there is no dues. I haven't got the Noc till this time. Pls let me know where to contact for the noc.

Thanking you

LAIJU.
[protected]