ICICI Bank Complaints & Reviews

Dear sir I got home loan of amounting Rs. 30 lacs from ICICI Green Park New Delhi vide no. LBDEL [protected] and monthly depositing through their collection clearance agency. In this regard, I filled up form to change mode of payment through ECS instead of Electronic Clearing Service for debiting home loan installment from the Corporation Bank account and got it certified from Corporation Bank. But ICICI Green Branch New Delhi returned my documents related with mode of payment through ECS stating that it should accompany with required amount of security deposit. When I asked them to let me know the reasons of deposition of security deposit giving reference of RBI rule. I am surprised that in spite of my repeated mails no reference and amount of security deposit have been advised to me. Another reason of returning of my document is that their format should be sealed and signed by the officials of Corporation Bank. But Corporation bank certified to accept installment amount on their own format and denied to certified on their format. I am ready to offer PDC cheques for payment of installment of housing loan. But unfortunately ICICI Green Park New Delhi denied to accept it. I am completely tired with the policy of ICICI bank of recovery of installment of housing loan. As they are not agreed with any condition and ask to pay through their clearing agency. You are requested to intervene in this matter and provide me some short of relief. Thanking you.

I, Rajeshkumar Rohit Complain about the deducted amount of Rs.9990/- for familyfirstplus plan.On 9th October 2013
a call was received from icici lombard.They have explained me about plan just then I have been talked on IVR and thenafter they emailed me details.After reading the details I relize that plan is not proper for me. They have explained me about Five benefits which useless for me as emailed details.Without wasting time I sent them an email to cancell my transaction and familyfirstplus plan.Next they called me to explain about it, but plainly told him to cancelled my plan.I haven't received any document from them or any parcel. So I request you to help me on this matter.
Hoping for favourable prompt reply.
Credit card no.-[protected]


Yours faithfully,
( Rajeshkumar Somabhai Rohit)

Hi I am Shivkumar Pitchumani, I have applied for ICICI CORAL Credit card through one of your service agent Mrs Shreya and Mr Nikhil ( ICICI Boravali West Branch). My reference number is[protected]. Till now there is no whereabouts of my credit card and none of ICICI Borivali West Branch agents Mrs Shreya and Mr Nikhil are replying to my call. My main concern is the documents which I have submitted because it should not be misused. Also I am totally disappointed with the way ICICI Borivali West Customer Service Agent Mrs Shreya and Mr Nikhil has handled my issue. I shall be thankful to you If you look into this issue and make sure that my documents are not misused and handed back over to me if possible. Documents that are submitted are : 1) Passport Copy 2) 3 Months salary Slip 3) ID proof Your's sincerely Shivkumar Pitchumani.

i was issued choral card in july 2013 and since then no reward points are being transferred in my payback account.so many complaints have been made but they hold my phone with no reply. card no.[protected] som srivastava mobile no.[protected]

Hi, I recently got an ICICI credit card and after my first statement generation requested for the statement generation date to be changed to 18th of every month. The call was made on 13th Sept and was attended by Neethu who confirmed that a statement would now generate on 18th Sept. I called on 18th to verify if a statement has been generated and was advised it would now close on 18th Oct. However I received a message from ICICI on 3rd OCT that a statement has been generated on 2nd OCT and Payment is due on 6th OCT. Upon receiving this message, i called customer service and requested for a supervisor who said that there was a system error and many a customers are calling with the same issue and logically also a payment cannot be due in 4 days of statement generation. I even asked for a callback from a supervisor an received a call from – Mahesh Kawlakar on Oct 4th who also said that it was a system error. Now i have received a statement from ICICI with a late payment fee and interest charged . Though Thomas Charivuparampilai, the supervisor i spoke with on 19th Oct has waved the late payment fee and the interest, however i am not happy with the wrong information i was given by so many people especially the supervisors. I do not want my credit rating to be affected by something which wasn't even my fault . My card has been blocked also.

FROM LAST 3 DAYS I AM CONTINUOUSLY TRYING WITH ICICI BANK OFFICIALS ON THEIR NON-TOLL FREE NUMBERS (from 14.10.13 i have made 14 calls ) TO ACTIVATE MY USER ID PASSWORD BUT IN VEIN. SERVICE REQUEST GIVEN TO ME ON 17.10.13 WAS SR[protected] FOR MY A/C NO.[protected] & TOLD THAT I WILL BE ABLE TO GENERATE THE PASSWORD ONLINE AFTER 2 HOURS WHICH WAS NOT THE CASE. This is the worst bank even worse than some govt. banks. Urge others to not open any a/c from this bank or else they will be harrased too for thier problems.

Dear Sir / Madam,
I am daily basic see your Programming for CNBC awaz like Peherdar, Money control, and many more This is a My favor ate Channel since 7 to 8 years and I am seen contentiously your programming.

Sir, I am account holder in ICICI bank Civil Lines, Nagpur since 10 years and having my Saving Account / Salary Account in this bank and suddenly in month of OCT-12, My bank account statement Issued from ICICI Bank, Ramdas peth, Nagpur Unknown Person without my Prior Information and with out my Knowledge and also with out my authority.
Sir, I was some got Information from my good Knowledgeable friends and that time I am searching this my statement was Issued with out my Permission and Knowledge .Sir, I was written comp lent in 29 th Jan-13, and many time personnel visited on frequently basic but till ICICI bank was not and yet are not responding properly.
Sir, That statement was Issued from ICICI bank my Service are Lost and I am Job less person and that not Effect this ICICI bank, Nagpur
Sir, Kindly I request to you and Humble Request to you Please give me Justice from /through your CNBC Peherdar AWAZ Channal.
Sir, I am waiting favorable Replay from your side.
Any other Information please cont to my cell no.

I have my ICICI credit card been overlimit, becasue ICICI team only charged Annual fee for which should not be there on my card and because of which for that month its been overlimit, and been charged for the overlimit and also paid the complete amount last month on time But again I am been bill for the overlimit and annual fee twice.. When I call customer care no response from them. This is the second time I am facing very bad experience because of ICICI Atleast I hope will get justice on this now

My Credit card limit is 35000, I have used the card overlimit once and was been billed for it.And paid in on time But again they billed me after me paying them 35200... Am am Really fed up with the explanation the ICICI Customer care rep's give about this. Aleast I think writing in this forum will solve my problem--for any query's please email me at keerthi.[protected]@gmail.com Thanks, Keerthi

dear sir my policy no is[protected] saral jeevan date 21/05/2009 ill paid 116000 premium not i want to surrander my policy so the birla say your fund value is 92000 till 15/10/2013 he say first year premium cut, ipolicy made by angel broking agent when i booked this policy hesay whenevar you suranddar your full payment rtn but now hi says your first year premium cut down he cheat me so pls suggest
thanks & regards
ramesh patel [protected]

Dear Sir/Madam,

I was employed at ICICI Bank Ltd. from the period August 14th, 2006 to Aug 14th, 2007 and my employee number was 148251. I have recieved a final reminder for the withdrawal of my pf funds failing which they would get transferred to an inoperative account. i wanted to know the following details in order to fill up the withdrawal form and send it to the earliest:

1)the total amount of funds lying in my provident fund account
2)the last date upto which I can send my filled up withdrawal form to icici bank so that i am able to recover my PF amount in full.
3)can I send the scanned copy of my documents to an email address for its processing?
4)if I want to transfer my PF funds to my existing ICICI Bank account, do I need to enclose a copy of: a) my PAN card and b) a cancel cheque of my ICICI Bank account

Kindly furnish the above information to me at the earliest so that i can take needed action in a timely manner.My e-mail id is [protected]@gmail.com.

Thanking you,

Divya Tripathi.
emp no:148251
[protected]@gmail.com

When i tried to book air ticket in Spicejet using ICICI Debit card the fund get transffered from my icici account (i.e ticket amount) but spicejet did not issue stating that they did not get money from bank through online, which spicejet gave an written reply and registered an online refund request to banker.But ICICI reaction on this was bad, they are acting like big boss, they are not taking any responsibilty but they take service charges for all successful transaction and for failed they act like politicians and talk like diplomats. 3 times before i have the same experience, but i got the money refund back after 5 days but the service from them was poor and due to that i lost opportunity benefits from airlines like less cost ticket. Bank should confirm us whether money has reached to proper destination or not. For that only we give service charge to you.

Dear sir/madam, M/S SMC insurance Broker are constantly troubling me & giving false promises & have cheated me in the past. MR. ROHIT SHARMA CELL NO.[protected] FORCED TO ME TO PURCHASE ICICI PRU POLICY NO.[protected]GURANTEED SAVING INSURANCE PLAN) HE INFORMED THAT IF I PURCHASE THIS POLICY, THEN HE WILL PAY ME A COMMISSON OF RS. 2, 25, 000, WHICH IS BEING PAID TO BROKER OF MY EARLIER POLICY NO[protected]LIFE STAGE ASSURANCE PENSION). ALSO HE WILL PAY BONUS OF RS. 2, 19, 000/- ADDITIONALLY & SO ON…. Also his collegous pretended that they are calling from IRDA & supported Mr. Sharma. I am a senior citizen of age 68 years, & certainly not interested in policy of term of 15 years(policy no.[protected], hence I am requesting you to cancel this policy & refund me the entire amount & punish these brokers & their staff members, who are cheating people around . Thanking you in anticipation. Regards, A k kulkarni

I HAVE DEBIT CARD FOR HDFC BANK. I TRIED TO WITHDRAW MONEY FROM ICICI BANK ATM (MACHINE ID STCH9748) IN DELHI. IT WAS SHOWING ERROR THAT AMOUNT CAN NOT BE DISPENSED BUT MONEY (Rs 10000) DEDUCTED FROM MY ACCOUNT.

TRANSACTION NO. : 326782


PLEASE LOOK INTO IT AND REFUND ME THE AMOUNT.


THANKS & REGARDS,


HIMANSHU VATS

MOB. NO. [protected]

Hi, I have opened a PPF account with ICICI bank at Financial District branch, Hyderabad. I was told that my ICICI account will be zero balance account since I gave a standing instruction of 1500 for PPF every month. But, bank has deducted an amount of 280.90 on 09/04/2013. When I called the customer care and explained about the problem, they reverted the amount. Again 05/07/2013, they have deducted an amount of 280.90. When I called the customer care, the customer care rep was trying to convince me that mine is not a zero balance account. When I told her that I was told by the executive at bank that its a zero balance account while opening the account and that is the reason why I gave a standing instruction every month, she kept me on hold for more than 15 mins and said that she will call me back after contacting her manager. But, I didn't get any call from ICICI, since then. Please revert the amount charged for minimum balance on 05/07/2013 and make sure that it will not be deducted again. I can't keep calling the bank every month/quarter. And, any quarter that I miss to notice the amount deducted is loss for me- this is not ethical. Here are my details: Account No:[protected] Branch: ICICI Financial District, Hyderabad, Andhra Pradesh. Email ID: [protected]@gmail.com Hoping that you resolve the issue satisfactorily...

Dear Sir, I was holding Credit Card No [protected] & the outstanding amount on my credit card was settled by the bank for Rs 17400/- which was payable in 3 Equated installments of Rs 5800/- each. I have already made the payment of 2 installments of Rs 5800/- each in the past 2 Months . The last installment is due in the current month . It seems the settlement os credit card balances is not updated with your collection depts & they are calling me for the outstanding amount in exvess of Rs 22000/- I therefore request you to collect the balance amount of Rs 5800/- on any day and close my account with you. Further update the concerned Collection Agents about the same..Pls ensure that I should not receive any call for outstanding payments in future. I also need a letter from the Bank stating that the Account is closed/settled and there is no dues against this Credit Card from me Best Regards Anil G [protected]

Hello Sir My name is prashant and i have an ICICI bank account since last 7 years the account no is[protected] I have deposit some money on my account on ICICI bank agra, sikandra -282007 branch on 10/10/2013 and i wondered see that there are 169 Rs. is debited from my account as a charge for deposit money in another branch. When i asked for this to bank manager than he told me that if you deposit money more than two time in another branch than the money will be deducted from your account. I am really in shock to heard that answer, because why we pay money to deposit cash in our account. This is the bank responsibility to aware the customer for charges . Also i did not found any kind of rule for the deduction of money in cash deposit to another branch I want my money back which is deducted . Please help... Prashant Kumar [protected]

i am havina ppfa/c(num[protected] in my daughter any prashant shah namewith icicibank(punesatara road branch)from th elast 2 years the interest on her ppfa/c is not being updated properlyon asking mr maheshwari who works in ivcici bank pune satara road branch he did not provide any useful answers

Hello Sir,

I wants to inform you that I have not received my policy yet. I have talked to speed post customer care. I come to know that they have not received any Consignment with number EH[protected]IN. You can check status for website from website also http://www.indiapost.gov.in/tracking.aspx

You can see status from attached file also.

There for I request you to Reprint my document and send to ICICI raibarali branch from where I purchase Policy. I will collect from there.

Thanks and Regards
Audhesh

I found that icici bank deducted 28.09 rs from my salary account on 7th September 2013 as a name of ATM DEC CHG. I dont understand how ICICI can deduct my balance without even me trying to withdraw my cash on that particular day. Can the bank look into this and resolve?