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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 972

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Address:Pune, Maharashtra

Hi,

I have applied for ICICI Corel credit card in the mid of February.
I haven't received the card yet, still I received a bill (SMS) on 22nd April with the due date of 26th April.

Since, I didn't receive any card, how am I liable for any kind of bill payment for the Card usage?(Strange).

So, I need the bank to cancel the bill to prevent my CIBIL report from getting marked.br...
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manoranjan sarkar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COULD NOT ACTIVATE

Address:Rewa, Madhya Pradesh

I HAVE RECEIVED NEW GOLD DEBIT CARD NO[protected] AND 4 DIGIT PIN, I HAVE TRIED TO ACTIVATE AT ATM BUT COULD NOT DO, PLEASE HELP ME TO ACTIVATE THE NEW CARD. MY ICICI BANK SAVINGS BANK ACCOUNT NO IS[protected]. REGARDS. MANORANJAN SARKAR...
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Ritesh Newal Maheshwari
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra Amount Cut

Address:Ahmedabad, Gujarat

18/04/2013 18/04/2013 ATMDEC CHG/07-03-13/1455/25ST3 28.09

I never Used the card on this Date, And NEVER my account balance was low and I tried to get more amount the available.

I want complete details for this charges.
1. Where I have used my Card
2. What amount I tried to access
3. What was my account balance

I also want to know, where you have mentioned his clause.br...
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stmk_kk
from Chandigarh, Chandigarh
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Remove my Name Defaulter

Address:Pune, Maharashtra

Sir,
My friend S.Thirumalaikumar residence of 198/977sant tukarm nagar pimpri pune Maharastra above address had taken CCard ICICI bank and his card no. is [protected]. Due to some unavoidable circumstances, he could not pay some monthly Payment on due dates. However, remaining amount has been repaid on settlement of loan a/c with ICICI bank and the bank has issued him No Dues Certificate on 22/062/011. But till date, his...
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Sachin Dange
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction dispute.

Address:Pune, Maharashtra

Hi,


I discussed with ICICI customer care executive on 22nd April 2013 (SR[protected]. I had raised dispute against the transaction of Rs. 13296 done on 7th March 2013 for payment to Tata AIG. The service request number for the dispute is SR[protected]. The amount was credited on my card on 28th March 2013 and again debited on 8th April 2013. I received SMS that the dispute is not processed as document not received whereas...
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dineshverma25
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CREDIT CARD ICICI BANK

Address:West Delhi, Delhi

Fake call by using ICIC creditcard department !

Today 5PM - April 22, 2013. I have received a call from the number[protected] one girl introduce herself that her name was priya sharma senior from credit card department ICICI and told me that a special offer from ICICI card we offer you a "Supersaver Plus Pack" cost Rs.6,399/- absolutely free of cost.
Later on she told me that - this fee can be paid by...
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RohitPd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of Coral Card

Address:Pune, Maharashtra

Hi,

The process for my ICICI Coral credit Card had been initiated since 5th March 2013 but I have not received my card yet.
The ICICI Team has already sent me a statement for the same card 4375 XXXX XXXX 8008 which includes the joining fees of Rs. 500 and Service Tax.
Not only this, they sent me another statement for the next billing cycle although I complained that I have yet not received that card.
They...
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ranga75
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong payment credited to my card account

Address:Tamil Nadu

I have been holding a ICICI credit card for the last 10 years. My last month statement due was Rs. 28,259/- and I dropped a cheque for the same amount on 4th April, but to my surprise I received a SMS three days later that the bank has received a cheque for only Rs. 9,396/- which is utterly false. I have been following it up with their customer care for the last three weeks and I have spoken with more than a dozen executives and three supervisors...
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vsaradhi1
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service Delay in Disbursement

Address:Hyderabad, Andhra Pradesh

Please refer following email sent to ICICI Bank Management. I am so frustrated with Bank i request to take immediate action.



======================================

to ICICI Bank


I am not sure what's wrong with Home loan process in ICICI Bank. We had very brutal customer service for every step of the loan.

1. We got loan sanctioned after so many documentations...
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sajid.memon
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Default on Credit Card

I was using ICICI bank credit card from[protected]. In 2011 I stopped using credit card and asked customer service to deactivate it. Moreover, I discretely ask them to make sure there are no outstanding amount on my card. In 2013 I applied for Home loan from Axis bank and I get to know that I am in default list of ICICI credit card. My credit score is poor and can't get loan. I talked to ICICI bank they only know I have outstading on...
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umeshchandragupta
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HOUSE LOAN

Address:Haridwar, Uttarakhand

Dear Sir,
This is to inform you I had taken a joint house lone of Rs. 15,00000.00 on my joint property with my wife from your Haridwar office and as per norms their is a compulsory joint borrowers insurance scheme with your icici Lombard General Insurance Company and for the same to pay premium they had loan'd to me for Rs. 59388/- and directly paid to icici Lombard General Insurance Company. When I have...
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ashishbaraiya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICIBANK or ICICIDIRECT is fraud to me

Address:Gandhinagar, Gujarat

Hi God,

Please accept my this complain where I found myself cheated by the ICICIBANK or ICICIDIRECT. & I am highly disappointed by ICICI.

I was totally unaware of the Demat services provided by various banks. One of the agent of ICICIDIRECT had opened me a demat account in year 2008 & he himsel[censored]sed to manage it. I have got the user/pass, but I haven't share it with him.

Now I totally...
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vivek80
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annual Fee Charged on Blocked Credit Card

Address:Bangalore, Karnataka

I am Creditt Card customer of ICICI Bank bearing credit card number 4629 XXXX XXXX 2004. There was fraud transaction on my credit card which was made on 10-JAN-2013 for thee amount of CNY 5,900.00 (Rs. 54049.50). I raised a dispute on theis transaction on 10-JAN-2013 aND thee Service Request No. for thee same is SR[protected]. On thee same day my card was blocked. Later after a couple of days, I got a call from ICICI Bank asking for thee replacement...
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T
tyche
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GPRS EDC Machine not working for 14 days

Address:Chennai, Tamil Nadu

Our ICICI GPRS EDC Machine has not been working for the past 14 days and all efforts from our side to have icici fix it are in vain.

complaint - 20134zq2005

There is no sense of customer care and all responsible people ignore calls / give false promises of getting it fixed "today".
The wonderful customer care are so damn idiotic that the only thing they can respond is "we've forwarded...
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ramkishanvia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Hidden Charges

Address:Karnataka

Complaint Number :[protected] .

I have launch a Complaint towards a Hidden Charges of Credit Card which was not informed to me earlier .

Now Bank Need me to Pay Charges .Which i am not going to do as it was hidden and a culprit kind of job .

Need Clarification, but they are resending the Statements with Charges again and again .

Thank you,
Ramkishan Bohare...
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Navpreet Singh
from Delhi, Delhi
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atm discrepancy complaint

Address:Delhi

8-4-2013, i am trying to withdraw 10,000.00 (at 8:30 pm,[protected]from union bank atm, tilak nager near reliance fresh outlet, but the money did't come out of the machine(atm machine giving error : "ENTER MULTIPLES OF HUNDRED"), later i withdraw 12,000.00 from icici atm, vishnu garden, with sucess tracastion. leter i check with my account, i was shocked the unsuccessful transaction is debited from my account(10000/-). how...
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Gurdarsan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARASSMENT

Address:Mumbai City, Maharashtra

I want to lodge a complaint against Mr. Sanjay[protected] working in ICICI Credit card recovery office situated Mumbai. I owed a Credit Card from ICICI Bank and the outstandings are around 22,000 as settlement figure... i have not denied paying the same but asked to wait till next month as i am tied up with some other commitments....
But now I am getting HARRASING THREATS and abuses from ICICI Bank recovery team Mr. Sanjay to pay...
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F
fantabulous
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card - Delay again and again

Address:Mumbai City, Maharashtra

I applied for a new ICICI Coral Card. I received the card after nearly 2 months and that too after a lot of complaints.

After 5 days of receiving the card I get a message that the credit card statement has been mailed to me - the email ID used by ICICI Bank is incorrect. So far despite placing a request over 5 days back for linking the card to my card to my savings account, nothing has been done and their ususal excuse - system...
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pursa80
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Not Received even after submitting the Documents

Address:Pune, Maharashtra

Hi Team,

I was looking for an ICICI Bank Credit Card and I received a call from an executive for ICICI Coral Credit Card.
They asked me to update my current address by going to bank. I went there and updated the details as well.

After two days i received call from the same executive (Purvi Sharma). I submitted all the information and sent her my payslip as well via e-mail.

I was told that...
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Ganesh B shenoy
from Mumbai, Maharashtra
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Change of Residential Address

Address:Thane, Maharashtra

My Loan account No NHPLG[protected]. Please the change the residential postal address

Ganesh Baburaya Shenoy
B-6 Kanchan Pushp, Mahim Road,
Near Sai residence Palghar
Thane Dist
Maharashtra 401404
Mobil No [protected]
Ph No [protected]...
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