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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 971

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P
Praveen.Awasthi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong credit card , without my consent

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I have applied for icici bank CORAL credit card after one of the sales guy from icici credit card division called me and said that icici bank is providing coral credit card without any annual fee. After checking the details and benefit of card I have filled the form of CORAL credit card. Yesterday to my surprise I received all together different credit card named "ICICI Bank HPCL credit card". I have never applied...
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J
jettlaj
from Gajuwaka, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misselling of Insurance policy

Address:Hyderabad, Andhra Pradesh

In May-2010, I purchased an insurance policy (Lombard insurance policy No: 4065/ICICI-LL/L-1950218/00/000) on existing home loan (Home loan A/c No : LBHYD[protected] ) for risk coverage and during the time of availing the policy, ICICI executive kept the information under dark about how the policy has been initiated.
Now, that my home loan is coming to an end in couple of months and got the call from customer care that my property...
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P
purbasha2009
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting charges from my saving account in name of Family QAG

Address:Pune, Maharashtra

Hi:
Myself Sasmita swain bearing ICICI A/C No[protected]

Recently I have checked my account statement and found some FamilyQABchgs is deducting from my account since Mar-2011 and the deduction amount is more than Rs 15000/- till now

I am having this account with ICICI since the year 2007. After doing follow up with the bank several times came to know this is due to not maintaing 50000/- in my account.br...
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gungovind4u
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Not Resolved

Dear sir,
My Self Govind Gour My Credit Card No. [protected] and my service request no is SR[protected] which is not solved by icici customer care executive till today and it was requested on the date of 4/04/2013.
According to the commitment given by their executive which says that If I apply for the coral card my credit limit will be increase to Rs 1 lakh and also he says that I will get...
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Address:South 24 Parganas, West Bengal

ICICI Bank Credit Card No 5176XXXXXXXXX003

Above mentioned credit was card has expired long time back and was not been used since then. But suddenly I started receiving statement from Dec 2012 where no transaction amount was mentioned but late payment charges & interests are added . From Dec 2012 I am regularly receiving statements from the bank adding on that amount. I immediately contacted Customer Care and they provided...
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M
manoj.musyuni
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding icici atm money withdrawal dispute

Address:Sambalpur, Odisha

Dear Sir,

I have make an ATM transaction of INR2000 from ICICI bank ATM ID-S1VDB979 on dated 22/04/2013 6:53PM,but got received INR 800(100X8)from ATM machine.I have informed to nearest ICICI bank Rourkela main Branch,Their personal suggest me to wait 24 hr's the money will be credit on the same account[protected],but the disputed amount (INR1200)still not credited on my account till date .I have also submit written...
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S
sharathsym
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI False marketing

Address:Pune, Maharashtra

I got a call for ICICI Coral credit card, they offered me a life-time free credit card so I applied for it.
Before getting the card I got a sms about the credit card bill which was 1123.6 i.e. joining fees.
I was told that there wont be any charges either annual or joining. The salesgirl which called me has also deactivated her mobile number.
I tried to call CC through phone & online complaint form, but didn't...
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Y
Yasir Mujtaba
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No Response

Address:Mahoba, Uttar Pradesh

sir,
I have these Safety Bonds Of No[protected] in the name of SHAKEEL AHMAD
You've sent me the redemption cheque in march 2005
but due to death of my Husband I was not able to redeem the cheque
then I logged an application in ICICI branch Jhansi
But no response till now please solve the issue as soon as possible...
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S
sweetzzz
from Mumbai, Maharashtra
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Debit Transaction

Address:Pune, Maharashtra

I had made a Debit transaction of Rs.1461.08 from my account on 04.04.2013 to Clicksure. The transaction was cancelled within a week and as per clicksure the payment was not received by them since that the transaction was cancelled within a week and the money is still with the bank which they said should be received by me within 7 working days.The money was not credited to my account so after 7 working days Im following with them continuously...
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K
ksreekumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent usage of credit card

Address:Bangalore, Karnataka

Hi,

This is related to fraudulent usage of my credit card 5176 XXXX XXXX 5011. Two transactions
were done on sites sportsdirect.com and entropay
1.EUR 248.41 at ENTROPAY (April 28, 2013; 12:19:27 hrs.)
2.GBP 214.79 at WWW.SPORTSDIRECT.COM (April 28, 2013; 12:47:16 hrs.).

The bank representative refused to take my complaint saying that I had authorized these
transactions using 3D secure...
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A
Ashwin Mohan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Tax Savings Bond (TSB)

Address:Chennai, Tamil Nadu

Hello,

I currently hold 6 units of the above mentioned tax savings bond which is valued at Rs 30,000/- . Till last month when I checked my Demat account, I could see the units and the corresponding value of Rs 30,000/- under 'Market Value INR' column.

However since yesterday (28th April 2013), I am only able to see the number o[censored]nits against this bond but what I see under the 'Market Value INR'...
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A
amargill
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of PPOs

Address:Mumbai Suburban, Maharashtra

PCDA Allahabad had sent two PPOs to ICICI Bank Ltd Central pension processing cell at Chandivilli Mumbai-12. It was informed to me by bank only. Two letter through ICICI Bank Tarn Taran (Punjab) -143401 has been sent Chadivilli Br ad advised by them to transfer my PPOs to SBI Bank Tarn taran(Punjab) acct No [protected] where I had since long got my pension acct transferred from ICICI Bank old ICICI Bnk Acct No was[protected] with nariman...
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S
shailesh.jadvani
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid recharge

Address:Surat, Gujarat

I have made a payment on 25/04/13 for recharging my mobile. But till date it is not credited. Kindly check and inform me immediately. my email id: [protected]@yahoo.com. Mo.[protected]

The details of my payment is as follows:

Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Payment...
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A
ankurvc
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fund deduction

Address:New Delhi, Delhi

Hi All ,

I am having my salary account in ICICI bank . But few days back 56 Rs/-(28.09 Rs * 2) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer...
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R
roopeshmajeti
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International Number Updation

Address:Hyderabad, Andhra Pradesh

Iam holding ICICI savings account from 6+ years. Recently i moved to UK London due to sudden work.
I have been in touch with ICICI customer care executives and requesting to help me with the procedure o[censored]pdating my UK number.
To my dismay, every customer care executive gave a different procedure and everyone told that their procedure is correct and not to follow anything else. Iam literally frustated for no accurate information...
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loypraveen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by ICICI Bank Recovery Department

This is to bring to your notice that some Mr. Sanjay claiming to be from ICICI Bank Recovery department has been calling all my family members constantly from the past one week and has been harrassing each and every one o[censored]s for something which does not concern me or my family members at all. He has called up each one o[censored]s almost 20-25 times a day which has been very annoying and disturbing.

He has been calling us to get...
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A
anupreeti
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after close (deactivate) tele phonecalls

Address:North Delhi, Delhi

Dear Sir/Madam
I anuj mohan vashishta close my icici credit on 14/02/2011 card no is [protected] and clear all dues with documents . After that approx 2years later i got a tele phone call on 24/04/2013 acaller name is dilip (anand) he is literly abusing me and misbehaviour is very cheap he make me two or three calls from ([protected]) also make calls my friends nos and my lanline nos i speak...
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M
mavin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment due reminder after 10 years

Address:Ernakulam, Kerala

I got a call from a lady who claims to be from ICICI Bank Credit Card team somedays back, informing me that I need to pay some Rs. 13000 due for a credit card (she claims) I used back in 2003). Though I asked her to mail me details of the card - last transactions, card number, etc., she says she cant send me these details as a mail but can only provide me card number over phone. After requesting her to connect me to her Manager, the said...
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A
avijitdhar
from Kolkata, West Bengal
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Promised entry fee waiver is not happening

Address:North 24 Parganas, West Bengal

I have received my Icici bank credit card Last month. The sales person told the waiver of entry fee after 5000rs of transaction. After spending 10000Rs in the first month when I contacted customer care, they told the waiver is not possible as I am not eligible (only few company people are eligible).

What a scam company. To contact customer care you have to wait 30+ minutes in queue. Very bad experience

-Avijit...
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B
bhatt_chirag
from Chennai, Tamil Nadu
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ICICI Bank Home Loan staff harassment

Address:Mumbai Suburban, Maharashtra

I regret to say that after being a customer of icici for more than 6 years and being a privilege customer, I had made a wrong decision to choose icici for my home loan requirement.

The experience that I had for my disbursement to get it done was horrible, worst, terrifying with sleepless nights and a nightmare of my life.

Home Loan requirement are time bound in sale agreement terms, I made a mistake of letting...
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