ICICI Bank Complaints & Reviews

I went to open a saving account in ICICI Bank, Sector - 7, Faridabad, Haryana and the account opening section offered me a plan of zero balance with a fixed deposit of Rs.125,000,00 so I signed all the forms and did all the formalities she told me, but it was shocking to know exactly at the time of maturity of the Fixed Deposit that there was no FD with my account. When I tried to contact the person she gave an explanation which is horrible...

On 5.11.12,from 22-52 hrs to23-00 hrs I got 5 alerts of debits to my credit card for various amounts of $ 2.12, 59.99,79.99,79.99 and59.99 dollars.As all these transactions were fraudulent,I called their 24 hrs customer care support and could contact at 23 10 hrs and spoke to one officer/executive.But.I failed to contact them on 6th inst and on 7th till 1 pm.presumably their server being down.However, they could have contacted me over phone or acknowledge my e-mails sent on 6th and again on 7th I am yet to know that they have done or propose to.

I have booked ticket from Pune to Bangalore through Make my trip website. I have used a deal of ICICIFEST12 for 500Rs. cash back. The offer in the icici bank site says that the payment can be made through credit / debit card / net banking. The link below shows the offer terms & conditions.
http://www.icicibank.com/online-services/offer-zone/MakemytripDF.html
PASSENGER NAME: V. SUNDARARAJAN

BOOKING ID: NF[protected]

SECTOR : PUNE TO BANGALORE

DEAL CODE ENTERED: ICICIFEST12

PAYMENT THROUGH : ICICI CREDIT CARD

TICKET BOOKING DATE: 09.10.2012

When I contacted make my trip they have sent me email that it is a mistake from icici bank.

Quote - As informed you earlier that per our Higher Authority revert the offer was valid only for the transition of net banking and as Terms and Condition is not cleared this is mistake from ICICI Banks end. Unquote

I do not know whom I should contact to get my cash back

Inspite my letter given to ICICI Bank,AC-4 Salt Lake Sector-1,Kolkata- 700064,to record my NEW MOBILE NO:[protected] in lieu of earlier number given [protected] no change is made as on date. You are requested to rectify immidiately so that all SMSs are received on new number in lieu of old one fr om security and privacy point of view.

Dear Sir/Madam,

This is to bring to your notice that, for my ICICI BANK CREDIT CARD [protected] there was a online transaction fraud happened on Nov 1st 2012 for 92152 rupees. As soon as i saw the sms for these fraud transactions, i immediately contacted the customer care of ICICI to report the same. That time customer care told me that, the credit card is blocked and whatever fraud transactions happened i no need to pay . But when i call them back on Nov 4th 2012 to check again, they told me that i need to make the payment for this fraud amount 92152 rupees. So i would like your kind intervention in this matter and do the needful.

Thanks & regards,
Susant Kumar Patnaik
M:[protected]

dear sir/madam,
here i am to compalin of ICICI bank's credit card of not being received statement and bill information on time, because of that i am unable to submit the payment on time. and bank imposing the penalty.
for last month i have not received the statement by courier and they imposed penalty and for this running month also i hv nt received the statement till being writting this complain. i have very hectic schedule and all the bills is submitted by my assistant.
it has been happened 2 times in past also.
today their executive called me for payment, when i told him to not pay the penalty in absence of statement of last month and this month, simply he denied to reverse the late fee.
now i am bothered of their practice of work, it is their management fault of not being received the statement on time.

please help me out. otherwise i will go for legal action.

regards

vijay vishwakarma
bank - icici bank
credit card - [protected]

Dear sir

My Name is mukesh Kumar Gupta s/o Shri Bhairu lal Gupta
company name :- DELTON CABLES LIMITED
P.F.A/C nO. 5581/65

FIRST TIME REQUISTION :- IN MONTH OF MAY-JUNE2011 That time I have ICICI bank
account but PF Department released my pf ammount on 27/3/2012
Rs.26616.00 and Rs. 9552.00
that time I already closed this account so bank not giving these cheque to me and say to me
cheques are return to PF Office
so I again submite requistion in PF office this requistion was reject on
10.09.2012 due to they are paying this amount in ICICI BANK
but ICICI BANK not paying to me my PF MONEY

so how can you say you are not recieved my Pf Claim form

I hope that you are understand my problem and help to me for pf claim amount

Reference to the subject cited above and subsequent correspondences, SR[protected] dt. 03.09.2012 and SR[protected] dt.10.10.2012, I regret to state that till date I have not been received any clear picture and it is regardless to say that each and every time I speak to the Customer Care Executives, they are tranquilizing me by asking me to forward/ instruct to do this and that. Though I have done as far as they have instructed but the outcome is yet on zero.

For your scrutiny, I would like to mention again the incidence happened with me; I have visited the AXIS Bank ATM located at Gamaria on dt.02.09.2012 by 10.30AM, have entered the amount of Rs.100/- for withdrawal but unfortunately the ATM does not dispensed the amount. Then again I entered Rs.500/- and I get the same but during the time being I get my Balance Slip debited with Rs.10000/- from my ICICI Bank Account. I am hereby enclosing the scanned slip copies for your information.

Since, have been associating from a long time with a brand like ICICI, I should never expect such kind of recklessness from the organization. I am grateful that since I open my account, I have not faced such kind of situation earlier.

Humbly, I plea your kind support and coordination on this matter, as a person like me, whose Net worth is Rs.8900 per month salary without any other source of Income, the amount is very valuable and I am facing financial crunch during this festive season; rather, guide me what is the procedure I have to follow to recuperate the debited amount of Rs.10000/-. Else, kindly mention whether ICICI Bank or AXIS Bank will forfeit the amount and to whom I have to take step so as would be deemed fit.

Hope you will anticipate the matter and do the needful at the earliest.

Hi,

I have made a online transaction through ICICI bank online banking and today when i checked my account statement i came to know that my money got debited twice.

Please help me to resolve this issue at the earliest
my contact number is :[protected]

Respected sir,
I want to take a loan from hdfc.but my name will be in cibil. i take a icici
loan and i closed that.so kindly please fulfill my requirements as soon as
possible.

LOAN NO ;LICOC[protected]
MANOJ THOMAS
VATTATHARAYIL HOUSE
VENGOLA PO,ARAKKAPADY
ERNAKULAM
683554
[protected]@gmail.com
[protected]

Hi Team,

Four time Rs.28.09 is deducted from my account for no reason. I have checked the reason in internet. Then i fount that it is deducted, When you are trying to withdraw money which is greater than the account balance.

Is that as per Law/Regulation. kindly suggest...

SIR MY NAME IS ASHOK MEWARA S/O KAILASH SWAROP MEWARA I GOT THE MORGAGE LOAN FROM RAJ BANK KEKRI OF 447000/- ON DATE OF[protected] THAT TIME MY ACCOUNT NUMBER WAS 0090LMOR100014 NEW ACCOUNT NUMBER AFTER THE MIGRATION OF BANK RAJBANK TO ICICI BANK WAS RBKEK[protected] THIS ACCOUNT HAS BEEN CLOSE ON THE DATE OF[protected] AND NO ANY DUES PENDING AGAINST THE LOAN. I GOT ALSO NOC OF ICICI BANK ON DATE OF[protected]. BUT PROBLEM IS THAT SIR THIS LOAN IS STILL SHOWING 376000/- AS A OUTSTANDING AMOUNT OF CIBIL REPORT THAT IS NOT GOOD FOR MY CREDIT PLEASE TRY TO REMOVE THIS OUTSTANDING AMOUNT FROM MY CIBIL REPORT OTHERWISE I HAVE TO TAKE LEGAL HELP. THANK YOU. MY PHONE NUMBER IS [protected] email - [protected]@yahoo.com

I tried to withdraw an amount of Rs 8000/- from SBT ATM on 31/10/2012 time 07.19pm ( atm id S10B[protected] by using my ICICI Paydirect Card(card no [protected]).But I have not recieved the amount & the same amount debited to my account.I have complained the same to ICICI bank,pattom Branch,Trivandrum on the next day ( 01/11/2012 ).We have got the information from the branch that it will take 11 working days to re-credit the same.As per the RBI Rules,It should not take more than 7 days.Kindly look into the matter URGENT & do the needful
Regards
SHIYAS SALIM
Mob [protected]

We have a current account (proprietor) with ICICI BANK (Kalkaji branch) in the name of 'ANANYA B&B'. (Account No.[protected].
On 11th Oct 2012, an online bank transfer of amount 282 Euros was made from Spain to our account. On 13th Oct 2012, when I went to the bank branch and on enquiring, I was confirmed that the transaction had come and it will be credited to my account once I confirm the Purpose code.
On 15th Oct 2012, I received an email with the list of Purpose codes and I confirmed the Purpose code for the transfer on the same day.
When the transfer money did not arrive to my account by 20th Oct 2012, I again went to the bank. They said that the transfer details did not mention the account name. As advised by the bank employee, I wrote a letter confirming the transaction and specifying that the account name was 'ANANYA B&B'. After 2 days, the bank then asked me to submit the same letter on our company letter-head. This was then submitted on 26th Oct 2012. It’s been almost a week since then, but still the amount has not been credited to my account. I am ringing up the bank every day and all they have is some excuse. Now they say that it is awaiting approval from some bank employee.

The bank is harassing the customer and earning interest on the money for almost a month now. Moreover, the bank even doesn't bother to inform the customer regarding the status of the transaction. If I had not enquired regarding the transaction, the ICICI bank would have simply consumed the money without the customer not even being aware of the same.

The bank has to blame the customer for not using the beneficiary account name while making the transfer. If it was so, then why did the bank accept the money from the Payment Initiator (Debtor) at the first place? An ICICI account number is a unique number and Account Name can easily confirmed. Even after the beneficiary account customer has confirmed the transaction, why is the bank holding up the money?

Dear Sir

I applied for a personal loan of one 1 lac in the ICICI bank in Pune online for a very urgent requirement. After many followups and complaint registration their representative came to collect my documents. But after submission they kept on calling me for additional document. As a permanent add proof I submitted the Index 2 of my flat in Pune which I will take possession in Dec'12. the same was verified and approved by their representative initially.But after one week on continuous follow ups I was told that my application was rejected because of wrong add proof.
In this process I lost ten very precious days and left with no time to approach another bank.

This is a very careless and unprofessional attitude of ICICI Pune sales team that has put me in a big trouble.

I received CIBIL report from your
> organization against payment yesterday.
>
> Following information are wrong
> in the report as per my data ( Pan No: AVRPK2668Q)
>
> D.O.B - shown 30.11.1980 but my D.O.B is 21.10.1980
>
> Mobile no (not classified) : out of 4 - 2 is not my number.
>
>
> Because of this errors in my report some
> other persons information also included in my credit
> details are follows
>
> S.No Member Name A/C No
> Account Type
>
> 1. ICICI Bank [protected]
> Credit Card
>
> 2. Indusind Bank [protected]
> credit card
>
> 3. ICICI Bank [protected]
> credit card.
>
>
> These three are not mine . Due to this problem this
> will affect my loan. Please clear as soon as possible.
>
> Thanks & Regards
> G.Karthik
>

Not sure what to write out of my frustration; but after several request all response seems no use from ICICI bank. Due to confidentiality not writing the cards details.

Active Cards:
My existing card and Add on card.
I placed closing account( cancellation) requests of above cards;
In turn ICICI issued a new card.
Not sure now; I am holding how many cards. And misuse of these card who will be responsible as I never requested new card and also do not hold this card.
Please help to cancel/close all these card mention above so that I could get rid of from ICICI cards.

Myself Sunil Dutta from Bangalore received a letter (ref No:[protected] from ICICI Bank on dated August 09, 2012 in my native address .That letter says that lien marked on your bank account towards unpaid outstanding dues. Against that I make a complain ( SR[protected]/08/2012) that I was not the person who received that card and not the person who applied it and who made those transaction too. ICICI bank assure me that they will do some investigation and let me know. But sir on September 28, 2012 I received another letter (Ref No: 92712/654011C) it says investigation has been completed and customer is liable to pay the amount. Again I am not happy with type of investigation bank did because they are not showed me the credit card delivery detail and transaction charge slip.

I have some question regarding this. Why Bank not showed me the Credit Card delivery detail? Why Bank not Showed me the transaction charge slip? How can courier service deliver it to some one else hand.

I'm surprised why suddenly ICICI bank credit card dept. active after four long years to send me the letter. In between I never received any letter or credit card statement even in my mail Id too. Dear Sir because of this I am going through lot of mental trauma. So please, I desperately need some help from you to resolve this problem as soon as possible.

Sir I am a genuine and loyal customer of ICICI bank. Once in 2006 I took a personal loan (LPDEL[protected]) and repaid that without any fail. I was holding a ICICI Bank credit card ([protected]) which does not have any outstanding.

Sir for your note I inform you that from 2006 November 16 to 2009 May 28 was in Mumbai and from 2009 to till date I am here in Bangalore.

thanking you
sunil Dutta

kindly check my bill date.13/09/12 there are two trans.which irctc not received but icici charge me i request that please help me for refund

I got a call from a person speaking on behalf of ICICI bank.She had all the details like my card no, age, residential address, date of birth, etc. And other personal information. She told me about the offer and gift vouchers which I would be getting free of cost as a part of ICICI bank esteemed customer.I asked again this is free of cost then she told it is totally free of cost for you because you have good credit history and you are a lucky customer.Later on , when I have checked my message inbox during evening , I came to know that rs. 5499/- Is debited from my ICICI credit card.
After receiving the above message,I got a call again in which I questioned them about the charges which I was unaware of.They said that they had the call recording in which I agreed to pay the charges which I never said.I then asked for the recording so in reply they said that they would mail it to me.Till now I havent received a mail regarding this.
I asked them to reverse the charges but they denied doing it.
Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

This is really a very serious issue, somebody is playing with brand name of ICICI bank,
please do the needful.
Regards.
Mahadev prasad mundhra