ICICI Bank Complaints & Reviews

Title: Mr.

First Name: Elvis

Last Name: Fernandes

An ICICI Bank Customer: No

Product: Credit Card

Account No: NA

What would you like to say: My Credit Card no. [protected] has expired on Feb 2012, my utility bill payment of my idea post paid card has been stopped with immediate effect. I had applied for ICICI Lombard General Insurance, ICICI Personal Protect Policy, but since i did not receive any policy details from the company, i had instructed to stop the policy and any payment with regards to the same. As the card has been expired i cannot use it for any transaction, but strangely the card has been active with regards to payment to be made to ICICI Lombard General Insurance.



On my last payment made on 17/07/[protected] CHEQUE PAYMENT RECEIVED,THANK YOU. C 0 Rs. 3,139.00, whereas i was informed that this was my last payment on phone. I am surprised to see that the company is still keeping the card active for payment of ICICI Lombard General Insurance.



Firstly What I Fail to Understand is when the Card has Expired on Feb 2012, how come its still active for ICICI Lombard general Insurance.



Secondly when i was informed and assured on phone before making the final payment, that this would be my last payment, and the Card will be invalid, then how come its still active.

E-mail address: [protected]@gmail.com

Telephoneno:+91-0250-[protected]

Correspondence address: B-702, Classic, Vile la Builde CHS,

Nr, Gokhiware Talav, Next to Bassien Catholic Bank, Vasai (East), Vasai : 401208

City: Vasai

Country: India

Pin Code: 401208

Icici bank ltd as block my Salary Ac any Prior notice for Credit card baiment i to request you do to the needful at the er-least ( I am Already paid this Amount my Saving A/C No[protected]

Thanking you

S. Natarajan
[protected]

Dear sir,
I am Ujjal Biswas.I am living Shyamnagar.I am 24 years old. One year before open one account from Barrack pore ICICI Bank.Then credit 8 lack in my account and i suggest bank employee that i want to fixed in may money with 6 month but he miss use me and he fixed may all money ICICI Incurence. Now i want my money back but he don't give my money.But i want my money emergence. My contact no- [protected]

please help me

Hi
I wanted to change my ICICI branch & my communication address for my ICICI AC #[protected].
I live in Vasant Kunj , New Delhi so I went to Vasant Kunj ICICI branch. Gentleman at the counter asked me to fill up a form for branch & communication adress change which I did & also gave him photocopy of my Voter id card as my Delhi address proof.
I called up customer care today to enquire about the status of my request & they told me that my branch has been changed to Vasant Kunj but they never received request for my communication address change whereas I had requested for both branch & communication address change.
Customer care representative asked me to either go to my new branch or call the branch for further enquiry.As I was out of town I preferred to call.She gave me number of Nitin malhotra from Vasant Kunj branch ([protected]).I called Nitin malhotra 12 times but he didn’t bother to pick up the call even once.
I have few questions to ask -
Why did Rep at Vasant Kunj branch didn’t forward my communication change request & only sent a request for branch change (SR[protected]?
Why ICICI customer care gave Nitin malhotra's number when he does not bother to pick call ([protected]) ?
Despite following the laid down process , why as a customer I am being mentally harrased & sent from piller to post for communication address change ?
Kindly provide me answer to above mentioned questions & share action taken on careless ICICI staff involved in this.
Also pls share what compensation will I receive for this mental harrasment.

Regards

Akhil Saxena
Mobile -[protected]
ICICI AC #[protected]
[protected]@gmail.com

Not giving N.O.C
I have taken the two wheeler loan from ICICI bank my loan no.LTGND[protected]
I have paid all instalments. Iam praying god to get the NOC from ICICI bank.

My loan got cleared on 10 MARCH 2008, I have started to follow up with icici executives to get my NOC from since 4 year



.
name; suresh chandra maurya

address; budh bihar colony gonda,
mande nala gonda
uttar pradesh 271001
.
email;mr.[protected]@rediffmail.com

महोदय
निवेदन है कि मैंने दिनांक 16.10.12 को मेरे icici s/b account no.[protected] में से ऑनलाईन रुपये 60 का idea prepaid sim no. [protected] को रिचार्ज करने की प्रक्रिया पूरी की। मेरे खाते में से 60 रुपये कट गये लेकिन आज दिनांक 18.10.12 तक रिचार्ज नहीं हुआ।
अतः श्रीमानजी से निवेदन है कि 60 रुपये वापस मेरे खाते में जमा करने की कृपा करावें।

भवदीय
रमेश कुमार

Sir,
I have purchased a tax saving bond 032005-tsb-two with bondholder no:[protected] , certificate no:17609 and no. of bonds 06 with distinctive no.as:[protected] in the name of Satya Narayan Singh,Krashna devi on 24 th day of MAY 2005 whose redemption date is 30.04.2010.The depository ISIN:INE090A11053.
I have not received the warrant cheque of the said bond. further i state that my all personal details are same.My e-mail id is [protected]@gmail.com. please let me know how to redeem the bond.
Thanking you.
Satya Narayan Singh

Dear Sir,
I ( Vishal Kumar Singhal ) hold a corporate account in the name M/S Krishna Enterprise with ICICI Bank branch Haldwani A/C No[protected]
I issued a cheque No 683633 dt 09/11/06 for Rs 100000=00 ( Rs. One Lac Only ) in the name of M/S Claris Life Science Ltd. In the bank statement the payment shown to M/S Kotak & party ( M/S Claris life science ltd informed to not receipt of the payment of this cheque.
I am trying & contacted the representative of the branch for clarification of payment done of this cheque for the last more than a year. No response & proper/ satisfactory reply are being given till date. What is happening to the customer service & management.
It is requested to see the matter & do needful.
Thanks

Reg. charges made to my account without informing on change.
I have account with icici and i have to maintain Quarterly balance 10k and I am maintating the same without fail.

Suddenly in september2012 month icic bank deducted amount as fine for 3 months 393, 393 and 280 for not maintaining Monthly balance.

ICICI never informed me on this change. I will not accept I will complaint RBI on this.

Please take neccessary action.
Acc no :[protected]

Thanks,
Sumalatha
[protected]

As per RBI guideline : RBI/[protected]/260 DPSS No.1405 / 02.10.02 /[protected] March 10, 2008, there should be no charges for using ATM card of any bank to non-bank ATMs.
We have been charges many times this year for using ICICI bank's card in other bank's ATM.

Hi ICICI,
THis is with reference to my previous complaint on ICICI for allowing fraud transaction to happen through ENTROPY .
I got irresponsible reply from ICICI bank Head- quality service bangalore mentioning that credit card transaction has happened with authentication and it cannt be rolled back.
Apart from me and ICICI bank , no one else knows my credit card information.
Looking at his answer , I suspect ICICI participating in fraud business with Entropay UK . After observing this fraud transaction in my statement, I have contacted ENTROPAY support team through email. They have clearly told me that some one has created a dummy account and registered my credit card against this account. ICICI bank has authorized this registration without my approval. ICICI allowed this transaction to happen. ENTROPPAY has agreed to cooperate with Bank in investigating this fraud. Even after informing this, ICICI bank is not ready to own the issue. This clearly shows how much badly you treat your customers. I need this transaction reversed as soon as possible. I have already filed a police case against ICICI bank in cyber crime police station, local police station and will be putting a complaint in consumer forum also. I will be reporting this to RBI also.
If I dont get any resolution as soon as possible , I am going to contact media people regarding this harrasment and also the internation media.
I am also your previlaged customer who has been using service from more than 6 years . If matter is not resolved I am going to spread news about this bad incident in social media and all of my colleagues (around 1 lakh).
ICICI bank doesnt really care about customer. Worst bank ever. Not eligible for even 1% trust of customer
Regards
Ananth

This is regarding a my loan with ICICI loan no LIBNG[protected]. I had discussion for settlement with manager of ICICI and spoke for settlement for Rs 14000 in 2 installment. I paid 2000 immediately and gave a cheque for Rs12000. The gave me a receipt saying full and final settlement, and promised to send a loan closure letter in 10 to 15 days. This happened few years ago and the bank didn't process it properly and they are demanding Rs 8400 till now. several complaints to Customer care and also walked in directly didn't help. Every time I go to bank they inform they will check and get back and no one get backs to me. this has also been impacting my CIBIL scores. Kindly help me.

I have entered 15000/- Rs for withdrawal from ATM machine located in HAL factory premises ojhar on 8-oct-2012 at 5 P.M. But only received 14600/- Rs i.e. Total 400 Rs less withdrawal. After checking my withdrawal slip, showing that full 15000 deduction of money from my bank balance.

For the above said ambiguity i lodge the complaint to the customer care of ICICI bank vide complaint number-SR[protected], it was no use.

Name- Truti A Patait
Account No[protected]

sir my Deduction complaint about POSDEC CHG which have deducted on my account on 11/10/2012. two timw charge on my account deducte 28 and 28.
please give me detail and amount is forward my account.
muneeesh kumar
A/C no.[protected]

Hi,

I am having a savings bank account ICICI Punjabi Bagh from last two years and my account no. is[protected] .

I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges twice within a gap of 10 days.

25/09/2012 MABChgs-Jul12+STax 43.26 393.26 Rs
03/10/2012 MABChgs-Aug12+STax 43.26 393.26 Rs

I understand MAB is monthly average balance.

My issue -

I don't have any mail informing about this MAB charges. I only knew about QAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Regards
Mrs Chander Kanta Khurana
Mob: [protected]

Respected Sir/Madam,
I Tribhuwan Pandey serving in INDIAN AIR FORCE as JWO currently posted in Air Force Station Barrackpore,Kolkata.
I would like to register a complain regarding miss use of my ICIC debit card which is been used in ENTEOPAY UK website for amount of Rs 11391.71 on 5th Oct'2012 around 1838hrs (Frauad transaction). Account No:[protected]
As soon as I got the MSG on 05th Oct'12 around 1838hrs,I contacted bank wheather such transaction has taken place & also I haven the ministatement.Then I called ICICI customer and informed them,they told that they will forward my compliant to some risk/investication department and they will contact me in next 48 hrs,service request no.(SR[protected] and I am still waiting for there call.On next day i.e 6th Oct 2012 I informed to TITAGARH POLICE STATION and gave them written compliant to them.On 8th Oct I meet with ICICI Branch Operating Manager and informed him about the fraud transaction,I blocked my card and gave him written application for the same,he said that he will forward it to Mumbai office and they will call me back,service request no. (SR[protected] and still waiting for there call.
Later I have tried calling bank so many times requesting them to send mail to ENTROPAY TEAM and give details about my request every time I made a call,call center guys are telling me they will arrange for call back.
Now i don't know what to do its is a fraudulent case and i don't understand why the bank people are not taking necessary action on this even after complaint is be given .

I Kindly request you to please register complaint on this against ICICI BANK for being so careless on such a serious issue and please help me out in getting my money back as soon as possible .
I have all the copies of my complains.

With regards,
Tribhuwan Pandey
Tel.No.[protected]/[protected]
email id: tribhuwan.[protected]@gmail.com
Account No:[protected] , Barrackpore Branch ,Kolkata

Hi

I am Sathick and I'm holding account in ICICI bank for the past 2.5 years. I just saw today when I checked my account online, that four times I have been charged POSDEC CHG of Rs. 28.09 each and the description says:
POSDEC CHG/22-09-12/4770/25ST3

Please clarify this.

- Sathick

Hi,

I had paid my Vodafone bill on 3rd of October of amount 266/-. But the amount is not credited to the vodafone but it is debited from my account.

Here is my transaction details:

BIL/[protected]/Sep Voda Bill/VODAFONE_MICI28.

Could you please look into this and inform me asap.

Let me know if you need any other details.

Thank you.

Dear Sir/Madam
I am customer of ICICI bank , holding debit and credit cards. I would like to register a complaint regarding misuse of my ICICI credit card information online without my authorization by some unknown person. This happened on 26th September at 8:55 PM and the transaction amount is Rs.18956. I contacted ICICI bank customer care. They are NOT cooperating with convincing answers. They have blocked my card from further misuse , But they are saying transaction which has already happened cannot be reverted back. Later I contacted Head Quality services of ICICI bank. They are now saying matter is under investigation . They should own this issue and resolve it within next 2 days.
This transaction was done through a website called ENTROPAY UK. I contacted them through email They are clearly saying that some one has registered a fake id and misused my card information for purchasing products online. They have agreed to reveal details of this transaction only to ICICI bank and to police. Hence I took this matter to local police . Registered a complaint against ICICI bank in Banasawadi Police station . They will be contacting ICICI bank soon for investigation . I have also mailed cyber crime Bangalore mail id giving them details.
I am registering this complaint against ICICI bank for being so negligent , making security breach and ignoring customer requests causing damage in big way.
Regards
Ananth..

My Daughter Ms.Abhipsa Chauhan operates an youngstar saving account No.[protected] with ICICI bank, Mission Street Branch, Pondicherry. I saw some deductions in her account. the details are as follows.

12.09.12 MAB for May Rs. 112.36
24.09.12 MAB for July Rs. 112.36
Yet to receive Statement, but there is another debit for 112.36, must be for MAB, please check.

The required QAB has been maintained.Through detailed searching on the Internet I was able to find that your bank has changed the system of minimum balance from Minimum Quarterly Average Balance to Minimum Monthly Average Balance since April 2012. But, it is very DISAPPOINTING to note that your Bank did not inform about this major change.You send so many mailers, but fail to inform regarding this change.

The above mentioned wrong deductions from her account must be credited back immediately.

Since your bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to her account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Sandeep Chauhan
Gaurdian of Abhipsa Chauhan