ICICI Bank Complaints & Reviews

Dear Sir/ Madam

I lost my ICICI bank debit card today.
So I need to block my debit card as soon as possible.
A/c no[protected]

Regards,
Kanak raj bharti

I had made a debit card purchase of 1803/- from reliance trends bhopal on 3/10/12 tranaction was failed and money is deducted from my acc. I had filed a complaint by telephone, fax, email and personal visit to branch. but they had not resolved my issue. This is the Worst bank In World. Bank itself stolen my money from acc. and not going to return it back after many complaints.
My acc no[protected]
Suresh
[protected]

TO,

The Nodal Officer ICICI Bank Tower Bandera Kurla Complex
Bandera East Mumbai Madras



Dear SUB:- Complaint for ICICI Bank Debit on A/C 49000 rupees



Dear Nodal Officer


With due respect I want to state you that my name is Gurpreet Singh Babbar resident of 403, sarif pura rani bazer, street No. 8, Near bus stand, Amritsar holding one ICICI salary A/C NO[protected] opening date approximate Sep 2010. Sir I want to state you that I am not satisfied with the work of your bank yesterday i visited date 12/11/2012 on Icici Bank Ranjit avenue Branch and my problem is Last 06/11/2012 Debit on my A/C rupees 49k after two day i am go to date 09/11/2012 at ATM CASH WD but ATM showing me available balance is -106575.50 I am very shocked than I am go to the Bank date on 12/11/2012 and Talk to ICICI Phone Banking Customer Care person on ICICI Credit Card Department He Say you are in loan used in credit card so you kindly more Deposit 10575.50 Rues THE TOTAL AMOUNT OF LOAN IS :-155575.50
this is not done this is the cheating with your customers.
I denied, i am not use credit card & loan any bank of my all life so i have Humble Request you please credit on my money 49000 rupees on my A/C please Resole your mistake as soon as possible. Otherwise I am Going to the Action your ICICI bank.



Thanking you

your painful Customer
Gurpreet Singh Babbar
[protected] [protected]
Amritsar Punjab

Dear sir,

There has an unauthorised debit happened in my credit card on 15/11/12.On 15/11/12 a call from Delhi number:[protected],[protected],[protected] came to my mobile and says that this cal from visa creditcard customer care and you are very valuable customer for us .So we offering a reward card to you without any cost .After ten minutes a message came to my mobile that Rs.5999/- has been debited from my card as an information that IVRSHIFTTHOUGHT.suddenly I blocked that card gave writtern complaint to bank authorities.So I herewith requesting you to pls help me to resolve this issue and get my cash back.


Thanks&Regards

SARATHKUMAR.SS
MOB:[protected]

Respected sir,

I having an icici bank crtedit card since 2007.on 15/11/2012 I got a call from[protected],[protected],[protected] ,managers no:[protected] says that this call from visa customer care centre and your eligible for reward card without any cost&they connected to icici bank customer care centre .After 10 minutes I got a message on phone that RTs.5999/- has been debited from my credit card with merchandiser name;IVRSHIFTTHOUGHT.Suddenly I called icici bank customer care centre and blocked that card and also caled that number but they not responding .I givend writtern complaint to icici bank authorities.So I herewith requesting you to pls help me to solve out this problem with maximum early as possible.


Thanks&regards

sarathkumar.ss
mob:[protected]

Myself had applied for a Business Loan recently, I am shocked to hear from the Banks ( HDFC, SCB, ICICI Bank & Citi Bank ) that my names are listed in the defaulter List of CIBIL. I have paid and settled all my dues till date and have the settledment letters from the concerned financial Institutions & Bank on the their letter head that hte full & final settlement has been done and there are no dues pending from our end.

We do not know which Financial Institution has reported our name in the defaulter list.

This is unfair for a customer who is sincere and has settled all the dues and has never defaulted in any way.

We have never reveived any information from CIBIL asking for a confirmation if the name of a customer is listed in defaulter list whether is it correct?

Kindly advise how to removed my name from the defaulter list with immediate effect. We are ready to give you all the proof and settlement letters issued by the concerned Financial Institiutions.

Kindly help us me on this regards.

Looking forward to a suitable action at the earliest from your end.

Thanks & Best regards
Ramesh Kaushik
Cell:[protected]

Dear Sir,

I have a Saving's Account No .[protected] with ICICI Bank Pvt.Ltd. Udumalpet. Rs.393.26,date;12/09/2012 , Rs.280.90, 14/09/2012, Rs.393.26 ,25/10/2012 ,and Rs.280.90. 09/11/2012.Total Amount Rs.1348.32 has been debited from my account for non-maintenance of monthly average balance for the months of may, June , Sept and Oct 2012.

I have not been intimated about the revised schedule regarding maintenance of minimum balance, which was earlier used to be Quarterly Average Balance . The change from Quarterly Average Balance requirement to Monthly Average Balance, I understand after called to the ICICI customer care on 12.11.12,

It is very disappointing that the bank has debit the charges without intimation about the change to Monthly Average balance.

Hence I request that the charges be refunded at the earliest.

Thanking you,

Yours Truly,
Nagurmeeran.S

on[protected] we made an online transaction for purchase a 5gm goldcoin from ICICI bank on the occassion of Dhanteras. For that they have to send us an invoice and a 6- digit unique code so that we can get the delivery from the bank but they didn't sent it yet, now tell me how we can get the delivery on the occassions means they ruin our celebrations on this precious festival season.

I don't know when they got trained with prefessional attitude i think they are following one philosophy that indian consumer is an illiterate person they dont know anything about the corporates.

Means it is ridiculous.
i just want to thak ICICI BANK for their very very very bad service.
and at last i want to say that I'll never use ICICI bank service means ICICI bank sucks yar.....
our curse with you ICICI Bank.

Dear Sir/ Ma'am,
I am PREETI SINGHAL , having a saving account in your bank at HANUMAN ROAD VILE PARLE EAST MUMBAI BRANCH.
My account no. is[protected]. I deposited 20000rs. on 16nd JUNE, 2010 IN NANDED BRANCH MAHARASTRA.
You have deducted 165rs. as ANW charges. The guy who opened my account told me that till 50,000rs. there will be no charges and you can have N no. of transactions from outside the city but within India,because it is so called nationalised bank. So please do take correct action against those people because I think they are spoiling the image of the bank and reverse my money as soon as possible.

Regards,
PREETI SINGHAL
[protected]

Dear Sir,

I have a Saving's Account No.[protected] with ICICI Bank Pvt. Ltd. I came to know today that Rs. 393.26 has been debited from my account on 14.09.12 and another Rs.393.26 on 09.11.12 for non-maintenance of monthly average balance for the months of June 2012 and Oct 2012.

I have not been intimated about the revised schedule regarding maintenance of minimum balance, which was earlier used to be Quarterly Average Balance of Rs.10000. The change from Quarterly Average Balance requirement to Monthly Average Balance, I came to understand only after the ICICI employee called over the phone on 10.11.12, that too after I wrote an email to icici the day before from my icici login enquiring about my Quarterly average balance from October 1st to till that day.

It is very disappointing that the bank has debitted the charges without intimation about the change to Monthly Average balance.

Hence I request that the charges be refunded at the earliest.

Thanking you,

Yours Truly,
Priya

Deduction of MAB charges without any prior information

Hi,

I am having a savings bank account ICICI Vadodara and my account no. is[protected]


I was just checking my bank statement and got the shock of my life to see that my account has been debited by MAB charges and that too twice between a span of 10 days.


14/09/2012 MABChgs +STax 30.9 280.90 Rs
22/09/2012 MABChgs +STax 30.9 280.90 Rs
03/10/2012 MABChgs +STax 30.9 280.90 Rs
25/10/2012 MABChgs +STax 30.9 280.90 Rs
09/11/2012 MABChgs +STax 30.9 280.90 Rs


I understand MAB is monthly average balance.

My issue -

I don't have any mail informing about this MAB charges. I only knew about QAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

Customer Complaint Cell
I am currently out of the country after alomost 10 years lots of calls receiving from the recovery agent at my back home as well to myself repeadetly.
I communicated to them to send the statement details and after regular follow ups with the receovery agents who always talks rubbish the statement landed to my inbox of INR 48,000 only showing interest charges no relevant details are available.

Moroever i communicated that will settle the issue while i am back home as i cannot remember the history of details paid & last statement after 10 yrs as the bank officials were sleeping till date.

The conversation i had was ridiculous eventhough after repeadedtly i informed that shoudl not called me gain nor my parents back home still they were doing so and using abusive languages.

I hence request stricly to the icici bank officials as this no way collecting the debts and the concernced department should take up the issue seriously & penalised the bank alsongwith the collection agency.

Eventhough the similar complaint i already lodged in the local indian embassy alongwith the GSM numbers who were regularly calling us.

Thanks
PJS

I went to open a saving account in ICICI Bank, Sector - 7, Faridabad, Haryana and the account opening section offered me a plan of zero balance with a fixed deposit of Rs.125,000,00 so I signed all the forms and did all the formalities she told me, but it was shocking to know exactly at the time of maturity of the Fixed Deposit that there was no FD with my account. When I tried to contact the person she gave an explanation which is horrible...

On 5.11.12,from 22-52 hrs to23-00 hrs I got 5 alerts of debits to my credit card for various amounts of $ 2.12, 59.99,79.99,79.99 and59.99 dollars.As all these transactions were fraudulent,I called their 24 hrs customer care support and could contact at 23 10 hrs and spoke to one officer/executive.But.I failed to contact them on 6th inst and on 7th till 1 pm.presumably their server being down.However, they could have contacted me over phone or acknowledge my e-mails sent on 6th and again on 7th I am yet to know that they have done or propose to.

I have booked ticket from Pune to Bangalore through Make my trip website. I have used a deal of ICICIFEST12 for 500Rs. cash back. The offer in the icici bank site says that the payment can be made through credit / debit card / net banking. The link below shows the offer terms & conditions.
http://www.icicibank.com/online-services/offer-zone/MakemytripDF.html
PASSENGER NAME: V. SUNDARARAJAN

BOOKING ID: NF[protected]

SECTOR : PUNE TO BANGALORE

DEAL CODE ENTERED: ICICIFEST12

PAYMENT THROUGH : ICICI CREDIT CARD

TICKET BOOKING DATE: 09.10.2012

When I contacted make my trip they have sent me email that it is a mistake from icici bank.

Quote - As informed you earlier that per our Higher Authority revert the offer was valid only for the transition of net banking and as Terms and Condition is not cleared this is mistake from ICICI Banks end. Unquote

I do not know whom I should contact to get my cash back

Inspite my letter given to ICICI Bank,AC-4 Salt Lake Sector-1,Kolkata- 700064,to record my NEW MOBILE NO:[protected] in lieu of earlier number given [protected] no change is made as on date. You are requested to rectify immidiately so that all SMSs are received on new number in lieu of old one fr om security and privacy point of view.

Dear Sir/Madam,

This is to bring to your notice that, for my ICICI BANK CREDIT CARD [protected] there was a online transaction fraud happened on Nov 1st 2012 for 92152 rupees. As soon as i saw the sms for these fraud transactions, i immediately contacted the customer care of ICICI to report the same. That time customer care told me that, the credit card is blocked and whatever fraud transactions happened i no need to pay . But when i call them back on Nov 4th 2012 to check again, they told me that i need to make the payment for this fraud amount 92152 rupees. So i would like your kind intervention in this matter and do the needful.

Thanks & regards,
Susant Kumar Patnaik
M:[protected]

dear sir/madam,
here i am to compalin of ICICI bank's credit card of not being received statement and bill information on time, because of that i am unable to submit the payment on time. and bank imposing the penalty.
for last month i have not received the statement by courier and they imposed penalty and for this running month also i hv nt received the statement till being writting this complain. i have very hectic schedule and all the bills is submitted by my assistant.
it has been happened 2 times in past also.
today their executive called me for payment, when i told him to not pay the penalty in absence of statement of last month and this month, simply he denied to reverse the late fee.
now i am bothered of their practice of work, it is their management fault of not being received the statement on time.

please help me out. otherwise i will go for legal action.

regards

vijay vishwakarma
bank - icici bank
credit card - [protected]

Dear sir

My Name is mukesh Kumar Gupta s/o Shri Bhairu lal Gupta
company name :- DELTON CABLES LIMITED
P.F.A/C nO. 5581/65

FIRST TIME REQUISTION :- IN MONTH OF MAY-JUNE2011 That time I have ICICI bank
account but PF Department released my pf ammount on 27/3/2012
Rs.26616.00 and Rs. 9552.00
that time I already closed this account so bank not giving these cheque to me and say to me
cheques are return to PF Office
so I again submite requistion in PF office this requistion was reject on
10.09.2012 due to they are paying this amount in ICICI BANK
but ICICI BANK not paying to me my PF MONEY

so how can you say you are not recieved my Pf Claim form

I hope that you are understand my problem and help to me for pf claim amount

Reference to the subject cited above and subsequent correspondences, SR[protected] dt. 03.09.2012 and SR[protected] dt.10.10.2012, I regret to state that till date I have not been received any clear picture and it is regardless to say that each and every time I speak to the Customer Care Executives, they are tranquilizing me by asking me to forward/ instruct to do this and that. Though I have done as far as they have instructed but the outcome is yet on zero.

For your scrutiny, I would like to mention again the incidence happened with me; I have visited the AXIS Bank ATM located at Gamaria on dt.02.09.2012 by 10.30AM, have entered the amount of Rs.100/- for withdrawal but unfortunately the ATM does not dispensed the amount. Then again I entered Rs.500/- and I get the same but during the time being I get my Balance Slip debited with Rs.10000/- from my ICICI Bank Account. I am hereby enclosing the scanned slip copies for your information.

Since, have been associating from a long time with a brand like ICICI, I should never expect such kind of recklessness from the organization. I am grateful that since I open my account, I have not faced such kind of situation earlier.

Humbly, I plea your kind support and coordination on this matter, as a person like me, whose Net worth is Rs.8900 per month salary without any other source of Income, the amount is very valuable and I am facing financial crunch during this festive season; rather, guide me what is the procedure I have to follow to recuperate the debited amount of Rs.10000/-. Else, kindly mention whether ICICI Bank or AXIS Bank will forfeit the amount and to whom I have to take step so as would be deemed fit.

Hope you will anticipate the matter and do the needful at the earliest.