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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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D
deepu105045
from Attingal, Kerala
Nov 3, 2012
Resolved
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Address: Thiruvananthapuram, Kerala

Hi,

I have made a online transaction through ICICI bank online banking and today when i checked my account statement i came to know that my money got debited twice.

Please help me to resolve this issue at the earliest
my contact number is :[protected]
Aug 13, 2020
Complaint marked as Resolved 
Hi,

We have made a note of your contact number. Our official will get back to you at the earliest.

Regards,
ICICI Bank Customer Service Team
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    M
    manojmj
    from Kavaratti, Lakshadweep
    Nov 2, 2012
    Resolved
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    Address: Ernakulam, Kerala

    Respected sir,
    I want to take a loan from hdfc.but my name will be in cibil. i take a icici
    loan and i closed that.so kindly please fulfill my requirements as soon as
    possible.

    LOAN NO ;LICOC[protected]
    MANOJ THOMAS
    VATTATHARAYIL HOUSE
    VENGOLA PO,ARAKKAPADY
    ERNAKULAM
    683554
    [protected]@gmail.com
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
    I would like to know can a bank debit a customers saving account without his consent, if there is any overdue outstandings with that Bank.
    Is BANK is not liable yo produce oriinal contract documents if asked.
    Where a customer will go if the above situation arises.
    Can a Bank at their will send a report to cibel against a customer.
    Can a customer know under what circumstances a Bank can report to cibel and restrict customers prevelage of approaching another financial instituion for better service.
    Dear Tapash,

    Please write to us at [protected]@icicibank.com with your contact details. We will be glad to assist you.

    Regards,
    ICICI Customer Service Team.
    Respected sir,
    MY AC NO LICOC[protected] I TAKE A LON FROM ICICI AND I CLOSED THE LOAN
    BUT MY NAME WILL BE IN CIBIL SO I REGUEST YOU TO PLEASE FULLFILL MY
    REQUIREMENTS AS SOON AS POSSIBLE

    MANOJ THOMAS
    [protected]
    [protected]@gmail.com
    Hi Manoj,

    We have made a note of your contact details. Our official will get back to you soon to assist you.

    Regards,
    ICICI Bank Customer Service Team
    Your Credit Information Bureau (Cibil) credit information report(CIR), other than your income, is the single most important tool used by a lender to evaluate your application for any loan or credit card application. Naturally, it's important that you understand yourCibil CIR and what it takes to maintain a credit history, so that it is viewed favourably by lenders.
    We providing assistance on behalf of the client to get CIBIL report.
    Please not we neither working on behalf of CIBIL nor any other government department.
    We are Independent financial advisors.
    Our serivices includes
    1. Assisting for applying CIBIL reports
    2. Helping for CIBIL report correctoion
    3. Assisting getting loans from nationalised or private banks or NBFCs
    4. Representing CIBIL issues and other matters to client's bank
    5. Fighting for getting NOC or NO DUE CERTIFICATE from banks on behalf of client after settling account
    6. Liasioning between Bank and Cleint to sort out the matter of credit cards or loans
    or more information please visit at https://www.cibil.com

    NOTE: CIBIL REPORT IS STRICTLY PRIVATE AND CONFIDENTIAL DOCUMENT NEVER DISCLOSE TO ANY ONE
    We are not providing any free services but advising professionally and result oriented.
    Ph:[protected]
    Mail : veritastheteam.[protected]@gmail.com
    VISIT: cibilcredit.blogspot.com
    WWW.VERITASTHETEAM.COM

    VERITAS THE TAEM
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      1
      143parasu
      from Delhi, Delhi
      Nov 2, 2012
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      Address: Chennai, Tamil Nadu

      Hi Team,

      Four time Rs.28.09 is deducted from my account for no reason. I have checked the reason in internet. Then i fount that it is deducted, When you are trying to withdraw money which is greater than the account balance.

      Is that as per Law/Regulation. kindly suggest...
      Hi,

      Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3673392' in the subject line.

      Regards,
      ICICI Bank Customer Service Team
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        A
        ashokmewara
        from Hyderabad, Telangana
        Nov 1, 2012
        Resolved
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        Address: Ajmer, Rajasthan

        SIR MY NAME IS ASHOK MEWARA S/O KAILASH SWAROP MEWARA I GOT THE MORGAGE LOAN FROM RAJ BANK KEKRI OF 447000/- ON DATE OF[protected] THAT TIME MY ACCOUNT NUMBER WAS 0090LMOR100014 NEW ACCOUNT NUMBER AFTER THE MIGRATION OF BANK RAJBANK TO ICICI BANK WAS RBKEK[protected] THIS ACCOUNT HAS BEEN CLOSE ON THE DATE OF[protected] AND NO ANY DUES PENDING AGAINST THE LOAN. I GOT ALSO NOC OF ICICI BANK ON DATE OF[protected]. BUT PROBLEM IS THAT SIR THIS LOAN IS STILL SHOWING 376000/- AS A OUTSTANDING AMOUNT OF CIBIL REPORT THAT IS NOT GOOD FOR MY CREDIT PLEASE TRY TO REMOVE THIS OUTSTANDING AMOUNT FROM MY CIBIL REPORT OTHERWISE I HAVE TO TAKE LEGAL HELP. THANK YOU. MY PHONE NUMBER IS [protected] email - [protected]@yahoo.com
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi Ashok,

        We have made a note of your contact details. Our official will get back to you at the earliest.

        Regards,
        ICICI Bank Customer Service Team
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          S
          shiyazsalim
          from Madurai, Tamil Nadu
          Nov 1, 2012
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          Address: Thiruvananthapuram, Kerala

          I tried to withdraw an amount of Rs 8000/- from SBT ATM on 31/10/2012 time 07.19pm ( atm id S10B[protected] by using my ICICI Paydirect Card(card no [protected]).But I have not recieved the amount & the same amount debited to my account.I have complained the same to ICICI bank,pattom Branch,Trivandrum on the next day ( 01/11/2012 ).We have got the information from the branch that it will take 11 working days to re-credit the same.As per the RBI Rules,It should not take more than 7 days.Kindly look into the matter URGENT & do the needful
          Regards
          SHIYAS SALIM
          Mob [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Hi Shiyas,

          We have made a note of your contact details. Our official will get back to you soon to assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sujoyb
            from New Delhi, Delhi
            Nov 1, 2012
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            Address: South Delhi, Delhi

            We have a current account (proprietor) with ICICI BANK (Kalkaji branch) in the name of 'ANANYA B&B'. (Account No.[protected].
            On 11th Oct 2012, an online bank transfer of amount 282 Euros was made from Spain to our account. On 13th Oct 2012, when I went to the bank branch and on enquiring, I was confirmed that the transaction had come and it will be credited to my account once I confirm the Purpose code.
            On 15th Oct 2012, I received an email with the list of Purpose codes and I confirmed the Purpose code for the transfer on the same day.
            When the transfer money did not arrive to my account by 20th Oct 2012, I again went to the bank. They said that the transfer details did not mention the account name. As advised by the bank employee, I wrote a letter confirming the transaction and specifying that the account name was 'ANANYA B&B'. After 2 days, the bank then asked me to submit the same letter on our company letter-head. This was then submitted on 26th Oct 2012. It’s been almost a week since then, but still the amount has not been credited to my account. I am ringing up the bank every day and all they have is some excuse. Now they say that it is awaiting approval from some bank employee.

            The bank is harassing the customer and earning interest on the money for almost a month now. Moreover, the bank even doesn't bother to inform the customer regarding the status of the transaction. If I had not enquired regarding the transaction, the ICICI bank would have simply consumed the money without the customer not even being aware of the same.

            The bank has to blame the customer for not using the beneficiary account name while making the transfer. If it was so, then why did the bank accept the money from the Payment Initiator (Debtor) at the first place? An ICICI account number is a unique number and Account Name can easily confirmed. Even after the beneficiary account customer has confirmed the transaction, why is the bank holding up the money?
            Hi,

            We are sorry for the inconvenience caused. We have made a note of your account number. Our official will get back to you to address your concern.

            Regards,
            ICICI Bank Customer Service Team
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              A
              angsuman123
              from Pune, Maharashtra
              Nov 1, 2012
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              Address: Pune, Maharashtra

              Dear Sir

              I applied for a personal loan of one 1 lac in the ICICI bank in Pune online for a very urgent requirement. After many followups and complaint registration their representative came to collect my documents. But after submission they kept on calling me for additional document. As a permanent add proof I submitted the Index 2 of my flat in Pune which I will take possession in Dec'12. the same was verified and approved by their representative initially.But after one week on continuous follow ups I was told that my application was rejected because of wrong add proof.
              In this process I lost ten very precious days and left with no time to approach another bank.

              This is a very careless and unprofessional attitude of ICICI Pune sales team that has put me in a big trouble.
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3669092' in the subject line.

              Regards,
              ICICI Bank Customer Service Team
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                U
                usha_kalai
                from Madurai, Tamil Nadu
                Nov 1, 2012
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu

                I received CIBIL report from your
                > organization against payment yesterday.
                >
                > Following information are wrong
                > in the report as per my data ( Pan No: AVRPK2668Q)
                >
                > D.O.B - shown 30.11.1980 but my D.O.B is 21.10.1980
                >
                > Mobile no (not classified) : out of 4 - 2 is not my number.
                >
                >
                > Because of this errors in my report some
                > other persons information also included in my credit
                > details are follows
                >
                > S.No Member Name A/C No
                > Account Type
                >
                > 1. ICICI Bank [protected]
                > Credit Card
                >
                > 2. Indusind Bank [protected]
                > credit card
                >
                > 3. ICICI Bank [protected]
                > credit card.
                >
                >
                > These three are not mine . Due to this problem this
                > will affect my loan. Please clear as soon as possible.
                >
                > Thanks & Regards
                > G.Karthik
                >
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi,

                We regret the inconvenience caused. Please send us your contact details at [protected]@icicibank.com and our official will get back to you to address your concern. Kindly refer '3668972'in the subject line.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  viveknin
                  from Bengaluru, Karnataka
                  Oct 30, 2012
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                  Address: Bangalore, Karnataka

                  Not sure what to write out of my frustration; but after several request all response seems no use from ICICI bank. Due to confidentiality not writing the cards details.

                  Active Cards:
                  My existing card and Add on card.
                  I placed closing account( cancellation) requests of above cards;
                  In turn ICICI issued a new card.
                  Not sure now; I am holding how many cards. And misuse of these card who will be responsible as I never requested new card and also do not hold this card.
                  Please help to cancel/close all these card mention above so that I could get rid of from ICICI cards.
                  Hi,

                  We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3658639' in the subject line.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sunildutta
                    Oct 30, 2012
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                    Address: Bangalore, Karnataka

                    Myself Sunil Dutta from Bangalore received a letter (ref No:[protected] from ICICI Bank on dated August 09, 2012 in my native address .That letter says that lien marked on your bank account towards unpaid outstanding dues. Against that I make a complain ( SR[protected]/08/2012) that I was not the person who received that card and not the person who applied it and who made those transaction too. ICICI bank assure me that they will do some investigation and let me know. But sir on September 28, 2012 I received another letter (Ref No: 92712/654011C) it says investigation has been completed and customer is liable to pay the amount. Again I am not happy with type of investigation bank did because they are not showed me the credit card delivery detail and transaction charge slip.

                    I have some question regarding this. Why Bank not showed me the Credit Card delivery detail? Why Bank not Showed me the transaction charge slip? How can courier service deliver it to some one else hand.

                    I'm surprised why suddenly ICICI bank credit card dept. active after four long years to send me the letter. In between I never received any letter or credit card statement even in my mail Id too. Dear Sir because of this I am going through lot of mental trauma. So please, I desperately need some help from you to resolve this problem as soon as possible.

                    Sir I am a genuine and loyal customer of ICICI bank. Once in 2006 I took a personal loan (LPDEL[protected]) and repaid that without any fail. I was holding a ICICI Bank credit card ([protected]) which does not have any outstanding.

                    Sir for your note I inform you that from 2006 November 16 to 2009 May 28 was in Mumbai and from 2009 to till date I am here in Bangalore.

                    thanking you
                    sunil Dutta
                    Hi Sunil,

                    We have made a note of your credit card number. Our official will get in touch with you to address your concern.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Makwana Manish
                      from Vasai-Virar, Maharashtra
                      Oct 29, 2012
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                      kindly check my bill date.13/09/12 there are two trans.which irctc not received but icici charge me i request that please help me for refund

                      ICICI Bank — Credit Card not rcvd

                      I have apllied for ICICI Bank Credit Card From Jammu through the agent named as Deepak my contact no. is [protected] and Dob 25/08/1984, 8 months back but till today I have not rcv the credit card
                      please find out & get me refund back
                      Hi Manish,

                      Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3652042' in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        mpmundhra1
                        from Kolkata, West Bengal
                        Oct 29, 2012
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                        Address: North 24 Parganas, West Bengal

                        I got a call from a person speaking on behalf of ICICI bank.She had all the details like my card no, age, residential address, date of birth, etc. And other personal information. She told me about the offer and gift vouchers which I would be getting free of cost as a part of ICICI bank esteemed customer.I asked again this is free of cost then she told it is totally free of cost for you because you have good credit history and you are a lucky customer.Later on , when I have checked my message inbox during evening , I came to know that rs. 5499/- Is debited from my ICICI credit card.
                        After receiving the above message,I got a call again in which I questioned them about the charges which I was unaware of.They said that they had the call recording in which I agreed to pay the charges which I never said.I then asked for the recording so in reply they said that they would mail it to me.Till now I havent received a mail regarding this.
                        I asked them to reverse the charges but they denied doing it.
                        Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

                        This is really a very serious issue, somebody is playing with brand name of ICICI bank,
                        please do the needful.
                        Regards.
                        Mahadev prasad mundhra
                        Hi Mahadev,

                        Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3652061' in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team
                        just like Mr Mahavir Mundra i was also conned in the same way. the modus operandi was exactly the same.while giving the details of benefits which the new 'said''discount card'would provide they were smart enough to play one original recording while asking me to not speak in between but just listen[i tried to speak in between twice and both the times they asked me to just listen].
                        this incident happened on 27/10/2012 at around 1.30pm-2 pm.the transaction amt was Rs 5999/-.the ph no from which i got the call was [protected].immediately after getting the msg from the bank about the said transaction when i called on this no i got the msg that no. was not in use.still it is saying no. not in use although i got many calls from this no. on that day.
                        after getting the advice from the bank when i got the card blocked i got an FIR done but now sadly ICICI bank people are showing their helplessness in this matter.i believe[correct me if i am wrong]the address to which the 'bought product'was delivered can be found from the merchant[SHIFTTHOUGHTS ----this i got in the msg frm the bank where this transaction was done].
                        I think it wud be gud on ur part to investigate these incidents so as to save others from getting conned in the name of ICICI Bank.
                        my details are as under
                        Ravinder Nagpal
                        [protected]@rediffmail.com
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                          A
                          abhishekmittal
                          from Kumta, Karnataka
                          Oct 29, 2012
                          Resolved
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                          Resolved

                          Address: Rajasthan

                          mere atm[protected] ko miss ho gaya tha.[protected] ko maine ICICI customer care par call kar k use block kara diya. or new ATM k liye apply b kar diya but abhi tak mere pass ATM nahi aaya hai maine bank k 6-7 chakker b laga diye hai waha se b koi satisfied answer nahi mila
                          mere khoye hue ATM se 12000 rs b nikal gaye thai RS niklane wale k photage k liya ICICI bank mai maine Application b de but abhi tak koi b rply nahi aaye


                          Plz help me & rply me soon



                          name Abhishek Mittal
                          my Email Id [protected]@gmail.com
                          Cont no [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          ICICI — ICICI ATM card not received

                          I haven't received my ICICI ATM card from ICICI bank surat.Gujarat.
                          Speed post vide Air Way Bill number EG[protected]IN
                          Dear Mr. Thiruppathiraj,

                          We're sorry to hear about your experience. Please write to us with your contact details and account number at [protected]@icicibank.com. We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Customer Service Team.
                          LT[protected] THIS COURIER NOT RECEIVED BY ME SO PL GIVE ME REPLY URGENTLY
                          Dear Rajmani,

                          Please email us your contact details along with your account number at [protected]@icicibank.com (Subject line: UID 290077). We'll contact you and work to address your issue immediately.

                          Regards,
                          ICICI Customer Service Team.
                          Hi Abhishek,

                          We have made a note of your contact details. Our official will get back to you soon to assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            harishnagpal65
                            from New Delhi, Delhi
                            Oct 28, 2012
                            Resolved
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                            Resolved

                            Address: Panipat, Haryana

                            My name is Harish nagpal panipat Mobile no [protected] I have a bank account in icici bank g.t road panipat my account no[protected] . I have lost my two cheques signed and blank cheque no are 331204 and 331205 on date 10 sept2012 .i Was stop payment those cheque by phone banking on 11 sept 12 I have confirmation receipt by bank . I was submitted affidavit for purpose of FIR on date 11 sept 2012 But police station computer system was not working that’s way I have received my police fir compliant copy on 12sept 2012. I already deposit my fir copy in icici bank for lost my cheque. Yesterday I Checked my account threw net banking i found that 56 Rs cheque return charges dabit my account . I immediate call to icici phone banker. He told on 12 sept2012 check no 331205 of 8 lakh Rs returned from my bank account . I Conformed with bank whose that person deposit the cheque then icici bank employs told me this cheque from o b c bank you have to conform with o b c bank when i conformed with O B C bank employs they told me this cheque present threw Bijender singh s/o Ant ram saving a/c no [protected] address madloda disst panipat arya school wali gali i want to request to bank take legal action against this person who try to make fraud with me.
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              D
                              Devendra Kumar MIshra
                              from New Delhi, Delhi
                              Oct 27, 2012
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                              Address: Lucknow, Uttar Pradesh

                              HI

                              My cards bocked .so please suggest me.
                              Hi,

                              Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3648297' in the subject line.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Philippereira
                                from Mumbai, Maharashtra
                                Oct 27, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Dear Sir,

                                I have recently contacted ICICI bank for a credit and a debit transaction that occured on the Salary Account without my knowledge.

                                Upon contacting the bank, the branch manager and the staff have not at all been helpful with getting the issue resolved.

                                They have made me run around in circles contacting my company finance department, back and forth.

                                They have no valid explanation about the transactions and refuse to assist with an SLA by when it should be sorted.

                                Please contact me at [protected]. Please help me as the transaction amounts are pretty huge and Im on a fixed income.

                                Many Regards
                                Philip Pereira
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Hi Philip,

                                We have made a note of your contact number. Our official will get in touch with you at the earliest.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Shankar Ndr
                                  from Delhi, Delhi
                                  Oct 25, 2012
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  My Account Number is[protected].I made an transaction in ICICI ATM (Periyar Nagar branch) on 6/10/2012 of Rupees 15,000,But the machine dispatched only 12,300. But my transaction receipt shows that 15,000 has been dispatched.

                                  I had earlier raised complaint on 6/10/2012(SR[protected],but they have closed the complaint with out any positive response.

                                  I have lost 2,700.please suggest me a way to get my money back.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Dear Madam/Sir,

                                  Greetings !!!

                                  This is to bring in your kind notice that on 08th Dec 2009; I tried to withdraw 5000/- from IDBI bank at Dwarka Sec 04 but the amount didnt received so I tried again and the same thing happened again. After few mins I received the SMS that both the transaction has been successfully done. So I called up the ICICI bank and they gave me two complaint no.s[protected] &[protected] respectively. As said by the bank I received one i.e[protected] within 12 working days but other I didnt. I called up the bank again and the again gave me the complaint no.[protected] but I check the status they always put me on hold of hours n hours or sometimes even disconnects the phone which I think is absolute unprofessional & unethical.

                                  Kindly do the needful. I am in really need of money because this is my hard earned money.

                                  Thanking You,
                                  Yours Faithfully,
                                  Dimple Joseph
                                  Dear Dimple,

                                  We're sorry to hear about your experience.
                                  We will investigate the matter and revert to you.

                                  Regards,
                                  ICICI Customer Service Team.
                                  Hi,

                                  We have made a note of your account number. Our official will get back to you to assist.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Shabnam Ara
                                    from Coimbatore, Tamil Nadu
                                    Oct 25, 2012
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                                    Address: West Bengal

                                    This is to bring into your notice that I along with my husband are joint account holder in respect of account no.
                                    [protected] , with ballygunge kolkataThat yesterday I noticed that an amount of about Rs 38500/- is
                                    blocked in our account,
                                    when i made call to icicibank customer care the customer care executive told me that due to lein amount of my
                                    husband credit card,my amount has been blocked in my account, when repeated inquiry i learned
                                    that the amount was blocked on account of credit card due in the name of my husband individual name
                                    Pl note that we do not holds credit card save and except the instant credit card issued to us against FD
                                    made with icicibank, and no overdue is pending in this card, and this credit card is in use,Moreover if supposed any
                                    amount is overdue for the individual name of my husband, then he is solely responsible and liable of such payment I
                                    am not responsible for any individual dues and act of my husband, As no any credit card is linked with this account nor i or my joint account holder has ever applied for credit card based upon this account,and if any credit card is taken by my husband i was not in
                                    picture or aware of such, so i can not be compelled to make payment on account of the credit card of my husband, moreover I have not authorized icicibank to deduct such individual liabilities of my husband from my account,
                                    Please further note that I have migrated to Kolkata after my marriage about 7 years back and at the relevant point of
                                    time of opening the account i was not having any proper residential proof which is necessary to open a saving
                                    account so i have opened this account jointly with my husband,and more importantly you have to blocked the amount
                                    without verifying that if there is any due on account of any credit card of my husband, but in spite of it if suppose there
                                    is any dues on account of my husband individually icicibank can not compelled other to make such payment, since
                                    this account is mostly operate by me for the Daily needs of my children and household.
                                    I intends to know that if none of the joint holder has taken any credit card on the basis of this saving account from the
                                    bank,and/or also no credit card to either joint account holder is linked with this saving account, moreover can a joint
                                    holder is forced to pay the liabilities and/or dues, taken by the another joint account holder from the icicibank under
                                    his individual capacity?
                                    That above illegal, arbitrary, one sided and unjust decision and activities of the icicibank is total violation of the
                                    directives issued by the Reserve Bank in relation to banking or other services,non-observance of Reserve Bank
                                    Directives on interest rates;levying of charges without adequate prior notice to the customer;without giving ample
                                    hearing to the customer and one sided, against law of natural justice and equity,
                                    In the above fact and circumstances, untill and unless appropriate step is taken to unblock the fund illegally blocked
                                    by icicibank there shall be abuse of process of law and natural justice and in such event i am determined to fight till
                                    end and shall be contained to initiate multiple proceeding to frame a rule by the court of law so that icicibank shall not forcibly illegally harass Innocent customers,and people may not lost faith upon the rule of law and initution of justice

                                    ICICI Bank — Blocking of Funds

                                    Hi,
                                    My savings account funds have been blocked against some credit card dues which I do not have.

                                    Can the bank block any ones savings account against any dues ?

                                    Kindly guide me .

                                    Vikas Shah
                                    bank have no right for block account otherwise who will trust in bank for deposit in there account.
                                    RBI should provide clear guidelines, so no bank can do this kind.

                                    ICICI Bank — Forcible Deduction by bank

                                    Dear Sir/Madam,

                                    With much remorse I would like to submit my grievance against ill-treatment by ICICI Bank officials.

                                    Yesterday, on 21st July 2010, my ICICI savings bank account number[protected] was debited with an amount of Rs. 13788.46 for unknown reasons. On enquiry, it was found out that some ICICI credit card payment has been deducted automatically.

                                    Sir, such a credit card was never acquired, nor used by me. However, I was constantly getting messages on my cell phone for quite some time for outstanding payments of this unaccounted credit card. Long back I had reported this matter to ICICI credit card division and they confirmed to correct this error. However, yesterday I was astonished by the forcible debit by your bank of an amount on behalf of an unaccounted credit card.

                                    This is not all. A similar amount Rs. 13788.46 has been earmarked for the same card form my another savings account number[protected] and even this amount is likely to be debited any moment. There was no consent taken or warning given before making such a forcible transaction. My account was having funds to clear certain important payments to my ill parents. Now I am at mercy of the bank to refund that amount to me immediately. Otherwise, I will be not only forced to severe my 12 years old ties with the bank but will also be forced to take legal action against ICICI bank including going to media and consumer court.

                                    Looking forward to immediate remedial action from your end with a written apology.

                                    Regards,
                                    Manish Narula
                                    Hi Manish,

                                    We are very sorry to hear about your experience. We have made a note of your savings account number and would be getting in touch with you at the earliest to resolve the issue.

                                    Regards,
                                    ICICI Bank Customer Service Team.

                                    ICICI Bank — Multiple - i have even lost a count

                                    To all my fellow Indians i hope you read this complaint and never ever have any relationship with ICICI Bank and it is my humble request. There are far better may be not as sophisticated banks in this country right from HDFC to State Bank of India.

                                    I have multiple relationships with ICICI Bank right from holding a demat account, to having a savings account to having a credit card and worst of all owing its shares (i hope i can convince my dad to sell them as well).

                                    May be their IT set-up and processes seem the best in the industry, its the biggest joke i have ever seen. Since my complaints are many i will number them so it will be easier for you all to follow

                                    1) Firstly my demat form was collected and the account was not opened for 45 days. Their reply was its misplaced we will open your account within 10 days. My old demat account opening cheque in favour of ICICI bank is still with them i dont given the way they are they might encash it anytime

                                    2) Despite not mentioning anything on the form they issued a debit card to 2nd holder when not requested and charged some amount to me which after repeated follow-ups was reversed.

                                    3) My DOB was captured wrongly on trading form and i couldnt trade for 3-4 days because of that. Its still a mystery how they processed the form if my DOB dint match with the proof i submitted (Pan Card)

                                    4) Dividend Credit i dunno why they did it went to account X while all other charge went to account Y again i dont know why

                                    5) I registered on Bill Pay, on the date when the payment was to be made to utility the status showed failed i had to pay 25 rupees late payment charges

                                    6) Biggest joke is this i wanted to make a payment for my idea bill i couldnt do that for some technical reason. I called their call centre and they made payment on my behalf some 10 days before due date. Now on due date again that amount was debited. Two debits with no accountability what so ever.


                                    These are just some of them the list is just endless. I have sent repeated emails to Chanda Kochar & senior management team all you get is a standard template reply we have received your email we will get back to you in xx days.

                                    Biggest joke is it takes them 20 days to resolve a complaint where it was their mistake.

                                    Thanks
                                    Hiral Desai
                                    [protected]/[protected]@gmail.com
                                    Hi,

                                    We have made a note of your account number. Our official will get back to you soon to assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Till date neither the amount is released nor the matter solved, the reader of the forum and misleaded by the bank officilas that they are serious to resolve the matter, I asked from the reader of this forum that after going through my case weather they will feel safe to keep their cash, and banking with the ICICIBank? What provission of law gave the bank the ample power and jurisdiction to lein a joint acccount and asked the other joint account holder to pay the arbitrary amount as demanded by the bank, when in fact the person to whom the bank demanding the money have never entered any contact with bank as defined under 171 of the contact act, and nothing to do with any due of the bank in any of the entities of the bank,
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                                      D
                                      dmalik
                                      from Delhi, Delhi
                                      Oct 25, 2012
                                      Resolved
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                                      Resolved

                                      Address: Gautam Buddha Nagar, Uttar Pradesh

                                      Sir, I am Devender Malik

                                      I have the ICICI Bank account since 2005. I opened the it as zero balance due to a home loan account.

                                      Later i have fully disbursed my home loan but decided to manage my account...

                                      In Aug 2012, ICICI deducted 393.26 Rs. four times and again he didn't given me any information about that.

                                      On date 19 Jan 2011, again deduct the Rs 393.26 three time. and again without any prior intimation...which seems quite like a utter non sense.
                                      . I really want my money back....
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Sorry actually the date was, 12/09/2012, 14/09/2012 and 24/09/2012. where they deducted the money..
                                      Hi Devender,

                                      Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3638059' in the subject line.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      what is minimum Account Balance


                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Palla Sridhar
                                        from Mumbai, Maharashtra
                                        Oct 25, 2012
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                                        Address: Andhra Pradesh

                                        Last year I approached the ICICI bank, Dwarkanagar Branch, VSKP-530016 for a credit card. Then mentioned that if I make a 20,000 FD I'll get a Instant Credit Card and also I can maintain a "zero" account balance. After sometime I was levied MAB charges for not maintaining minimum balance in the account.Now they are saying that there should be another 10,000 in the Saving account for the account to operate.

                                        I was totally give misinformation and misrepresented on this issue. I'd like to know what's ICICI stand on this issue?
                                        Hi Palla,

                                        We have made a note of your contact details and we'll get in touch with you to address your concern.

                                        Regards,
                                        ICICI Bank Customer Service Team
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