Dear Sir,
I have a Saving's Account No .[protected] with ICICI Bank Pvt.Ltd. Udumalpet. Rs.393.26,date;12/09/2012 , Rs.280.90, 14/09/2012, Rs.393.26 ,25/10/2012 ,and Rs.280.90. 09/11/2012.Total Amount Rs.1348.32 has been debited from my account for non-maintenance of monthly average balance for the months of may, June , Sept and Oct 2012.
I have not been intimated about the revised schedule regarding maintenance of minimum balance, which was earlier used to be Quarterly Average Balance . The change from Quarterly Average Balance requirement to Monthly Average Balance, I understand after called to the ICICI customer care on 12.11.12,
It is very disappointing that the bank has debit the charges without intimation about the change to Monthly Average balance.
Hence I request that the charges be refunded at the earliest.
Thanking you,
Yours Truly,
Nagurmeeran.S
Aug 13, 2020
Complaint marked as Resolved
We have made a note of your contact number. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team