ICICI Bank Complaints & Reviews

M.Ramdas
Credit card No.[protected]


i have asked ICICI customer care executive to send monthly statement from August 2011 to August 2012. i am not receiving the statement properly.

i have missed my icici credit card on 6th August 2012 and the same was informed to the icici customer care center and requested to block the credit card and also requested to issue the new card. Till now i haven't received neither new credit card nor monthly statement to pay my dues.
I need clarity on the statement to settle the amount.Please do the needful.

My EMail iD: [protected]@yahoo.co.in

Hi ICICI Bank Care,

I have been charged Rs. 28.09 on 11-Sep-2012 and the description of the transaction was ATMDEC CHG/09-08-12/3385/25ST3. It happened immediate after I withdrawn the money from Karur Vysya Bank ATM Velachery, Chennai, though I think, it is not related to that withdrawal.

It is not authorized to charge me for any ATM Declined Charge, and I'm sure I didn't make any transaction on 09/08/2012 and if that is for 11-Sep transaction, it was not declined.

I tried to call customer service and it busy at most of the time I called. I have tried to submit an e-mail request but ICICI page prompting me to try after 2 days. I have all the screen shots. I request you to credit my money back which deducted in above case.

My A/C No :[protected]
Branch : Nungambakkam

Thanks,
Jomesh

Dear Sir,

I have purchased Deep Discount Bonds from ICICI Bank in the year May 1997 the amount got matured sometimes in 2003 as per ICICI Bank however; I have not received any refund from them for this, when I wrote a mail to them for a refund they informed me that the amount is transferred to IEPF & they can't do anything. Please help me in getting the refund from them.

Please help me on the above matter ASAP.

Best Regards,
Rajendra K Verma

Dear Sir,

I have purchased the DEEP Discount Bond from ICICI Bank in the year 1997 & when I have sent the request for a refund they have replied that the amount has been transferred to IEPF & they can't do anything in this regard. I would like you to please help me in getting the refund from ICICI Bank or IEPF.

Please help.

Best Regards,
Rajendra K Verma
email id: [protected]@gmail.com

Priya - [protected] and ICICI customer from credit card... i don't know whether she has her own personal interest in doing so but she called and made the same statement (note that even i asked called her back twice for asking joining and annual fee of credit card) "the salary account people like CTS and Samsung employees they will not charge any annual and joining fee".

I got a call from ICICI today about the charges and all. I called customer care they told me sorry and told its chargeable credit card.
Call date is overwritten but i have her number.I tried calling her 100 times even then she is not picking up the call...

I want that justice to be made and she must be sustained from the job from ICICI Bank fro some day for cheating and lying and making her own personal interest.
Whole department should not suffer because of her and Customer should be known of all the charges applicable in advance and even on asking of customer they should provide correct information.

I am an ICICI customer for the last 6 plus years and I moved to the US about 16 months ago, I cannot access my online banking or pay my bills because i cannot access my online account without the OTP number, my india mobile number is updated in ICICI and no longer exists. I need to update my US mobile number, but i cannot do this online and talking to customer care has not helped at all. Its depressing to see that customers at international...

I'm getting messages (SMS) from LM-ICICI like, my card has been loaded with so & so amount, I need to pay a due of so & so amount etc., when I do not have a card at all. I had this issue with my previous mobile number and surrendered the same. Now, I have the same issue with my new number as well. I never once visited any ICICI branch in my life and never ever dealt with the bank for anything.

I have been a customer of ICICI Bank for the last 3 years and have been maintaining a good balance in my savings bank account. During the month of April, my account had 10 times more balance than required in my account. However, I see in my statement that the bank has charged me a minimum account balance charge of Rs. 350+taxes. I do not expect this from a bank of as good standing as ICICI. This is not the first time it's happening with...

This is Antony Michaelraj from Chennai.
I recieved a credit card from ICICI in 2007. I did not even open the pack as I have already been using HDFC Credit card. Then I got a call from ICICI lombord insurance promising me an insurance policy. I said ok through phone told the credit card number after opening the pack.
They had debited the amount and started sending statement for EMIs through credit card. But I did not get any insurance policy till today. I sent email to ICICI lombord and they replied they will cancel the policy. Nothing happened but credit card statements were coming in. Since I had not used that card for any other purchase, I did not pay. Then I started receiving calls from credit card division.
I told them to prove if I had bought/got any product for the amount. But every time some one who seems to be not belonging to the bank calls me and threatening me though I keep on telling the same thing.
I sent letters and emails to lombord but all in vain.
I request you to releive me from long persisting harassment..
kind regards
Antony Michaelraj
[protected]
[protected]@yahoo.com

Hi

Myself Alok Dixit a ICICI bank saving account holder. I have logged a complain on 14-08-12, regarding a fraud transaction which is made on 13-08-12 by my debit card and the Complain number is[protected]. I have submitted all the required documents to the Icici Recon Team team on 22nd August 2012 and i have a acknowledgment for same,but they have closed my complain and updated on their system that they haven't received the documents. Same time one of Customer Care Executive (Vimal) informed my that my complain was rejected as i'm not meeting with one of the condition,So I'm not getting the correct information form icici bank ,they are trying to hide some information. I need some help so that i can claim the fraud transaction.
I hope to get a some support
For any further information please contact me.
E-mail : [protected]@gmail.com

Hi

If you planning to invest in FD through net banking , be aware of the current non transparent process being followed by ICICI. At the time of request creation you will be asked to fill information like amount , period of deposit , contact details etc. At the end of it you will be forced to enter the transaction password. BUT IN THE PROCESS OF THIS TRANSACTION SYSTEM WILL SHOW AND NOT COMMIT ON ANY INTEREST RATE WHICH YOU WILL GET. You will come to know about this only after a week and if there is any disagreement on interest rate , bank will not do nothing without deducting 1 % from your deposit.
Be careful and do transactions only after visiting branches or do it in any other bank which operates in more transparent manner.

- Kumar

Dear Sir,

I heve transfered an amount of INR 35000 from IOB to ICICI via NEFT. The transcation number is IOBAN [protected]. IOB has said that they have transfered the amount to ICICI. There mail in this regard also reached in my gmail account. But uptil now the amount of INR 35000 has not reached the benfeciary account of ICICI acct No[protected].

Please help.

Sachin Kumar
sachin.[protected]@gmail.com

Raipur3/09/2012ToThe Chief ManagerICICI bank credit cardRaipur-ChhattisgarhRef: Regarding credit card no [protected].Sub: Harassment by ICICI Bank since last 6 years.Dear Sir,Without applying for any credit card your bank had issued us the credit card in the name of “Ritu Ohri” on May 16 2006. Iprocured loan from ICICI bank for my Honda city car in the year 2005 and the loan was paid successfully and I have alsoreceived good customer certificate from your end. I assumed that you must have issued Credit Card on that basis to me and inthe name of my wife.Rs 280/- auto debit return fee was imposed on above credit card on 29 th july 2006. We are not suppose to pay auto debitreturn fee and we don’t understand what auto debit return fee is. We have made complain to your customer care for the samein the year 2006 and since then we have stopped using the credit card and broke the card into two pieces and dropped in ICICIBank drop box. We have not used your card since july 2006 and your bank keep on sending us the statement by imposing latefee charges on Rs 280/-.We made complain many times but your bank did not listen and keep sending us sms , mail , phonecalls for making the payment which we were not suppose to pay. During this 6 years you have imposed interest on Rs 280/-and made the figure to five digit.On I st aug 2012 we received the call from ICICI Bank Mumbai. The name of the person was Megha Parekh and she calledfrom her mobile number [protected].She tried to abuse us and told that we have issued “ Non Bail able warrant” in the nameof Ritu Ohri. It seems your ICICI bank holds the power of Judge of Indian Judiciary and can take any body into the custody. Thisis the real example of harassment and my wife was very upset.We are going to take strict action against your bank and will go the court of law for the harassment made in our piece full life.Since last 6 years you have made our life hell and if we calculate on per day average basis for the last six years we are goingto impose the defame charges of Rs 4,38,000/-( 4.38 lac) on to your bank.Please take a note for the same and we are going to publish your conduct in India as well as International media. I being aMember of International media assure you that I am going to take strict action against you.Thanking You,Faithfully yoursAryn OhriB.Com, LLB, Dfrn, DCA,MemberInternational Media( world News, EPF)State bar councilCopy To: Director, RBICopy To: Secretary Finance, Govt. of India.Copy to: CMD, ICICI Bank.

I am Rajiv Nair andMy ICICI Credit card No is [protected]. Yesterday night some body have done 10 nos of transaction of total amount Rs 14526,
I got the details of transaction from ICICI by mail as below.


1.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,010.00 at ACCELYST SOLUTIONS-AVE (September 03, 2012; 00:12:45 hrs.). Available credit balance on your card is Rs. 14,964.39 and total credit limit is Rs. 60,000.00.


2.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,010.00 at ACCELYST SOLUTIONS-AVE (September 03, 2012; 00:16:01 hrs.). Available credit balance on your card is Rs. 13,954.39 and total credit limit is Rs. 60,000.00.


3.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,498.00 at PAYTM MOBILE SOLUTIONS (September 03, 2012; 00:20:28 hrs.). Available credit balance on your card is Rs. 12,456.39 and total credit limit is Rs. 60,000.00.

4.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,498.00 at PAYTM MOBILE SOLUTIONS (September 03, 2012; 00:23:22 hrs.). Available credit balance on your card is Rs. 10,958.39 and total credit limit is Rs. 60,000.00

5.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,498.00 at PAYTM MOBILE SOLUTIONS (September 03, 2012; 00:27:06 hrs.). Available credit balance on your card is Rs. 9,460.39 and total credit limit is Rs. 60,000.00.

6.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,010.00 at ACCELYST SOLUTIONS-AVE (September 03, 2012; 00:32:21 hrs.). Available credit balance on your card is Rs. 8,450.39 and total credit limit is Rs. 60,000.00
7.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 2,996.00 at VODAFONE-BILLDESK (September 03, 2012; 00:37:16 hrs.). Available credit balance on your card is Rs. 5,454.39 and total credit limit is Rs. 60,000.00.

8.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,010.00 at ACCELYST SOLUTIONS-AVE (September 03, 2012; 00:41:17 hrs.). Available credit balance on your card is Rs. 4,444.39 and total credit limit is Rs. 60,000.00.

9.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 1,010.00 at ACCELYST SOLUTIONS-AVE (September 03, 2012; 00:46:54 hrs.). Available credit balance on your card is Rs. 3,434.39 and total credit limit is Rs. 60,000.
10.Your ICICI Bank Credit Card XXXX0002XXXX0002XXXX0002 has been used for a transaction of INR 2,996.00 at VODAFONE-BILLDESK (September 03, 2012; 00:55:12 hrs.). Available credit balance on your card is Rs. 438.39 and total credit limit is Rs. 60,000.00

kindly help. my contact no. is [protected]
Adress B/109 Aum nagar,Sussen - Tarsali Road, Vadodara -9.
Mail nair.[protected]@siemens.com

sir

i svdbr krishnareddy,we paid i e fund transfer from my icici acc to icici credit card at 12.30 noon on 1-sep 2012,just nw verified my credit card acc ,my balance is showing rs 44884,but i transfer yesterday from my acc rs 44890.if icici acc amount immediately debit from my acc not transfer or clear in credit card division but credit card statement generate on 2 sep 2012 hw,

pl see hw i belive my banks.



svdbr krishna reddy.

[protected]@yahoo.co.in

these DSA continuously call up every two three minutes, there is one Lakshmi just does not know how to communicate, really gets on the nerves. I am also not able to tolerate these calls and get irritated and she irritates more.

i am sending 80 cpc notice regarding dubble saction of P L without my cincent. i am sending a copy attechthis complaint mail. Pl. do need ful action.
thanks
mahendra kumar jalwaniya
92 parvana vihar gajsinghpura
ajmer road jaipur-302021

copy of complaint:-
To
icici bank s-scheme jaipur.

dear sir,
i received your latter ref.no.[protected] dated[protected].
you provide me information about due amount of P L Rs.60652.00
in my P L ac lpjai[protected]. and you debited my S B ac[protected].for rs. 4614.00.
Here by I request to you that how much amount you credited
against this loan ac sanctioned and in which S B ac you dipositcradited in faver of me. Are you have any concent from me, or any any application for above P L a/c no. pl. reply me whith facts.
I received P L Rs. 140000 sanctioned by P L ac No. lpjai[protected] dated[protected] by deducted pross. fee. in my S B ac No. 1004117 in jaipur nagaor anchlik gramin bank, bhankarota,ajamer road jaipur Raj. and I paid total 48 EMI on[protected].
I already provide my fact to your more than five concened recovery agencies. but they all didn't reply me about my queries.
Now I hope you setisfy me about this. If not than I will go for leagal aid/ banking lokpal with facts. because you hareshed me mentaly or economicaly. and you will be liabale all these matter with legal expenditure. it is a notice under saction 80 cpc.from me.
I hope you have reputed bank in India with Indian CEO Mis CHANDA k Ocher.AND REPLY ME WITH FARE FACTS.
THANKS.

SINCERELY,

MAHENDRA KUMAR JALWANIYA.
M.[protected]
JAIPUR RAJASTHAN

This Is in reference to the strange & bad incident happen today 29 Aug 2012 at ICICI BANK (H1 Block B, Gridhar Complex, Shalimar Garden Extension 2, Sahibabad Ghaziabad-201005).
During Cash depositing One Note of Rs 500 bearing Serial number 7AL 364102 declared to be fake by the Bankar & asked to submit in the bank to be further sent to RBI, Causing a loss of Rs. 500 to customer /me. On discussing with the Branch manager the issue remains the same.
If RBI & ICICI bank taken an initiative to crush/ Stop running fake notes in the market –
• Why they are not taking strong action for the generation ?
• Why the comman man has to suffer, who does not even know the authenticity of the note?
RBI/ICICI bank has to compensate for the Rs 500/- to me.

Thanks & Regards
Sanjeev Kumar
Mob No [protected]
Email Id : [protected]@yahoo.co.in

Dear Executive

I m one of the oldest premier and preffered customer of icici bank and i tried to explain my problems to customer care officer on phone
and they committed me for reversal o[censored]nresonable charges reflected on my statments but instead of reversal i could see some more unresonable penalty and charges are
billed to me.

I hope i would be able to get solution of my problem and justice if i post my query here on consumer court.

with regards
Prashant Rathore
[protected]

Dear Sir,
I am Mukesh Ratani which is ICICI bank Ltd."s Saving Account holder.
I have deposited a cheque in my bank {ICICI Bank} of Rs.20000/- on dated 24/07/2012 of Bank of India, Hatpipliya Branch, Dist- Dewas [MP] . This cheque is also clear on dated 27/07/2012 but my ICICI Bank have not credit to my Account, that is one month later now and i was continue folloup to Bank but no body responsible and Yours branch Manager Mr. Sandeep Mehta and Transaction officer Mr. Rajeev told to me that Bank of India is not clear the cheque, but I have proof which cheque is also cleared on dated 27/07/2012 [ my party shown me his pass book Bank of India].
ICICI Bank staff are not loyal because them behavior so low level and I also complain in RBI and Bank Lokpal.

My Bank details : -

MUKESH RATANI
ICICI BANK LTD
PATEL NAGAR, SAPNA SANGEETA ROAD, INDORE
SAVING ACCOUNT NO.[protected]
MOBILE NO. [protected]