ICICI Bank Complaints & Reviews

dear madam,
i am grateful to you for sending your descent spoken person (mr amitabh sethi ) rohini branch new delhi to me for settlement of car loan/credit card a/c but sorry to say that they are not came to me prepared with settlement plan i want to start my same credit card of your bank with genuine pending balance which i want to repay to your bank only through that c.card.its all happens because of your employees/recovery agents so it is your responsibilities to settle this dispute with customer like me in descent manner not in rowdy way.looking forward for favourable reply from your side.
regards
pankaj
M-[protected]
M-[protected]

Hi,

My account details :

Account Number :[protected]
Branch Name : 1323
Bank ID : ICI


My Complain : ICICI Bank had deducted money from my balance without sending any notification on my mobile and they did it couple of time in this month...so i need a clarification why this thing is happened to me.

here is the details :

1. SB228999 14/09/2012 MABChgs-Jun12+ServTax 43.26 393.26
2. SB5296040 18/09/2012 CARDFEE1059JAN12-DEC12ST12.24 111.24
3. SB2057719 24/09/2012 MABChgs-Jul12+STax 30.9 280.9

If i didnt get any response within this month than i will made a complain to RBI and i will switch to a different bank.

From
Mr. Gopal Das
General Manager
H.G.M Nursing Home
Golaghat-785621
Assam
Mobile : [protected]

CHANDA KOCHARJI ABHI TAK AAP KE GUNDE CAR LOAN SETTLEMENT KE LIYE NAHI AYE HAI JAISE HAR KI PAUDI HARIDWAR MEIN APNI NAANI KI ANTIM KRIYA KE WAQT MEIN WAHIN HISAB KARNE PAHUNCHE THE .WAISI JALDI ABHI NAHI DIKHARAHEN HAI APNA CAR LOAN TOH SETTLE KARLIJIYE KAL BHI LIKHA THA AAJTAK KISINE BHI CONTACT NAHI KIYA MERA CAR LOAN AGREEMENT NO -SUDEL[protected].
REGARDS
PANKAJ
M-[protected]
M-[protected]

Dear sir/ madam,
chanda kochharji mein apke torcher karne ke baad bhi aap se liya hua car loan settle karne ke liye taiyyar hun aap ko aur koi hath kanda apnane ki jaroorat nahi padegi. aap apne aadmi ko loan settlement ke liye bhej sakti hai.
regards
pankaj rai
m- [protected],[protected].
car loan agreement no - SUDEL[protected]
note - recovery agent bhejne se pehle phone karke time fix karlein.

Dear sir
this is ravishankar from salem , i got a call from icici lombard exactlly oct 2011..
one girl (sangeetha) is spoken to me regarding insurance , i will be avoid the calls somany times , but she will be continuing regular follow up , finially one day i spoke to her , she say one health insurance policy the sum assured amount 6 Laks , monthly premium around 13000.
she told when the policy is taken after 4 month able to claim the amount by submitting the diagnostics report , i will be clearly told to i have back pain the policy will be cover ? the peoples are promised sure it will cover , now i have paid 11 months installments , now i will be make a call to icici lombard the peoples are told this policy didn't cover pack pain problem ......so me and my family will be sufferd please help me to claim the amount , otherwise i will be suicide sir this is the last request
PLEASE HELP MY FAMILY

THANKING YOU '

Resepcted Sir,

My name is Somnath Joshi I have a credit card of icici bank two-three day before i try to recharge my wife airtel mobile of ruppes 333/- but it not recharged and icici credit card company debit to my account of that amount i mail on [protected]@icici.com but it failer. I also receved from Airtel a mail on my mail id [protected]@yahoo.com that this amount are not recharged but ICICI Credit Card Ccompany mail i received debit entry. Now i am leaving in UAE so please help me and reveret this amount and i am also not able to see my credit card account online. So please solution of my probleme. My credit card number is [protected].

Thanking you


SOMNATH JOSHI

Dear Sir/ Madam

I lost my ICICI bank debit card today.
So I need to block my debit card as soon as possible.
A/c no[protected]

Regards,
Gubetha Dhanasingh

My Card no.[protected] Request to ICICI Credit card Add-on-card my spouse name is praghnasree

Dear Sir
I open my saving account - 2012 but till today i could not recived statement to wards your bank.
My saving account no.[protected]

Ram Prakash Dwivedi
Aazad Nagar
Post - Atarra
Distt- Banda (UP)
A/No[protected]
Mob.- [protected]

I have ICICI tax saving bond-032005-TSB-ONE dated 24/05/2005, I have not received any information regarding maturity of the bonds. Also please send my maturity paper details at my address as follows KRISHAN KUMAR, 145 TARUN ENCLAVE, PITAMPURA, DELHI-110034 (MOB. - [protected])

The details of my Bonds are BONDHOLDER NO.[protected], CERTIFICATE NO.41030, NO OF BONDS 1, Distinctive No(s).[protected].

Also please let me know the person and his contact no. to whom i should contact in your office.

KRISHAN KUMAR
MOB.- [protected]

Hello Sir/Ma~m,

I had a worse experience with ICICI Bank. I have had a credit card from ICICI Bank way back in 2008. I lost my card and same day I logged the request about it in customer care and they assured me that the card has been blocked, however my card was swiped even after that. When I got the statement for my Credit Crad I came to know that the card wasn't blocked and they add the amount to my account statement. I called customer care about the same and they said that your card hasn't been blocked as we didn't receive any request from your side. I told them that I will not be paying the amount against the shopping made after my request of blocking the card. Afterwards there was no information or call from ICICI Bank, however all of a sudden after 4 years, I got a call from ICICI back customer care department that there is an outstanding amount in my name and I have to pay that. I told them that I don't have any outstanding in my name still I went for full and final payment to close this issue. Their executive came to my office and gave me the NOC (on ICICI Bank's letterhead) and Payment Reciepts with ICICI hologram and collected the cash (as he told me that full and final is only accepted in cash to reflect the payment in 1-2 days) and I wanted to settle down the issue within 2 days as I have to get my home loan request processed by then. After that my loan was sanctioned and again I recieve a call from ICICI Bank that they haven't received payment made by me.

I was totally traumatized to hear this statement and gave them all the letters and receipt via email. They cam back and said that these are fake. I don't know what to do?

I will be going to discuss this with Consumer Protection Court and really want a strict action against the bank as I have been receiving abusive calls and they are harrasing me like anything.

Can I seek some help on this forum as how to proceed further?

Looking forward for a response...

Surya Pratap

I have been a customer of ICICI Bank for the last 5 years and have been maintaining a good balance in my savings bank account.account number is[protected].However, I see in my statement that the bank has charged me a minimum account balance charge of Rs. 280.I do not expect this from a bank of as good standing as ICICI.when i openned the account with ICICI in 2006...icici agent told me that its a salary account and is on zero balance basis...but i always maintain good balance in my account. This is bad tactic by your bank but still I strongly encourage the bank to strengthen their controls in this aspect, in addition to refunding the charge back to my account. Should you have any questions or need to discuss this further, you can mail me on [protected]@gmail.com...otherwise i will go to consumer court against your firm for harassing.

my minimum balance for the month of may 2012 is good...you check your record and revert my hard earned money.


Amount deducted:-

12/09/2012 MABChgs-May12+ServTax 30.9 Rs.280.90

dear sir/madam
i have purchased kinectic Dx model in the year 2001.and took loan from ICICI bank, through dealer named as CMPL,Sector 35,Chandigarh.i have paid loan but N D C is not issued to me uptill now.The details of my vehicle are as follows:

Vehicle:Kinectic DX
Registration No.: CH03E4053
YEAR:2001
OWNER DETAIL:kEWAL kRISHAN
#33,PEC,SECTOR 12
CHANDIGARH

My new address is #749,Sector 21,Panchkula,Haryana.Kindly issue me N D C for the above said vehicle loan at the earliest.

D.Deshakumar
Mob[protected]
A/C No.[protected]
icici T.Nagar

I One day i got a call from icici bank they told me to activate mobile banking to my existing account without any CHARGES....i asked them where should i go and activate.....she said any nearby branch...

I been to icici nanganalur branch and i inquired about it she told me to activate in ATM....i activated there itself and went.....they charged me immediate Rs.393 i felt icici is cheating as usual....i did 2 transactions and i got messages immediate....but yesterday i took Rs.5000 but i did not get any messages...so i took mini statement in that i saw i have charged for two times.....That is Rs.393 on 14th september and Rs.393 on the same day....

i am hard earning like a dog but ICICI BANK is STEALING MY MONEY EASILY......COMPARING TO ICICI OTHER BANKS LIKE KVB,UNION BANK,BANK OF BARODA,TAMIL NADU MERCHANTILE BANK,ETC... are [protected] times better in service and the are superb in service....they are not charging for mobile banking and the most important is they never steal....

Dear sir,

I have an SB a/c [No.[protected]] with ICICI Bank Ltd. I came to know today that Rs. 280.90 has been debited from my account on 12.09.12 and another Rs.280.90 on 14.09.12 for non-maintenance of monthly average balance for the months of May2012 and June 2012.

I have not been intimated about the revised schedule regarding maintenance of minimum balance, which was earlier used to be Quarterly Average Balance of Rs.10000. The change from Quarterly Average Balance requirement to Monthly Average Balance, I came to understand only after the above deductions, from the bank's website.

Hence I request that the charges be refunded at the earliest.

Thanking you,

Yours Truly,

Dr S Arivazhagan

Hi,

My account number is[protected] , Bhopal, New Market Bhopal(MP).

On 18th January 2012, QABChgs-Qtr-Dec11+ST +59 was deducted with amount of 627.24.
On 26th March 2012, QABChgs-Qtr-Dec11+ST was deducted with amount of 86.
On 25th May 2012, QABChgs-Qtr-Dec11+ST was deducted with amount of 148.47


How will you explain diff. QABChgs deducted for Dec11 ? This deduction is going on from 18th January 2012 to 25th May 2012.

Below is the deduction by your bank Aug to Sep 2012 :

On 30th August 2012, MABChgs-Apr12+ServTax 4.44 was deducted with amount of 40.35.
On 12th September 2012, MABChgs-May12+ServTax 43.26 was deducted with amount of 393.26.
On 14th September 2012, MABChgs-Jun12+ServTax 43.26 was deducted with amount of 393.26.

How will you explain diff. MABChgs deducted for Apr 2012, May 2012, June 2012 ?

Why 393.26 is deducted for May 2012, and JUNE 2012 both in September 2012 ?

I never received any email regarding this non-sense.

I have found very severe issues with your bank, while searching on google.

I have also sent an email to RBI (http://www.rbi.org.in/Scripts/helpdesk.aspx ).


Yours Sincerely
Anjum Shafiq Khan
Software Engineer
BE(Mech)
[protected]

I had used credit card 9410XXX5004 Shakti for Big Bazar given by ICICI Bank in 2009 for rs 220.21 which was payed back in time.When they sent me statement next month adding late fees, I replied the same to them.After that I just stopped using the card as the matter was not resolved.I did not get any response from them but only statements for increased amount adding late fees and other charges , which rose to 982.15.I made several complaints to their agent/ customer care and online feedback system but to no avail.Due to this my credit card and loan applications are getting rejected causing inconvenience to me and to the institutions by loosing a good customer.I have used many cards from Citi,chartered and other banks with a good record and feeling very bad because of negligence on the part of ICICI bank on not listening to my complaint.Pl do the needful and help.

from my icici account the bank is deducting more than 2000 rs from last five days and after calling customer care they are telling me that we do not know the reason for that
my email id is [protected]@yahoo.in

My a/c no. in this bank is[protected], without informing me ICICI Bank has switched my a/c from maintenance of quarterly average balance to monthly average balance and then they deducted Rs. 393 from my a/c at 12/09/12 of May's non maintenance of MAB.
I am very upset of this thing.
I called Customer Care Department and they told me we informed you but actually they didn't, I haven't got any call, any mail, not even in my bank a/c net banking mail id too.
I want my money back and if its like that I don't want to continue any relationship with ICICI Bank.

Bhavna Khubnani

Dear Sir/madam,
myself and my family facing a problem from icici bank credit card department ,they continously calling my family member and wife and my wife office and using abusing ,bad words and harrassment calls and they did not call me they directly calling my wife when first time called me i said come to meet me but they said me we how to harrasse you when i am explained them what fraud have been made by your department they did not ready to hear.

Kindly request you do the needful,

thanking you,
MOHAN SALIAN