ICICI Bank — credit card charges without notice

guptamahesh86

from Kolkata, West Bengal

Address:

4/438-1B, S.No.11, Bhola Nath Nagar, North East Delhi, Delhi, 110032

I had auto debit for icici coral credit card for last 3 years and suddenly they levied late charges without prior notice. I raised the complaint and email has been going on for last 2 months and they are kept on levying charges till now. I am ready to pay the used amount however want reversal of their late payment charges and taxes on that amount. I had to pay 2300 and they are asking for 5015. Can somebody help.

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (785037) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 09, 2019

Updated by guptamahesh86 I have sent multiple emails and tried reaching your customer care but no luck. Please resolve the issue at earliest and for God sake please free me from your side. It's been more than 2 months and I have been struggling a lot to get rid of you guys.

Sep 10, 2019

Updated by guptamahesh86 No phone call or email received from ICICI. As per latest conversation they are not reversing the charges and keep on increasing it. They are mentally torturing their customers.

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Comments

Aniket Vavale

from Delhi, Delhi

On Thursday 7sep2019 i had a call from icic customer care. Today own words 9sep 2019 amount 1889 rs deducted from my account without my permission . I want my mony back

ICICI Bank Customer Care's response, Sep 10, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (785037_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Nirmala G

from Hyderabad, Telangana

2000 amount is deducted from my Account with name Dr Tran For Funding A/c[protected].This is unauthorized decustion .ICICI customer service please sort out my problem.

ICICI Bank Customer Care's response, Sep 10, 2019

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

biswarup.ds

from Kharagpur, West Bengal

Charged Rs.354 even without subscribing to 'My money' service or adding account to the 'My money' service. Please refund and unsubscribe. Savings account no[protected]. IFSC ICIC0001428. Registered email Id: biswarup.[protected]@gmail.com

ICICI Bank Customer Care's response, Sep 10, 2019

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

NandhuThiru

from Mumbai, Maharashtra

My emp no 356355, I had worked ICICI Bank ltd at Nov 2016 to dec 2017. I want my relieving letter.

Regards
M. Nandhini

Aseem Sankhyan

Iam using icici bank credit card from last 4-5 years last month when i pay the monthly bill on the day of autodebit 12.Aug.2019 but after that they have charged autodebit return fee on same day.If i have already paid the due amount on that day then what are the charges for.

ICICI Bank Customer Care's response, Sep 10, 2019

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (785037_00000001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team