I opened icici salary savings account in 2014. At that i was forced by icici representative to also open icici direct account, which is available free of cost.
However, when i checked my annual transaction statement, i was charges "dp charges" of below amount. This is a fraud, as i havent used my demat account, and simply paying more fees.
Transactions list - account no:[protected]
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29/10/2018 — dmc/in[protected] dp chgs till sep-18 — 275.33
26/02/2019 — dmc/in[protected] dp chgs till jan-19 — 826.0
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Kindly refund, else i will close my icici savings account.
Regards
Avinash
[protected]
Oct 2, 2019
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Aug 31, 2019
Updated by avinashgoud Customer ID:[protected]
Verified Support
Sep 01, 2019
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.
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Team OneAssist