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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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K
Karan4
from Chennai, Tamil Nadu
Sep 3, 2019
Resolved
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Website: cover fox

Date:03 sept 2019, i took a two wheeler bike insurance from a cover fox, it ask me to pay rs.977, i paid it through google pay by scanning qr code it gets deducted from my account through google pay, but it does not reflect back in the website and i wont get any insurance document copy. Kindly please refund my money to me. My upi id:[protected]@okicici
Upi transaction id:[protected]
To, [protected]@icici
Oct 5, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (771482) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    Royalenfield007
    from Delhi, Delhi
    Sep 3, 2019
    Resolved
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    Resolved

    Address: Across Hyderabad, Hyderabad, Telangana, 500007

    Dear team. I am working in one of the icici bank branch. This is very much sad to complain about my branch manager. There is no discipline in working hours. Late closing also for lady employees. We have to sacrifice our lives in this organisation or wat we have to do. Why management and auditors are not adhering to this issue seriously. No one bothered. We have families to take care. They dont check branches closing timings. We are losing our personal lifes. We are working around 10 to 12hours, there is no proper lunch breaks. No extra pays. This is a bug issue going on in so many branches.
    Plz i request you to plz look into matter very seriously and help employees.
    Oct 5, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 04, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (770635) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      Madhavi Sudina
      from Hyderabad, Telangana
      Sep 3, 2019
      Resolved
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      Resolved

      Address: Hyderabad, Telangana

      Hi,
      Today 3 times my money got deducted from my account with different amounts 99rs, 35rs and 375rs by activating some life cover insurance, home content insurance etc.. without my consent or knowledge..I haven't authorized these transactions nor activated these services in any manner...
      This is totally not acceptable..
      You have no right to activate these services without informing the customers.. you are looting money from your customers...
      I'm expecting my money back with immediate effect..
      I was trying to call the customer care num 18002662...
      I have tried since the afternoon but it was disconnecting my call after I select the option bank account...
      Customer care voice service is too worst..
      I have no way to complain about this orally..
      If you cannot respond to my complaint here, I have no other way except to close or deactivate my account permanently...
      Oct 5, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 04, 2019
      ICICI Bank Customer Care's response
      Dear Madhavi Sudina,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (771485) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        J
        Jayantasusmita
        from Hazaribagh, Jharkhand
        Sep 3, 2019
        Resolved
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        Resolved

        Address: Malanchanagar,po kunjaban ,Agartala Tripura, West Tripura, Tripura, 799006

        Harassment and misbehaviour by mr lunjin taran, bsm.
        Dear sir,
        Please refer to my complaint dated 29/06/2019
        In this connection, it is regretfully inform you that you are yet to revert to me the steps taken by you in this regard. Even you have not acknowledged my complain seriously which is not at all acceptable from a leading bank like yours.
        I would therefore once again requested to look into the matter and please convey me the steps you taken so far for redressal of my grievance for harassment and misbehaviour by one of your manager/officer mr lunjin taran
        Meantime please acknowledge receipt and convey the steps/taken by you for reddresal of my grivence.
        Regards
        Jayanta chaudhuri.
        Oct 7, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (766798) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          Nithya kavin
          from Mumbai, Maharashtra
          Sep 3, 2019
          Resolved
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          Resolved

          Address: 3/66 vadakkukadu ,pullagoundanpatti Post,salem, 637104

          I received call from icici bank and they just given information about one assist plan after than they automatically actived this plan and secured rs1899/- from my saving account without my permission. I don't need this plan and refund my money asap.
          My customer id[protected]
          Register mobile no [protected]
          Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
          Oct 7, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 03, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Dear Customer,

          Greetings from OneAssist!!!

          We regret any inconvenience caused to you.

          We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

          Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

          Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

          Looking forward to hear from you.

          Regards

          Team OneAssist
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            M
            Madhavi2011
            from Mumbai, Maharashtra
            Sep 2, 2019
            Resolved
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            Resolved

            Address: House No 5686 Sector 38 West, Chandigarh, Punjab, 130036

            My order 10485jsr/April may 20/post/2 year ordered on Kiran books for 2 year subscription of junior science refresher. After deliver of magazine till December 2018 further delivery stopped and not delivered since January 2019 despite repeated requests. They robbed me of my money RS 2888/- I have repeatedly complained on their site and customer care. They excuse every time.
            Address
            Dhananjay Singh Kanwar
            Oct 4, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 03, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (766820) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              manishj720
              from Mumbai, Maharashtra
              Sep 2, 2019
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              Address: 313002

              Hi, my mother has account in icici bank. They deducted rs.1899 from her account without her knowledge. They never informed me or asked me regarding this. She is not even have net banking so no chance of subscribing it online. She also never submitted any form/application for such policy.

              1. This is really a loot from the bank.
              2. They cant automatically deduct money and force any policy of them.
              3. If they don't return our money back them we will have to close the account.

              We need my money back.
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 02, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (764562) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Sep 05, 2019
              Updated by manishj720
              I can't see the proper email id . It has been protected by forum.

              Why can't you resolve the problem. I have already share the customer id.
              Account number *
              Transaction date 26/08/2019
              Transaction amount inr 472
              Transaction type dr
              Transaction description ACH/bdach-ilfsb/tivh 29598

              How i can come to know there are any unknown 3rd party's debuting my account.

              Please help me...
              ICICI Bank Customer Care's response, Sep 3, 2019
              Verified Support
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (764562_01) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Karan Singh
                from Chennai, Tamil Nadu
                Sep 2, 2019
                Resolved
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                Resolved

                home loan - forceful sale of home loan insurance and financial loss

                Address: Udyog vihar

                Home Loan acct - LBGUR[protected]

                In 2018, I have applied for the home loan. And to my bad luck and unfortunate, i got stuck with the ICICI bank. I would like to file for the compensation due to the financial loss and the delays in the reimbursement process and FORCEFUL sale of the home loan insurance to me. My complaints is towards the bad handing of my loan case from the home loan personnel named Vinay Kumar Tiwari and Varun...
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                1
                122963
                from Mumbai, Maharashtra
                Sep 2, 2019
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                Address: Tata Steel Jamshedpur Jharkhand, 831001

                I had received one gift card of value 4500/- of icici bank from my company tata steel as a recognition for my contribution towards my company. This card is valid till 02/2020.in the last week we had gone for purchasing cloth with this card but it was not accepted as it was found not in activated condition. I had tried thrice but the transaction was failed due to the same problem.
                My card no is [protected]

                Regards
                Laxminarayan bandyopadhyay
                Tata steel
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 02, 2019
                Updated by 122963
                Do the needful as early as possible as it will be expire in next 4 month and organization has already paid for it.
                Verified Support
                Sep 02, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Sep 03, 2019
                Updated by 122963
                Waiting for your urgent response
                Sep 03, 2019
                Updated by 122963
                Till now no body have responded against this issue. How long it will be taken to resolve the issue.
                Sep 04, 2019
                Updated by 122963
                Waiting for your reply.
                Sir
                On 2.9.2019 I have used my UBI Visa debit card at ICICI bank ATM at Hindmotor, Hooghly, in West Bengal and tried to withdraw Rs.5000 but the transaction declined with error message of code 072 but my account with UBI bank has been debited with the amount.
                ICICI Bank Customer Care's response, Sep 3, 2019
                Verified Support
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (763922_001) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  B
                  Bhadreswar Ghuku
                  from Bengaluru, Karnataka
                  Sep 1, 2019
                  Resolved
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                  Resolved

                  Address: 560037

                  Myself bhadreswar, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jul-19) on 28-aug-2019. I have never used my demat account till now.

                  Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that then they said that it is free and this will be non chargeable or deduct money. When i checked my balance through icici mobile app then i saw these has been deduct and without any deduction message alert in my mobile which is registered with mobile banking with icici.

                  My icici account number is[protected]. This is unethical and unacceptable for me and i request icici to please refund my amount and also deactivate the demat account to avoid any further deduction. My phone number is [protected]
                  Oct 4, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  I am Vivek P V.

                  Rs. 826.00 has been deducted from my account DMC/IN[protected] DP CHGS TILL JUL-19 on

                  28/08/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                  Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                  I'm shaik Ahmed emp I'd 423233
                  I'm employee of icici bank when I opened d mart they said free for employees till the time you work now 826/- deducted
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                    A
                    Aniket C
                    from Pune, Maharashtra
                    Sep 1, 2019
                    Resolved
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                    Resolved

                    icici bank rwd fees debited from account twice in every month

                    Address: Hinjewadi Phase - II, Shobha guest house

                    From april 30-2019 till current month, rwd + gst fees were cut twice from the my bank account.

                    I am mentioning here the details for the month of august 2019 only.
                    (Same debit amount details since april 2019)

                    Transaction description for august:
                    Rwdfee/2351657/140719+gst : 116.82
                    Rwdfee/[protected]/010719+gst: 29.50

                    Total 146.32 rupees was debited from my account for the month...
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                    T
                    TARUN JUNEJA
                    Sep 1, 2019
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                    Hello,
                    I am holding 1 icici credit card
                    [protected]
                    Due to severe financial crisis i am not able to pay the amount. Please allow me to settle the amount by waiving interest and other penal charges also adjust my minimum payment towards the dues. I am in huge debt and facing harrasment from many financial organizations and had came into depression. This is due to some fraud done by a person named ajay jain r/o -3/18 model town phase 3 delhi who has evaded from his house after doing serious frauds with me and other people. I have left with no house, even my wife and daughter had left me and filed for a divorce. Please understand my situation and allow me to settle the account.

                    Regards
                    Tarun juneja
                    [protected]
                    [protected]@gmail.com
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 02, 2019
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Sep 14, 2019
                    Updated by TARUN JUNEJA
                    Hello,
                    I am holding 1 icici credit card
                    [protected]
                    Due to severe financial crisis i am not able to pay the amount. Please allow me to settle the amount by waiving interest and other penal charges also adjust my minimum payment towards the dues. I am in huge debt and facing harrasment from many financial organizations and had came into depression. This is due to some fraud done by a person named ajay jain r/o -3/18 model town phase 3 delhi who has evaded from his house after doing serious frauds with me and other people. I have left with no house, even my wife and daughter had left me and filed for a divorce. Please understand my situation and allow me to settle the account.

                    I have been continuously harrased by ICICI people. Pls find attached conversation.

                    Regards
                    Tarun juneja
                    [protected]
                    [protected]@gmail.com

                    Sep 14, 2019
                    Updated by TARUN JUNEJA
                    These people are not ready for giving any waiver. I just want them to adjust my minimum payment which I have made towards there principal amount.

                    For the last one and a half year I have been paying them minimum amount. My intention was not like that but my situation is not appropriate now to pay the outstanding that's why I wanted to go for settlement. I request you to kindly adjust my minimum amount as principal and give me a waiver for interest and I will try to clear rest of the amount by monthly emi.
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                      P
                      Pk1041
                      Sep 1, 2019
                      Resolved
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                      Resolved

                      I am trying to use my coral travel card for online transactions (Such as shopping on amazon and food orders) but whenever i submit my card details, the transaction either fails instantly (And asks me to contact the bank) or i get re-directed to the otp page and no otp messages arrives on my mobile. I checked and ensured that my phone number is correct. I also tried my other credit card, which also failed. Only my debit card worked and i received the otp on my cell phone.
                      Oct 3, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 01, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (762135) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        Nishu Agarwal
                        from Delhi, Delhi
                        Sep 1, 2019
                        Resolved
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                        Resolved

                        Address: WZ-406/21A, 2nd floor, Behind Sanatan Dhram mandir, Near Hari Nagar clock tower,, New Delhi, Delhi, 110064

                        Dear easy pay icici bank relationship manager,

                        I would like to inform you that i had made three transaction on 25th august 2019 by through following i'd.Â

                        1. [protected] - rs. 3499.65
                        2. [protected] - rs. 3499.65
                        3. [protected] - rs. 3499.65

                        I approved only one payment in above three transaction, balance two payment had been made due to received message every time sever error.Â

                        I had made these above transaction to pay fee of my daughter to "executive director school of open learning university of delhi"

                        I request you, kindly refund two payment amount rs. 3499.65x2 = 6999.3 to me urgent basic.

                        Regards, Â

                        Nishu agarwalÂ

                        [protected]
                        Oct 4, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Sep 01, 2019
                        Updated by Nishu Agarwal
                        Dear Easy Pay ICICI Bank Relationship Manager,

                        I would like to inform you that I had made three transaction on 25th August 2019 by through following  I'D. 

                        1. [protected] - Rs. 3499.65
                        2. [protected] - Rs. 3499.65
                        3. [protected] - Rs. 3499.65

                        I approved only one payment in above three transaction, Balance two payment had been made due to received message every time sever error. 

                        I had made these above transaction to pay fee of my daughter to " Executive Director school of open learning university of Delhi"

                        I request you, kindly refund two payment amount Rs. 3499.65x2 = 6999.3 to me urgent basic.

                        Regards,  

                        Nishu Agarwal 

                        [protected]
                        Verified Support
                        Sep 01, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          H
                          harendra dadhich
                          from Mathura, Uttar Pradesh
                          Aug 31, 2019
                          Resolved
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                          Resolved

                          Address: Jodhpur, Rajasthan, 342001

                          My family member has a credit card of icici. Due to some personal problem we can not pay bill in the one month cycle then icici bank employee of credit card department abused me, threatened me, even used very bad language with me. They just loss their mind and go out of the mind. One person name mr. Aaditya is responsible person for such type of these things.
                          Oct 2, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 01, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (762146) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            H Lepcha
                            from Kolkata, West Bengal
                            Aug 31, 2019
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                            ICICI Tax Saving Bond-022005-TSB-ONE
                            Bondholder No[protected]
                            Certificate No 97397

                            Allotment date 05/05/2005
                            Due Redeem year 08/04/2010
                            No of bonds allotted 6 with a Face Value of Rs. 30, 000/-

                            I want to know
                            1. The status of this bond
                            I tried with local branches of my city but the bank personnels were either ill-informed themselves or non-cooperative.
                            and
                            2. Procedure to redeem it.
                            Meanwhile my mailing address is changed and the given bank a/c was also changed during the conversion of the SBI into core banking system.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 01, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (762120) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Sep 02, 2019
                            Updated by H Lepcha
                            After the intervention and sending a notification by the "Consumer Complaints" to the ICICI an email is posted by the Consumer Care of the bank to send my concern quoting the UID allotted to me.
                            This email appears as equally elusive as evasive. Please check the email address:
                            [protected]@icicibank.com

                            The name or identity of the email addressee is given within braces and the same reads "protected".

                            What to make out of such responses from the ICICI?
                            Regards
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                              A
                              avinashgoud
                              from Bengaluru, Karnataka
                              Aug 31, 2019
                              Resolved
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                              Resolved

                              Address: 560092

                              I opened icici salary savings account in 2014. At that i was forced by icici representative to also open icici direct account, which is available free of cost.

                              However, when i checked my annual transaction statement, i was charges "dp charges" of below amount. This is a fraud, as i havent used my demat account, and simply paying more fees.

                              Transactions list - account no:[protected]
                              —
                              29/10/2018 — dmc/in[protected] dp chgs till sep-18 — 275.33
                              26/02/2019 — dmc/in[protected] dp chgs till jan-19 — 826.0
                              —
                              Kindly refund, else i will close my icici savings account.

                              Regards
                              Avinash
                              [protected]
                              Oct 2, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Aug 31, 2019
                              Updated by avinashgoud
                              Customer ID:[protected]
                              Verified Support
                              Sep 01, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                raja_singh
                                from Visakhapatnam, Andhra Pradesh
                                Aug 31, 2019
                                Resolved
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                                Resolved

                                Address: Hyderabad, Hyderabad, Andhra Pradesh, 500072

                                Hi icici bank customer service team - refer the attached snapshot, no response on my queries sent over the mail.. It's really disgusting..

                                I am a privileges customer of icici bank from last 8 years, but now i think time has come to switch everything to hdfc bank because of pathetic response on my query /complains resolution and worst services by icici.

                                Hope you guys will respond on my below queries and will arrange a call back asap:

                                · i took 2 sips from icici (Yesterday requested to close due to your pathetic services), but last month forgot to maintain the balance in this bank account. Due to that you guys deducted 3 times 413 rs (Total - 1239 rs) on 14-aug-19. My queries are –

                                ü i talked to icici pru customer services and they are saying “there is no rule of charging any penalty on your account, your sip ‘ll be auto closed on not getting money continuously 5 times”. (Who is lying icici pru or icici bank??)

                                ü second thing in worst case scenario if you guys have plan to loot customers, then why 413 rs was deducted 3 times on 14-aug-19 whereas i am having only 2 sips
                                · i received a call back from your executive named ‘bhargavi’ on my call back request. I asked her to put line on feedback, but she refused. That was really pathetic and never expected from brand name like icici bank. (Executive name - bhargavi ; she was not ready to share her email id even after requesting 100 times)

                                My icici bank account no - 1579*31
                                Oct 2, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 01, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (762127) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Kishore Kumar Lakshmanan
                                  Aug 31, 2019
                                  Resolved
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                                  Address: 624005

                                  Why my amount was deducted under this following statements. Why i am getting all charges from my account?

                                  Nach_ad_rtn_chrg

                                  So, i move to call customer care number icici bank through the app.
                                  The customer service guy is sleeping and not at all responding. After i shouted he asked for the issue in murmuring voice and then the guy again asked for the issue. And then i heard the snoring voice while icam saying the issue.

                                  He said atlast after shouting, call the hot line tomorrow.

                                  Poor service by icici and they are cheating us by taking the amount
                                  Oct 5, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Aug 31, 2019
                                  Updated by Kishore Kumar Lakshmanan
                                  No update still
                                  Verified Support
                                  Sep 01, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (762132) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    danish8828
                                    from Mumbai, Maharashtra
                                    Aug 30, 2019
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                                    Address: Wakad, Pune, Maharashtra, 400016

                                    In my icici accout no, rs.29.50 debited as "rwdrdmfee/ I did not redeem any points from my debit or credit cards. How could you debit money from the account without any information?

                                    Kindly confirm the transaction details to recover the debited amount as well as little bit care while using online transfers.
                                    Any help would be appreciated!
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