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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 446

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I
Iammagic
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

erroneously transfer of money to wrong account

Address:Mohali, Punjab

This is in reference of an erroneous transaction done by me. I am an axis bank account holder, on 3rd may 2019 i was supposed to transfer inr 80000 to icici account no[protected] in the name of ritu ohri but by mistake the amount was transferred to account no[protected] in the name of sandeep himalayan both residents of panchkula & zirakpur respectively. The accounts of both of them was in icici zirakpur branch.

As it...
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Shayam Jain
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit unfreeze

Address:Cooch Behar, West Bengal

I hav submitted my pan card photocopy with icici bank cooch behar branch on 4th august with an application for removal of debit freeze and updation of my account from minor to major. I have been to the bank for almost 10-12 times.. Each time i visit the branch, the deputy manager incharge keep saying that the records have been sent to the headoffice in hyderabad. Till now there is no response recieved. Its still not infreezed. Does it really...
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E
ehsanfavour
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not received otp for transaction

From long time, i'm not receiving the otp for any online transactions. I contacted thrice the bank they advise me to check with my telecom service provider. I checked there and there are not any blockage from there side.
I'm living in bahrain. The customer service advised me to visit the branch. How can i visit? Icici fails to resolve my issue and still i'm failed to do any transaction online except internet banking which i don't like...
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Burmansumit64
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid ecs return charges deduction from account

Address:Kolkata, West Bengal, 700025

Respected sir,
This is sumit burman from kolkata. My registered mobile no. Is [protected]. I have one loan whose emi gets deducted every month from my salary account which is in your bank. This month it has already got deducted. But suddenly last day i. E. On 16th august, 2019 an ecs charge of rs.472 had been deducted from my account which was not supposed to deduct. Please look at the matter and resolve it as soon as possible. Looking...
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V
Vis777
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

suspicious text

Hi,
I'm an icici account holder and i got a text message saying that i'm using an older version of imobile app. The message is quoted as mentioned

"you are using an older version of icici bank imobile app. To experience 200 plus services with enhanced security features, click bit. Ly/2mosa9s. T&c apply."

Thank you for your assistance...
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P
Phanikiran Yalavarthi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name change issue

Address:Flat No 210, Aakruthi Enclave, Kphb Colony, Hyderabad, Andhra Pradesh, 500072

I have came for change in my name as it has space in between like phani kiran which should be changed to phanikiran. I have taken a pan card with me which is a valid prrof. Such a stupid branch it asks me for another proof. Pan card is the one which i have given at the time of submission and these guys give me reason that how i would know that is that you. Then if that is the case my pan card will have my photo. Can't they know this. Such...
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A
Ajayindu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complement for icici bank delhi

Address:Dwarka, 110078

Sir i am ajay so/o ram dulare. I had need of loan but due to some problems my file had reject.
After some times received a male that loan is sension and i have to pay emi but how is possible that without any physical verification bank will b provide loan. It is totally fraud.
It isfraudd by bank and loan agent.
They have used my documents with bank employee.
I have not get any type of loan.
. It is totally...
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S
Sathi k l
from Kasaragod, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non redemption of icici safety bonds 2000

Address:682041

I have so far not received the redemption amount of my 2 bonds distinctive nos.70677 and 70678 alloted on march
2000 and redeemable on march 2003
Under icici ltd safety bonds 2000.
I have changed my place of residence for years due to official transfers and now i am back.

Please inform me where i have to send the documents for this.
Please do the needful.
Thanks

Sathi...
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V
VictorHawk
from Pune, Maharashtra
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repeated ecs charges after complaining multiple times

Address:Camp, 411001

This is the third time i am raising the complaint for the same issue of ecs charges where, as i received my money in transaction for some important work the bank doesn't even text message me and on top of that the bank takes my money for ecs charges for month of june where i had already closed the ecs from icici undri branch, this bank os is a liar and a thief as i was promised previously by an advisor that i won't be charged again for ecs...
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R
Raushan2905
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental harassment by branch head

My wife is working in icici bank kolkata, 6 months passed after applying transfer request on marriage ground but she still not get transfer to mumbai where i work.

Branch head daily used to torture and mentally harras her.
Branch head finally told her yesterday that i will make sure that u will not get transfer and you will die here, i will spoil your life.
This is not good, it's a crime.
Kindly help me...
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G
Gurdeep212
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from account, but not received the payment

I tried debiting ₹10k from a local punjab & sind bank using my icici debit card on 12 aug, 2019. The machine didn't provided money but i got money deduction message from icici. I submitted service request to the company, visited a local icici branch, called customer service representative, but still not get refund. Please refund my money. Thank you...
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K
kuVinod
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank ecsrtnchg

Am an icici bank customer. From january onwards some amount is deduct from my account like ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount....
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O
onlyree
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici card blocked for online transactions

I am using icici bank debit card for the past one
Year. One week before, i used my card for online purchase and i entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3d secure online transaction and asked me to contact customer. But, when i tried to call customer care no., every time only ivr ply on. Please help me to unblock my debit card for online transaction....
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M
manojsharma574
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card unauthorized charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

I was using credit card of icici bank before 3 years but when i when i received unauthorized charges on my card in december 2016 then on 29 dec 2016, i requested customer care to close my account. I paid all my balance dues & closed my account & destroyed the credit card.
In april 2019, i received a mail containing bill of rs. 29.50, even after too many mails communication, i didn't received any positive response. Then i visited to...
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R
Raaeeeeeeeeeee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didnt received my refund from the amazon

Address:Indore, Madhya Pradesh, 452001

I paid the money to the amazon but i didnt received any money from the amazon. The amazon customer service said that they initiated the money and gave money to my account. But i didnt received any refund money regarding this. The money has to be returned on 10/08/19 but i didnt received any money via my debit card. Please help me regarding this online transaction....
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G
gopikrishnan_rajendiran
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dr tran for funding iwish a/c

I opened iwish deposit account, and i am seeing the 5000rs transferred to someother deposit account dr tran, what the hectic, how its happening without my knowledge. 5000rs my two weeks salary... This is insane... I didnt expect this from icici bank.. I am using icici account for past 7 years. Now i am frustrated to close the account a/c[protected]. Please someone solve my problem... I am not a rich guy to fund everyone. This is unlawful...
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P
pradeep57
from Bengaluru, Karnataka
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wrong late payment charges

Address:638453

I ordered a phone online for 25, 999 on 18th july using icici credit card & cancelled immediately. The amount for the same has been refunded on 19th july. But in my current statement icici charged rs 750+135 gst as late payment saying they wont consider refund as a payment & they asking i should have paid 25, 999 again to avoid late payment fee, how on the world is this fair? This is literally shocking from icici. If you are not cancelling...
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P
PrithaBose
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized money deductions

Address:The Park Hyderabad, Front Office Department, 22, Raj Bhavan Road, Somajiguda, Hyderabad, Telangana-500082, Hyderabad, Telangana, 500082

I have been deducted an amount of 1, 899.00 on 08 aug 2019 with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

Utter crap of icici bank to do such activities without my consent.
Revert the money back to my account at the earliest....
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I
ImMe Mohammed
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card redispatch

Address:madhapur karvy mitra, 500059

I have applied for credit card and also got mail that my card been approved. But due to some wrong number update i was unable to receive any call or sms about my credit card status. So when contacted customer cared they provided tracking details of blue dart courier. When visited blue dard they said card has been sent back to new delhi,, so request is to re dispatch the credit card delivery again.. My mobile number is [protected]. Card num...
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Y
yashjoshi05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank deducted amount for wpp-sr one assist renewal

Address:Shimpoli Road, 400091

Noticed that there is renewal deduction of rs 1899 in the month of june'19. When i looked at last year statement 2018 found that there is subscription charges for oneassit levied. This is joint account and primary account holder is my wife. Since we never requested icici for oneassist subscription and there deduction of 1899 for subscription as well as renewal. This account is not in use so we didn't notice deduction.
My contact details:br...
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