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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 13, 2026
Complaints 23783
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ICICI Bank reviews & complaints page 448

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K
Kapil mangnale
from Mumbai, Maharashtra
Sep 14, 2019
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Address: Army hospital delhi cantt 10, New Delhi, Delhi, 110010
Website: [email protected]

I am indian army person i applied 300000 rs pessonal loan at icici bank sadar bazar delhi cantt in my account they credit only 296000 rs without information they 4000 rs diducted from my account as a loan insurance,
I'm not interested to tak that insurance,
I need mony please help me to refund my money
I ever grateful to you
My contact no [protected], [protected]
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2019
ICICI Bank Customer Care's response
Dear Kapil mangnale,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Sep 20, 2019
Updated by Kapil mangnale
Icici customer given me insurance without my permission and amount deducted from my bank account
When I'm asking detail so they not responding
Said to call customer care and I called to customer care they asking Bank NOC to cancel insurance policy bank Not giving that please help and refund my money
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    Subash Moorthy
    from Mumbai, Maharashtra
    Sep 14, 2019
    Resolved
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    Resolved

    Address: 69 b, 3rd street,, 600116

    Hi

    I have not registed any demat account in my icici bank account but they have active them itself and deducting amount from my account. As i have contacted customer care over phone they were told to contact any branch. Please help me get money back. As i'm requesting to deactive demat account.

    Contact number : [protected]

    Account number :[protected]
    Oct 19, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 15, 2019
    ICICI Bank Customer Care's response
    Dear Subash Moorthy,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      S
      shraddhaAuti
      from Pune, Maharashtra
      Sep 13, 2019
      Resolved
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      Address: Pune, Pune, Maharashtra

      Rs 1699 has been deducted from my debit account without my permission against the protection of credit card without myconsent.
      Even i have not used credit card. And i dont want to use as well
      So please revert the transaction and credit the amount to my debit card account. If i am not getting the money back to my account then i will go for complaint again one assist.
      Date of incident: 13/09/2019
      Icici credit card no. Xx6009
      Oct 14, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 13, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797845) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        ashish0470
        from Vadodara, Gujarat
        Sep 13, 2019
        Resolved
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        Resolved

        Dear sir/madam,

        My name is ashishkumar patel having icici hpcl american express credit card.

        I received message from icici bank in june month that you will get rs 500 book my show voucher on completing 4 or more transactions of rs 500 and above.

        It is clearly mentioned that the customer who received communication from icici bank is eligible for the offer. Need to complete 4 transactions of rs 500 and above. The same way i received book my show voucher of april & may month also.

        I had already completed 4 transaction of rs 500 in june month and deadline of receiving voucher i. E. 31st august already passed. But i have not still received book my show voucher.

        I have attached screenshot for your reference. After that icici bank is demanding for proof of mail that i have not received.

        This way icici bank is doing cheating with customers after providing proof also.

        Regards

        Ashishkumar patel.
        Oct 14, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Sep 13, 2019
        Updated by ashish0470
        My registered mobile number with ICICI Bank is [protected].
        Verified Support
        Sep 13, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797852) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Phaneendra Kasireddi
          from Hyderabad, Telangana
          Sep 12, 2019
          Resolved
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          Address: Door No: 6-6-51-9/3A, Sramika Nagar, Chinagantyada, Gajuwaka, Visakhapatnam, Visakhapatnam, Andhra Pradesh, 530026

          23/08/2019 nach_ad_rtn_chrg-bajajfin-05jul19~d7afa4b~4080cdgs rs.167.11

          24/08/2019 nach_ad_rtn_chrg-bajajfin-02jul19~d7afa49~4080cdgs rs.0.09

          11/09/2019 nach_ad_rtn_chrg-bajajfin-02jul19~d7afa49~4080cdgs rs.412.91


          11/09/2019 nach_ad_rtn_chrg-bajajfin-05jul19~d7afa4b~4080cdgs rs.717.91

          Here the above transactions, my amount was deducted from my icici bank account. I dont know why it was deducted from my account.
          I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges.
          Then i was contacted with icici customer care they are not given proper details regarding this deductions.

          I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

          Kindly do the needfull.

          Regards,

          Kasireddi phaneendra
          Emai: phani. [protected]@gmail.com
          Oct 14, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 13, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Sugendran Rajendran
            from Hosur, Tamil Nadu
            Sep 12, 2019
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            Address: 635109

            Very worst customer service ever, from past 4 months i have called many times and every time they use to say the same answer, "your refund is approved and will be credited in 7 working days", but not resolved, if i ask them to connect to higher person for escalations they just puts on hold and never recover even after 30 to 40 mins, please don't cheat your customers and loot their money.
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 13, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (797867) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Sep 18, 2019
            Updated by Sugendran Rajendran
            I couldnt see the contact mail I'd provided in your comments, It shows me like
            "[protected]@icicibank.com", how will I find the correct mail I'd to send my issues
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              J
              joseph kajikhan
              from Mumbai, Maharashtra
              Sep 12, 2019
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              personal loan - lpbng00001817066personal loan - lpbng00001817066 wrongly captured on my cibil

              Address: 560008

              Dear sir/madam,

              On a scrutiny of my bureau report, i observe that this account has been reported with over due of 1264rs status in the repayment history track record. This seems to be hindering my prospects of availing fresh credits and hence, i would like to know what needs to be done to update the account status as its not belongs to us. I need your assistance to resolve this issue in bureau and thus become loan eligible....
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              M
              Mouchat
              from Mumbai, Maharashtra
              Sep 12, 2019
              Resolved
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              Resolved

              I am ex - employee of icici bank, emp id-235225
              I received mail from settlement team that my clearance is pending due to jewel loan issue.
              My last working day was 5th august, do the bank realise this after 1month of discontinuation of service.
              Before my last working day i handed over all keys and responsibilities as per process. The dbm taking over charge has seen and tallied.
              So in case of any issue whatsoever the person holding key is liable not one who is not there in system.
              I need an answer as to why my clearance is pending because of this.
              Oct 14, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 12, 2019
              ICICI Bank Customer Care's response
              Dear Mouchat,

              We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              I need my pf amount pz kindly help me I don't know my pf number have can I withdraw my pf amount iam joining date 15/12/2018 in Bengaluru hope Param

              Thank you
              Name swamy c
              My emp I'd =404923
              SO CA
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                R
                rambvvs
                from Hyderabad, Telangana
                Sep 12, 2019
                Resolved
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                Resolved

                Icici credit card is charging heavily, i have 2 credit cards in icici bank, but i don't know that they are of different accounts, when called to customer care (Cc) they said you can do the payment in any one of the cards, i have already registered one of my cards, so done the payment. After 15 days i got a new statement stating that you due is pending 564 with a penalty of 632. I was surprised how can the penalty is more than due amount. I called and said regarding the cc misguided regarding the payment, so i have done in another card of mine which is also icici. They said the account is different so we cannot do anything, so i have requested them to reduce fine as it is more than the due amount. There should be a limit in charging fine, max of 10 %. So please consider this request and ask them to refund my amount as there is a mistake from their end. Also, make sure to restrict fine based on % of the amount, not flat rates. Please find the attachment and resolve the issue asap. I got a call from cc saying that they going to refund but till now i didnt received the refund.
                Oct 14, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 12, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (794547) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Puppala Venkatesh
                  from Bengaluru, Karnataka
                  Sep 11, 2019
                  Resolved
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                  Resolved

                  Address: chennai, 600043

                  Hi fraud icici, you bookmy show, the worst & fake site ever. Every time from last 2-3 weeks when i was trying to book any show the offer, viz. Buy 1 get 1 ticket is not applying. I am booking tickets from my icici coral credit card. It's a fake offer from icici...!!!

                  Error message getting like"sorry the offer you are trying to avail does not exist or has expired. (#-4011)" for your reference attached screenshot
                  Oct 12, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 11, 2019
                  ICICI Bank Customer Care's response
                  Dear Puppala Venkatesh,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (791439) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Niamatullah
                    from Gobardanga, West Bengal
                    Sep 11, 2019
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                    Address: New Delhi, Delhi, 110074

                    I had failed to pay 1k of my ICIC credit card bill due to my exam in Jan- Feb'19 but paid after 10 days. ICICI applied late payment+interest and to INR 1200.could not understood their calculation although the principle paid. Now after 10 months it becomes 4500.
                    Financially i am in a very bad condition from past 1 year, left job and have no other source of Income.
                    Although all debit charges are cleared only I am requesting them to reverse or partially reverse these Late Payment+Interest to make this easier to make it clear but they refused it several times. Request had been made on all concern even the credit head but denied.
                    the debt manager Mr.Sunil Singh said he will directly deduct from my saving account. where there were INR 10 K, the Minimum balance I had maintain to save this account as it i was essential but they didn't care. I had to close it. they didn't help me in 2014-15 while there was fraudulent transaction of INR 5700 done on my card. I have paid that fully although it was not my transaction.
                    they didn't help while i had taken loan of 3 lacks, for the pre - closure i had to pay almost 50k extra.

                    Now they don't even help in such a critical situation although I am ready to settle only the interest charge and late payment fee not even any debit charge but they refused several time and denied any cooperation.

                    Regards,
                    Mohammad Niamatullah Shaikh
                    ICICI Credit Card : [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Michael Louis
                      from Bengaluru, Karnataka
                      Sep 11, 2019
                      Resolved
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                      Resolved

                      Address: #76, NRI COLONY, VIRGONAGAR POST, #76, 560049

                      There's been a transaction - debited from my account without any authorization for rs. 2199/- on 11th sep (Today)

                      This is from inn*i-debit*si cppast /[protected]/925

                      I have not authorized this transaction nor have i received prior intimation on the same if this is from the bank.

                      I want this amount refunded immediately.

                      Regards,
                      Michael louis
                      Oct 12, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 11, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (790583) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      On 06 Sep electricity bill paid through techprocess [protected]@icici transction id ICI42cd3c31f1104766a8ff284d5343fd31 but the same not yet credited to the benificery
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                        J
                        jadhav h
                        from Narnaul, Haryana
                        Sep 11, 2019
                        Resolved
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                        Resolved

                        Address: sakharwadi, Satara, Maharashtra, 415523

                        Hi sir,
                        Member card dispute form
                        I have card payment in anazon mh, i am online perches one mobile, but any reason i am cancel order. But this order i pay 18350, so i refund of 18350 massage on amazon 7/21/19 to 7/30/19 day ok i will call amazon 10 time he said you charge dispute form fill, so i go my bank, he bank is local bank shri malojiraje sahkari bank. Phaltan he patner icicbank, ifsc code icici00smsbl, micr code:[protected]. I am one hard write the complaint on 15/08/19, and i am submit the card member dispute form on bank maneger
                        He said one week submit you payment in my account, i am going to bank 10 time but he said our side is ok, you call amazon mh custmer care. Then i call amazon and he said go your bank and said to refund reference no said to bank i have already refund. So i have harsh, i help you,
                        Today 1/9/2019 but may payment not received one month go but my refund not my account pls help me sir
                        My card no [protected]
                        Rrno:[protected]
                        You call bank and amazon.in maharastra online
                        Pls i need my many
                        Oct 14, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 12, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        I have made transaction to Tamil shaadi.com through net banking on[protected] for Rs.6682/-.Amount Rs.6702/- was debited from my account.My account No.[protected]. They informed that amount not credited, order cancelled.Kindly arrange for refund of my amount Rs.6682/-
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                          pathik singh
                          from Jaipur, Rajasthan
                          Sep 10, 2019
                          Resolved
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                          Resolved

                          Address: ARS Durgapura jaipur, Jaipur, Rajasthan, 302050

                          Dp chgs of 681
                          My account has been debited for inr 681.81, for dp charges.
                          Please let me know about these charges.
                          What are these charges, i need to know in detail.
                          I would like to connect with authority of icici bank for the more details.
                          And they can directly call me at [protected]. I will wait for call from bank.
                          Please resolve the issue immediately.
                          Oct 12, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 11, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            neeru298
                            Sep 10, 2019
                            Resolved
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                            Resolved

                            I tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. I am travelling overseas, so i cant make a call from my registered number. There is no other way of transferring money. T it's been a week and i am not able to make online purchases/transactions. If my problem is not solved soon then i will be forced to close my icici a/c no[protected] and post a gloomy review on how lame icici online services can be. Pathetic support icici.
                            Oct 12, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 10, 2019
                            ICICI Bank Customer Care's response
                            Dear Neeru,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (788627) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              RamaKrishna prasad Cherukuri
                              from Hyderabad, Telangana
                              Sep 10, 2019
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                              Address: 500049

                              This complaint is to remind that no further response or reply was given to the previous complaint about closure of fast tag account no 11272601 with UID NO 774128. I email on 6th of Sept in response to your query for previous complaint. I am sorry to say I haven't heard anything till now. Please do the needful. Thank you.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                J
                                jagoabhishekjago
                                from Mumbai, Maharashtra
                                Sep 10, 2019
                                Resolved
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                                Resolved

                                Address: 110077

                                This is pathetic. Icici is charging 530 rupees or auto debit failure of 250 rupees. I am icici customer and on customer care executive suggestion i have activated auto debit facility. And this month there was no money and i paid the icici payment through different means. Due to sunday and holiday, it credited later to bank and now as charges to auto-debit failure i have been charged 530 rupees which is not being reversed by contacting icici customer care executive and on mails also.
                                Oct 12, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 10, 2019
                                ICICI Bank Customer Care's response
                                Dear Abhishek,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (788629) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Bickey Sharma
                                  from Mumbai, Maharashtra
                                  Sep 9, 2019
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                                  Address: Prince anwersa road, 70047

                                  I am the a/c holder of icici bank for the last 6 yrs. Now they have charged ₹ 568.71. Under this category dcardfee8018aug19-jul20+gst
                                  I am not aware what type of charges are these.
                                  They never informed me regarding these charges either by email or by letter.
                                  Who has given right to icici bank to deduct the money without informing us.
                                  Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                                  There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Sep 09, 2019
                                  Updated by Bickey Sharma
                                  Sorry ! the card number will be 4140
                                  Verified Support
                                  Sep 09, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Bickey Sharma,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (786032) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Sep 10, 2019
                                  Updated by Bickey Sharma
                                  The email id is incorrect
                                  Sep 11, 2019
                                  Updated by Bickey Sharma
                                  Please return my money back .
                                  Sep 19, 2019
                                  Updated by Bickey Sharma
                                  Really this is a fake complaint app. Totally time waste and i am going to issue this in social networks.
                                  I got experience with ICICI BANK credit card that is if customer needs for emergency there is no value if ICICI bank sales Dept call and if they request for unnecessary any insurance plan than ICICI bank increase the credit limit so that credit card is benefit only Bank business profit .
                                  ICICI Bank Customer Care's response, Sep 10, 2019
                                  Verified Support
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786032_01) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Hi,
                                  from past couple of months, ECSRTNCHG amount is being deducted every now and then.
                                  I am trying to reach out to customer care but no luck.
                                  Please help in fixing issue.

                                  Thanks in advance
                                  ICICI Bank Customer Care's response, Sep 10, 2019
                                  Verified Support
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786032_001) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Riya19912
                                    from Thane, Maharashtra
                                    Sep 9, 2019
                                    Resolved
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                                    Resolved

                                    I submitted request for name change on the basis of marriage certificate. But, even after providing marriage certificate, the deputy branch manager of icici bank teen hath naka, thane mumbai branch, did not accepted it, and said to provide original marriage certificate or gazette. I submitted the doc i have. What else i should provide?

                                    My adhar and pan card are already updated with the new name, which also i gave to them as a proof. But, they were continuously declining my request.

                                    They were ready to open a new account by providing adhar and pan card but cannot change my name after marriage to my existing account. What a pathetic service icici bank is providing.

                                    After all the discussions, i have to forcefully close my existing account and opened a new account.

                                    "it is easy to open a new account with a new name, but impossible to update name in existing account"

                                    Very bad experience with icici bank.
                                    Oct 10, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 09, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Riya,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (786042) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear ICICI, I was told that there is no monthly and yearly charges for my demat account but I could see that RS 826 has been deducted on DP CHGS TILL JUL-19 transaction, can you please explain and be open to all your customers?
                                    ICICI Bank Customer Care's response, Sep 10, 2019
                                    Verified Support
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786042_01) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Sir my name :Samadhan eknath bhoyate my account nob[protected] this account is debit freeze sir plz unfreeze this account.
                                    ICICI Bank Customer Care's response, Sep 10, 2019
                                    Verified Support
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    From my savings account Dcardfee 588, 82 Inr was debited. Is this legal?
                                    ICICI Bank has sent me the email that Dcardfee has been deducted from your saving account. Please let me know how can I get refund. Thanks in advance.
                                    Kamaldeep Narang
                                    ICICI Bank Customer Care's response, Sep 10, 2019
                                    Verified Support
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786042_0001) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    ICICI bank is charging MABchgs- the is beyond the RBI rules.
                                    ICICI Bank Customer Care's response, Sep 10, 2019
                                    Verified Support
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786042_00001) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Meghana Mestry
                                      from Mumbai, Maharashtra
                                      Sep 9, 2019
                                      Resolved
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                                      Resolved

                                      Icici bank has deducted rs.413/- 3 times in a month from my account as ecs debit charges returned. I want this charges returned to my bank account as this was not intimated to me and they have deducted. I want it to be returned to me. Being an old an valuable consumer you charge so much aprrox. 2450/- has been charged by the bank as charges. I being an imdividual who is a pensioner, how can i afford so much.

                                      Regards,
                                      Suryakant mestry
                                      Oct 10, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 09, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Suryakant Mestry,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (786046) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I had given grid letters wrongly .. so it showed a message you are blocked for various grid card validation attempts.pls try after 24 hrs.. But i tried after 24 hrs the query isnt resolved.. i tried to contact customer care but no response.
                                      ICICI Bank Customer Care's response, Sep 10, 2019
                                      Verified Support
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786046_01) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I am harendra singh. 826.00 rupees has been deducted from my account dp chgs till jul-19 dp charges on 29/07/2019. There was no prior notice. I haven't received any deduction Message to my mobile. I need justice and my money back immediately. DMC/IN[protected] DP CHGS TILL J UL-19.
                                      ICICI Bank Customer Care's response, Sep 10, 2019
                                      Verified Support
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (786046_001) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I don't have demat account. but still they charged me this. Please revert back to me with the explanation.

                                      Please find my account details below
                                      Name Dikshith Lakkaraju
                                      Account no.:[protected]
                                      Branch: Khairathabad, Hyderabad
                                      ICICI Bank Customer Care's response, Sep 10, 2019
                                      Verified Support
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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