ICICI Bank Complaints & Reviews

I have not been able to use the imobile app since i opened a savings account with icici bank about 2 years ago. The mobile number is registered in the account and i am getting transaction smses. But when i try to use imobile, first i get the confirmation on verification of the mobile number and then i get the message that "your account is not linked with your used id with the mobile number that is registered in our records. Please register...

Hi there,

My concern is i made a payment to du sol on 6th september 2019 the payment was deducted from by icici bank account but the screen showed an error and no payment was received to du.

I also called icici customer care but they did not know about this so were not able to help me and also i was not able to find the eazypay customer care support so were not able to contact them and i want this to be resolved at the earliest as payment is due and i have to make the payment.

Please resolve this at the earliest.

Today i received a message from icici bank that rs 1899 has been deducted from my account. It states ' dear customer, new policy wa privilege single rs. 1899 for cpp/oneassist has been regd vide... On 06-sep-19. It will be completed in 1 wkg day.'

I'm not interested in availing any such plan.
So, i request you to kindly deactivate the plan and refund the amount at the earliest.

Hello,

On 3rd september 2019 amount of rs. 63, 283.50 was deducted from my account at a restaurant against a wrongly generated bill.

But as soon as we realized we informed the manager within 10 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 48 hours the amt will be refunded to my account.

On the same day, i contacted the customer care executive of icici bank and explained him on the issue, for which they asked me to wait for 3-4 working days.

I waited for 4 working days and found no refund credited into my account

I contacted the customer care executive of icici bank on same day where they took my complaint and asked me to send the void sale receipt image (Which i did) through the mail to [protected]@icicibank.com where the disputes team would check and refund your amount.

To resolve this issue the bank is again saying they need 7 to 16 working days more to investigate and see where the amount is stuck.

Kindly request you to fasten up the process and help me refund my money back.

I had raised a request for replacement of my fast tag on 23rd july 2019 as my tag is no longer working.
I have raised following requests complaints for my tag replacement
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]

Starting from 23rd july 2019.
I am following up from last 40 days even though the max time required is 7-8 days. Everytime their representative says that we will deliver the tag within 48 hours but no tag is delivered even after calling and raising so many complaints.

When i asked them to cancel the tag they are asking for pan card, cancel cheque, hand written letter and several days just for cancellation.

Either i want my fast tag to be delivered immediately or i want my fast tag deactivation so that i can purchase fast tag from other company.

Please escalate this issue so that atleast nobody else have to face this issue in future.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Aishwarya sunil

I have been charged at a toll plaza, from my fastag, at the same time the operator asked me to pay, i am trying to call the customer care they are not able to locate it after getting connected tried many times,
My vehicle no mh12rt9190.

I have attached the required details in the attachment.

I am requesting a refund for the fastag as i have already paid for the toll by cash with return.
Please...

Dear,

Its regarding the threatening calls from icici bank executive rohini sec 8 branch new delhi. They continuously do threat calls regarding the payment. Executive hacked my relative contact no. And my alternative no as well. They called my mother and harressed her, she is a heart patient and hot heart attack when harressef by by your executive.
I am a lawyer and have sound knowledge of law against harressment.

Kindly tell me why should i not file a suit against your executive and your bank also for thereatning and harassment. Its an illegal offence. I do have phone call recording of all the phone calls.
Me and my family life is in danger so i will i will file a suit against you as soon as possible.

Contact no of your executive from whom i am receiving threatening calls.
[protected],
[protected]

Without an acknowledgement i have been charged for the service which i never requested/opted for.
04 sep 2019 bil/[protected]/mm annual fee jun 19-may.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap.

When i called on the no. 18002662 which was given for any dispute, it got directed to ivr which never gave option to discuss with any executive and only option given was to either block the card or to end the call.

Hello icici team,

Demat account was opened free of cost at the time of opening saving bank account. And it was said that no charges will be levied on demat account holding then why charges are deducted on 28th august of rs.688.33.

Also there is no debit message from the bank to know if any such charges are deducted. I saw the same in bank statement.

This is highly unprofessional when earlier it is told account is free of any charges and later on same is deducted.

Kindly reverse the charges asap and also initiate closure of demat account at earliest.

Hi

When i was transacted the conversion is 71.92 they committed in their website

Money2 india. But actually they disbursed 71.11 only.

Even still it is showing in the money to india website 71.92 rare disbursed

I did 10k usd i lost 9000 inr, even in their terms & conditions funds transferred from local bank (Bofa) to their correspondent bank (Bank of newyork) within the next day.

Thanks

Sudhakar

I have ordered the watch from flip kart for installment,
then i returned the watch, but the ICICI bank as added the principal amount to pay, i dont know that i need to cancel,
so i checked the statement so called to them for installment cancel and its as canceled, But they have added to principal amount to pay,
and the bank as paid the interest to flip-kart and then
flip-kart ar returned the internet with amount of product,
then also they asked to pay and i have escalated the to team but there is no response, i called to Customer care even they are not explaining it proper,
But i have paid the amount and i have canceled the credit card,
and i filled the fuel for 270RS they have charged for 281rs when i asked they said need to swipe only in ICIC swipe machine, please check for this and please help me for query.

Sir, i really too much angry on icici and his credit card recovery team, harender, amit, and salman they are such illatre don't know how to talk, using abusive language, i told them ready to and 10700 already paid rest you can make installment, one guy told we will do it make your installment after some time other guy come he denied, started abusive language. I just make complain regarding of that, please tell me how and where i can do or else i need to go court. Plz contact me on and reply me asap.

Regards
Dhiraj kumar
[protected]@gmail.com

I am writing here as icici bank customer care is not responding to my emails on this matter. Basically icici bank seems to not care about consumer.

Hi, i have a icici gift card received from my employer. I also received a pin for this card.

However i am not able to use this card at any of the merchant outlets. Whenever i try, it always gets declined after entering pin no.

Also i have another...

Requested for deactivation and closure of fast tag account bearing no 11272601, on aug 5th and attached all the required documents (Pan card, regn card, blank cheque and requesting letter for closure) for the same. Ticket number is cmp[protected]. Please do resolve the issue and deactivate the account at the earliest. Nothing changed even after multiple calls. The employees are poor at english and knowledge.

I am an icici bank customer. On 3-9-19 unneccesarges charged 413 rupees. I don't know what the charges is for... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is and refund the amount. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,

Respected sir/madam,

Myself manjula and have been holding a salaried account in your bank. I had been told at the time of opening the account with you by your representatives that no annual charges would be levied upon the demat account regardless one transacts through it or not. Nevertheless, to my utmost shock almost rs. 700 has been deducted from my account mentioning as dp chgs. Tried emailing to your support however of no avail. If such an inconvenience persists i along with my other colleagues and also my family members may have to contemplate on switching to another bank and to have the accounts shut with you.

Requesting you to please help me at the earliest and also to refund my deducted amount. If and only if you concur to refund my deducted amount, shall i choose to remain with icici in the future as well.

Thanking you for your anticipation.
Awaiting a positive and earliest response.

Yours affectionately,
Manjula. T

The icici bank money2world transaction is a good idea itself. However, they still fall short of clarity and convenience.
If, the sender has included tax and all charges, why does the receiver get charged also. Even a bigger amount than the receiver was charged. All of these details weaken the service's convinience.
Please, find a way to clarify how your service works and reduce your interests. For instance, one loses more money than the receiver even gets.
Thanks.

Hello i am naveen kumar. I haven't subscribed never ever to my money service but still annual fee for jun19 342.00 rupees got deducted on dated 4sept'19 without any prior notice. Most annoyingly i can't even find 'unsubscribe' in the my money console. I really got pissed off. Please unsubscribe me from my money service and pay back my money.
Details: bil/[protected]/mm annual fee jun19-may20/1953912.
Account no:[protected]
Naveen kumar

Today 354/- deducted from account as a part of my money fee which i have never opted and informed. This is totally ridiculous practice these banks are following where hard earned money is getting deducted without any reason.
Is there anybody to look into this?
How to control these organizations ao that they should not deduct money like this and they should value others money that will restrict the curruption doing by there bosses like kochar family and all.