Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Mar 26, 2024
Complaints 23606
Resolved
14213
Unresolved
9393
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 451

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
usriva
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bil/001761177692/mm annual fee may19-apr

Without an acknowledgement i have been charged for the service which i never requested/opted for.
09/03/2018 bil/[protected]/mm annual fee may19-apr
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
romel sabu
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charge dispute

Amazon credited 2499/- in my account on 28th june 2019 as a refund with reference no.[protected]. Icici bank still hasn’t credited it to my account
Please follow below text to file complaint :

'i purchased a product in amazon and returned it back. Since my payment method was icici bank debit visa card, the amount refunded was supposed to come in same and reflect in 3 to 5 business days. The transaction was done...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NehaSingh15
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment issue with my icici bank account

Address:9-A, Phelps Building, Connaught Place, Delhi - 110001 , Near A-Block, Inner Circl, New Delhi, Delhi, 122011

I made the payment on 25th may on sarathi driving license portal haryana, for which i informed my bank to check this issue as my amount is debited from my account but merchant didnt received it and this chain mail happened for 20-25 days. Having said that at the end bank stated that we have refunded this amount back to merchant wherein i already did the payment. Please check with them and now its been 2 months rto is saying that check with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonu1994
from Agar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment of an employee

Address:Sec 16, Faridabad, Haryana, 121002

There is a employee named rohit sharma slapped his colleague in front of a customer and branch manager mr. Yogesh aneja never support him. Because he is a out of station employee and all are in the branch are relatives and friends of branch manager. And i am the customer of that person and they do my insurance in other agent account. If this will happen in your organization what is the effect is going on your customers. I have two other customers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshitapareek24
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

frozen account without any reason

Address:Jaipur, Rajasthan, 302019

I have been using this account for 3 months as a salary account and didn’t had any problem but one day i was making the transaction and i got a message that the transaction got failed account is frozen or blocked, so next day i visited the nearest branch and got to know that my account is frozen, even the bank staff was not aware that why the account is froze, they told me that they’ll investigate and let me know, but its been more than...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subash Chandra Sekhar
from Bellary, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank mm annual fee deducted without subscription

Address:Mindspace, Hyderabad, Telangana, 500081

I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to the customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money.
Details: bil/[protected]/mm annual fee may19-apr.

Moreover, i didn't find unsubscription option mymoney portal also. I followed the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhilrathore
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank icici my money service deducted 354 rs as annual fee even though i am not subscribed it.

I haven't subscribed to my money service but still anual fee of 354 for bil/mm27-july -19 354 rupees got deducted. Most annoyingly i can't even find 'unsubscribe' in the my money console.. Please unsubscribe me from my money service a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
acskb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici - mm annual fee - not availed service

Dear icici,

Without any acknowledgement, today, my account has been deducted by rs. 354 and here is a transaction details:

26/07/2019 bil/[protected]/mm annual fee may1
9-apr20/1990387 354.00

Would you please reimburse amount which you deducted asap? I have also registered complaint of icici website and waiting for their response.

This has happened to many customers without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mnksocialite04
Feb 18, 2022
This thread was updated on Feb 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my saving account shows negative balance.

Address:Sector 15, Gurgaon, Haryana, 1222002

I own a salary account in icici bank and today i transferred 2800 rs in my account. When i checked the account it shows the amount there. When i tried to transfer the funds to some other bank or tried to make any payment online i am not able to do that as it shows i don't have sufficient funds and display my account balance as ₹ -14, 415.84. This is insane and i am worried if this is a fraud or what. Please help me with this asap.
br...
Helpful
22 other people found this review helpful
22 found this helpful
5 Comments
Report
Copy
A
Abhishek Padmanabhan
from Bengaluru, Karnataka
Report
Copy

unsolicited phone calls for personal loan and credit card

Address:560083

I am getting a lot of calls from your ICICI Bank as a promotional call for personal loan.

I have not signed up for promotional calls and I am not interested for personal loan unless your bank is planning to give me a good amount of money and I don't need to pay you back the money.

Also I have activated Full DND with my operator. Still I am receiving calls from tele markerters who claim that the Personal loan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Somadrita Rai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud case in credit card

Address:711103

Icici bankicici fraud deduction
12 123pallav on jul 22, 2019
I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-19' — inr 1235.78'. I was never told about the demat account when the salary account was created by icici which is itself a fraud by icici, and i spoke to icici it was informed by the icici...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
excusemeitsme
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici fastag account recharged - but amount not credited

I had recharged my icici fastag account on 17/7/2019 using upi, but amount not credited to my account yet.. Made multiple calls to support team, but no action taken by support team and they are only buying time. First they said would be resolved in 24 hours.. Then 48 hours.. Then 3-4 working days.. Now saying 7 -8 working days... They do not even have any idea that what is upi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aayush999
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non reflection of payment made on grips on 22nd july 2019

Address:700091

We would like to inform that we have made payment of rs50000 (Rupees fifty thousand only) to west bengal central excise on 22nd july 2019. The details are as under

Grn no[protected]
Grn date - 22/07/2019
Bank name - icici bank
Establishment name - pragma eateries pvt ltd
Mobile no - [protected]
Amount - rs 50, 000
Bank reference number - [protected]

The grips...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham1999
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction of 3000 from credit card

Name : shubham
Contact :[protected]

I got call from icici bank for another credit card. They told me 500 joining fee and i agreed. Now they diducted ₹3000 from my credit card without any prior notification however that new credit card limit is linked to previous card so no use of that card. They did not told me anything only want to sell their credit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hitesh vallamkondu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my jio recharge failed through indiaideas

Website:Indiaideas@icici

I am Hitesh I have done my jio recharge of RS 349 but using 50 rs vocher through Indiaideas by UPI, money was deducted but recharge was unsuccessful and I disappointed very much through this service, please refund my money...I uploaded the screenshot of payment below...please solve my issue...and resolve the problem and precaution has to be taken to avoid this.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anusha10
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activate one assist without my permission

Address:Hyderabad, Andhra Pradesh, 500039

Date of incident : 25th jul 2019 time: 5:55pm

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My mobile no. Xxxxx7545
Account no:xxxxx5649

Didnt...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
suman sangam
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card protection call

Address:Patna, Bihar, 803202

I have recently applied for a credit card of ICICI and i got one. The first bill hasn't generated yet. Today I received a call from ICICI that you will be charged Rs1399 for some protection. I said I haven't been informed about it. They said again that it is for protection for all cards and you will receive the bill of this amount, do you understand. I said yes I understand but I haven't asked for it. They said it's for protection.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nageshwar1
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loans required

Address:New Delhi, Delhi, 110092

Dear sir/mam,
I was bought a new car (Datsun ready go) from nissan datsun in 2016. Which is financed by nissan finance private limited for five years. That time i was earning 22000 per month by pvt job. When i was signing loan documents at that time, there were many papers in front of me. They did not explain anything to me about the loan papers and say that quickly sign it and let me for quickly process. That time i have given icici...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SEHAJ VERMA
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted 1899 from my account

Address:Ludhiana, Punjab, 141002

Sir i recently my freezed account in icici they deducted rs. 1899 from my account
The told it is a new policy something like wpp policy. Where will a common man go??
Please refund money back to my account

This was not expected from this bank.

They cheated me and many people like this.
Although i am going to file a complaint at consumer forum.

Help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallavi__K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount without permission

Deduction of amount is done from my account without my permission again and again. This is illegal and unlawful. This is creating untrust for future banking from icici bank. I haven't also applied for any policy or schemes for which they can deduct amount from account. I want my money back as soon as possible. This is illegal to deduct amount from account without permission or consent of account holder. They also didn't send me any notifications...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy