[Resolved]  ICICI Bank — deduction of rs 1200

Address:Doda, 182202

Icici bank deducted the amount of rs 1200 from my account without my permission and when i called them they said it is for any shaw academy subscription and the reality is that i never subscribed for this and now they said we raise the complaint by blocking your debit card and mail you the service request number but as of now no such servive request number recieved it's a fraud.
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Feb 28, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

ICICI bank is deducting money wrongly in the name of ECS charges. every month money is deducted without any notice I want my money back

ICICI Bank Customer Care's response, Jan 28, 2020
Verified Support
Dear Shubhankar Vashist,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a073kw_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23rd jan 20.

ICICI Bank Customer Care's response, Jan 28, 2020
Verified Support
Dear Mishra tukuna,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a073kw_02) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Date of incident :22 jan 2020

Request to refund immediately
ICICI Bank Customer Care's response, Jan 28, 2020
Verified Support
Dear Gouravmali,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a073kw_011) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My account is showing large negative balance since last two days, suddenly without any notice bank deducted this much amount
ICICI Bank Customer Care's response, Jan 28, 2020
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a073kw_0101) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
ICICI Bank is looting consumers under this POS DEC charges saying charges for failed transactions. Why should there be a charge for transaction that might have failed due to any reason.. network issue, machine issue..anything
ICICI Bank Customer Care's response, Jan 28, 2020
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a073kw_01001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My ICICI bank debit 1.95rs on 22jan2020 and 3.82 rs on 23jan2020 showing surcharge MCC 4112. I want to know what is this and why they debited without knowing me. At least they can send me a mail or msg but they didn't . Please help me

ICICI Bank Customer Care's response, Jan 28, 2020
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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