ICICI Bank Complaints & Reviews

Dear sir, i have applied fastag from virudhunagar branch nov 2nd week and made payment via cheque. And rs.1000 has been debited from account as well. Still now fastag has not delivered and no proper response from branch. Whenever i ask they're telling that it will be delivered by this week and over 8weeks crossed and still fastag not delivered. People who applied thru online received it in a week. I'm not sure why for me (Applied from branch) it's not delivered.

Please resolve asap

I have opened the nps account from enps website and kyc verification is sent to icici bank since my salary account is linked to it. Its been long time and still kyc is not verified. I visited multiple branches and also called customer care servcies. Nobody knows how to approve this. When i called nps customer care they told me to contact headoffice. None of the icici represetatives will be able to provide the headoffice number.

Sir, mera naam jitendra kumar srivastava hai. Mere naam per mere credit score me aapke icici bank se 2008 me ek two wheeler loan so kerta hai jisme mera naam co applicant ke roop me dikhata hai aur jo ki kisi ashish srivastava ke naam per hai. Mai aise kisi bhi aadmi ko nahi janta hu aur nahi maine aaj tak kisi ki guarantee li hai. Mere credit score me jo loan no show kerta hai wo xxxx9765 hai aur mera pan no-celps2533d hai. Aap se nevedan hai ki meri is suchna ko dhyan me rakhker meri problem ko solve kere.

I was travelling by my 4 wheeler car (Rc book attached) on 29th dec'2019 from mumbai to pune by ycew. At the khalapur toll plaza i was told that my fastag account balance is zero when i had a balance of rs.690/- into it. I tried to show my fastag balance on mobile but the toll personnel refused to hear me and started arrogance and abuse. Ultimately i paid him rs.230/- (Receipt photograph attached alongwith). Going forward again at talegoan toll plaza a amt of rs.173/- was deducted from my fastag account. So a total of rs.403/- was deducted as toll charges for travel on ycew. Pl look into the matter and arrange for refund of the excess amount collected. Also teach the toll personnel some decency and behavioural attiquetes.

I am md ashraf jamal form motihari (Bihar). I linked my adhaar no[protected] to icici bank account no-[protected]. But according to npci adhaar linking status my adhaar is not maped to npci. I tell so many times to bank about it, they said that your adhaar has been linked and maped to npci. But it is not reflect to npci maper and i am not getting dft benifit.
Please resolve the issue.

Thanks

Whenever i try to do online transaction using my card icici bank does not send otp unless i click on resend otp. When i click resend both otp are sent together and it's not possible to know which one is the latest and most of the time even if we enter the otp in latest message, card gets blocked because the otp entered is incorrect. Why icici bank cannot send otp on time are they not using reliable technology for this, what action can be...

I tried to draw 2500 RS from Canada ATM card & 500 RS from ICICI ATM card. The money was debited from my account but I didn't receive Cash
First I tried to draw money by using canara bank ATM card but I didn't receive Cash again security person said check it by using ICICI Bank ATM card in that also I didn't receive Cash. It was really emergency I really disappointed by ICICI ATM service I waited for 2 days thinking it will refund but it didn't. Totally I lost 3000 RS that day I didn't get the bus because of that I lost all the money. Security person said it's due to server problem & it will refund you in some time.

It's really a worse situation I faced that day I really wanted to close that bank account what a worse situation it pushed me.

Please investigate and resolve this issue please refund me as soon as possible

Dear icici bank ltd team,

Disputed amount :- 600.66
Brand:- icici bank

Smab charges: 509
Cgst:-45.81
Sgst:-45.81

Without any notification bank deducted charges from my account, it is totally wrong about your customer, i'm also a bank employee and i know the policy about bank account so first time only i'm doing a request that please refund my whole money which you deduct unnecessary, as per the statement money hasbeen deduct on 27 dec 2019. I have an account in your bank, as per your account details:- a/c number:- [protected], a/c holder name:- sangam sharma.

So kindly request refund my money as soon as possible..

Thanks and regards.

I was influenced to open fastag account with icici-fastag portal for my car (Wb14r 8216). Yes, i did, i opened fastag account with icici and duly recharge two times on 24th nov, 2019 for rs 1000/- anr rs 1200/-. Both recharge get failed from online portal of icici-fastag. My fastag account details are as follows; customer id: 11560864, tag accountno.22003642, licence plate no. Wb14r8216. I raised complain several times to resolve the issue for not-credited amount of rs 2200/- but every time i heard from customer service team that it will be resolved within week. Unfortunately no solution yet at all. The complain numbers are as follows; cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected], cmp[protected]. The payment for these recharge were made from my state bank account, ref. No rsbi[protected]igahnekof6, rsbi[protected]igahnemhm7. I attached the bank statement in this email.
It is my humble request if you could take a necessary action to resolve the issue. I hope that i will get back my faith on icici bank service to continue financial deal in near future.
Thanks in advance. Regards, kuntal

I tried opening icici bank account online, and at last step they asked min amount of rs 2000 should be added in order to attain an account number.
I transferred money from my bank of baroda account by entering card details, an amount of rs 2000 was deducted from my baroda account but no account was opened in icici bank and it showed some technical issue. Till now my problem has not been solved.

Also on today[protected] they debited my account an amount of rs 2000 without my consent mentioning transfer for funding account.

Meanwhile i made a bad decision by opening icici bank account, my total loss is rs 4000.

These people are fraud don't trust iam gonna close my icici bank account.

Safar
[protected]

Please unblock my credit card for transactions .
Kindly request you, to unlock my card .
Increase fuel daily transaction limit .
i.e. Rs. 4000/- To 6000/- .

Kindly unblock my credit card .

Please unblock my credit card for transactions .
Kindly request you, to unlock my card .
Increase fuel daily transaction limit .
i.e. Rs. 4000/- To 6000/- .

Kindly unblock my credit card .

Hello sir, i'm priyal katre @ worli mumbai,
N i'm very poor person,
I don't have proper salery,
My house depend on me then when ur bank agent tell me nice bank very carefull abt clint wht # clint care u,
Its mean poor person not at open saving account in ur icici bank, why you hide this information with clint please ans me
My info
Priyal popat katre
Icici bank, worli branch
Ac - sba[protected]
Ifsc code-
Icic0000414

I ordered a fast tag via icici bank. It cost rs500. I was told it cost 250 for the card and that rs 250 would be my credit balance.
Here are the details :
Innova fast tag details
Customer id:11891445
Icicibankfasttagaccount:22354082
Vehicle number:ka03na1580
Tag no.[protected]
Helpline [protected]
Besides rs 500, i also from deutsche bank added rs1000 to my fast tag account on dec 23/12/2019
Details:dear customer,
Your neft transaction with transaction reference number deutn[protected] for inr 1000 has been credited to your beneficiary bank account on[protected] credit confirmation.
Regards
Customer care
Please contact[protected]* or branch for queries. —
This is an auto-generated mail, kindly do not reply on this mail. This email may contain confidential and/or privileged information and is intended for the above recipients who are the customers of deutsche bank ag. If you are not the intended recipient or have received this e-mail in error, we request you to write back to customer. [protected]@db.com and destroy/delete this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden
Despite al the above, here's what happened!
On my very first trip at[protected], trip number[protected] at 00:43 hours through the devanahalli toll plaza rs 90 was deducted as expected but i was shocked to be told via sms that my balance was only rs110
I also got a message saying that my balance was low.
Yesterday i tried calling the icici helpline. It took me half an hour to speak to an executive who wanted to do complain online. I insisted that she register my complaint and i got at registered. Cmp[protected]
Is the number i was given. How soon does this get rectified??
Devanahalli toll plaza is supposed to charge rs135/ for a same day round trip but is charging rs180/. This is also a complaint i have and want registered. The newspapers here have covered this fact but nothing has happened yet.
Thank you.
Sincerely
Niret alva
Media professional

Icici bank account no[protected]
Sir,

My son is on medical ventilator from last 2 months. I am collecting money from various friends to arrange medicines doctor fees and other expenses. And icici bank is making fraud with us. Last day i arrange 20000 from a friend. They charged me 10 times thousand of rupees just for a bounced emi of 4189rs. I am in deep pain and frustration. How can i survive in these condition. How i pay. I need to beg everyday for money and ur bank take my money as charges. I have send u screenshot please check and do something. I need my money very urgent. Tell me where my money goes. I have 7000 left which i send to another account left from 22000... Where is my 15000. Please send back my money i need it urgent. My account no is[protected]

Sir, my account no[protected]. This month ecsrtchg charges applied twice total amount 800+ and i have charged from last one year near about 4000+ please resolve it.. This month twice last month thrice and also so many time.. It has applied... Please resolve it 05 dec19 -413+413, 20 dec - 384, 28 dec-28, 4 jan 20- 413+413. And also applied somany times... Why it has applied and also not informed anything. It is not fine.

Customer care of icici fast tag is very very bad.
Even after repeat compaints they have not resolved.

Do not buy icici fast tag

Reference no. : cmp[protected]
Type: complaint
Subtype: recharge
First name: govind
Last name: liya
Mobile no. : [protected]
Email address: [protected]@gmail.com
Date occurred: 30/11/2019 23:00:00
Date submitted: 26/12/2019 15:04:32
Title: amt deducted recharge not done
Description: amt deducted recharge not done 30/nov/[protected]/nov/2019 1000 — total 2000 —

Just wanted to inform you that my name is govind vijay (Address - q-505, supertech township, sector 137, noida (Up) pin-201305. I am having salary account[protected] in icici bank for last 13 years, on 2 january 2020 i went on shadra village hdfc atm (Sector 137 opposite paras tiera township) to withdraw 5000 cash however cash did not dispense from atm but amount debited from my account. I got the massage as well. I again enter the atm card in atm machine to check the balance, but balance was deducted. I was standing there in between 9 to 9:30 am but there was nobody to help me out. Immediately i went to my icici bank branch and informed them about the incident. They told me “it does happen some time we have raised a complaint for you and in next 7 working days you will get your money back. Even after 7 working days when i visited the branch they told me that hdfc bank has rejected your request and we need 3 more days to look in to this matter. Today on 10th january i got the massage again that “second level claim towards your atm dispute has been raised. You will be receiving an update regarding the same within 21 working days”.
Normally when an atm is faulty, the bank system recognises it and credits the debited amount back into the account and you will get a notification. But if the auto-credit does not happen, we have to raise a complain in associated bank and this was the process i followed but i am really disappointed with the icici bank staffs for the way they treated me. Please provide resolution for my query as soon as possible.

The employee name lalit tiwari of icici fast tag in sendurwafa (Dist bhandara, maharashtra) toll naka was not in his conscious he was continuously misbehaving with me while asking for a complaint which i have made.. By his behaviour i was feeling very low he misbehaved with me in front of many card holders which effected my image.. I would request you to plz look in these matter

On dated[protected] my fastag id no. 10705651. Trip no.[protected]. I had not use my fastag and my vehicle but toll plaza jaipur had wrong deduction of rs. 295/- on dated 27/09/2019. After several complaint done by me but about three months suffer wrong deducted amt. Rs. 295/- had not refunded. Please take action against authority as early as possible and refund amt. Rs. 295/-

I have icici bank credit card. They have blocked my online transaction due to security reasons which i can appreciate. The problem is to activate online transaction i need to contact call centre. When ever am calling them it's taking more than 15min to get the line... And cc executive will ask some question to verify after giving the answers am about raise my request some beep sounds wills come in 20 seconds the call will be disconnected. The call is chargeable every time am phasing the same issue. Please resolve the issue.

Regards,
Sathish kumar