ICICI Bank Complaints & Reviews

Dear sir: icici banks provides nre and nro account service with demat and pis accounts to non resident indian (Nri). Most nri's maintain 3 to 4 accounts for which they pay fee or transaction charges or maintain minimum balance. The bank provides online internet banking. Internet banking is part of service, necessary for operation. But the icici bank clients can not accomplish transactions without debit card, a card which is used for buying or making third party payments. Nri do not need debit card, as they do not live or do not make purchases but they still have to buy one card for each account to operate internet banking. Each simple net banking operation i. E transferring funds, requesting remittance, even change of address requires client to fill debit card number and bank makes sale of card and annual fee is charged. This does not happen in any international bank as internet banking is inbuilt for operation of the account for which a condition like buying debit card can not be forced. Icici bank is exploiting its clients on the name of internet security which is otherwise well protected by a password and otp.
I raised this issue with bank executives - no one is interested to resolve this. Therefore i request your office ti intervene and prevent from this illegal sale and action of the bank.

Dear sir / madam,
I am writing this to you for a consideration in waiving or reducing the charges made on my icici credit card [protected] account, valid till 06/20, for always being late in paying the installment for the credit card. Now i want clear account dues on my card becausei am in critical condition (By health) so i want clear the my accounts dues but please waive of all my charges like high interest charges, late payment fee sur-chrages, igst chrarges

I have never before delayed the payments, as you can check, and have been an upright account holder at your bank since a very long time. I do respect the legal rights of the bank to charge for a delay in payment but this has been a result of the adverse circumstances i am facing presently. I am currently going through a financial crisis due to illness and medical treatments of my mine. I am leaving for abroad next week, and i am closing all of my accounts, settling all my dues, therefore i need to settle down the credit card total liability too. And i can only do that if you'll waive the specific charges (Igst charges, late payment charges, and high interest charges) that you've put on my bill.

I believe my bank must support me at a difficult time as this and grant a waiver on the charges whichever every month charged from credit card allotted/given to me. This is a onetime request which i believe can be granted to me for the benefactor role i play as an account holder to this bank.

I shall be ever grateful if i get an affirmative response for the waiving of charges on my credit card account.
Yours girish chand gupta
Credit card number : [protected]

Thanking you. Your early attention will be appreciated.

Rs 413 has been deducted as ecsrtnchg charges. Kindly let me know what this deduction is for? This is not authorized by me. Kindly look into the matter. Also, as per the site this is maintenance charges, let me know what maintenance charges and why wasn't this said before. No approval was taken for deduction. This is highly unprofessional. Let me know the refund procedure.

I received sms from icici bank that rs-1399/- deducted from my debit card to one assist plan on 03/11/2018. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 03/11/2018
Hdfc credit card no. Xx4191

I was charged for rupes of 29.50 two times on 1 oct 2018 saying pos decline charges. There was an issue with the pos machine and the transaction got declined was it my fault that i have been charged for it. The representative says it is got deducted according to rbi guidelines i don't think rbi has issued any such guidelines. This is pure cheating done by icici bank.

I bought two icici "money multiplier bond-0898-mmb - three" in 1998. It's redemption date is[protected] given on certificate now what is status and i want to know the present value of these. As i heard that these are redeemed so please up date
Bond details:

Name of the bondholder : sandeep vij, sarita vij
No. Of bonds : 15
Bondholder no. 4266-429
Distinctive no. :[protected]
Certificate no : 8510

My address for communication is as follows:
Sandeep vij
E 98 greater kailash 1
New delhi 110048
[protected]
Mr. [protected]@gmail.com

I have purchased saravana stores in chrompet branch.

Amount 813 is debited (2 times because of transaction failed as informed by saravana stores)

I informed all detials shown in saravana stores, he confirmed we are not concert about this. So kindly contact bank.

I have already forward to you

Contact to saravana stores and solve the issues immediately. I dont want to any excuse from your side.

Merchant also doesnt care about my problem

This is the way to respons bank as well as merchant (Worst service of all)

Date of contact 28.10.2018

Person name : benjamin

Mobile number : [protected]

My contact no [protected].

Icici bank i called no of times so far ididnt get any response from him (Call or email)

I have recently relocated to sydney. My registered mobile number is the indian number which i dont have access to and when i add the payee, i get the otp on the indian number which is temporarily suspended. I need to add the payee urgently. Please help me with the alternate to get the otp. Customer care is just not able to provide relevant support.

Actually i have made a recharge from myjio app to my jio number but transaction got failed and amount is deducted from my account. I complained about that to [protected]@billdesk.com and they called me at night and taken another 1047 rupees from my account still the money is not refunded. He said that total money will be refunded along with 1047+399 but nothing happened. What should i do now

I have made a wrong imps through paytm to icici bank account.
I have transfer in[protected] instead of[protected].
Paytm bank transaction id is[protected] and paytm wallet transaction id is [protected] and transaction is made on 26/08/2018.

I have many time visited icici bank nanpura branch for my this complain but they did not response me.
And also not have solution for wrong imps.

Kindly give me proper solution for my complain.
Correct account no is[protected]
Wrong account no is[protected]
Vinod nayka
[protected]
[protected]

Hello sir,
In the month of september 2018 i got a message from icici bank that a fraud transaction has been done against my icici coral credit card at haldwani nainital (At the time of transaction i was in delhi at my residence and the card was with me at that time). I lodged a complaint against this at the west patel nagar police station on the same date. I also got the complaint registered with icici bank and after that i sent an email to the icici bank with all the scanned documents asked by them. The documents were:-1) police complaint copy 2) consumer dispute form 3) my id proof 4) scanned copy of my credit card.
I was given a 22 days time by the icici bank. During that time i called them numerous times and the reply i got was that investigation is in process. After 22 days i was told that the complaint is being closed as i have not submitted the documents. I have a proof of the emails which i sent them. I have registered this complaint with the police station two times. Please help me in this regard. I tried using rbi banking ombudsman complaint site numerous times but it is not opening. Please help me in this regard.

Yesterday amount has been debited from my account that time i was on call with someone said they are calling from sbi reward points branch. They kept talking to me by the time i received a notification where i have been debited an amount from my account. I’m so fed up i don’t know what to do. I went to near by branch and filed a complaint. One lady staff said they will check and respond. Kindly help me on this i’m so worried may be it can be my fault but i din share any details with any one but how come this has happened

I have been receiving messages on my phone that i have been issued credit card which i've not applied. Now another message that same be delivered today itself. I don't know who is doing this fraud and who will receive n use this card. Stop consignment and don't activate. Icici bank will be solely responsible for any loss to me due to this.

This is first msg

Dear customer, we are unable to approve your credit card application [protected]. Please re-apply after 6 months from the date of your current application.

Second message

Congratulations! Welcome to icici bank credit cards. Your application has been approved and your new card will be delivered in 7 working days.

Third message

Dear customer, you will receive your new icici bank credit card
Xx100x shortly. On receipt of card, you may change the pin at icici bank atm, imobile, net banking or phone banking. The pin for the card is xxxx. Never share it with anyone. For security reasons, please note your pin & delete this message.

Cancel this plan 1899/- one assist plan
Why did you debit 1, 899 rs money without asking me? What the hell is this and you people don't have any rule or sense for deducting money from account without any information like hackers and apart from this icici is a name of brand for trust but if... Etc... And let me know where is the trust on icici... Finally i do not want to take a plan anymore so requesting you people please refund my money back to my account immediately.

Amount of 550.67 has been deducted from my account. With entry of "dmc/inxxxxxxxxxxx dp chgs till sep-18". I tried to contact customer care of icici bank and they told me to contact demat account customer care. I tried but not able to connect. I was told that it's a free account and i haven't used demat account even for once. Also, i haven't received any update regarding deduction.

I want a proper explanation for this.

Hi,
I am having icici account and dmat account from past 7years.
My account number is[protected],
Yesterday night rs. 241 debited from account.
When i contacted to customer care they simply said that is dmat account charges.
Without giving any information to customer, how bank will debit the amounts from customer's bank.

This is one type of cheating icici is doing.

Suresh

I'm complaining about smab charges...

I have account in icici bank since 2 years. Last months my account balance charge rs. 600 + 54+54 gst name as smab charges. Please resolve this and refund other wise this account is worthless. I will close my account in icici bank. This is my number [protected], my account number[protected], my email id is [protected]@gmail.com

I just noticed our money getting looted in the name of posdec and sms charges in my wife's account. I felt very disappointed and frustrated. Being a customer for many icici products like bank accounts, insurance, etc all my high regards for this institution was demolished, after all an financial institution what can do more to customer other than making money by all possible means. While we expect india to go digital, bank encourages to use debit card, how can some one to be expected to have balance always in mind. We are pulling this society from using the technology, at least digital payments. Icici time to review penalty system. My current thought in mind, i should move my account to different institution.

You treat every possible member equally. Most family has only one earning member and how they manage their family need is not even considered. I have my money in your account until i use it. If card displays the balance and if one can know the balance before they swipe, how come some one fool themselves by swiping the card with insufficient balance. Please think.

23/01/2018 - surcharges - rs. 11.80
19/02/2018 - posdec charges - rs. 59
29/04/2018 - atmdec charges - rs.29.50
01/05/2018 - posdec changes - rs.29.50
01/05/2018 - posdec changes - rs.29.50
28/05/2018 - sms charges - rs.17.70
12/08/2018 - posdec charges - rs 29.50
20/09/2018 - sms charges - rs.17.70
27/10/2018 - posdec charges - rs 29.50

I believe this will be heard.

Hi Sir/Madam
My Card No XXXX 3002 ( New Card No 2009) Rs4308 due on 03Aug 2018 but actually paid Rs 4310 on 17 Aug 2018 . later No transaction for this card . Now 1250 is showing o/s due 14days delay of Rs 4308 .
I am a regular and valid customer, for the past two years never delay in payment and always i am paying well in advance to due dates

Please reversal all the charges sine i am a regular and valid customer .

Please reversal and confirm immediately .

I credited an amount of *rs.10, 000* to bank of india account holder *twice*. But money did not get credited to that account, but debited from my account.
Instead i got a message *twice* as
Dear customer, imps txn ref[protected] for rs.10, 000 is timed out at beneficiary bank on 01-nov-2018 11:08:55. Txn status will be updated by beneficiary bank in 3 working days.
Dear customer, imps txn ref[protected] for rs.10,...