ICICI Bank Complaints & Reviews

Few days ago, i got shocked by looking into my mail that my credit card info application is approved but i didn't apply any credit card from icici. I got call regrading it then i denied about any application. But just after 2-3 days i got mail that my credit card will be sent in 7 days. I registered complaint on mail but they replied my query will be addressed in 2 days but after 2 days, instead of stopping credit card, they sent me message that shipment is dispatched. No one looking into complaint. If credit card will be sent to any unauthorised person on old address, it can be misused. Icici is big fraud bank. No one look into complaint. (Screenshots attached). Customer care executive told it will affect my cibil score if i cancel credit card sending.

Few days ago, i got shocked by looking into my mail that my credit card info application is approved but i didn't apply any credit card from icici. I got call regrading it then i denied about any application. But just after 2-3 days i got mail that my credit card will be sent in 7 days. I registered complaint on mail but they replied my query will be addressed in 2 days but after 2 days, instead of stopping credit card, they sent me message that shipment is dispatched. No one looking into complaint. If credit card will be sent to any unauthorised person on old address, it can be misused. Icici is big fraud bank. No one look into complaint. (Screenshots attached)

Hi,

I'm having the icici account for almost 4 years without any issues other than this (One assist) wallet assist plan which got subscribed to my credit card with out my knowledge and i got few mails regarding this which i had mentioned below,
1. We wish to inform you that the e-mail statement for your icici bank credit card account xxxx6007 has been sent to your registered e-mail id on september 26, 2018.

Total amount due is inr 3269.52, minimum amount due is inr 170.00 and the due date is october 14, 2018.

2. We have received payment of rs. 170 on your icici bank credit card no 0000 xxxx xxxx 6826 by auto debit to your bank account xx8302 on 15-oct-18.

So as per above mail statements, two year charges were on due, since i didn't subscribed or used your so called privilege service (One-assist) till now. But bank was debiting the minimal amount (As per point 2) rs.170 monthly from my account which was totally unfair.

So kindly deactivate this one - assist service and refund my total amount
(Rs.170*12*4)=8160 which was almost three times the total due rs.3269, and cancel my total due, which is totally unfair as with out my knowledge you had subscribed to this plan.

So if the above mentioned request is not considered, finally i was pushed to the position, were to close this account and open the account in some other bank, still i'm good to continue to have account with icici, if the total amount is refund to my account asap.

For further contact reach my number or drop a mail

Thanks,
Gokul

Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no.[[protected]] mistakenly transferd into hdfc a/c. No.[[protected]].

Request you to please revers the transaction to my icici savings a/c no.[[protected]].

Transaction id: mmt/imps/[protected]
Dated: 11/02/2009

Name: sumit kumar
Savings a/c no.:[[protected]]
Branch: h 1/34, noida sector 63, 201301
Contact: [[protected]]

Ear sir / madam,

This is in regards to online fund transfer from my savings a/c no.[protected] mistakenly transferd into icici a/c. No.[protected].

Request you to please revers the transaction to my icici savings a/c no.[protected][protected].

Transaction id: id[protected]dated: 08/11/2018

Name: manoharan. G
Savings a/c no.:[protected]
Branch: pricol branch
Contact: [protected]

Sir my loan 5094 deduct my account but no update my loan app sir i upset per day planty charge kreditbee pls sir help my number [protected] 6 nov pay my loan by [protected]@icici
Email id is [protected]@gmail.com
Trasaction id : ICI4ac763389e03489281e[protected]e54
Bank refer no :[protected]
Txn id :
P1811061926559858915006
Amount :5094
Per day penalty 100 rupees

I am nayan choudhury. 728.90 rupees has been deducted from my account as ([protected] dp chgs till sep-18) dp charges on 07/11/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I want justice and my money back immediately. My account number is[protected].

I am an account holder of icici bank for about 8 months only. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw a charge of 500 rupees in the name of smab chgs +stax 55.00 every month. My account no[protected] is contact no - [protected] email id - modi. [protected]@gmail.com

Hi, i'm holding an icici savings a/c sg road, ahmadabad branch. Icici bank has deducted smab charges without notifying the policy changes. I get other promotional emails, but i have never got any information about the policy changes. Icici bank is strictly not following the guidelines mentioned by rbi. Rbi stated that banks will have to notify consumers clearly through sms, email or letter about the fall in smab.

Sir
Iam Remeshkumar, iam a customer of ICICI bank last 10 years till now iam using all transaction through your bank yesterday morning 11 am My debit card was blocked so I call to call Centre it is busy so many time I visite to your Nedumangadu - 695541 Branch, There are some executive iam inform to my card blocked Problem, she is unable to track the details and he say contact call Centre after I met your Nedumangadu branch Manager and I asking why My card is blocked. he says your account is not in my branch so you contact customer care. I says it's not proper answer, you did not resolve the issue I have two account I will close the account, Suddenly he say no issue pls give the letter to Nearest Branch.
I don't know This is the Manners of branch manager. I am Not see this type of responsible Manager (Its A Malayalam word KUDHARA) Iam also Not Interested to My Two account and I have 40 to 50 account in my family member, 120 to 150 in my friends, 200 to 250 account in my company, I have informed My experience to all. My family Members 50 Account will close this week balance all account also will close this month, I Have Share the Experience to Social Media

Remesh Kumar. P
[protected]
Account No[protected]

Respected sir,
I possess a icici only vimal vaatsalya bond with the face value rs.1000. Bond issue date is 01.07.1999 and redemption date is 01.01.2018. I want redemption of the same, please guide me with the further procedure to follow. I have attached a copy of the bond with this mail please find the same, and respond me as soon as possible.

Thanks.

I had deposited 6000 in my savings account on 5/11/18 at 13:23
But after cash deposit machine went into error..
Bank manager mr chintan told me next day u will get the credit and the same day evening u will get a call from branch..
Neither of the things happened...
I was asking the contact details and stamp on the error sheet but manager refused to give.. Screenshot is attached.
Please check and resolve.

I have booked ticket on redbus from nellore to hyderabad on 29thoctober to travel on that night.. But i cancelled the ticket on that day only. When i contacted redbus they sair that they initiated refund amount from their end but i didn't get till now.. Can u check it once. I thought it might took 4 to 5 working days.. But it already passed so many days but i didnot get refunded...

From last one month every week 160 rs are being detected from my account. Recently just before 2 hrs also money got detected, of transaction id (Vin/google*mas/[protected]/0). Please check in out and refund the money as soon as possible.
This is happening once in every week. Where i was unable to find the reason for money deduction from the account.
Contact number : [protected]. Email id : [protected]@gmail.com.

I have a saving account with icici bank. The bank automatically made deductions of inr 3000 as posdec charges amounting to a complete loss of inr 3000 from my account. The bank executives were of no help and didn't even shared the full transaction details of declined charges with pos/merchant details. I didn't receive any sms or email of such failed transactions. I had transferred rs. 5000 on 5th november 2018 and then had transferred rs. 2000 from icici to sharekhan. The remaining rs. 3000 was deducted by the bank automatically and no alert was given for the same.
I received no intimation of these declined charges through any communication mode. Furthermore, when i credit my account with rs. 5000, i had received notification on my mobile which suggests notification was active and enabled.

This clearly shows gross negligence and an unethical practice by icici.

I want all the deductions made as posdec charges to be refunded and also want the bank to alert me of failed transactions due to insufficient funds as i can avoid these annoying deductions.

Non redemption of bonds
Sub: non payment of icici tax saving bond-022002-tsb - two
Sir,
With due regards it is submitted that my father has purchased icici tax saving bonds having following particulars:

Name of bond holder : r shailesh
The other details of the bonds are:
Option ii
Face value/bond rs 6660
Issue price/bond rs 5000
Deemed date of allotment 19/02/2002
Redemption date 19/06/2005
Interest rate na
Tax benefit u/s sec 88

Details of bondholder & bonds are:

Bondholder name : r shailesh
Bondholder no. :[[protected]]
Certificate no : 115202 no. Of bonds :four
Distinctive no (S[protected]

Scrip code bse: 960742nse: icici 0202 n2

It is further stated that my father could not receive any redemption of these bonds, which can be check from records. Meanwhile, my father has been expired on 05/01/2005. So it is requested to kindly send me procedure to get redemption of these bonds.
My address:

Badal singh thakur
Flat-308, block-iii, niwas enclave,
Saradaballi
Berhampur, odisha
Pin-760010
Mobile-

On 06/11/2018 i tried withdrawing 10000 rupees from icici atm located in mahavir enclave, New Delhi with my vijaya bank atm card. The atm gave 8500 rupees and deducted 10000 from my account.

Date of txn: 06/11/2018
atm id : s1cnp099
txn no. 6348

kindly refund the 1500 rupees to my A/C at the earliest.
My complaint was not registered on customer care number.

Dear sir,

I am a registered customer with icici bank vide account no.[protected]. My registered email id - [protected]@gmail.com.
This is to bring to your kind attention pls, today evening approx 5:44 pm, i am trying to withdrawal cash using axis bank atm machine atm id - terminal id is - dpcn291302, classification as metro.in village sarhaul gurgaon pin 122001. I am doing transaction and try to get my money from atm machine. It shows an error as error "server fuilure" and at the same time amount of rs. 6000/- has deducted from my account through the sms but has not received the amount from atm machine in hard form.
Request you to kindly check and revert my money in my account as same has not received from the atm machine at the same time due to server down problem. Why all the time we customer has to face such type of problems.

Hello,

I am nazim khan using icici bank credit card its not even a year and i have paid 21000 and they said it was a just emi which is covered, primary amount remains as it is.
I am frustrated by threat of i am getting from recovery cell of icici also they are disturb me and my paralyzed mom every single day and also i am not understanding the calculations of their charges i feel like that want me to just pay for whole life for 35000 credit card.
Icici bank not share the necessary information with me and they make me defaulter and late payment maker
For which they charging me they did not even share the receipt for receipt they just send me a text.

Please help i don't want to get affected my cibil score for their bluff.

Hi, Its been long since I am facing this issue. Unfortunately I lost my register indian mobile number and my debit cared last year. Two months back I locked my account due to incorrect password. I talked with customer care executives to check any way forward, they assist me to send a form to update the overseas number in account in order to get the password from online portal.

Although it was a physical mail that was required to update number. I send the required form to ICICI bank mumbai head office. in 7-8 day I received message stating that your number is updated.

When I tried to regenerate password, after entering USER ID, it asks for registered number but it starts with 91(indian country code).

I have updated Swedish contact number but It wont take as I can not change the country code in the field, so i am not able to unlock the account number.

I tried to contact the customer care so many times but no one could help me in this case.
please help

Hello. I was having account in icici bank agra sikindra 6/9. Ashore at he time vodka. Ifsc code icic0001568. Today i have close my account coz of bad behaviour and service of mrs. Seema it was the same hapn befr also.. But this time i colse my accnt[protected]. I think she was in hurry to close my account. Damn she have so much attitute. Okz make her learn how to talk to costumer
Thanks and regards afroz.