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ICICI Bank Complaints & Reviews

3.3
Last updated Jun 4, 2024
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ICICI Bank reviews & complaints page 524

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V
from Satrikh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card payment settlement

Address:Lucknow, Uttar Pradesh, 226021

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 1.43 làc.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt....
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balasaheb Dayalkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vsi*amazon prime debit

Address:Pune, Maharashtra, 411028

Today on 28/09/2018 3:40pm i got mail and sms from icici bank that 'a purchase of inr 993.79 has been made using your debit card linked to icici bank account xx1575 on 29-oct-18. Info: vsi*amazon prim.' and the fact is online transaction on my debit card is blocked then how did it happen i didn't give my debit card number on amazon i didn't even have done any transaction online since last year then how it happened now i want my refund of...
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C
Cb09
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dormant nri account - balances threatened to be transferred to deaf

I have received an "email notice" from the bank that my balances of nri account with them will be transferred to deaf due to non operation. When i am trying to access my account online, i get the message that my phone no. Is not registered with the account, so i can not generate new password. The phone no. Is clearly mentioned by the bank itself on the welcome kit issued!! The debit card ever issued by the bank has expired since 2016 and...
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@ashish@
from Hassan, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demat account opened without informing customer (me).

Address:Bangalore, Karnataka

Hi,
The icici bank people opened my demat account without taking my consent, and they have charged me in the name of demat account fee (700). I contacted their customer care and now they are telling that i have to go to a icici demat branch to close the demat account, i haven't went to any icici demat branch to open that demat account, so how come they have opened my demat account. They are doing fraud and charging customers illegally....
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Sandip Pathare
from Vada, Maharashtra
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my tata sky recharge was not done please refund my money

Address:Aurangabad, Maharashtra, 431001
Website:Indiaideas@icici

India [protected]@icici — india [protected]@icici rs 100 is debited for incomplete recharge of my tata sky, so requesting for refund
Sandip pathare on oct 27/10/2018,
I tried to recharge my tata sky through upi, rs 100 has been debited from account, morever recharge has not also been done for my tata sky.
So kindly refund my money as soon as possible my transaction details are mentioned below
Sandip pathare
Bank...
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T
Trivikram Sarath
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs bounce charges

Dear sir,
I have got the personal loan indusind bank. I am paying the loan due on 5th of every month. My ecs usually debits on 5th of every month post 12pm. But on 5th sept 2018, at 9 am i have sufficient balance for ecs. But 413/- were deducted against bounce charges (Ecsrtnchgs040918_sr[protected]. When i contacted customer care, they confirmed that the ecs was raised at 4 am. Is this possible? Can u please clarify this. If you have...
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V
vikaskushwah89
from Chennai, Tamil Nadu
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amount deducted but police did not renew

I was renewing my policy through adityabirlainsurancebrokers using upi. The amount got deducted, phone pe shows transaction successful but money never reached aditya birla insurance brokers. Policy didn’t renew. I called insurance company and they said that they didn’t receive the amount. Please find the attached screen shot from phone pe and refund the amount....
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M
Mittur Reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm card chip upgradation

Address:Hyderabad, Telangana

I got a message from ad-icicb
Dispatched: dear customer, card - atm/debit card chip upgradation for your account xxxxx has been sent by icl express, awp 7097001 on 26-oct-18. Track status at bit. Ly/2prkkli.
I want to know why it is?
Is it necessary?
Actually i changed home, if any courier is coming the address is not same. So i want to know about this and please say how to change the address....
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C
Cyril V
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icicicare=018-648-112 car loan

Address:Pathanamthitta, Kerala, 689549

I took a car loan from icici from a dsa who promised no foreclosure or preclosure fees after 18 months.Now due to kerala floods when my car loan is being closed a huge amount of rs 38000 is being asked. Please note there was offer even while i took loan for no preclosure and no foreclosure charges by icici the dsa cheated me and logged my loan in normal format without offer. I wrote to senior management desk a mad lady called kajal took over...
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R
Rajshenoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fd account

Address:Mumbai City, Maharashtra
Website:www.icicibank.com

WORST CUSTOMER SERVICE! STAY AWAY AND DON'T OPEN FD with ICICI here is my experience. I opened few FD online it was quick and easy but the real harassment started when you try to close your FD prematurely (earlier than time frame) they will ask you form to be filled signed and uploaded and yes they now need your passport details to be uploaded and again that needs to be attested even though the passport has a signature they still want you...
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M
Mukesh1987
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici credit card not received yet

Address:Jaipur, Rajasthan, 302033

I am mukesh bansal from jaipur. My credit card not received till and payment bill has been sent to my mail id. I called many times to customer care number and finally he replied me to solve the problem. But problem has not been solved. I need home loan from one bank and bank emplyee saying that your credit card dpd is due by 74 days that why your home loan will not be cleared.
Please tell me how can i pay.
So please solve this...
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V
vikrammod123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money does not reflect in beneficiary account

Address:Ahmedabad, Gujarat
Website:www.icicibank.com

I transferred rs 20000 through imps on 25th october 2018 at 9.34 pm from icici a/c to boi bank a/c.

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref 8298*69 for rs.20, 000.00 is timed out at beneficiary bank on 25-oct-2018 21:34:08. Txn status will be updated by bene bank in 3 working days."...
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P
Prahara Athikari
from Baramati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheques book order failed

I have ordered for new cheque book in nearby icici bank branch (Pune) but i was informed within a week i would receive the same to the branch as i did not want it to my permanent address as i work in pune but i received the message that request is failed i called customer care they suggested like we are not able to resolve even after typing sr number... What service are u providing every time coming to bank is not good option for customer......
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A
anurag7096
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demat account charges - without consent

Address:380015
Website:icicibank.com

How can icici charge dmat account charges when i do not have one. I have never asked a dmat account to be opened. Why would icici bank automatically charge its customers without consent?

This has happened with many of icici customers.

Dmc/in[protected] dp chgs till a ug-18
Date of transaction: 26/09/2018
Amount: inr 826

I am reachable via mobile +[protected]...
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O
Occassions Services
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bank charges- new earnings secret- cheque dishonour

Address:Mumbai City, Maharashtra, 400053

ONE SECRET WAY ADOPTED BY ICICI BANK TO MAKE MONEY FROM ITS LOYAL CUSTOMERS - EXCELLENT COMMERCIAL BANK. DESERVING A AWARD FROM BANKERS ASSOCIATION & RESPECTIVE AUTHORITIES. The bank has found a new way of making money from its customers by not informing its customers about the cheque presented to the bank for clearing and giving them some time to deposit the shortfall amount in the bank account thereby making a killing by earning a cheque...
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Technical Kaushik
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back (incident:in1810201419236423316) amount -1500 rs not received from flip cart

Address:Churu, Rajasthan, 331403

Dear sir i am sant kumar My credit card no[protected].I bought Mobile Samsung -6 galaxe online by flip cart company . cash back offer is avalable at this samsung phone but cash back 1500 rs not received till now. Flip cart person says that cashback already send their account but i have not received. so sir kindly deposit my cash back in my account.
Thanks
Sant kumar...
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Nagarjuna Dharla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

neft return

Address:515521
Website:[email protected]

I am nagarjuna i sent the neft transaction at the date[protected] the benficiary name is dmapscscltd anantapur and benficiary a/c number is dmatpr1243011 transaction id is [protected] and from andhra pragathi grameena bank gandlapenta a/c number is[protected] actually require ammount is 6500 but i mistake the ammount is i entered the ammount is 65000 so please cancell the transaction and return the money to my account im also complaint in...
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Sravanthi Charles
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici credit card interest charged without no pending dues or outstanding

Address:Chennai, Tamil Nadu, 600040
Website:www.icicibank.com

Dear sir/mam,

Is there any systematic/practical logic to raise interests for no pending dues/balance in my credit card of rs.959.54 inr? This is so cheating!

Based on your communication over the phone by your customer care representative's and others from icici local banker's team, i have paid total outstanding amount of rs 13, 593.00 inr on 22.10.2018 itself and its been credited to my credit card account...
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N
n.Sri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rs. 1 lakh made against policy 21234589

Address:400706

I was given to understand that the policy was only a 1 time payment when i stared it in 2017. Now i have retired and am need of funds to carry out my monthly expenses and found to my dissatisfaction that an amount of 1 lac would be deducted from my account every year for the next 5 years. This is far beyond my capacity as a senior citizen (A retired teacher). And unfortunately this amount was deducted from my account on a auto debit system...
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M
MANIK KHAMRI
from Barddhaman, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

"payment not received"

Address:721506

Sir, i make a payment to nios through icici payment gateway rs. 1000 on 15.10.2018 and. But the transaction was successful. One times amount deducted from my account but the the amount was not credited on nios.

On last date i successfully make this payments again to confirm admission. Till bow i did not get the refund of my previous transactions.

I made this payments through debit card (Allahabad bank) and i...
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