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ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 531

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M
Mukesh1987
from Jaipur, Rajasthan
Oct 26, 2018
Resolved
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Address: Jaipur, Rajasthan, 302033

I am mukesh bansal from jaipur. My credit card not received till and payment bill has been sent to my mail id. I called many times to customer care number and finally he replied me to solve the problem. But problem has not been solved. I need home loan from one bank and bank emplyee saying that your credit card dpd is due by 74 days that why your home loan will not be cleared.
Please tell me how can i pay.
So please solve this problem on my mob no [protected], [protected]
Nov 26, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2018
ICICI Bank Customer Care's response
Dear Mukesh Bansal,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    vikrammod123
    from Mumbai, Maharashtra
    Oct 26, 2018
    Resolved
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    Resolved

    Address: Ahmedabad, Gujarat
    Website: www.icicibank.com

    I transferred rs 20000 through imps on 25th october 2018 at 9.34 pm from icici a/c to boi bank a/c.

    The amount did not get credited to the beneficiary account neither was refunded back to my account.

    But i got a message that said

    "dear customer, imps txn ref 8298*69 for rs.20, 000.00 is timed out at beneficiary bank on 25-oct-2018 21:34:08. Txn status will be updated by bene bank in 3 working days."
    Nov 26, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 26, 2018
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5fcsd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Prahara Athikari
      from Baramati, Maharashtra
      Oct 26, 2018
      Resolved
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      Resolved

      I have ordered for new cheque book in nearby icici bank branch (Pune) but i was informed within a week i would receive the same to the branch as i did not want it to my permanent address as i work in pune but i received the message that request is failed i called customer care they suggested like we are not able to resolve even after typing sr number... What service are u providing every time coming to bank is not good option for customer...
      Dec 9, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 26, 2018
      ICICI Bank Customer Care's response
      Dear Prahara Athikari,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5fcsc) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        anurag7096
        Oct 26, 2018
        Resolved
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        Address: 380015
        Website: icicibank.com

        How can icici charge dmat account charges when i do not have one. I have never asked a dmat account to be opened. Why would icici bank automatically charge its customers without consent?

        This has happened with many of icici customers.

        Dmc/in[protected] dp chgs till a ug-18
        Date of transaction: 26/09/2018
        Amount: inr 826

        I am reachable via mobile +[protected]
        Nov 26, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 26, 2018
        ICICI Bank Customer Care's response
        Dear Anurag Dhamodaran,

        We regret the inconvenience caused. Our official will get in touch with you.

        Regards,
        ICICI Bank Customer Service Team
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          O
          Occassions Services
          from Mumbai, Maharashtra
          Oct 25, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400053

          ONE SECRET WAY ADOPTED BY ICICI BANK TO MAKE MONEY FROM ITS LOYAL CUSTOMERS - EXCELLENT COMMERCIAL BANK. DESERVING A AWARD FROM BANKERS ASSOCIATION & RESPECTIVE AUTHORITIES. The bank has found a new way of making money from its customers by not informing its customers about the cheque presented to the bank for clearing and giving them some time to deposit the shortfall amount in the bank account thereby making a killing by earning a cheque dishonour charges from its loyal customers. Resultant a bad reputation to the customer though he could have / was able to avoid such instance, resulting a bad credit rating to the customer and thus making it difficult for the customer for future banking support. GREAT JOB BEING DONE BY ICICI BANK-KUDOS I THINK ALL BANKS SHOULD ADOPT THESE WAYS FOR EARNING EXTRA INCOME instead of providing service to its customers. However if you are High Net worth Individual / Corporate / Privilege Account holder all such services taken care and timely informed to such customers. A good DEMARCATION OF BEING INDIAN CITIZENS - The bank decides whom to give service, whom not to give service etc etc - INDIAN GOVERNMENT/ Countries WORLDWIDE are trying to reduce the gap between the rich and poor. Institutions like ICICI Bank are helping to widen this Gap by favoring the rich, and by going against the GOVERNMENT Objectives. Shall keep you updated with more such services provided by ICICI Bank.👏👏👏👏👏😀
          Dec 11, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 26, 2018
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5fcse) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            T
            Technical Kaushik
            from Udaipur, Rajasthan
            Oct 25, 2018
            Resolved
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            Resolved

            Address: Churu, Rajasthan, 331403

            Dear sir i am sant kumar My credit card no[protected].I bought Mobile Samsung -6 galaxe online by flip cart company . cash back offer is avalable at this samsung phone but cash back 1500 rs not received till now. Flip cart person says that cashback already send their account but i have not received. so sir kindly deposit my cash back in my account.
            Thanks
            Sant kumar
            +1 photos
            Nov 26, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Oct 25, 2018
            Updated by Technical Kaushik
            Dear sir i am sant kumar My credit card no[protected].I bought Mobile Samsung -6 galaxe online by flip cart company . cash back offer is avalable at this samsung phone but cash back 1500 rs not received till now. Flip cart person says that cashback already send their account but i have not received. so sir kindly deposit my cash back in my account.

            Verified Support
            Oct 26, 2018
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5fcsb) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              Nagarjuna Dharla
              from Delhi, Delhi
              Oct 25, 2018
              Resolved
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              Resolved

              Address: 515521
              Website: [email protected]

              I am nagarjuna i sent the neft transaction at the date[protected] the benficiary name is dmapscscltd anantapur and benficiary a/c number is dmatpr1243011 transaction id is [protected] and from andhra pragathi grameena bank gandlapenta a/c number is[protected] actually require ammount is 6500 but i mistake the ammount is i entered the ammount is 65000 so please cancell the transaction and return the money to my account im also complaint in our branch gandlapenta there is no response and i also enquiry in icici bank ananatapur they said to send mail neft. [protected]@icicibank.com so please rectify the my problem please return to my acccount my mail id [protected]@gmail.com
              +1 photos
              Nov 25, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 25, 2018
              ICICI Bank Customer Care's response
              Dear Nagarjuna Dharla,

              We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Hello
              Today im Recharge 498 jio number my payment was deduct but jio Recharge not done please check this issue and refund my balance
              A/c no.[protected]

              Recharge no. [protected]

              Thanks
              Manojkumar

              neft return - Comment #3252044 - Image #0
              ICICI Bank Customer Care's response, Oct 25, 2018
              Verified Support
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sravanthi Charles
                from Chennai, Tamil Nadu
                Oct 25, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600040
                Website: www.icicibank.com

                Dear sir/mam,

                Is there any systematic/practical logic to raise interests for no pending dues/balance in my credit card of rs.959.54 inr? This is so cheating!

                Based on your communication over the phone by your customer care representative's and others from icici local banker's team, i have paid total outstanding amount of rs 13, 593.00 inr on 22.10.2018 itself and its been credited to my credit card account on the same day at 7.03 pm. So, there is no amount to be paid as per the records as on 22.10.2018.

                I also, received confirmation through this same on icici toll free ivr's and its been interacted and said as 0.00 inr on 22.10.2018 date itself.
                The statement generated date was on 23.10.2018 as per the billing cycle.

                Before the billing cycle date, i have made a total outstanding amount as on dated 22.10.2018. So, there should not be any interests or gst to be charged while no pending dues in my credit card account.

                Kindly make a correction as on 22.10.2018 and generate the proper statement as per the payments made without any interests and gst and forward me the noc without any further issues.

                Please don't give any other false reasons to charge more money from the public since we have already suffered a lot by using this credit card services and without purchasing, i have made lot of payments for many months and still we are been targeted as a free fund raisers to the wealthy banks.


                Thanks & regards,
                Charles
                [protected]
                +2 photos
                Dec 4, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 25, 2018
                ICICI Bank Customer Care's response
                Dear Sravanthi Charles,

                We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Oct 29, 2018
                Updated by Sravanthi Charles
                Nobody calls me. However, I have paid the Excessive Interests on the same day because you have been always doing a Systematic Thefts if we puclic's took Loans or Credit Cards.
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                  N
                  n.Sri
                  from Mumbai, Maharashtra
                  Oct 24, 2018
                  Resolved
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                  Resolved

                  Address: 400706

                  I was given to understand that the policy was only a 1 time payment when i stared it in 2017. Now i have retired and am need of funds to carry out my monthly expenses and found to my dissatisfaction that an amount of 1 lac would be deducted from my account every year for the next 5 years. This is far beyond my capacity as a senior citizen (A retired teacher). And unfortunately this amount was deducted from my account on a auto debit system in the month of july 2018.
                  So, i approached the bank manager mr. Amit saha to help me reclaim the amount which i would need for my expenses. He did comply to write a complain and said that the letter would be forwarded to the concerned authorities who would then respond. I have been waiting for three months for their reply and the bank here in seawoods gives me a vague reply saying it will take its own time. I have had to borrow funds from my relatives which is getting too embarrassing for me.
                  So i request you to kindly cancel all my policies with icici bank and refund all my money with interest at the earliest. Awaiting your reply.
                  Attached is a photo of the letter forwarded by mr amit saha.
                  Nov 28, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 25, 2018
                  ICICI Bank Customer Care's response
                  Dear Sridevi Nair,

                  We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Nov 02, 2018
                  Updated by n.Sri
                  SOMEBODY HAS USED THE LETTER FROM THIS FORUM AND CALLED MY MOTHER AND HAS WITHDRAWN FUNDS FROM HER ACCOUNT. EACH YEAR ICICI BANK GIVES ME NOTHING BUT GRIEF. IT WILL BE NO SURPRISE TO ME, IN SPITE OF THIS YOUR CRAPPY SERVICE IS NOT GOING TO CALL TO UNDERSTAND THE ISSUE, RESOLUTION IS AN OUT OF THE WORLD EXPECTATION FROM YOU.
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                    M
                    MANIK KHAMRI
                    from Barddhaman, West Bengal
                    Oct 24, 2018
                    Resolved
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                    Resolved

                    Address: 721506

                    Sir, i make a payment to nios through icici payment gateway rs. 1000 on 15.10.2018 and. But the transaction was successful. One times amount deducted from my account but the the amount was not credited on nios.

                    On last date i successfully make this payments again to confirm admission. Till bow i did not get the refund of my previous transactions.

                    I made this payments through debit card (Allahabad bank) and i contact to allahabad bank for this issue and they says "as confirmed with merchant, transaction 0000087011148201436900000 has been successful and settled. For more details kindly contact your merchant."

                    My one failed transaction id are:

                    Transaction id 1: [protected]0000087011148201436900000

                    One are failed please look into this matter and give reply as soon as possible.

                    I also attached screenshot of the allahabad bank mini statement date of 15.10.2018.

                    Thank you
                    +1 photos
                    Nov 25, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2018
                    ICICI Bank Customer Care's response
                    Dear Manik Khamri,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f9ge) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    With ref to transaction number[protected] done on 9th october 2018 towards recharge of jio number, amount ₹349 was deducted from account but it is not credited for jio number recharge.
                    ICICI Bank Customer Care's response, Oct 25, 2018
                    Verified Support
                    Dear Ekata Gupta,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5f9ge_aaaa) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      Bhushan Lagare
                      from Mumbai, Maharashtra
                      Oct 24, 2018
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                      Address: Thane, Maharashtra, 421306

                      I tried to recharge my jio number through upi, rs 349 has been debited from account, morever recharge has not also been done for my jio number.
                      So kindly refund my money as soon as possible my transaction details are mentioned below
                      From: bhushan balasaheb lagare ([protected]@oksbi)
                      Issuer bank : state bank of india
                      To : indiaideas ([protected]@icici)
                      Google transaction id : cicagkccu672bg
                      Upi transaction id :[protected]
                      +1 photos
                      This Month Oct on dated 24/010/2018 I made a Mahadiscom Bill transaction through my google pay UPI id for the sum of Rs.3570/-. The amount deducted but the bills electricity for was not confirmed by MSEDCL team. The transaction ID is[protected]. So please refund my Rs 3570/- on Bank Account or Paid Bill to MSEDCL.
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                        M
                        Manojsudhakaran
                        from Bengaluru, Karnataka
                        Oct 24, 2018
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                        Address: 560043
                        Website: www.fastag.org

                        Fast tag idea is good but badly implemented. Fast tag system was bad in most places when i drove from bangalore to kanyakumari via madurai -21 october 2018. The fast tag sensors don't pick up the signals well, there were long q's in most of the toll gates sometimes more than 1 km, toll attendents are ignorant of the rules & understaffed. Nowhere to complain about our in road misery, the fast tag website is badly designed, unable to even make a complaint online in their website www.fastag.org. see for yourself.
                        Dear sir, my fastag[protected], vechile registration no: TN48 AJ2696 has been blocked, black listed. I have balance amount more than Rs500/-. Kindly reactivate my fastag.

                        THIAGARAJAN.P
                        mobile: [protected]
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                          S
                          from Kolkata, West Bengal
                          Oct 23, 2018
                          Resolved
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                          Resolved

                          Address: North 24 Parganas, West Bengal, 743145
                          Website: [email protected]

                          Respected Sir/Ma'am

                          i was working in Icici bamk LTD.at kalyani branch west bengal on may 2007 to march 2008 for of HR Services Team4u rollRequest to you Pls Send the details i want to apply my pf amount by online or physically my a/c no is DL/32000/37971 its still pending my pf amount how can i apply pls help..

                          Regards
                          Indrani Dhar
                          No 1 jader box lane
                          Kanchrapara
                          Pin 743145
                          west bengal
                          24Th pgs north
                          Nov 24, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Oct 23, 2018
                          Updated by Seily [email protected]
                          Pls help.my mobile.no is [protected]/[protected]
                          Verified Support
                          Oct 24, 2018
                          ICICI Bank Customer Care's response
                          Dear Seily,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          INR 1, 399.00 were deducted from my icici credit card XX2006 done by OneAssist on 10-OCT-18. I never authorized the re-subcription. Kindly have my money reverted to my account. Also, kindly make sure that such deductions do not happen in future without my authorization.
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                            M
                            Madhusudhana rao Konduri
                            from Hyderabad, Telangana
                            Oct 23, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Telangana, 500049

                            For the month of month of sep 2018 for my icici credit card dues of (Rs.2771.75) i paid of rs.2000 (Above the minimum amount of due of 200/-) and rs.1000 on 05th october 2018 (Against actual outstanding amount of rs.771.75). I made transactions for an amount of rs.6, 482.50 up to 05th october 2018, so the total outstanding including un billed transactions of rs.6, 482.50 +771.75 = rs.7, 254.25
                            And i made online transaction of rs.79, 999 on 06th october 2018 (After full payment of my sep 2018 bill). On 12th october 2018 i received credit card bill with an amount of interest of rs.955+gst.
                            After so many calls made i received interest calculation sheet on 23rd oct 2018 surprised to see that even after making the payment they charged interest on the amount of rs.79, 999 from 06th oct to 12th oct 2018 (Next bill generated date) and also the calculation sheet is of errors (They manually added some amount to arrive the interest of rs.955 +gst 18%)
                            I had never and ever seen such a worst practices adopted by icici bank
                            They never and ever told such things upfront. Which is ruthless

                            I request to please correct the interest calculation i agree to make interest on the due amount from 01st to oct 2018 and reverse the excess charges
                            My card no.[protected]
                            Nov 23, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 23, 2018
                            ICICI Bank Customer Care's response
                            Dear Madhusudhana,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            I do not have any automatic payment set except for a 100 rs subscription for global peace foundation every month and still got ECS Return cut. Please help with the issue.
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                              R
                              ramsil93
                              from Thiruvananthapuram, Kerala
                              Oct 23, 2018
                              Resolved
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                              Resolved

                              Address: Palakkad, Kerala, 678005
                              Website: NIL

                              Sir

                              This is to inform you it is a diificiult to see on my account here you are debiting for mab in a lot of time

                              The above debiting transaction done with out information and lot of trouble to me

                              Please take this subject seriously and do the needful

                              Account details and satatment attached

                              My account number:[protected]

                              A/c holder name:ramachandran. P
                              Nov 26, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2018
                              ICICI Bank Customer Care's response
                              Dear ramsil,

                              Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                anilancha
                                from Hyderabad, Telangana
                                Oct 23, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana, 500090

                                My name is anil ancha, on 22/05/2018 i paid 44313 amount to the merchant kun hyundai, kondapur, hyderabad for the car service. There is no due from my side. Again on 12/07/2018 same amount 44313 got debited from my account with out my notice. I contacted the merchant they said there is no issue their side. I complained about this to the bank 3 months back. Still there is no response from them. Ikeep on calling them and no response from them.

                                Icici bank shame on you for playing with customers money. Still there is no response from bank people.

                                Ancha. [protected]@gmail.com,
                                Nov 23, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2018
                                ICICI Bank Customer Care's response
                                Dear anilancha,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Oct 24, 2018
                                Updated by anilancha
                                So far i didnt get any call from icici bank team.
                                Impressive
                                Please provide yur service or my accounts i m going to close. I hve my farmers account in your bank. Behaviour of kusum Maheshwari is noot good. She response very poorly. Soon m going to closing my all acounts from yur bank.
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                                  Faiza Roman
                                  from Heggadadevankote, Karnataka
                                  Oct 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560005

                                  Hi team

                                  I Just received a call from ICICI saying that is is for credit card and said that I have been qualified for free lifetime platinum chip credit card. I got the call from [protected]. The executive name is Sachin. He has fixed an appointment on 25th October 2018 for an executive to visit my location for credit card formalities. I want to confirm if this is genuine and can I proceed providing documentation like copy of adhaar card and Pan card. He also said that there are gifts that will be issued to me along with it. Please confirm if the agents were genuine.
                                  Nov 27, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Faiza Roman,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f6r8) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    Krishnan Ganesh Ram
                                    from Kalavai, Tamil Nadu
                                    Oct 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600023

                                    I have mistakenly deposited money in madhavaram branch chennai on 9/4/2018 to other account numbee instead of mine... Next i repprted a complaint in same branch.. But still i didn't get any respond from branch... My wife called today to manager checked about the status, he didn't respond properly, shouted to my wife asking the customer to call back if not walk in to nearest branch... It is almost 13 days happened so far no respond from branch... Manager name kamaraj hesitating to give the nodal email asking to write to customer care... It is really frustrating
                                    Nov 23, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Krishnan,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f4ko) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      madhavkhakhar
                                      from Mumbai, Maharashtra
                                      Oct 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: 400063
                                      Website: www.icicibank.com/Personal-Banking/cards/Consumer-Cards/Debit-Card/debit-card-assist.page

                                      How ironic is a one assist plan to save you from fraud etc, when they themselves are doing the very same thing (Fraud)?

                                      One call, some explanation, me never giving the consent explicitly - all it took to deduct 1899 rs from my account in name of one assist plan.

                                      This is really bad and forms a really bad impression of icici (A bank which i used to respect till now).

                                      Please stop this service or at least start sending an otp or a confirmation email or take some explicit consent before deducting money from a customer's account.
                                      Nov 24, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 24, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Madhav Khakhar,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f6re) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Dear Customer,

                                      Greetings from OneAssist!

                                      Apologies for the inconvenience caused. Request you to share your membership ID and registered mobile number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

                                      Regards,

                                      Devendra,

                                      OneAssist, Social Media Team.
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                                        1
                                        115
                                        from Bengaluru, Karnataka
                                        Oct 23, 2018
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                                        Address: Bangalore, Karnataka

                                        Hi, Sir

                                        Kindly Help Me As I Have Refunded Back Amount To My icici Credit Card From Paytm But In Paytm It Shows Success But Yet I have Not Received My Funds Please Help Me.As I have Contacted To Paytm Customer Care They Have Replied me below message but till know i have not received my funds when iam contacting icici customer care they are refusing and saying they have not received any funds from paytm.kindly find below screen shot of transaction detail

                                        [Hi Aquib, Your bank has confirmed that Paytm has refunded the amount against your order [protected] to your bank/card on[protected] at 18:48:30 . Kindly check your bank passbook or statement to confirm the refund of this amount to your bank account]

                                        Regards
                                        Aquib Khan
                                        +2 photos
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Oct 23, 2018
                                        Updated by 115
                                        i need my refund asap paytm has been succesfully trasacted please note transaction detail
                                        [BANK TXN ID: [protected]

                                        TRANSACTION ID:[protected]

                                        [protected]:48:29]

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