[Resolved]  ICICI Bank — refund not received - amazon

Address:641019

I have purchased laptop for the price of rs 70300 on amazon.in through debit card emi on 31.08.19, and i cancelled the order on amazon they have refund the money to my account[protected] and the transfer reference no was 332720,

I called icici bank customer care, they said there is no refund processed again i called amazon they clearly said said amount was processed on 31.08.19,

Kindly help me to get my amount,
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Oct 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I held a credit card bearing number [protected] with ICICI. I didn't receive any settlement letter and yet it appears as settled in the CIBIL.

I want either the status to be cleared or provide the settlement letter.
ICICI Bank Customer Care's response, Sep 10, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Mr Sagar ([protected]) ICICI Car Loan Executive is taken from me sum of amount 2600/- for stamp duty. And after 30 minute mr sagar told me that your car loan can not be process due to loan approval decline. and mr sagar did not refunded my amount (2600) for stamp duty. please refund my money. and take disciplinary action against him.
ICICI Bank Customer Care's response, Sep 10, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (785066_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My name is Shiva Kumar I am maintained balance in my account regularly but 26/08/2019 charged at 4 times. 29.50 RS POSDEC CHG what is solution of this type of transaction
ICICI Bank Customer Care's response, Sep 10, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (785066_0001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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