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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 355

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M
Monica Vinay
Jun 28, 2020
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Address: Bangalore

I do not have any existing loan or any emi repayment dues to any loan providers. However, i see this transaction was done on 27th june 2020. Please review and explain why was this transaction done without my consent. I am currently unemployed and i had less 600 rs in my account and i see this money was debited.
Aug 10, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2020
ICICI Bank Customer Care's response
Dear Monica Vinay,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r0yw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I do not have any existing loan or any emi repayment dues to any loan providers. However, i see this transaction was done on 20th july 2021. Please review and explain why was this transaction done without my consent. I am currently unemployed and i had less 0 rs in my account and recently I applied for my pf once of amount credited you guys immediately debited with 590, 590, 490 are you guys playing with us all my loans and EMI as cleared for dmi finance in last year. Stop this stupid things either I need to take serious action on this refund my amount.

nach_ad_rtn_chrg~adbldesk~16may20~1 6b7ab6~dmifinb_?? unauthorised transaction - Comment #3863915 - Image #0
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    SantoshReddyv
    Jun 28, 2020
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    Website: Icicibank.com

    Icici bank has debited amount 2 times totalling 481.83rs from my account, in the name of dp charges. Please credit my money back.
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      Prashubh
      Jun 28, 2020
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      I have observed number of alien deductions on my icici salary bank account called posdec. The amount deducted is rs. 29.50 from for the same card and transaction. Transaction occurred 43 times from feb 2020. I request an explanation and immediate reversal of the charges and of all the amount you have deducted till date.

      This is ridiculous way to deduct amount without notifying the customer. Being an old customer of icici, i am expecting from you to take the action as soon as possible and help to resolve this issue. This will help me to continue relationships with icici in future. Attached the screenshot of latest deduction
      ICICI Bank customer support has been notified about the posted complaint.
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        PrateekKiran
        Jun 28, 2020
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        I have 2 erroneous debits of amount 442.55 and 147.45 respectively with the label "nach_ad_rtn_chrg~adbldesk" on 24 and 29 jun respectively. These are not initiated by me - request a full refund of the amount or state the reason for debits
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          vaisakhep
          Jun 27, 2020
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          I have a salary account with icici bank, the bank automatically made 16 (Approx.) deductions of 29.50 inr as posdec chg. I visited my home branch and the bank executives were of no help and they said for trying to use the card at online pos merchant without having any money in the account which resulted in transaction failed charges, and so many times i was called icici bank customer service number but the call was automatically disconnected. I didn’t use my debit card anywhere in atm, online purchases,.. Etc. And the usage was less in my debit card i’m always transferring icici account money to another account in all the month. I didn't receive any sms or email for bank posdec charge deductions. I want all the deductions made from my account as posdec chg to be refunded.
          +1 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rixz) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Pratiksha Bera
            Jun 27, 2020
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            I have been charged rs. 826 for dp c hgs on 25th june..
            I have never opened the dmart a/c and never traded,
            Please reverse my hard earned money
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              Shanmugasanthosh A
              Jun 27, 2020
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              Why dp charges are deducted. I'm not selling any holdings till now just purchased it otherwise i didn't do anything. Resolve and revert the deducted money from my account.
              ICICI Bank customer support has been notified about the posted complaint.
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                Nishant11
                Jun 27, 2020
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                An amount of rs 826 debited from my account with the description of dp chg till may charges on 26 th of june

                I have never used my demat account and i am not aware about this also.

                My bank never communicated this to me ever till i have opened this account.

                Amount debited from my account without my consent and knowledge.

                Please return my amount back in my account.

                Ph no -[protected]
                Account no[protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  M
                  mohd. Tosif
                  from Gurgaon, Haryana
                  Jun 27, 2020
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                  Resolved

                  This is to reference with a tw loan with name of mohammad talim having loan no ltjal[protected] in jalandher area.

                  That the borrower of above vehicle is no more and there is no any earning member left in borrower family. Still borrowers family has paid many installments even after borrower death. But now due to corona and also other effect the situation is worst for borrower family. Inspite of that they visited to icici bank branch for settlement by saying the above conditions but neither branch not collection agency of the same giving response to family. Instead they are forcing them to pay the emi and even sometimes they threaten the family for recovering the vehicle.

                  Day by day they are visiting borrower house and harrase them for emi.

                  Kindly help us to setlle the case in least possible amont so that the borrower family can get noc.

                  Regards
                  Mohd tosif.
                  [protected]
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2020
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    T
                    Thanushiya Mary A
                    from Bengaluru, Karnataka
                    Jun 27, 2020
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                    I had never asked one assist plan. Without my knowledge, the amount was rs.1899 debited in my saving account on 23.03.2020 and also not getting any customer id from one assist side to deactivate the plan.

                    Regarding refund the amount, lot of time i spoke with one assist from the date of 23rd march 2020. There is no proper response from one assist side to deactivate the plan. Upto 4th june 2020, not getting the customer id, can't able to deactivate the plan easily.

                    Due to the lockdown the plan was activated at june 5th, 2020. To deactivate the plan, i made a lot of call conversation with one assist. But still i'm not getting any proper response and my money from one assist.

                    I don't need any service and any plan. Please deactivate the plan and refund my money as soon as possible. I need my money (Rs.1899)
                    Please inform me on my email id after resolve my problem.
                    Mail id: [protected]@gmail.com

                    Thanks & regards
                    Thanushiya mary antony ravi
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear Thanushiya,
                    We regret the inconvenience caused to you. You should have never gone through that. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
                    Dear Thanushiya,
                    We regret the inconvenience caused to you. You should have never gone through that. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
                    Dear Thanushiya,
                    We regret the inconvenience caused to you. You should have never gone through that. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
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                      J
                      Jay Puppala
                      Jun 27, 2020
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                      Amount of rupees 826 has been deducted from my account under dp chgs till may 20. I never activated demat account. I need refund asap.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs1c) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs1c) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Arvinairtravels
                        Jun 27, 2020
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                        I have opened current account with icici bank - chennai anna nagar branch in 2015. I paid additional amount of 25, 000.00 separately for cash deposit facility. My account details given below.

                        Current a/c #[protected] arvin air travels

                        From dec 2019 to jan 2020, icici bank debited 50000.00 for cash deposit charges from my account.

                        Since jan'20, i was visiting to the branch to inquiring this issue but none of them are not able to address and respond my query, also they are not even able to identify why and how the charges made.

                        I was wondering, how come they debited 50000.00 for cash deposit charges when i paid 25000 additional amount for cash deposit during opening the account.

                        So, i would request you to take this action and reverse the 50000.00 to my account.

                        Your timely help and support highly appreciated

                        Thanks in advance
                        ICICI Bank customer support has been notified about the posted complaint.
                        I would like to reopen this case, as there is no response and further assistance from ICICI Bank. So, please check and advise to do the needful
                        Your response and update on this will be much appreciated
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                          C
                          choudharyraju
                          Jun 27, 2020
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                          Kindly provide the information regarding unsecured redeemable bond (S) in the nature of non-marketable debenture (S) deep discount bond - private placement series rnmddd00
                          1. Distinctive n.[protected] &[protected]
                          2. Face value rs.10, 000/-
                          3. Issue price rs.1, 000/-
                          4. Issue date - 03.10.2000
                          5. Redemption date - 03.10.2022
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs5q) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Mahalakshmi b.s
                            Jun 27, 2020
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                            Demat account charges

                            Dmc/dp chgs till may-20 and 434.48 has been deducted. This was the available balance in my account and it got deducted fully. What does this mean? If i had a higher balance that would be completely wiped off too without any intimation?
                            ICICI Bank customer support has been notified about the posted complaint.
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                              B
                              bhushan776
                              Jun 27, 2020
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                              Resolved

                              Address: Aundh, Pune

                              Hi icici bank

                              An amount of rs 826 has been deducted on 25-jun-2020 dp chrgs till may-20

                              At the time of covid-19, it is a kind of fraud case. Before deducting any amount, you should send a mail or message.

                              Could you please check from your end and refund my money back to my account.

                              Thanks!
                              +1 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 02, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Rohinipatil
                                Jun 27, 2020
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                                Unauthorized deduction without prior intimation. Also there was no message of deduction. Why my money is automatically cutting?

                                Its my humble request, i want refund.

                                O6/06/20: ecsrtnchgs050620_sr681768
                                513 : 590/-

                                11/06/20: ecsrtnchgs100620_sr682579
                                274: : 590/-

                                23/06/20: cashtxnchgs-branch-may20+
                                Gst : 873/-

                                25/06/20 : cashtxnchgs-branch-may20+
                                Gst : 400/-

                                23
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  V
                                  Jun 26, 2020
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                                  Resolved

                                  I am vikas. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may 20) on 25 june 2020 i have never used my demat account till now.

                                  They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                  +1 photos
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 02, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    sanjaysumita
                                    Jun 26, 2020
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                                    I booked three tickets from new delhi to edinburgh on 16th april'2019 and paid inr 1, 92, 338.78 through icici bank debitcard but flight cancelled and i never received any refund and i am trying to recover this fund for last one year but no success. Pl. Help for dabit card protection scheme.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs6i) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qs6i) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Nilanjan301
                                      Jun 26, 2020
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                                      Resolved

                                      Address: Old Madras Road, Bangalore

                                      From my savings bank account number ending ########5307 Rs 13451 has been debited without any information by ICICI credit card even though that credit card was blocked and moratorium was also applied. Icici is putting abnormal interest on the credit card and my home loan in spite of floating rate when all the other banks are charging just 8.5% on home loan. Icici is charging 11.75%. They are just looting customers.
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 02, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rj5v) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        M
                                        MohanKrishna RC
                                        from Powai, Maharashtra
                                        Jun 26, 2020
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                                        Money of amount 590rs has been deducted 3 times. Kindly explain me the reason for deduction.
                                        +1 photos
                                        ICICI Bank customer support has been notified about the posted complaint.
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