Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 351

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
After paying also credit card due amount lien not been removed. Calling customer service is not helpful. No proper answer recvd. Just waist of money as these are chargeable call. Almost one week now i am following...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Even after sending email how you can debit my premium amount xxxxx to my icici account

There is bounce charge amount 590 two time so total 1180

Really its stupidity things what you done even after sending email this kind of nonsense you have been done

Nach_ad_rtn_chrg~tpslsip~14may20 this is the return details

Nach_ad_rtn_chrg~tpslsip~04may20~644f350~[protected]

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
srija.2511
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unidentified messege

Hi, i just received a messege that your nach mandate for ava lifestyle products and services has been set up on 23rd june. I had applied for a credit card 14-15 days earlier, but i don't know if it's regarding the same or not, moreover i dnt know anything about ava lifestyle nach mandate.

The customer care number is not toll free and is not working!

I'm afraid there's could be a fraud. What do i do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Miruthula Ravichandran
Report
Copy

ecsrtnchgs charges - miruthula

Hi,

During the covid situation, rbi mentioned about not charging anything with ecsrtnchgs charge, thought my account has money and its still charged with 590. Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sam_mys
from Powai, Maharashtra
Report
Copy

ashirwad deep discount bond

No communication about status of ashirwad deep discount bond. No channel to communicate with company....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anu Aneesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nach rtn chrg adbldesk

Dear sir,

On 23.6.2020 and 24.6.2020 your bank deducted wrong charges from account for 19 (Nineteen) times. Exact amount is 11210 rupees (590*19). I kept money in my account for my medical expenses. I am a stroke patient.in mobile application it shows some nach_ ad_ rtn _chrg~adbldesk. Please help me to return my hard earned money. Please do the needful as early as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sahil mittal co
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecs charges charged in covid 19 situation

Address:Panipat main branch

Dear team

Our query is that i have contact with branch.
But no positive response from your team.
In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition in this covd 19. As my salary is not credited at correct time. I know its my fault but i am old customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shradha Pandit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not receiving otp on registered mobile number

I am unable to receive the otp on my registered mobile number. I however receive the email regarding otp generation but no message.

Icici customer care suggested me to talk to the network provider, which i did and they mentioned that everything is working correct at their end. Also i am receiving messages from other sources. When i perform fund transfer to an already added payee, the message for debit is received by me. It...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gyalexy
from Ranaghat, West Bengal
Report
Copy

un necessary amount deduct from my savings account

Address:Bhubaneswar, Odisha. Main branch, janpath

Dear concern,
I am gautam kumar swain having savings account as also credit with icicibank from last 4 years, as a loyal customer not delay to pay any payments from last 4 years.
Due to corona i request to bank through phone banking about stop my ecs for all sip, but they can't help me so i drown all amount from my account. Which was necessary for at that time, but today (24th june) bank was deducted 590 rupes for ecs bounce...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ambur Ravi kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from the account

I have been charges without unnecessary charges rs. 526
A/c[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:mantri alpyne

ON June 23 - rs 590 has been debited from account so far towards nach_ad_rtn_chrg without my consent and without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with the icici bank.
What is this transaction purpose?

I want a strong reply from your side dear icici bank.
Mb [protected]
Email...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Anupamkumar.j2ee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit money without any information

Address:Boaring road Patna

Respected sir,

My name is anupam kumar 23 jun 2020 590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~iprumo~26may20~06202c4~ without any notification. I was emergency and when i was going to make a payment then the amount was not there.
What is this transaction purpose? Nach_ad_rtn_chrg~iprumo~26may20~06202c4~

I want a strong reply from your side dear icici bank.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sanchit655
Jul 15, 2023
This thread was updated on Jul 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from my current account rs. 590 (nach_ad_rtn_chrg~adbldesk~11may20~37436f)

An amount deducted from my bank account named undermentioned
Vishal services
Ac[protected]
Ifsc - icic0002479

Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~11may20~37436f.

Let me know why you charging this amount from my account. What this is charge for?
I am maintaining my monthly limit above 10000 then how could you charge
.br...
+1 photos
Helpful
24 other people found this review helpful
24 found this helpful
5 Comments
Report
Copy
S
Swatantra Shrivastav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card due

Dear Sir / Madam,

Hope you are doing great,

My swatantra shrivastav having issue of outstanding, my total outstanding was shown in month of March 2020 was 38000/ and after that no transaction is done with card.

Card holder Name: Sagun Shrivastav
Mobile No: [protected]

Against 38000 / I have paid RS-14800 in consecutive three month, I have paid higher amt then the the Minimum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hussainkaka1980
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank account partially blocked for KYC already done by all account holders

Address:Marol, Andheri East Mumbai 59

I have regd a grievance DEABD/E/2020/29668 on pgportal.gov.in as ICICI BANK LTD MAROL MAROSHI BRANCH ANDHERI EAST MUMBAI 59

Respected Sir
I have regd a grievance DEABD/E/2020/29668 on pgportal.gov.in as ICICI BANK LTD MAROL MAROSHI BRANCH ANDHERI EAST MUMBAI 59 has partially blocked my account and is forcing us to visit the branch with kyc docs and snaps already submitted by us.
Fyi

I have a joint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,
Today-23rd june a nach return payment has been charged and a debit made from my account,
Do not know which nach is this for-
Kindly clarify and reimburse my amount — rs.377.63

23/06/2020 23/06/2020 nach_ad_rtn_chrg~tpslsip~02may20~66
4b42f~[protected] 377.63...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ANURAG KUMAR RANJAN
Report
Copy

PF account transfer

Hi. Mhban[protected], this is my uan number. Actually i left icici bank in nov 2019 and they are not transfering my pf account to my pressent employer. Every time i apply and see after some it shows "rejected by employer" under status. What to do....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mittttal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about blocking credit card

I have icic bank credit card (Only card not account in icic bank). I have not generated pin yet. When credit card is issued to me i have told that i dont want this credit card dont do the further process. Still i get this credit card at my home address. And then 500 rs charge applied. I have told that i dont want to use this, call the bank and do not pay this amount. Further the next bill issue to with penalty approx 1200inr. Now i have paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swatantra Shrivastav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outstanding due

Dear sir / madam,

Hope you are doing great,

My swatantra shrivastav having issue of outstanding, my total outstanding was shown in month of march 2020 was 38000/ and after that no transaction is done with card.

Against 38000 / i have paid rs-14800 in consecutive three month, i have paid higher amt then the the minimum payable amt in a month before due date but fines charges are imposed on me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajds
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

huge ecs bounce charge deduction from my salary account

Address:Chennai

I bring to your kind notice that there has been huge deduction of rs. 6, 500/- in a span of 2 months towards ecs bounce charges by icici bank limited.

Despite reserve bank of india announced moratorium benefits for consumer loans to mitigate the personal crisis of individuals, icici bank limited has mercilessly deduct huge ecs refund charges from my salary account due to communication gap of loan servicing banks/nbfcs on informing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy