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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 359

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S
Sai Prasad Revuru
Jun 25, 2020
Resolved
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Address: Warasiguda

Hi,

I am sai prasad. I am using icici bank since 4-5 years. Mah i know the reason why my money (589.24) has been deducted from my account? With out a simple intimation?

I am seeing in the app as charges for "nach_ad_rtn_chrg~tpslsip"

Will you please refund my money back asap.

Thanks and regards,
Sai prasad revuru.
Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg0p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Aneesh C.M
    from Alappuzha, Kerala
    Jun 25, 2020
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    Address: m g square .padma

    Respected sir
    Myself
    Aneesh c m

    I am having savings account with icici bank and i already activated insta alerts like sms and mail.. But without any prior information or alert icici bank deducted rs 590... 19 times from my account when i am checking my account statement it was showing nach_ad_rtn_chrg_adbldesk... While i am contactimg bank people they cant know the exact reason. So kindly help me to get my money refund... As i am a stroke patient i am in a pathetic. This money i had kept in ml financial crises.. Actually i had kept this money for my medical emergencies... So kindly refund my money as soon as possible..
    Nac
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qggn) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Hii bro. I’m in the same situation. Is this issue resolved?
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      V
      VamsyMohan
      from Thiruvananthapuram, Kerala
      Jun 25, 2020
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      1 25/06/2020 nach_ad_rtn_chrg~lic~07may20~4d13e56~648 dr. 538.54
      2 23/06/2020 nach_ad_rtn_chrg~lic~07may20~4d13e56~648 dr. 51.46

      Why my amount was deducted under this following statements. Why i am getting all charges from my account?
      I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~lic".
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfz8) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        anibhadra
        Jun 25, 2020
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        After paying also credit card due amount lien not been removed. Calling customer service is not helpful. No proper answer recvd. Just waist of money as these are chargeable call. Almost one week now i am following
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg16) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          V
          Vinoth Kumar21
          Jun 25, 2020
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          even after sending email to icici [email protected]

          Even after sending email how you can debit my premium amount xxxxx to my icici account

          There is bounce charge amount 590 two time so total 1180

          Really its stupidity things what you done even after sending email this kind of nonsense you have been done

          Nach_ad_rtn_chrg~tpslsip~14may20 this is the return details

          Nach_ad_rtn_chrg~tpslsip~04may20~644f350~[protected]

          I...
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          S
          srija.2511
          Jun 25, 2020
          Resolved
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          Resolved

          Hi, i just received a messege that your nach mandate for ava lifestyle products and services has been set up on 23rd june. I had applied for a credit card 14-15 days earlier, but i don't know if it's regarding the same or not, moreover i dnt know anything about ava lifestyle nach mandate.

          The customer care number is not toll free and is not working!

          I'm afraid there's could be a fraud. What do i do?
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 25, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg0z) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Miruthula Ravichandran
            Jun 24, 2020
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            Hi,

            During the covid situation, rbi mentioned about not charging anything with ecsrtnchgs charge, thought my account has money and its still charged with 590. Please do the needful.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg0e) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              sam_mys
              from Powai, Maharashtra
              Jun 24, 2020
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              No communication about status of ashirwad deep discount bond. No channel to communicate with company.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfz5) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Anu Aneesh
                Jun 24, 2020
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                Resolved

                Dear sir,

                On 23.6.2020 and 24.6.2020 your bank deducted wrong charges from account for 19 (Nineteen) times. Exact amount is 11210 rupees (590*19). I kept money in my account for my medical expenses. I am a stroke patient.in mobile application it shows some nach_ ad_ rtn _chrg~adbldesk. Please help me to return my hard earned money. Please do the needful as early as possible.
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfwx) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sahil mittal co
                  Jun 24, 2020
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                  Address: Panipat main branch

                  Dear team

                  Our query is that i have contact with branch.
                  But no positive response from your team.
                  In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition in this covd 19. As my salary is not credited at correct time. I know its my fault but i am old customer of your bank. Please refund this time the ecs charges amount and it will not repeat again.

                  Please do the needful as soon as possible.

                  I am marking you mail. I hope you understand the situation otherwise i have to go with rbi.

                  Bank account details[protected]
                  Name - shabana
                  Mobile no-[protected], [protected]
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfx7) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Shradha Pandit
                    Jun 24, 2020
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                    Resolved

                    not receiving otp on registered mobile number

                    I am unable to receive the otp on my registered mobile number. I however receive the email regarding otp generation but no message.

                    Icici customer care suggested me to talk to the network provider, which i did and they mentioned that everything is working correct at their end. Also i am receiving messages from other sources. When i perform fund transfer to an already added payee, the message for debit is received by me. It...
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                    G
                    gyalexy
                    from Ranaghat, West Bengal
                    Jun 24, 2020
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                    Address: Bhubaneswar, Odisha. Main branch, janpath

                    Dear concern,
                    I am gautam kumar swain having savings account as also credit with icicibank from last 4 years, as a loyal customer not delay to pay any payments from last 4 years.
                    Due to corona i request to bank through phone banking about stop my ecs for all sip, but they can't help me so i drown all amount from my account. Which was necessary for at that time, but today (24th june) bank was deducted 590 rupes for ecs bounce charges from my account. I request on toll free no to refund my money, here is the problem not from my side but customer support office denied for that.
                    I need my deducted money back on my account as an urgent basis, it's my hardcore money. With out any mistake i can't lose my money at all.
                    Please help for refund my money.
                    Screenshort attached for your reference.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 25, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jun 28, 2020
                    Updated by gyalexy
                    Dear Concern,
                    Still not received any call from your side as also no updates?
                    I need my money back.
                    Jul 02, 2020
                    Updated by gyalexy
                    Not responding still now from ICICIBANK.
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                      A
                      ambur Ravi kumar
                      Jun 24, 2020
                      Resolved
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                      Resolved

                      I have been charges without unnecessary charges rs. 526
                      A/c[protected]
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        gurmeet battan
                        Jun 24, 2020
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                        Address: mantri alpyne

                        ON June 23 - rs 590 has been debited from account so far towards nach_ad_rtn_chrg without my consent and without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with the icici bank.
                        What is this transaction purpose?

                        I want a strong reply from your side dear icici bank.
                        Mb [protected]
                        Email id : [protected]@gmail.com
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qbci) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Dear Gurmeet Battan,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qbci) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Anupamkumar.j2ee
                          Jun 24, 2020
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                          Resolved

                          Address: Boaring road Patna

                          Respected sir,

                          My name is anupam kumar 23 jun 2020 590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~iprumo~26may20~06202c4~ without any notification. I was emergency and when i was going to make a payment then the amount was not there.
                          What is this transaction purpose? Nach_ad_rtn_chrg~iprumo~26may20~06202c4~

                          I want a strong reply from your side dear icici bank.
                          Please return my debit money asap.
                          My email id is anupamkumar. [protected]@gmail.com
                          Kindly give me fast reply asap.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qbd9) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qbd9) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            sanchit655
                            Jun 24, 2020
                            Jul 15, 2023
                            This thread was updated on Jul 15, 2023
                            Resolved
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                            Resolved

                            amount deducted from my current account rs. 590 (nach_ad_rtn_chrg~adbldesk~11may20~37436f)

                            An amount deducted from my bank account named undermentioned
                            Vishal services
                            Ac[protected]
                            Ifsc - icic0002479

                            Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~11may20~37436f.

                            Let me know why you charging this amount from my account. What this is charge for?
                            I am maintaining my monthly limit above 10000 then how could you charge
                            .br...
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                            24 found this helpful
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                            S
                            Swatantra Shrivastav
                            Jun 23, 2020
                            Resolved
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                            Resolved

                            Dear Sir / Madam,

                            Hope you are doing great,

                            My swatantra shrivastav having issue of outstanding, my total outstanding was shown in month of March 2020 was 38000/ and after that no transaction is done with card.

                            Card holder Name: Sagun Shrivastav
                            Mobile No: [protected]

                            Against 38000 / I have paid RS-14800 in consecutive three month, I have paid higher amt then the the Minimum payable amt in a month before due date but fines charges are imposed on me why?

                            Paid Amt is not adjusted against overall due why ?

                            Calling in your customer care simple answer they are giving sir our system is down we are transferring your call and post call disconnected.
                            Were should we raise our complaint who is responsible for the same, we do understand that we all are passing through difficult time.

                            Please let me who will going to resolve if there is no one let me know then I will brought such misappropriate conduct with Consumer court, this is not threat this is just mercy appeal.

                            In past also I have blocked the card because of same issue.

                            Awaiting to hear positive response from you.
                            There is undefined category for complain in drop down, appropriate downdown not accepting.

                            Please connect me on [protected]

                            Regards
                            Swatantra Shrivastav
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2020
                            ICICI Bank Customer Care's response
                            Dear Swatantra Shrivastav,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              hussainkaka1980
                              from Mumbai, Maharashtra
                              Jun 23, 2020
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                              Resolved

                              Bank account partially blocked for KYC already done by all account holders

                              Address: Marol, Andheri East Mumbai 59

                              I have regd a grievance DEABD/E/2020/29668 on pgportal.gov.in as ICICI BANK LTD MAROL MAROSHI BRANCH ANDHERI EAST MUMBAI 59

                              Respected Sir
                              I have regd a grievance DEABD/E/2020/29668 on pgportal.gov.in as ICICI BANK LTD MAROL MAROSHI BRANCH ANDHERI EAST MUMBAI 59 has partially blocked my account and is forcing us to visit the branch with kyc docs and snaps already submitted by us.
                              Fyi

                              I have a joint...
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                              Meena Shivkumar
                              Jun 23, 2020
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                              Hi,
                              Today-23rd june a nach return payment has been charged and a debit made from my account,
                              Do not know which nach is this for-
                              Kindly clarify and reimburse my amount — rs.377.63

                              23/06/2020 23/06/2020 nach_ad_rtn_chrg~tpslsip~02may20~66
                              4b42f~[protected] 377.63
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Meena Shivkumar,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q8ah) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                ANURAG KUMAR RANJAN
                                Jun 23, 2020
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                                Hi. Mhban[protected], this is my uan number. Actually i left icici bank in nov 2019 and they are not transfering my pf account to my pressent employer. Every time i apply and see after some it shows "rejected by employer" under status. What to do.
                                ICICI Bank customer support has been notified about the posted complaint.
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