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3.3
Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 354

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R
rpnramesh
Jul 3, 2020
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Address: Kochi

I can see an amount of Rs. 545 without intimating me. It is clearly an act of looting.
ICICI Bank customer support has been notified about the posted complaint.
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    Tarusurya
    Jul 3, 2020
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    Address: Mangalore

    Above subject my number have only minimum sms limit. Why reduce the sms limit and i want clarification. Your service is really not satisfied me so i have to go another network thanks
    ICICI Bank customer support has been notified about the posted complaint.
    Jul 03, 2020
    Updated by Tarusurya     My number have minimum SMS limit. Why reduce the SMS limit and your service was not satisfied so I want to go for another Network thank you
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      Ajayshashi
      Jul 3, 2020
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      I am ajay singh i made a payment of 400 rs on 27 june 2020 for pre de.led exam by google pay sbi account to eazypay icici.amount deduct but fees payment not done.amount not refund.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Sundhar0203
        Jul 3, 2020
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        Txn of inr 2832 from my account. Vsi* linked in purchase thru my debit card. I didnt do any purchase from my card.
        ICICI Bank customer support has been notified about the posted complaint.
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          M
          manoj eskala
          Jul 3, 2020
          Resolved
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          Resolved

          Hi team,

          I have raised complaint twice their is no response from customer care every month debited this amount from my account every month 590 rs will be debited in my account why its getting this amount please refund my money we will close the account surely this type of issue will happen in future please resolve the issue then we have close the account this type of issue will happens in my account
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 03, 2020
          ICICI Bank Customer Care's response           Dear Manoj Eskala,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnla) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Sukeshi Dhawan
            Jul 3, 2020
            Resolved
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            Resolved

            Hi team,

            I've been using icici debit card since a long time now. Recently, due to a mess created by repeated otps, i fed in wrong numbers for 3 times. It has been more than a month that i have not made any transactions since.
            I've tried unblocking it from imobile and from the banking site, however, they say the card is not blocked, and is available for transactions.
            I feel it's blocked by the verified by visa merchants, kindly help me unblock the card.
            I'll be grateful! Thank you.
            Aug 15, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 04, 2020
            ICICI Bank Customer Care's response             Dear Sukeshi Dhawan,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rqh9) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Kamesh Gandhi
              Jul 3, 2020
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              Address: Icici Bank Ravet Pune MH

              Fraud emi debiting last 5 months
              ICICI Bank customer support has been notified about the posted complaint.
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                C
                Chandra Kesh Yadav
                Jul 3, 2020
                Resolved
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                Resolved

                My rs 56.99/- & 13.44 has been deducted from my icici bank savings account on 29/06/2020, 07/06/2020 & 05/06/2020. They showed me "surcharge dt:29/06/20 mcc 4112", "surcharge dt:07/06/20 mcc 4112". And "surcharge dt:05/06/20 mcc 4112"why? I had asked to icici bank customer care and they didn't confirm me.
                My account number is[protected], sigra varansi branch branch.

                Please help, and also inform the banks not to debit any amount unnecessarily. The every money is really hard earned.
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 03, 2020
                ICICI Bank Customer Care's response                 Dear Chandra Kesh Yadav,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnli) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  B
                  bhasmebhushan10
                  Jul 3, 2020
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                  Resolved

                  Address: wakad pune

                  Resp sir/mam,
                  Icic bank has bloacked my amount of 28212 as i have credit card due but as lockdown is going on i don't have money to spend for current month (I. E. July 2020). I am ready to pay minimum amount which is 3100. I tried multiple times to icici customer care but they are not responding on my call.. I am stuck i have rent to pay and other things but i don't have money as icici bank has blocked my account
                  Aug 15, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 03, 2020
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnoj) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Pradeep Kamisetti
                    Jul 3, 2020
                    Resolved
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                    Resolved

                    Dear ICICI, I was told that there is no monthly and yearly charges for my demat account but I could see that RS 805 has been deducted on [protected] DP CHGS TILL May, 2020 on 02/07/2020 can you please clarify and come to know all your customers suffering same problem?
                    Aug 11, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 03, 2020
                    ICICI Bank Customer Care's response                     Dear Pradeep Kamisetti,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnou) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      shahrukh tamboli
                      Jul 2, 2020
                      Resolved
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                      Resolved

                      Address: Elddin Road, Riyadh 12233, Saudi Arabia

                      Dear icici bank
                      I am aslam i am work in saudi and my account in al ranjhi bank
                      I am sending 13, 923 rupees for my wife but by mistakly send on another account
                      My wife account number [protected]

                      And wrong account number[protected]

                      Plzz reverse my balance in my al rajhi bank account
                      Contact number 966-[protected]
                      Plzz inform me asap
                      Thank you
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 03, 2020
                      ICICI Bank Customer Care's response                       Dear Shahrukh Tamboli,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        drtutktuk
                        Jul 2, 2020
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                        Resolved

                        Hey, your bank employees doesnt have any idea about what their customers are being charged for some reason they just throw some # on your face or say some one else will call you back

                        Nach_ad_rtn_chrg~bajajfin - 545 inr

                        Like this they have charged so many on my account even 5000 rs but i no longer have any loans with bajaj all dues are cleared before 4 years still they debit my account, i went to the local branch 5 times none of them knew what they are talking about so here i am.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 03, 2020
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnp4) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Y
                          yash@0211
                          Jul 2, 2020
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                          Address: Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India. Corporate Office: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051
                          Website: www.icicibank.com

                          Dear Sir,
                          i have received a massage and Mail from ICICI Bank. Description in below.
                          Txn of INR 365.00 done on Acct XX080 on 01-Jul-20 info: MSI*WWW HOTST. Avbl Bal:INR 23., 864.02 cALL 18002662 for dispute or SMS BLOCK 080 TO [protected]
                          I did not do any transaction but the amount has been deducted from my account and i have received above massage.
                          plz refund my money in my account.
                          My account No.[protected]
                          Name- Yogesh Samant
                          Txn Reference Num[protected]/284966/
                          Kindly do the Needful.

                          Regards,
                          Yogesh Samant
                          [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 03, 2020
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Jul 03, 2020
                          Updated by yash@0211                           plz check and do the needful.

                          i have checked through all my resources and the conclusion is i did not do this transaction.

                          Please refund my money in my account.
                          My account No.[protected]
                          Name- Yogesh Samant

                          Regards,
                          Yogesh Samant
                          [protected]
                          Jul 07, 2020
                          Updated by yash@0211                           Dear ICICI team,

                          still there is no response from your side regarding my earlier issue of fraud transaction.

                          please check and refund my money as soon as possible.

                          Please refund my money in my account.
                          My account No.[protected]
                          Name- Yogesh Samant

                          Regards,
                          Yogesh Samant
                          [protected]
                          Jul 10, 2020
                          Updated by yash@0211                           Dear Team,

                          Still the issue has not resolved & waiting for your response.

                          Regards,
                          Yogesh Samant
                          [protected]
                          Jul 11, 2020
                          Updated by yash@0211                           dear ICICI Team,

                          waiting for your response.

                          Regards,
                          Yogesh Samant
                          [protected]
                          Jul 27, 2020
                          Updated by yash@0211                           dear SIR,

                          Plz look into this still not resolved.

                          Regards,
                          Yogesh Samant
                          [protected]
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                            A
                            amit singh_
                            Jul 2, 2020
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                            Resolved

                            I failed to maintain balance in my savings account, so i missed paying my icici debit card emi of last month through auto-debit option. I thought of choosing moratorium. Later i paid my emi through upi payment option.

                            I called you multiples time to know the other option for payment. But i didn't got any proper response from your side while waiting for 30 mints in corona period then i paid payment on 8th may so please reversed late charges also.

                            Consider the pandemic covid-19 situation and for a consumer like me, 1100 rupees is very huge in this lock down period and kindly help on to get a refund of an additional fee charged as soon as possible.

                            After 2 month no resolution from your side
                            Aug 28, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 03, 2020
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnpv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              Nitin Nikhra
                              Jul 2, 2020
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                              Hi,

                              Rupees 826 has been deducted from my ICICI account on June 25 2020 (DMC/IN[protected] DP CHGS TILL M AY-20). What are these charges? I cannot contact to any of your helpline, as customer support is not available.
                              I have also not made any demat transaction recently.

                              There was no SMS about this deduction. Why?

                              Urgently need a reason about this deduction with details?

                              thanks,
                              Nitin Nikhra
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 03, 2020
                              ICICI Bank Customer Care's response                               Dear Nitin Nikhra,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnq6) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Jul 16, 2020
                              Updated by Nitin Nikhra                               hi,
                              I had already sent an email of the complaint to the above email id last week. Also, provided the UID in the subject line.
                              I have not received any communication yet. Request your urgent attention on this.

                              Thanks,
                              Nitin Nikhta
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                                N
                                Naveen781
                                Jul 2, 2020
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                                Ecs charges reversal

                                Address: SONIPAT

                                Hi team,

                                I am marking you mail on the behalf of mr. Narender verma. He is not able to access her mail id.

                                Our query is that i have contact with branch.
                                But no positive response from your team.
                                In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition...
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                                S
                                subibechana
                                from Pune, Maharashtra
                                Jul 2, 2020
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                                Hi, i am subibechana, i have icici salary account for more than 5 years now, recently checked my detailed statement and found that there are deductions of posdec more than 40 times in the month of june 2020.
                                1. I haven't swiped my card these many times, neither initiated any transaction with low funds.
                                2. I want to know why these charges are made - 40+ times and please revert the amount immediately.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhm0) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Jul 02, 2020
                                Updated by subibechana                                 Thanks, look forward to their response.
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                                  Y
                                  yashnand
                                  Jul 2, 2020
                                  Resolved
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                                  Resolved

                                  Address: plot no 1003, opp.sarita udhyan,sector 8 D,GANDHINAGAR,Gujarat

                                  I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 02th july, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0riqa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Reply
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                                    M
                                    MohanKrishna RC
                                    from Powai, Maharashtra
                                    Jul 2, 2020
                                    Resolved
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                                    Resolved

                                    A total of 1770rs been deducted in a span of three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but they're not at all helpful. I request you to give a proper reason for the deduction.
                                    Or give my money back.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 02, 2020
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rhld) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      K
                                      KAJOL PAUL
                                      Jul 2, 2020
                                      Resolved
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                                      Resolved

                                      regarding a money debited from my account.

                                      I would like to bring in your kind notice that today's morning i. E. 2 july 2020... I have been charged for inr 199 without getting any prior information about the same. The message i got says as follows txn of inr 199.00 done on acct xx032 on 02-jul-20. Info: vsi*amazon st. Avbl bal:inr 17, 236.25. Call 18002662 for dispute or sms block 032 to [protected].
                                      I would like to know why i have been charged this money.
                                      Also would like...
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