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3.3
Updated: Dec 13, 2025
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S
Sachin kumar 123
Jun 30, 2020
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We keep our money in your bank bcz i think it will be safe, but you guys are deducted my money by the name of nach_adr_rtn_ charge, i lost almost 3000 rs within 1 month. Can you please check on this. Or else give me a good or a safe solution.
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r80q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    RajeshCC2020
    Jun 29, 2020
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    Address: Manapakkam branch

    Hi, i have applied for moratorium on hdfc bank and the same has been approved by hdfc bank. But still the bank attempted for ecs which made my host account icici to incur charges and the same has been debited without any investigation.in this pandemic situation we are economically struggling but these banks set their one side protocols and debit money automatically which has badly affected me and disappointed with this. Even though this is a low impact globally but personally these actions affect me. Need help from someone to help me on security and where to keep the money safe.
    Bank are no more safety for money and i 'm afraid of my survival because of this.
    ICICI Bank customer support has been notified about the posted complaint.
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      Vishakha Gehlot
      Jun 29, 2020
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      Address: Delhi

      I have an 3-in-1 account with icici bank and on 25th june 2020 i have been charged with 757.17 inr as dp charges with transaction remarks as dmc/in[protected] dp chgs till m ay-20. My account is more than 5 years old and i have a free trading account for which i have never been charged before. This is a unauthorized transaction as i never opted for it nor i was informed about the charges in past or present. I need a refund of this amount and i shall never be charged this in future as per initial agreement.
      ICICI Bank customer support has been notified about the posted complaint.
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        thesaadlive
        Jun 29, 2020
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        Hello,
        I purchased a product at Amazon from my ICICI BANK Credit Card and due to product not good I returned my product and Amazon revert my amount in credit card within billing cycle. But in the next bill i saw that Icici Bank update late payment charges. When i call customer care, Executive told me that revert amount not count in payment and i can revert only Rs. 140.
        Please have a look.
        ICICI Bank customer support has been notified about the posted complaint.
        Jun 30, 2020
        Updated by thesaadlive         Bank is denied for reverse charges. Customer care executive said that amazon return amount not count for bill pay.
        Tell me please if return amount is not count then no value of return amount that's not money & if i pay bill the extra money who added the card bank pay me intrest or extra money for that.
        Jun 30, 2020
        Updated by thesaadlive         Bank is denied for reverse charges. Customer care executive said that amazon return amount not count for bill pay.
        Tell me please if return amount is not count then no value of return amount that's not money & if i pay bill the extra money who added the card bank pay me intrest or extra money for that.

        Verified Support
        Jul 02, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rj0j) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Jul 06, 2020
        Updated by thesaadlive         Already mailed u can check but problem is same
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          PrateekKiran
          Jun 29, 2020
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          I got erroneous debits again with the label "cms/[protected]/adbldesk_bts_b00401590" on my icici savings account. This time they took 1000 rupees. What is this? This is the 3rd fraud transaction.
          ICICI Bank customer support has been notified about the posted complaint.
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            @nk!t
            Jun 29, 2020
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            Unauthorized charges of Rs. 590 has been made four times on my account as "nach ad rtn charges". So total of Rs. 2360 has been charged to me without any communication or due process. I don't understand what's going on with the bank as i'm unable to even get anyone on the phone for any sort of clarification.
            ICICI Bank customer support has been notified about the posted complaint.
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              V
              vimalravindran
              Jun 29, 2020
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              Address: CHENNAI,TAMILNADU

              Hi i am vimal here. 413.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may-20) on 25th jun-2020. I have been told that the services for icicidirect are completely free. I was never intending to subscribed not used my demat.

              I want my money back as these charges where never informed and i would not accept this huge amount of deduction. I didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back
              +1 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 02, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Anurag1566
                Jun 29, 2020
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                I anurag srivastava has done a payment to house tax nagar nigam (Through eazypay portal) through phone pay app on 27 june 2020 4.10 pm (Transaction id-p2006271610397993983556) with bank reference no:[protected] account linked to state bank of india munshi pulia branch (Ac no:[protected]). I had attached all transaction related files.
                Please help us to refund my money or update to merchant bank account so can payment will not be delayed.
                Thanks & regards
                Anurag srivastava
                Contact no:[protected]
                +2 photos
                Aug 15, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 02, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  Anurag1566
                  Jun 29, 2020
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                  Address: Nagar nigam

                  I have done a payment on 27 june 4.10 pm and amount is debited but transaction shows payment not recieved upi mode and shows status transaction initiated please help us to confirm the status payment
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Prasad Thakare
                    Jun 29, 2020
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                    Hi i am prasad thakare here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may-20) on 25th jun-2020 and 137.67 for (Dmc/in[protected] dp chgs till mar-20) on 28th apr-2020. I have been told that the services for icicidirect are completely free. I was never intending to subscribed nor used my demat. I was forced by the official by calling me everyday to activate the account.

                    Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                    Mentioned the transaction id : [protected] dp chgs till mar-20 and [protected] dp chgs till myr-20

                    I want my money back as these charges where never informed and i would not accept this huge amount of deduction. I didn’t request any demat account it was open while i’m opening the savings account make sure refund my money back
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      sng 0583
                      Jun 29, 2020
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                      Address: Icicbank

                      I am satyanarayan gidi500.00 rupees has been deducted from my account as[protected] dp chgs till may-2020) dp charges on

                      29/06/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                      Message to my mobile. I need justice and my money back immediately.
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
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                        M
                        Monica Vinay
                        Jun 28, 2020
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                        Address: Bangalore

                        I do not have any existing loan or any emi repayment dues to any loan providers. However, i see this transaction was done on 27th june 2020. Please review and explain why was this transaction done without my consent. I am currently unemployed and i had less 600 rs in my account and i see this money was debited.
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 02, 2020
                        ICICI Bank Customer Care's response                         Dear Monica Vinay,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r0yw) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        View replies
                        I do not have any existing loan or any emi repayment dues to any loan providers. However, i see this transaction was done on 20th july 2021. Please review and explain why was this transaction done without my consent. I am currently unemployed and i had less 0 rs in my account and recently I applied for my pf once of amount credited you guys immediately debited with 590, 590, 490 are you guys playing with us all my loans and EMI as cleared for dmi finance in last year. Stop this stupid things either I need to take serious action on this refund my amount.

                        nach_ad_rtn_chrg~adbldesk~16may20~1 6b7ab6~dmifinb_?? unauthorised transaction - Comment #3863915 - Image #0
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                          S
                          SantoshReddyv
                          Jun 28, 2020
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                          Website: Icicibank.com

                          Icici bank has debited amount 2 times totalling 481.83rs from my account, in the name of dp charges. Please credit my money back.
                          +1 photos
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                            Prashubh
                            Jun 28, 2020
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                            I have observed number of alien deductions on my icici salary bank account called posdec. The amount deducted is rs. 29.50 from for the same card and transaction. Transaction occurred 43 times from feb 2020. I request an explanation and immediate reversal of the charges and of all the amount you have deducted till date.

                            This is ridiculous way to deduct amount without notifying the customer. Being an old customer of icici, i am expecting from you to take the action as soon as possible and help to resolve this issue. This will help me to continue relationships with icici in future. Attached the screenshot of latest deduction
                            ICICI Bank customer support has been notified about the posted complaint.
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                              PrateekKiran
                              Jun 28, 2020
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                              I have 2 erroneous debits of amount 442.55 and 147.45 respectively with the label "nach_ad_rtn_chrg~adbldesk" on 24 and 29 jun respectively. These are not initiated by me - request a full refund of the amount or state the reason for debits
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                                V
                                vaisakhep
                                Jun 27, 2020
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                                I have a salary account with icici bank, the bank automatically made 16 (Approx.) deductions of 29.50 inr as posdec chg. I visited my home branch and the bank executives were of no help and they said for trying to use the card at online pos merchant without having any money in the account which resulted in transaction failed charges, and so many times i was called icici bank customer service number but the call was automatically disconnected. I didn’t use my debit card anywhere in atm, online purchases,.. Etc. And the usage was less in my debit card i’m always transferring icici account money to another account in all the month. I didn't receive any sms or email for bank posdec charge deductions. I want all the deductions made from my account as posdec chg to be refunded.
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2020
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rixz) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Pratiksha Bera
                                  Jun 27, 2020
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                                  I have been charged rs. 826 for dp c hgs on 25th june..
                                  I have never opened the dmart a/c and never traded,
                                  Please reverse my hard earned money
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                                    S
                                    Shanmugasanthosh A
                                    Jun 27, 2020
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                                    Why dp charges are deducted. I'm not selling any holdings till now just purchased it otherwise i didn't do anything. Resolve and revert the deducted money from my account.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Nishant11
                                      Jun 27, 2020
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                                      An amount of rs 826 debited from my account with the description of dp chg till may charges on 26 th of june

                                      I have never used my demat account and i am not aware about this also.

                                      My bank never communicated this to me ever till i have opened this account.

                                      Amount debited from my account without my consent and knowledge.

                                      Please return my amount back in my account.

                                      Ph no -[protected]
                                      Account no[protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        M
                                        mohd. Tosif
                                        from Gurgaon, Haryana
                                        Jun 27, 2020
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                                        Resolved

                                        This is to reference with a tw loan with name of mohammad talim having loan no ltjal[protected] in jalandher area.

                                        That the borrower of above vehicle is no more and there is no any earning member left in borrower family. Still borrowers family has paid many installments even after borrower death. But now due to corona and also other effect the situation is worst for borrower family. Inspite of that they visited to icici bank branch for settlement by saying the above conditions but neither branch not collection agency of the same giving response to family. Instead they are forcing them to pay the emi and even sometimes they threaten the family for recovering the vehicle.

                                        Day by day they are visiting borrower house and harrase them for emi.

                                        Kindly help us to setlle the case in least possible amont so that the borrower family can get noc.

                                        Regards
                                        Mohd tosif.
                                        [protected]
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 02, 2020
                                        ICICI Bank Customer Care's response                                         Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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