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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 354

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K
kapilrawal
Jul 1, 2020
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ecs return charges during covid 19 pandemic

I hold bank accounts with icici bank, and recently i had taken personal loan of rs150000 from bajaj finance in feb and my first emi was due on 2nd april20. I tried contacting customer care also many times to opt for moratorium, there was no proper response. Then later somehow i managed to take moratorium for 2 months and i deposited the amount of emi for 2nd june emi in my icici bank account. But the bajaj finance computerised system hit...
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Ratan lal chharang
Jul 1, 2020
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Other

Address: villaage- pharaspura, po morra dist- nagaur

सर नमस्कार जी ।सर मेर से मानवीय भुल से तीन ट्राक्जेशन गलत हो गये मुझे अँतिम टाराजेक्शन हुआ तब पता चला कि टाराजेक्शन गलत हो गये ये टाराजेक्शन मेर भीम ऐप के [protected]@upi से हुऐ है टाराजेक्शनो...
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Pranvi Garg
Jul 1, 2020
May 7, 2023
This thread was updated on May 7, 2023
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Transaction failed but money deducted

Details of payment :
Payment to icici - eazypay
Pay for
Fees payment done by google pay sbi account. (8700/- rs.)
Transaction id : [protected]
Reference number - [protected]_[protected]
Date : 28/06/2020

Sir, my issue is regarding to failure of payment. This sunday (Date - 28 june, 2020 ; time - 10:06 pm) my account balance is deducted while making a payment for triumphant institute...
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A
agarwalneha68
from Agra, Uttar Pradesh
Jul 1, 2020
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Address: Amroha

We are medical distributor as got call from a person said want to purchase sanitizer for army team in bijnor, he send a code on whatsapp for payment of sanitizer but when we scanned the code then amount deducted from our account instead of receiving the payment. He shared his id and adhar also.

Please help as we lost our 20000 and rbi assure to return that money if we complaint within 3 days. This happen on monday morning.

Please help.
+3 photos
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    U
    UdaySandy
    Jul 1, 2020
    Resolved
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    rs.590/- deducted from my bank account

    Address: Bangalore

    An amount deducted from my bank account named undermentioned

    Rs 590 has been deducted from my account on nach_ad_rtn_chrg~adbldesk~04may20~630bf1

    Let me know why you charging this amount from my account. What this is charge for?

    My account is salary account not savings or current account its my salary account
    .
    Kindly refund my money otherwise i will file a compliant in consumer forum.br...
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    K
    kammy9
    Jul 1, 2020
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    Please let me know about this charge deduction from my salary account every month of rs. 590.

    Name - kamran ahmad
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      swag baba
      from Mumbai, Maharashtra
      Jun 30, 2020
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      I applied for Amazon Pay ICICI credit card on october 2nd 2019. One of the bank representative came to my residential address to collect documents for KYC on 19 th dec 2019. He collected my signed documents of Pan Card, Aadhar Card and my salary slip. He told me that this is for verification purpose. After few days when I checked my card status and called customer service of bank, they told me that my request has been declined. The reason they told me for the declination is that I was not present at the address. I asked them if I were not present then how did he collected my documents. I mailed ICICI bank also but they have not replied it. I am attaching screenshot as well. Please, help me to get card or my signed documents back. This is something which has changed my opinion completely about ICICI bank. I didn't expect this from them. Application number for card is :[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2020
      ICICI Bank Customer Care's response       Dear Customer,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rdkp) in the subject line of your email. Our official will assist you.

      Regards
      ICICI Bank Customer Service Team
      Jul 11, 2020
      Updated by swag baba       what is uid
      View replies
      What is UID
      Reply
      A very bad customer service from amazon icici credit customer care. keeping customer on hold for 20 long minutes. no proper knowledge on queries. Wantedly diverting calls to avoid customer query.

      Amazon ICICI credit card do not mention for eligibility criteria before applying and they do not give reason for rejecting an application after taking all details.

      very bad service
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        P
        Palak taparia
        Jun 30, 2020
        Resolved
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        Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~29may20~f49f855~

        Let me know why you charging this amount from my account. What this is charge for?
        .
        Kindly refund my money otherwise i will file a compliant in consumer forum.
        Thanks & regards
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 02, 2020
        ICICI Bank Customer Care's response         Dear Palak Taparia,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc2t) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Shillu leenu
          Jun 30, 2020
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          Address: Chettiseril house kanjavely po kollam

          Hloo mam/ sir
          From my account money is deducting consecutively. Its shows posdec charge. How can i solve the problem. I am scared to put money in my account due to these deductions. Could u plz resolve this problem. Thanks in advance.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            sachinidea45
            Jun 30, 2020
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            Rs. 375 deducted from my account yesterday, 25 june, 2020 i checked my statement and it mentioned this "dp chgs till may-20". I googled it up and found out that it an annual charge for using demat account.

            I don't use this demat account. Why do you deduct money with no notification. Even during this tough period of covid, you are using such scamming methods to make money. What angers me is that i get no notification whenever you deduct money from my account. Just like how a thief steals money? Is this your way? Fix this and return this money.
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc2c) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              Palak taparia
              Jun 30, 2020
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              There has been an unknown charge in the name of bld. Resume for ₹195 from my bank account. I haven’t purchased any such subscription.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                sudhansusecc
                Jun 30, 2020
                Resolved
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                Website: icici.in

                An amount deducted from my bank account named undermentioned
                Sudhansu Ranjan Patro
                A/c No[protected]
                IFSC ICIC0000269
                Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~04may20~6332fc.

                This happened many times so Kindly refund my money otherwise i will file a compliant in consumer forum.
                Thanks & regards
                Sudhansu
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  Deepanshu Rana
                  Jun 30, 2020
                  Resolved
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                  Resolved

                  Address: Icici bank

                  Dear sir

                  I am marking this complaint with the icici bank as, i had credited my icici bank account with some amount yesterday as on 29.06.2020 but due to some un neccsary ecs charges of an loan which is already been cleared and i have got the noc for the same from idfc first bank ltd. Has been deducted with multiple entries on 29.06.2020.

                  I had paid all of my dues and the respective amount which was pending to obtain non objection certificate. But icici bank didn't understands that after paying all charges and getting noc for the same, no organisation can deduct ecs charges.

                  My icici bank acc. No is
                  [protected]
                  Name - deepanshu rana
                  Mob - [protected]

                  Please initiate the reversal process thoroughly and kindly take it on prior basis
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2020
                  ICICI Bank Customer Care's response                   Dear Deepanshu Rana,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    B
                    Balu Badshah
                    Jun 30, 2020
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                    Hi sir,

                    Money got deducted from my account for ECSRTNCHGS and this is the third time in the span of two months
                    Kindly resolve my prblm
                    And please revert back for any concerns
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      K
                      Kamala Kamla
                      Jun 30, 2020
                      Resolved
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                      Resolved

                      Address: 101 LAND MARK RAMMANDIR VILEPARLE EASTMUMBAI 400057
                      Website: No website

                      I had lost my credit card of last 4 numbers 2048 and had it blocked
                      But Want a replacement card urgently
                      Tried many times to contact customer care but unable to do so

                      During these times difficult to
                      Make purchases with cash
                      I request you to urgently replace icici credit card.
                      My mobile number is [protected]
                      Kamala jasty
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2020
                      ICICI Bank Customer Care's response                       Dear Kamala Kamla,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        njnaveen
                        from Delhi, Delhi
                        Jun 30, 2020
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                        Hi,
                        When I oped the ICICI demat account then representative says that its a Free of cost and no one informed be about such charges.

                        Received the message that 752.27 was deducted as DP CHGS Till MAY-20 and even I was not received any msg of deduction of such amount.. and I was shocked when I have seen such messages and amount deducted from my back account.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r7xu) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Reply
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rc46) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Apeksha Anand Belsare
                          Jun 30, 2020
                          Resolved
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                          Resolved

                          Hello on 29th june 2020 i have made transaction of 1490 rupees for dmart grocery purchase through bhim upi app to [protected]@icici. My amount got deducted from bank and also credited to indiaideas#icici account but my transaction shown was payment failure. It didn't reached to dmart. Hence please refund my amount asap.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Jun 30, 2020
                          Updated by Apeksha Anand Belsare                           You can reach me on belsare.[protected]@gmail.com for any communication
                          Verified Support
                          Jun 30, 2020
                          ICICI Bank Customer Care's response                           Dear Apeksha Anand Belsare,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r7xh) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            Prafulla Bharne
                            Jun 30, 2020
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                            Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 478.86 has been deducted from my account towards in[protected] dp chgs till may-20.
                            I have never opened any demat account & never used it. So, why you have deducted the money. This is totally fraud for customers.

                            Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

                            Need action on priority.
                            +2 photos
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 30, 2020
                            ICICI Bank Customer Care's response                             Dear Prafulla Bharne,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r7x7) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Jul 27, 2020
                            Updated by Prafulla Bharne                             Hello ICICI,

                            I have visited to ICICI bank, Kothrud, Pune on[protected] regarding closure of DEMAT account, they have closed my account & told that within 15 days, you will receive refund but still I have not received my refund after 25 days.
                            Please arrange refund on priority.
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                              T
                              Tanmoypan
                              Jun 30, 2020
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                              Resolved

                              I am tanmoy pan. A/c no[protected] rs. 826 has been deducted from my account as dmc/in[protected]/dp chgs till may-20 on
                              25/06/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r6fm) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Reply
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                                E
                                Eadwine Mercy
                                Jun 30, 2020
                                Resolved
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                                Resolved

                                I am edwin mercy, icicibank has deducted several money from my account in the name of posdec chg. Seriously please return my money back. This is worst. Half of my salary was deducted. I can’t bear this. Please respond.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Eadwine Mercy,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0r6gg) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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