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ICICI Bank Complaints & Reviews

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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 358

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M
MohanKrishna RC
from Powai, Maharashtra
Jun 26, 2020
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Money of amount 590rs has been deducted 3 times. Kindly explain me the reason for deduction.
ICICI Bank customer support has been notified about the posted complaint.
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    Siddhesh Tamhane
    Jun 26, 2020
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    I made a transaction with my debit card which was not successful due to some issue may be network problem. After 2-3 days posdec charges were deducted. I had around[protected] in my savings account so funds were sufficient I think. What's the issue?!
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Siddhesh Tamhane,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qmjz) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      Mohnish Somai
      from Powai, Maharashtra
      Jun 26, 2020
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      I have raised an issues with Bank and direct been six weeks no one is seems to be really interested i am withdrawing my 65lakh rupees and closing all relations with the bank and will pass same with all my friends who has opened the relation with you on my behalf..
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qklk) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Dear Mohnish Somai,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qklk) in the subject line of your email. Our official will assist you.

      Regards
      ICICI Bank Customer Service Team
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        K
        kandimalla saiteja
        Jun 26, 2020
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        Hi this is sai teja kandimalla, i'm deducted with amount 558.98 and showing transaction as chgd till may-20 but, i haven't activated any demat account.
        Transaction id - [protected].
        Mobile - [protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qkly) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qkly) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qkly) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Dear Kandimalla Saiteja,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qkly) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Ravik54789
          Jun 26, 2020
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          Address: HNO-378/2,KAZIWARA,AMBALA CITY

          I am ravi kumar 826.00 rupees has been deducted from my account as[[protected]] dp chgs till may 2020) dp charges on

          25/06/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

          Message to my mobile. I need justice and my money back immediately. My account number is[[protected]].
          Aug 5, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            K
            KIRAN KUMAR musham
            Jun 26, 2020
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            Dear icici bank,

            I have loan in India bulls personal loan, iam not able pay Emi s due to lockdown, in this lockdown not getting salaries but from in my account no.[protected] hit the ecsrtnchg as of now debited amount is 5000, please revert back my money otherwise I'll close my account in ICICI bank
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              Sairam Samba
              from Hāora, West Bengal
              Jun 26, 2020
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              I have a Demat account in ICICI bank for 5 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL MAY-20'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
              ICICI Bank customer support has been notified about the posted complaint.
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                P
                Puneetgupta896
                Jun 26, 2020
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                Address: Ghaziabad

                When I open my demand AC I was told that this charge won’t be deducted from my side. Yesterday I saw this a amount of 688.33 has been debited from my account without any notification what so ever. I want my money to be refunded. My phone is +[protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  anchal91
                  Jun 26, 2020
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                  Address: Ahmedabad

                  I am Anchal James, customer of ICICI Bank. 344.17 Rupees has been deducted from my account as ( DP CHGS TILL May-20) charges deducted on 25/06/2020. I have never activated and used my ICICI Demat account till now.
                  There was no prior notice just deduction that too without any message or notification, I just noticed my balance as low and checked transactions then I came to know about DP charges.
                  I need justice and my money back immediately.My Account Number is[protected].
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    ravi sharmads
                    Jun 26, 2020
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                    Address: jhotwara jaipur

                    I am ravi kumar, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till may-2020

                    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                    I need my money back and am ready to complain anywhere else if needed

                    mobile no - [protected]
                    Jun 27, 2020
                    Complaint marked as Resolved 
                    i am still waiting for response or call by bank.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Saurav bagga
                      Jun 26, 2020
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                      Address: Delhi

                      What the hell is this i dont even know what it is? Just came here from google by searching this [censored]?? How can you even deduct someones hard earn money?? There is no [censored]ing message from icici bank about deduction?? Kindly look into the matter

                      Saurav
                      [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        D
                        dhupam srikar
                        from Hyderabad, Telangana
                        Jun 25, 2020
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                        Resolved

                        I'm Naga srikar dhupam 481.83 rupees had been deducted from my account without any prior intimation.For the sake of personal loan and credit they'll call twice a day but when it come to deduction not even a single intiation is there. Also I had never activated my d mat account at the time of opening my salary account they had given me some kit which contains dmat but i dmidn't activated then how can you charge . Mailed to help desk of icici bank as well.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 02, 2020
                        ICICI Bank Customer Care's response
                        Dear Dhupam Srikar,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rj1g) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          ArjunCK
                          Jun 25, 2020
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                          Address: MG Road, Bangalore

                          I have a demat account in icici bank. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-20' — inr 826'. When i created the demat account, i was not told about the dp charges, it was told by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qkmk) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qkmk) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            preeti2203
                            Jun 25, 2020
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                            I posted ad in olx to sell my cupboard. Person accepted the deal and asked me to scan the qr to receive a money. I scanned the qr code and actually money got deducted from my account
                            ICICI Bank customer support has been notified about the posted complaint.
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                              H
                              Hobson Kondi
                              from Hyderabad, Andhra Pradesh
                              Jun 25, 2020
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                              My fastag was blacklisted more than a year back. I call the customer care everytime and raised a lot of complaints but no response.
                              Please resolve asap.
                              ICICI Bank customer support has been notified about the posted complaint.
                              This is a fake website. Nobody looks into your complaints. Executives call you and ask to transfer money.
                              I don't think that's a ICICI Bank Customer support.
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                                V
                                vikas21tomar21
                                Jun 25, 2020
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                                Below amount deducted from my account.

                                25/06/2020 dmc/in[protected] dp chgs till may-20 dr. 826.00

                                My demat account was opened 4 years back with my salary account but such charges never deducted.
                                Please check.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfzf) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  J
                                  jjyoshna
                                  Jun 25, 2020
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                                  Resolved

                                  I was not informed about the charges of ECSRTNCHG and my account has been debited by this charge 7 times and leaving my account balance zero more than 5000 in total has been deducted till today that June 25 2020 I don’t more how much these people gonna debit my account with. There is no way that I can contact these icici customer care all the numbers are unreachable or fraud. In this covid situation debiting of money of a middle class person is so difficult to live. In this situation how do I stop this charges or how do I create a new account has I can’t go out. I saw so many comments and complaints on this same issue I am facing and the icici bank is still making the same thing. It shows this bank is a fraud it’s earning money by fooling customers in the form of charges. I have added the picture for reference but by hiding my account number for security purpose
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 02, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rj1v) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    pgksunilkumar
                                    Jun 25, 2020
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                                    826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may-20) on 25 june 2020.

                                    Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                    Mentioned the transaction remark - dmc/in[protected] dp chgs till may-20

                                    We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                                    Kindly refund my money at earliest.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg19) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Yesterday I got a call from UnKnown Number (if you want a mobile number please send an email (099589 *****)) --->

                                    Fake person ----> I am calling from Consumer Complaints board in ICICI
                                    it's our mistake sorry for the inconvenience we will refund you shortly if you want to instead you can use any UPI Payments
                                    Me: I have
                                    Fake Person ----> He asked me to open the App and type this voucher Code "RFC1C*****AZ"
                                    Me ----> I asked him how to use this one
                                    Fake Person --- > He said Open Google Pay Click on New Payment --> Click on UPI ID ---> Enter this ID ---> [protected]@okicici --> click on continue --> click on pay --> amount place -- > enter 24, 999 ---> what is this place --> add voucher code "RFC1C*****AZ" ---> click on Proceed ---> enter the UPI PIN also that time it will come to 826 rs and voucher
                                    Me ---> I asked you are calling from a bank or other third party vendors he said calling from the bank

                                    Please Check ICICI BANK and take action ---> otherwise we can lose the trust

                                    And comes to Consumer Complaints --- > how hackers know the EMail-ID Please check
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                                      Ayush Ritolia
                                      from Hāora, West Bengal
                                      Jun 25, 2020
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                                      My account statement is showing deduction of rs 590 as ecsrtnchgs. This amount has been deducted twice in this particular month itself. I don't have any emi which is going from my account. Please let me know why it is happening.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg25) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        pradeep khedlekar
                                        from Pune, Maharashtra
                                        Jun 25, 2020
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                                        Dear sir,
                                        This is to inform you that i have made a purchase from snapdeal
                                        Using my debit card ending 0721, of rs.1509/- the amount is debited to my account but the transaction shows as failed.
                                        Please refund and credit this amount at the earliest.
                                        Please confirm.
                                        Regards
                                        Khedlekar
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qg3x) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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